719: $1,000 per Postcard: The Every Door Direct Mail Side Hustle - podcast episode cover

719: $1,000 per Postcard: The Every Door Direct Mail Side Hustle

Jan 22, 202644 minEp. 719
--:--
--:--
Download Metacast podcast app
Listen to this episode in Metacast mobile app
Don't just listen to podcasts. Learn from them with transcripts, summaries, and chapters for every episode. Skim, search, and bookmark insights. Learn more

Summary

Discover how Rachel and Dalton built a successful Every Door Direct Mail (EDDM) business, moving from large, expensive mailers to targeted, affordable postcards. They detail strategies for attracting diverse local businesses, leveraging exclusivity, and outsourcing fulfillment for maximum profit. This model also serves as a "foot-in-the-door" for their agency services and offers valuable lessons on setting client expectations and building community.

Episode description

What if you could turn every mailbox in your neighborhood into a $1,000 payday?

That’s exactly what Rachel and Dalton from Big Sky Automation have been doing with Every Door Direct Mail (EDDM) postcards.

Here’s the idea: the Postal Service lets you deliver a postcard to every home on a mail route for about $0.25 apiece.

You can use that to advertise your own business — or you can do what Rachel and Dalton do and sell that exposure to other local businesses.

By stacking multiple advertisers onto a single oversized postcard, they spread out the cost, create an affordable local advertising product, and keep the difference as profit.

They’ve mailed 20 postcards in about seven months, so this isn’t a one-off experiment. In this episode, they break down exactly how the model works — and why it keeps businesses coming back.

(Want to learn how to do this in your own area? Check out their free mini course at CommunityCardPlaybook.com)

Tune in to Episode 719 of the Side Hustle Show to learn:

  • how the Every Door Direct Mail side hustle works
  • how to sell it to local businesses
  • how to make it repeatable and scalable

Full Show Notes: $1,000 per Postcard: The Every Door Direct Mail Side Hustle

New to the Show? Get your personalized money-making playlist ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠here⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠!

Sponsors:

About The Side Hustle Show

This is the entrepreneurship podcast you can actually apply!

The award-winning small business show covers the best side hustles and ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠side hustle ideas⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. We share how to start a business and ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠make money online⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ and offline, including online business, side gigs, freelancing, marketing, sales funnels, investing, and much more.

Join 100,000+ listeners and get legit business ideas and ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠passive income⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ strategies straight to your earbuds. No BS, just actionable tips on how to start and grow your side hustle.

Hosted by Nick Loper of ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Side Hustle Nation⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.

Transcript

Unlocking Every Door Direct Mail

A thousand bucks per postcard. This is the everydoor direct mail side hustle. So here's the play. The postal service lets you get in just about any mailbox for about 25 cents apiece. Now you can use that to promote your own business, or you could do what today's guests do and sell that as a service to other businesses. You stack up a bunch of those on the same mailer to spread out the costs, and you got yourself a creative extra income stream. They've done it.

Fifteen, eighteen, twenty times already. So definitely repeatable. And they're breaking down how you can do the same in your own area today. From BigSkyAutomation dot com, Rachel and Dalton, welcome to the Psy Hustle Show.

Refining the Postcard Strategy

Hey Nick, thanks for having us on today. We've been doing this for a year or two. How did you come up with the idea? So we had something similar. It was a larger postcard. Here, I'll show you what ours looks like here. It's on a six and a half by twelve postcard. When we initially started doing this, we were actually doing a nine by twelve postcard, which is just a little bit bigger, but the play on that one was that it goes to 10,000 homes at a time.

And when you're doing that, the cost range for the participating businesses is around six hundred dollars per mailing. So we did a couple of those cards. We quickly realized that that price point was not going to go over well for the participating businesses. If you think about it, you want to do multiple of these.

at at least one a month, if not two a month, like we currently do. And that was just not really affordable for the businesses participating. So we said to ourselves, we're actually driving to the Oregon coast on a vacation. And we are having a serious conversation of how do we keep doing this? but make it affordable. So we actually decided to scale down on the number of homes and focus on specific communities within our area. So we're in Missoula, Montana. So we narrowed it down to

popular neighborhoods that businesses like to target already for their marketing. And we mailed just to those. So they work out actually pretty perfectly. to be about twenty five hundred homes each. And we mailed to two neighborhoods per month in our area. So bringing it down to that twenty five hundred mailing range. brought the cost down for the participating businesses.

tremendously. So now we were able to continue doing this on a mass scale where we just continue to do it month by month and we have people hopping on for multiple mailings and it's no longer unaffordable for them.

Differentiating from Competitors

Okay. So shrinking the size of the mailing, shrinking the physical size of the thing in addition to the list. So makes it more affordable and more highly targeted at the same time becomes an easier yes to get from the business owners. Did you find like as you're knocking on doors or calling up different businesses that were like Oh yeah, we already tried that. Are we done Valpack? Or like were other people doing this? It seems like I personally get

the the promotions for like a single business, but I don't know if I've seen anybody try and send like multiple like I don't know if anybody's packaging up this way in my area, at least. Yeah. So Val Pack is a really good example of something similar. But what we do a little bit differently than them is obviously it's a postcard with up to 16 businesses on the postcard. Valpack can be up to 75 businesses. Uh, so it can be a really thick envelope of many, many businesses.

