The View from 30,000 ft. - podcast cover

The View from 30,000 ft.

PROSpros.com
PROS sits down with airline industry experts to discuss the evolution of the industry, what makes different airlines unique, what it’s like to be a leading woman in a male-dominated industry, and much more! It’s a never-ending journey!
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Episodes

Episode 3: Ahead of the Curve with Anton & Seth from EveryMundo

PROS is excited to continue our new podcast season, Ahead of the Curve, with a conversation with Anton Diego and Seth Cassel, founders and CEOs of EveryMundo, a travel technology company recently acquired by PROS. Join us for a discussion about the upside of disruption!

May 17, 202226 minSeason 4Ep. 3

Ahead of the Curve with Michael Wu: Part 2

PROS is excited to continue our new podcast season, Ahead of the Curve. Check out this week’s episode, part 2 of our discussion about the future of AI in the travel industry with Michael Wu from PROS. And stay tuned for next week's episode!

Apr 13, 202228 minSeason 4Ep. 2

Ahead of the Curve with Michael Wu: Part 1

PROS is excited to launch our new podcast season, Ahead of the Curve, which is part of our established PROS Travel podcast The View from 30,000ft. Check out our first episode where we chat with PROS' own Michael Wu about the exciting future of AI in the travel industry.

Mar 15, 202222 minSeason 4Ep. 1

A Conversation about Digital Transformation on the Path to Recovery

Airlines are on the path to recovery, and digital transformation is an important landmark on that path. In order for airlines to build successful digital products, they need the right set of skills. In this episode, PROS' Stanislava Yordanova and Diggintravel's Iztok Franko discuss the upcoming launch of the Digital Retailing Academy, a collaboration between PROS and Diggintravel. Find out how you can be part of it!

Aug 28, 202030 minSeason 3Ep. 4

A Conversation about How Airlines Can Focus on Recovery

As the world and the travel industry begin to recover from the COVID-19 pandemic, there are so many questions to be answered. People are looking forward to when they can safely travel again, and airlines are looking forward to seeing increased demand. In this episode, we’re going to discuss how airlines can focus on recovery for the time being, and to help us, we’ve invited Alberto Carlos Hinke, Senior Director of Strategic Consulting for PROS Travel Solutions.

Jul 22, 202019 minSeason 3Ep. 3

A Conversation about Why Travel Partnerships Matter During Recovery

As the airline industry looks forward to recovery, how do partnerships and alliances factor in? Brian Wishlinski, director of Partners and Alliances at PROS gives us the details about the travel ecosystem and how collaborations with third parties will make the industry more sustainable in the future.

Jul 14, 202022 minSeason 3Ep. 2

A Conversation about Air Cargo, the Next Frontier

In this first episode of Season 3 of The View from 30,000ft, we explore the ins and outs of air cargo. What does the future hold for the industry as we aim for recovery from the pandemic, and will cargo become a sustainable, alternative revenue source for airlines?

Jun 26, 202034 minSeason 3Ep. 1

A Conversation with IATA about Dynamic Offer Creation

Four years ago, IATA’s report “The Future of Airline Distribution” painted a picture of where airline distribution was headed: …by 2021, airline distribution will evolve from its current passive, rigid, and technology-centric state to a more flexible, dynamic, and passenger-centric environment which we call Active Distribution… We will need systems that will support calculating volumes of prices that may be several magnitudes larger than today. These prices will be dynamic, they won’t be based o...

Mar 25, 202022 minSeason 2Ep. 7

A Conversation about the Coronavirus and Planning for Special Events

The Coronavirus is disrupting the global economy, and in particular the airline industry. PROS legacy is to be a resource for our customers, and we are doing everything possible to support them during this difficult time. There are so many questions: Where can airlines focus? What can they learn? How can they generate demand? How can they recover? We explore these topics and more with PROS experts during this special edition of PROS Travel Podcast, The View from 30,000ft.

