This Week: All about Broadband and Wireless Net Promoter Score
Dec 18, 2023•16 min•Season 1Ep. 170
Listen to this episode in Metacast mobile app
Don't just listen to podcasts. Learn from them with transcripts, summaries, and chapters for every episode. Skim, search, and bookmark insights. Learn more
Episode description
Analysts Don Kellogg and Roger Entner discuss the latest news in telecom, media, and technology.
0:30 Roger recently presented at the New Street Research / BCG Future series conference- what the Recon Analytics data says about Net Promoter Score
4:30 What the industry has learned with FWA
7:00 The relationship between ARPU and NPS
14:00 Verizon FWA has separated from the rest of the industry in the last several months
Tags: telecom, telecommunications, business, wireless, cellular phone, Don Kellogg, Roger Entner, Fixed Wireless Access, FWA, Net Promoter Score, NPS, Verizon, T-Mobile
For the best experience, listen in Metacast app for iOS or Android