And another thing that they do is they allow competitors in the same envelope. So we we get'em here at our house and one day we pulled it out, we were going through it and there was two roofers back to back.

And actually we called one of them and he ended up switching to us because of that. It's a great way to source uh, you know, people who are already investing in direct mail. Correct. Yes. And they already understand the idea of the shared thing. And then when you present this option and you say it's local businesses

um and no competitors, that is a really, really big selling point for them. So I think that people are starting to feel like they can get lost in like Money Mailer, Val Pack, things like that. Because there's so many businesses and you might be right next to your competitor. And then as far as solo mail, that can cost thousands upon thousands.

Advertising for Brand Awareness

Which is money that's most small businesses just don't have. From like the Val Pack perspective, I gotta open the envelope, I gotta like leaf through all these things versus having a postcard that's front and center. Yeah. Right. And the in I'd say businesses, they either get this c kind of marketing or they don't. And this is a form of indirect advertising where the whole purpose of it is like a billboard. It's not really to drive responses to basically

drive a bunch of brand exposure. Um, so you know, it's hit or miss on on an on an owner and you might have to educate them in the process. But the fact that you target owners that are already advertising as well, those ones will be a lot more receptive to this idea. Yeah. And when you try to pitch a business owner on indirect advertising when it's not about response and you say it's going to cost you a few grand.

they're gonna slam the door in your face. But when you tell'em that you can get your name out there and get your brand all around town for a hundred and fifty dollars per mailing, I think they're a little bit more receptive to hearing that. That maybe it's not about immediate r ROI. It's just about getting your name out there. So I think once you explain it and frame it that way, it is

It's greatly appreciated. Then you can start to compete with the big guys in town and end up in people's mailboxes and Direct mail is like one of the few advertising methods that is a hundred percent localized. Yeah, it makes sense from uh from that standpoint. And and kind of try not to overpromise the direct response element of it. It's like more Like the local real estate agent.

Effective Outreach and Sales Tactics

I'm gonna get in front of these homes for a relatively low cost per impression, uh to put it on a like a online advertising type of terminology. There starts with like, okay, I got this idea and what was the what was the size that you mentioned? Six and a half by twelve inches, yeah. Okay. Six and a half by twelve. And you said I'm gonna have up to sixteen advertisers and so from there is it just a matter of Picking up the phone, sending cold email. Like what have you found

effective or what types of businesses like to be in this space. I guess opening up the Valpack is a good place to start, like people who are already spending money on mail. Yeah. That's one of our starting points is Valpac, any local magazine that we get with like a flip book of advertisements. We always check that out. And then what we personally do, because we've found that with cold calling.

The person that you're trying to get to that's gonna be able to make this decision is busy. And nine and a half times out of ten, if you cold call, you're not gonna get to the right person. So we kind of just allow the space and the time for them to be able to respond on their own time. And how we do that is Facebook Messenger. So we'll actually message their business page because we know

That's typically manned by the owner or a manager, somebody who can make those decisions. And then we'll also send emails. So we do that. It's a little bit less invasive on their time. And if they're interested, they'll respond and then we call them. So instead of just bombarding with cold calls.

we just go ahead and send out some messages and our response rate is really good, especially on on Facebook, because they can easily go check out our page. They can see that we're posting about it. They can see that we're real people. And then yeah, like I said, we'll get on the phone with them right away when they're interested and and they're we've gotten like

comments about how I'm so glad you called me, I really wasn't sure if this was real. Oh, okay. Okay. So maybe step one. You you have this

Establishing a Professional Presence

agency at Big Sky Automation. So you have a business profile page to reach out to people through and it you know, you know, points back to the portfolio and like all this stuff. And so barring that, you almost have to set something like that up in advance to have kind of a presence or a home base? No, it's honestly something that you can build as you go. And so we have people in our community that we teach to do the same strategy in their area.

And most of them don't have an agency like Dalton and I do. So we teach them to just Look professional on your Facebook page if you're going to be reaching out on Facebook. Share digital copies of the cards, get some sample cards. post pictures of them and then post pictures of you just in your local area. That way they know they can see you. You took a walk at the local park. Uh you you ate at a local restaurant. Just kind of start being

This community person. It's not something that you need to start. It's just something that you can build over time. And there's plenty of people that we know that. don't even use Facebook because they're old school. They don't really like Facebook. They don't have a Facebook. And those are our our emailers, our cold callers. Even some people do door to door.

we've seen that work for a lot of people just stopping in and, you know, like leaving a card behind with your business card and and asking for the owner to g give you a call. So there there's multiple strategies that that can kind of work for that. Yeah. What's that initial message say?