Mar 18, 202017 minSeason 2Ep. 6

A Conversation about the Nuts and Bolts of Digital Retailing

A key puzzle piece in the digital transformation process is the customer experience. Airlines and IT providers alike are exploring new and innovative ways to drive customer experience and in turn revenue. To explore that topic, we have lined up Tomi Maaniemi, Principal at PROS, but also former eCommerce leader at Finnair. He joins us to discuss the nuts and bolts of airline digital retailing and how airlines can take steps to accelerate and scale innovation across their organization. We touch up...

Mar 11, 202027 minSeason 2Ep. 5

A Conversation about UX - Revenue Management Edition

We spend a lot of time on this podcast talking about digital transformation and how airlines can better listen, personalize, and engage with their customers. For this episode, we wanted to turn the tables inward – to PROS and look at what we are doing to transform the experience for our customers. One of our core focus areas for us is airline revenue management, a mysterious world within an airline and typically very complex in regards to systems, processes, and the sheer number of people who ar...

Mar 02, 202039 minSeason 2Ep. 4

A Conversation about Bringing Innovation to Life

A recent study on airline digital transformation shows that core changes to the airline tech stack include introducing BI & Analytics, and this is an investment for 2/3 of airlines; ~60% of carriers state that they are starting to implement or in the process of implementing AI across operations & sales. The main drivers for these changes are improving CX, better performance & staying competitive. To discuss these topics and more, we have Serdar Gurbuz from Turkish Airlines!

Feb 25, 202037 minSeason 2Ep. 3

A Conversation about Implementation, the Ups and Downs

In this episode, we chat with Terra Davies, Senior Director of Professional Services at PROS and an industry veteran, about the nitty gritty of implementing new products – what works, what doesn’t, and where she’s seen the most successes. Because at the end of the day, implementing a new technology is a huge if not KEY step in the digital transformation process.

Feb 18, 202025 minSeason 2Ep. 2

A Conversation with Michael Brownfield: The Journey to Airline Digital Transformation

Airlines are now dedicating upwards of 30-40% of their budgets towards digital transformation and 68% are looking to upgrade software and IT infrastructure. Those are big numbers and big changes. To help us talk about this change, successes and failures, and how airlines can tackle their technology dreams, we have Michael Brownfield, VP of Professional Services at PROS.

Feb 12, 202022 minSeason 2Ep. 1

A Conversation about the 2019 IATA Conference

On our final episode from the first season of PROS new podcast series, The View from 30,000 ft, we chat about key takeaways from the 2019 IATA Retail Symposium. Be sure to subscribe and stay tuned for Season 2, coming in February of 2020!

Nov 12, 201912 minSeason 1Ep. 8

A Conversation about Airline Digital Transformation

PROS is excited to continue our new podcast series, The View from 30,000 ft. Check out this week’s episode where we chat about the exciting future of Airline Digital Transformation!

Nov 05, 201913 minSeason 1Ep. 7

A Conversation about PROS Webinar with Phocuswire

PROS is excited to continue our new podcast series, The View from 30,000 ft. Check out this week’s episode where we chat about our recent webinar with Phocuswire! Be sure to stay tuned for next week's episode!

Oct 29, 201919 minSeason 1Ep. 6

A Conversation about Latin American Travel

Rosario Phillips shares what’s unique about LATAM, as well as what it’s like to be a leading woman in the male-dominated travel industry.

Oct 10, 201912 minSeason 1Ep. 3

A Conversation about the Customer Experience

Industry Veteran Kevin Knight talks with us about transformations of the airline business model and the importance of the customer experience.

Oct 03, 201911 minSeason 1Ep. 2

A Conversation about the Digital Future of the Airline Industry

Atmosphere Research's Henry Harteveldt chats with us about the exciting digital future of the airline industry, including machine learning and artificial intelligence. He also discuss the need for shared objectives and successes within airlines.

Sep 24, 201918 minSeason 1Ep. 1
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