Navigating the surge: A customer support roundtable - podcast episode cover

Navigating the surge: A customer support roundtable

Apr 09, 202037 minEp. 219
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Episode description

When global work moves online overnight, a wave of support tickets follows. Dee Reddy chats to Intercom's support leaders to hear how they've steadied the course.

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Navigating the surge: A customer support roundtable | The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom podcast - Listen or read transcript on Metacast