Pricing Strategy and Customer Appeal

So mine is, hey, I'm Rachel. I own Big Sky Automation Services. We're sending out a postcard going to 2,500 homes in Miller Creek. Spots start at one hundred and fifty dollars. Would you be interested? I have it down because I've done it so much. Copy and paste or you get the like text expander uh shortcuts and off to the races. Yeah. So we like to include the price because it's such a low cost that

We want them to know we're not asking them to commit hundreds or thousands of dollars. And that has increased our response rate greatly. So we incl we do include that price. I know that's a little counterintuitive for what you get taught in sales.

But I for it being such a low ticket item, it it does work in its favor. Well, I imagine that leads to better responses because it's always like, Well, if I have to ask, I probably can't afford it and then you get this right back and forth and people really aren't qualified and it's like Okay, and you you can start to do the math in your head. Well, one hundred fifty bucks, twenty five hundred homes.

It's like a nickel apiece, six cents apiece to get in front of my target market. Like yeah, all of a sudden I'm curious to learn more. Right. Exactly. They're even willing to be like, This might be a scam, but I'll give'em a phone. Like, wait a minute, how does this work? Right. So we don't get the postcards, but we do get this magazine and it seems to be pretty well established'cause it's been coming for four or five years and it's

It's not like you know, better homes and gardens, but it has like a similar sounding name and it's just a catalogue. It's just a brochure of like Roofers and home remodelers and cleaning services and it's just oh we'll do your backyard paver project or we'll redo finish your driveway or something. Yeah.

It's a similar model where it's like, okay, we're gonna cover this mailing cost w by spreading the costs out amongst all these different advertising businesses. Yeah, absolutely. So different ways, uh different ways to get it done. Have you found

Identifying Ideal Client Businesses

I mean the the breadth of small businesses, like is it the pizza place, is it the real estate office? Like w what kind of businesses have you found most responsive? So that could be anywhere from I'm looking at this card in front of us. One of our most consistent customers has been uh one of the dentists in town. He has been on almost every single mailing and he buys the biggest spot. Okay. He absolutely loves it. HVAC, that's another really consistent customer of ours.

And then we've got like a body contouring salon where they do like the fat freezing. Of course, a restaurant. And we always recommend trying to get a restaurant or a coffee shop because what that does is make the card sticky. So then the people who receive it, they're like, Oh, coffee or oh, there's a coupon for burgers, you wanna go there Friday?

they put it up on their fridge or they put it in their drawer and everybody else sits there with it. Yeah. And usually businesses that have high margins, like most home service businesses where They need multiple touch points, like a roofing company. Um, nobody needs a new roof until they need it. It's not like a buy on on demand. Yeah. But I I would say home services definitely are strongest and they understand the indirect advertising piece of it. Yeah.

Absolutely. Yeah, I'm thinking of dentists, like a very high lifetime value of a customer. So I could see them being a a good candidate. the, you know, higher ticket services. Or kinda like the Roofer like example. Big ticket, you know, once every thirty years expense kind of a thing, like I gotta be top of mind, I gotta be the first phone call that they think of. Yes. When uh when it comes that time. Similar would be

Kind of like the plumbing services. And there's a few in our area where it's like Stop freaking call beacon. Beacon plumbing is like you know, the one that comes to mind for the Seattle area. And they would hire Seahawks players to come in their commercials and it's just

if I have an emergency, like I you know, they're top of mind. So good on them. Right. So that type of stuff definitely makes a lot of sense. And I liked what you said earlier about we're gonna have exclusivity on this mailer. Like you're you're gonna be the only roofer

that we feature. Because I think for a lot of local stuff you mentioned the Val Pack where it's like I might have two or three other roofers that I'm kind of competing with for attention. And in in that like magazine example, it's like, well, there's every other page is a kitchen remodeling service. It's like, well, how do I differentiate?

Right, exactly. And that was basically what sold that roofer when I called him. He was like, I said, You know you're back to back with another roofing company. He goes, Yeah, I'm kinda sick of seeing that. And I explained to him that ours is category exclusive.

And he was like, I didn't even know this was an option. This is great. And Yeah. And we've had cases where we'll pitch it to them and then like maybe they don't want to sign up, but we pitch in the idea that it's exclusivity and then they're like, if you get on here, you'll keep somebody else off of your competitor. And they're like, Oh

That sounds good to keep my competitor off of there. Yeah, it's almost a a scarcity game of like, well, you know, y I I'd love to offer this to you, but if you don't take it, you know, there's three or four others on my list uh to call next. Right. Exactly. More with Rachel and Dalton in just a moment, including a look into the actual costs to print and mail one of these things, plus how they're able to do it without ever touching the postcards.

In the next 60 seconds, 23 entrepreneurs are gonna find their next team member on Indeed. I'm excited to partner with Indeed for this episode because when you need to find amazing candidates fast, You need the powerful matching technology and unmatched reach of our sponsor, Indeed. Stop struggling to get your job posts seen on other job sites and get the help you need fast.

Plus, indeed's sponsored jobs help you stand out and hire even faster. It'll make your post jump to the top of the page for your relevant candidates, and the proof is in the results. Sponsored jobs posted directly on Indeed get forty five percent more applications. That's why for my next hire I'm using Indeed. There's no need to wait any longer. Speed up your hiring right now with Indeed.

Side hustle show listeners will get a seventy five dollar sponsored job credit to get your jobs more visibility at indeed dot com slash side hustle show. Just go to indeed dot com slash side hustle show right now and support our show by saying you heard about indeed on this podcast. Indeed.com slash side hustle show. Terms and conditions apply. Hiring indeed is all you need.

When it comes to leveling up your life and your business, it's wild how much the basic stuff matters, like how you talk to your customers, how you keep your team on the same page. A cleaner, more modern setup can make everything feeling smoother. That's why I'm excited to partner with Quo for today's episode, spelled Q U O. Quo is the modern alternative to run your business communications. In fact, it's the number one rated business phone system on G2 with over 3,000 reviews.

More than ninety thousand businesses, from solo operators to growing teams, already rely on quo to stay connected, stay professional, and be consistently reachable. Quo works wherever you are, right from an app on your phone or computer and lets you keep your existing phone number. You can add new numbers or teammates in minutes. sync with your CRM and rely on seamless routing and call flows as your business scales. Make this the year where no opportunity and no customer slips away.

Try Quo for free. Plus get twenty percent off your first six months when you go to Quo dot com slash side hustle. That's QUO.com slash side hustle. Quo no missed calls, no missed customers.

Designing and USPS Targeting

So I'm gonna bring up the every door direct mail. This is on the u a USPS site. So I've targeted uh a zip code, so every purple dot, I guess is a It's potentially a household, which is kinda cool. And so you can click on yeah.

get to and it'll show you the income in this area. It'll show you kind of like the age demographics of this area. Really kind of interesting stuff that I didn't know existed. And so this is a pretty high uh high income area. And it says, okay, now You said that targeting total mailers kind of in that twenty five hundred ballpark, so I gotta like okay, if I you know, say I want this area instead, okay, I'm at twenty seven hundred, maybe that's close enough.

And it's gonna say this is the approximate cost for that mailer at six hundred and eighty three dollars. So my next step, obviously I wanna try and fill that up with ten, fifteen different businesses.

front and back and like I guess you could divine to design it in Canva and like a actually that probably makes a good question. Like are you designing it yourself? Are they people submitting graphics? Like that could be the kind of the next hurdle of like, how do I make something that looks decent or even stands out here?

Yeah, we do use Canva and nine times out of ten the businesses do want us to design it. The roofer that I mentioned, he actually had his team design all of their mailings, which was a huge help. That was awesome. But most of the time they do want us to design it. So we have a lot of templates that we use and just kind of switch out the information and just make sure that

We highlight them but keep it simple. We don't want to overflood it with too much information. So I think a lot of people get nervous when you're talking about designing a postcard, but The simpler that you can make it, the better. And there are so many templates inside of Canva that you can go in there and you can search for like roofing and you have a beautiful roofing template they can go off of.

And just insert their information. And we also have a template where basically it's plug and play a coupon and a logo and a phone number. So you don't even have to have a high creativity. I mean We've tried to make it as super simple as possible where you don't have to get into graphic design. So that's something we also teach as well. We try to keep this low tech as possible. Yeah. There you go.

Yeah, like tons of really nice looking examples of what you could fill in to your to your postcard here with the uh oh here's the solar installer. That could be a good one too. Yes. Plug in your business name, your phone number, and you're you're off to the races there. Yeah.

Financials: Costs, Postage, Profit

All right. So now we're back over here. Okay, this is it's gonna be estimated six hundred eighty, call it seven hundred dollars. And if I've sold fifteen what do we say, fifteen spots at a hundred and fifty bucks apiece. Um Now I've got twenty two hundred dollars ish uh in revenue to play with. And so there's you see that fifteen hundred dollars in margin i in the middle there.

But they're still like printing costs, fulfillment costs. So like maybe let's go through the next steps there. Yeah. So the cool thing, this is probably one of my favorite things. So I'll preface this by saying you can handle the mailing portion yourself. We don't because we don't want to deal with twenty five hundred postcards landing on our doorstep and then we have to organize them for the post office. Yeah. So our printer

will actually handle the E D DM fulfillment. And so what that means is he bundles them. You have to bundle them in bundles of a hundred. And then you have to have the proper facing slips that explain what routes it's going to, what zip code, everything like that. And then

He will ship them to our local post office. And then from the post office, they just go out immediately onto the carrier truck. So we don't ever touch a postcard unless we've got extras from a mailing. Okay. So finding a local printer that has the capabilities to do The E D D M. Bas basically that's that's the unlock. Like, I don't want to touch it. I'll send you the digital files and maybe get a proof and then you're like, Okay, go, go, you do it. Right.

And you don't even have to have a local printer. Our printer is in New York and he gets them into to Montana in like two or three days. It's phenomenal. Oh, okay. I guess it's if it's all digital and then yeah, send it send it to the post office, they'll send it out. Yep. Okay. Do they charge per piece or is it like bulk pricing times the twenty five hundred units? Or how do you typically have that set up? Yeah, it's around seven cents.

per card for fulfillment, right? Yeah. Yeah. So I think it works out to be a hundred and seventy five dollars extra. for us to have him fulfill. And for us that makes sense. So we we pay him the extra$175. And he handles all of that. We live about forty five minutes from the town that we target. So and doing two a month, we don't wanna have to drive up there to drop off our postcard. So it makes sense for us. But yeah, so you bring in

about twenty four hundred dollars and then it's around thirteen hundred for full fulfillment. That's print, postage, and his fulfillment for him to bundle and ship. So you're left with about a eleven hundred dollars in profit. Okay. Okay. So the one seventy five doesn't include the printing costs, but all said printing postage and the E D D M printer f Magic sauce around around thirteen hundred dollars in in total cost.

Correct. Helpful. Okay. Yeah. So if you charge more for the spaces, then you keep more. A hundred and fifty dollars is a really good spot for our market, but we've seen people charge more. Okay. And so then the question becomes like, okay, I've I had my first taste.

Retention and Scaling the Business

Oh now do I go back to the well with the same advertisers and say, We could you want to do it again next month? Hey, you know, this was great. You know, just kind of set'em up on a recurring contract. Do you find that's common? Or is it, well, I gotta go to the next town over? Like how have you seen this? gonna play out. Yeah. So we have done from May of 2025 to the end of December, we did 20 cards.

So in about a seven month span. And that was mailing to the exact same two neighborhoods every single month since May. And we have about a sixty to seventy percent retention rate. And it's because we set the expectations up front of this works best when you have multiple touches. So we've actually gotten to the point now. where we're only selling like packs of these postcards. So we sell'em from three to six months where they pay up front and they're on the postcard. And it's just kind of

maybe switching out a few ads. So when we were first getting started, In order to build the trust and to build our confidence and make sure that this was gonna work, obviously we were doing one mailer. And at that point, we would go back to all of the same people that were on the previous postcard.

And again, we were seeing that sixty percent retention rate where they all wanted to hop on the next postcard because it was so affordable. Yeah. Recognizing look, this is a game of repetition and awareness versus no direct response. And because well for s What's another six cents? You know, I'll get to another house, yeah. Right, exactly.

Okay. But now pre-selling people on kind of longer term, okay, we'll space it out every two weeks or we'll space it out every month, then I imagine not necessarily billing up front, but kind of pre-booking a lot of those slots. Yeah. So we're actually doing it where they do pay us up front. And we've seen other people

put it more of like a subscription model where they have like a six month contract, but they can pay monthly. So they can't back out after month three. They're locked in for the six months, but The way that we're doing it, we are just charging up front. So if they want six months, they pay for six months in advance.

Oh, okay. Yeah. And then expanding to different neighborhoods, different geos. I mean, because it's so targeted, it could be just on the map that I've pulled up as like, oh, you could go to the next town over and the next town over and it's a completely different set of local businesses. Yeah, absolutely. We've done a couple cards in Bozeman, Montana, which is about four hours from us.

And we never even went to Bozeman to sell these postcard spots. We just we were messaging them on Facebook, sending emails and then getting on a call if they wanted to talk to us. So so we've done it up to four hours away from where we live. So it's absolutely possible, especially Montana is a little different than like say Seattle. So m like Bozeman is

four hours and that's the next big town from us. So you have to go four hours. Other people could probably go thirty minutes in the other direction. Yep. And and see a whole new set of businesses and homes to mail to. So It the opportunities are really endless when it comes to this.

EDDM as a Lead Generation Tool

Yeah, that's really that's funny about Montana. Oh, it's only four hours away, but it's like Hey, that's like you know, a typical morning drive. Right. Exactly. Okay. So expanding geographically and then really the repeat business. But what is kind of interesting is it's almost this foot in the door, like build trust, drive value in the case of your agency and getting more customers to be like, well This was cool. W what else do you have to offer? And it's like looking at

big sky automation, you r you know, the typical suite of services with reputation management and web design and all this stuff. Uh, you know, marketing done for you marketing. Have you found that like, okay, now because we've built this upfront level of trust and now people are kind of warm leads coming in. Yes. Uh that's exactly right. And that's that's what we call it is our foot in the door offer. This is actually something that we installed into our business.

after the fact. Like we didn't start our business with this. We we do brand reputation management, website builds, uh, a few other things. And we were just finding it really hard to build such a relationship for those higher tickets.

items, maybe it's like monthly recurring or a large upfront cost, especially for website builds. And it was just really hard to build that relationship off of a cold lead or somebody that you just met. So everybody believes in direct mail, but not everybody can afford it.

So this is a really good thing to put at the forefront of our services. And you almost come in as just like, I wouldn't say hero, but I think you know what I'm trying to say. Like you offer such a really high value thing for such a low cost. And they appreciate it. You build a really good relationship with them.

you work closely with them on their ad design, you talk with them. And then it does lead to those conversations of what else do you do? And we've seen people use this for to like sell print services. to sell agency services like we do. Some people s just use it as a side hustle or some extra money, but but it works so good. I mean, each postcard has 16 businesses. That could be up to 16 new leads that we're bringing in.

that we're building relationships with. Well, if you think about the card, it's got two lead generation strategies. And the first one is getting people on the card and selling them other advertising Or you put yourself on the car, maybe your B2C, and now you've got lead generation to consumers as well that you're funding from other sponsorships.

So that's what's really cool about the card. Yeah. We have a client who owns a brewery and he uses it as a way to advertise his business for free. So it can work in that regard too. Yeah.

Optimizing Digital Presence

Oh, a student uh of yours doing the the postcard thing. Almost like a a house hacking type of deal. Like you live in one corner of the postcard and rent out the rest. Yeah, exactly. Yeah. Okay. Shoot. Now I'm like, well dang, yeah, I could promote promote the podcast to all these households and have a little little corner. Subsidize it. That's yeah, that's a really interesting one. Yeah. Like now you're going back to when it's time to re up and say, like, hey, do you want to do the next month?

By the way, You know, we noticed your website is looking a little dated. Like, are you driving that proactively or is it the the customers, the businesses are kind of raising their hands, being like, Hey, I was checking out your website and you know, maybe

It's time to uh do a little refresh on on some of our branding or something like that. Yeah. Yeah. Whether we bring it up or they bring it up, I think it kind of just like sparked their their thought process of, well, these people are probably going to be looking me up.

I should have a better presence. Yeah. Usually there's there's two issues that we really push on when we're talking to business owners and we always run reports and the first one is are they responding to Google reviews and then how quickly are they responding? Um that's for reputation management, but Google is gonna favor its features first. So like it's gonna do sponsored ads and then it's gonna do the Map Pack with Google Business Profiles.

And then the more active you are on your Google Business profile, the more and better you're gonna rank. Obviously, if you've got more reviews, you're gonna rank better as well. But the response time and responding to reviews actually has a higher impact on Google business profiles in your ranking system. When we run a report, we can tell if they're 30 days, whether a response time is seven days.

I mean that's one of the pain points we'll talk about with them and how we can plug in AI to actually respond to their Google reviews for them. Or and then for their website, um, a big thing that we target is page speed and a lot of people will have a good desktop, but their mobile version

Maybe heavy content, maybe heavy pictures, um, maybe heavy JavaScript, but those are the pain points that we really drum up in a conversation and and and start get the ball rolling on where to proceed. Yeah, it all plays together, even if the postcard is that billboard to use your example, it's that awareness, you know, but if it does lead to people Googling for Roofers and they say, Oh yeah, yeah, yeah. That was the company I've I know I've heard of them before, right?

But like making sure the digital presence kind of matches the expectations that you set and really putting your best foot forward in terms of your reputation and the reviews and the portfolio that you're showing to prospective customers. Like it all like multi channel, omni channel, whatever they call it these days in in marketing. Like it really is a thing. Yeah. And if you we've had a guest on who was like, if you can play the digital game well, like

You don't w like, yes, of course, show up, do the best service possible, but like you win the game when somebody googles you. You win the game by showing up at the top of the results with a great presence and all these five star reviews and a good looking website that's mobile responsive and you pick up the phone when they call like

you play that game well and then you do the thing. Like the thing is probably not rocket science, right? And kind of guiding some of the businesses who are being proactive about that and kind of in your case proven That they want to invest. in their presence in their marketing and kind of being a a trusted helping hand along the way. Yeah. That's kind of how we built and structured our funnel and what we teach. Um

So the cards are meant to reach a cold audience and then build and drive traffic to Google and then your Google um business profile will actually drive traffic to your website. So the three go hand in hand. for how you're actually gonna own the digital presence, but people have to know about you first. Totally. More with Rachel and Dalton in just a moment, including their biggest mistake in offering this service.

And the next shared advertising opportunity they're excited about coming up right after this. Small business life means hustling and figuring it out as you go, a lot of times all on your own, but you don't have to spend your evenings guessing at tax forms or tracking down onboarding docks. Our sponsor Gusto handles all of that so you can spend your time on the parts of your business that you actually love. Gusto is the online payroll and benefits software built for small businesses.

It's all in one, it's remote friendly, and incredibly easy to use, so you can pay, hire, onboard, and support your team from anywhere. I'm talking about automatic payroll tax filing, simple direct deposits, health benefits, workers comp, 401k. You name it, Gusto makes it simple and has options for nearly every budget. You can process unlimited payroll runs for one monthly price. No hidden fees, no surprises.

Try gusto today at gusto.com slash side hustle and get three months free when you run your first payroll. That's three months of free payroll at gusto dot com slash side hustle. G U S T O gusto dot com slash side hustle. When I started the side hustle show, I had no idea what I was doing, but I did have a lot of what-ifs. What if nobody listens? What if I embarrass myself? What if no one cares?

But what started as a little experiment in the corner of the living room has completely changed my life. When you're ready to face down those fears and hesitations and what ifs and launch your thing, whatever it is, it helps to have a partner like Shopify in your corner to help. Shopify is the commerce platform behind millions of businesses around the world, from household names to dozens of side hustle show guests.

With hundreds of ready-to-use templates, Shopify helps you build that eye-catching, high-converting online store. Plus, Shopify helps you find customers with easy-to-run email and social media campaigns. And if you get stuck, their award winning twenty four seven customer support is standing by. It's time to turn those what if

Into with Shopify today. Sign up for your one dollar per month trial today at Shopify dot com slash side hustle. Go to Shopify dot com slash side hustle. That's shopify dot com slash side hustle.

Learning from Mistakes: Expectations

What's been your biggest mistake if you had to start over, you would do differently? Setting expectations with the advertisers. Would you agree? I yeah, one hundred percent. Yeah. So when you're first getting started, you're you're really excited to make the sale. and get a postcard done. So somebody asks about results uh and you wanna just look up direct mail response rates and

it's gonna tell you a one percent response rate is common for a successful campaign, but what Google and Chat GPT don't tell you is that that's for a direct response campaign, not for an indirect campaign. So you know, we did make the mistake of on our first couple of cards just kind of generalizing the results that they might see. Instead of thinking about the fact that it's going to take multiple touches for a lot of these businesses to see results. They can't spend$150 on one postcard.

and land a four thousand dollar job. If you do, I mean that's wonderful. Like right place, right time. It does happen. It does happen. We've seen it. But setting those clear expectations up front is what really made our retention rate hold strong and grow.

because they're not expecting their door to be knocked down by customers on one mailing. That's completely unrealistic. So I think just setting that up front so that they will continue to come back and understand the model properly, that was our biggest learning lesson with this.

Well what's cool about it is you don't have any upfront costs. Like you don't have any printing costs until you've sold a thing. It's almost like a drop shipping type of thing where I want to collect the money up front and then I'm gonna go deliver the goods. And unlike Dropshipping is like, well there's a recurring element.

to it or there can be or there can be sixty, seventy percent retention if I if I've done it right. Exactly. That's exactly right. We've heard a lot of people compare it to drop shipping. Yeah, not in a bad way. Drop shipping has certain connotations too. No, not at all. I didn't take it that way. Any

Building Community and Trust

surprises that you've seen from either yourself, your advertisers, or your students who are now kind of doing the the same model? Surprises I would say like the biggest surprise that we ran into was we thought we had a printer secured on our first card and then so This this right here is called the Indisha, and that is what has to be on there per EDDM requirements. It's like it takes the place of the stamp.

And that's how the post office knows that it just goes to every door on the route. So we had our card laid out and done, every advertiser paid, and we went to go place the order and the specific printer that we had chosen. They did not tell us that they have like a template for their Indicia. So the way that was gonna land, it was gonna be like right here over the top of a couple of ads. Covering up a couple of your uh your clients. Yes. So

We scrambled and that's how we ended up with our current printer. Found him through the grapevine and it was actually the best accident that could have happened to us because his customer service and his prices are just off the charts. He is phenomenal. So It was a it was a great mistake. It was a great surprise to have to yeah come across. Yeah, that's one of the wild cards. Make sure that you're following the the guidelines and the templates there to make sure your thing is

printable and deliverable and everything is still visible on the postcard. Exactly. And then as far as other things, I think what Dalton and I have done and what we've also watched people in our community do. is grow their own community in your area. So for example, one of our uh members, he's actually in Ireland and he does this.

And he what he did was set up a WhatsApp chat of business owners in his area. He's got over a hundred business owners in that WhatsApp chat and He's basically just providing value to them. and giving them a place where they can all, you know, have a conversation, share things with each other. And then in return, he becomes the trusted printer. He owns a print shop over there. So he becomes the trusted printer.

He has all of these people that know, like, and trust him. And that's kind of what we we've built in our area too. Just A place where everybody can come hang out, but you're the leader, you organize it and people trust you, people like you, and they know what you do. Not that it was a surprise, but I think once you see it start to unfold and see how much that that can grow your business. and and generate revenue and profit for you. I think

It is a little bit of a surprise, even though you're told over and over that that's the key. Right right. You know, what's what's the shortcut? Well, you know, showing up every day and providing value. But but this is a kind of a cool example of building that local community, kind of like a online

chamber of commerce type of thing where you're the connection hub between all these different businesses and sparking conversations and adding your own insights into what's working and not working. Like that's a really kind of cool place to be if you want to establish that reputation uh in your hometown. Yeah, absolutely. Well what's next for you guys? You're doing more mailers. You got the agency. You got uh communitycardplaybook dot com helping people

Exploring New Shared Ad Opportunities

get started with this business. What's next for you? What are you excited about this year? The biggest thing that we're excited about actually has to do with our community. We have another form of shared advertising that we're launching that you can actually make triple the profit with a third of the work. So meaning less advertisers, more profit. So we're kind of putting the finishing touches on on that model.

here soon and Dalton and I have done it ourselves. We always like to test everything before we bring it to our members. So we've done several of the thing and it it's just It's a lot of fun and you can make a good profit with it. So I would say that's one of the biggest things. Well, you can't tease it like that. Give us give us the rundown here. Yeah. So it's actually a message board. And so we we call it community board.

And it's a big board, you know, when you walk into like let's say a restaurant and they've got today's specials with that with those bright markers written on a blackboard, it's just like that. And you give it to let's say it's a restaurant, you give it to the restaurant for free.

And then you can have six advertisers on there and their advertisements are actually about a half page, like half a page of a magazine ad because it's such a large board. Okay. And then the restaurant keeps that board up for a year. So the advertisers get a year of exposure to all of the foot traffic traffic that's coming into that restaurant every single day, every single week, every single month. So it's almost like

Again, another billboard, but on a smaller scale. Yeah, miniature billboard. Yeah. Mm-hmm. And and less frequency, like the decision cycle, right? Like I just I'm gonna commit to this for a year. I don't have to make that sale again for another year. I think a lot about that cadence of rebilling where like, oh, it's a monthly charge versus something, you know, I'm gonna switch to

you kind of incentivize peop people with the pricing, like I'm gonna switch to a quarterly billing. Like now I only have to think about this three months or a six month plan. And it's it just makes the decision fatigue less and less, right? And so n this time you only have to sell it once a year. Yes, exactly. And there's plenty of restaurants. Um, we've even done it in gyms.

put a board in a gym and then have health type businesses sponsor the board so that they know their ideal customer is going to see it. So Chamber of Commerces, it's really good for that. So that's one thing that we're just so excited for. We aim to provide the most value to our our community members. And so we find something, Dalton and I usually go and we work out the kinks and we see if it's gonna work and then

we share it with our members. I was just saying our community's really shaping up people to be um network marketers inside and and really own the community that they're that they're trying to be a part of. So that's kind of why community card playbook is named the way it is,'cause you're you're trying to dominate and and be the the community networker. Yeah, that's a good way to put it. Become that central trusted

hub and and gonna build that reputation. It's really cool. You're gonna get the gears turning on. Like you you mentioned the the key phrase shared advertising, right? How do we share the cost here to get in front of more and more people and and spread the word. So It kind of like gets the gear starting out. Well, what other forms of shared advertising might there be? I like your example of like

It's a smaller billboard, right? You know, instead of buying a seventy five thousand dollar billboard on the side of the highway. Yeah, exactly. So yeah, we're always looking for ways to just get creative. If you just get creative, you can come up with endless opportunities.

Essential Advice for Side Hustlers

Very cool. Communitycardplaybook.com. Check them out over there. Check out the free mini course that they've got set up for you. Let's wrap this thing up with your number one tips for side hustle nation. Rachel, uh, ladies first. My number one tip is always

Don't wait to start. If there's something that you're thinking about, either a side hustle that you want to turn into a full time job or or job, I shouldn't say job, I should say a full time thing that can replace your job. That's what most people want to do. or you're just looking for some extra income, don't wait to start it because

what this has provided in our business and our life has been phenomenal. We've spent like a quarter of this year traveling to places that we wanted to go to go see family. We spent over a month in Indiana K and Kentucky visiting family. And then we spent another couple of weeks with my mom and it has allowed so much freedom. So

I know it's hard to get started and it's hard to get motivated, but there's not a day that goes by that I feel motivated. I'll be completely honest. Like motivation is just this thing that I think people create. To feel like, oh, I'll be motivated tomorrow. No, just get started today and and your dreams are going to come true. Well, you've given the path.

For both ways, whether side hustle income, a thousand, two thousand dollars a month, all the way up to you know, using that, you know, m I'm gonna get paid to generate leads essentially. to build out this full time agency and and built it in such a way we're not licking stuff in envelopes either. Like, oh man, we're gonna outsource the fulfillment of of this stuff. It's very cool. But don't wait to start. That was Rachel's number one tip. Dalton, what about you?

You said it earlier too, and uh this is kind of what I live by is you have to be consistent. And then Rachel also said that your motivation will run out. So you have to be disciplined with your consistency and that's pretty much where you're gonna find success. And when you're doing outreach, like it doesn't matter if your call, text, email, Facebook message.

Like just try to talk to people. Um, that's pretty much where you're if you're not getting your offer out there, nobody's gonna buy from you. That's right. If you build it, nobody's gonna come unless they know about it. So you gotta be uh be your own

biggest uh advocate here. It's true. We had somebody else mention motivation is like avocados. They expire or something else. Okay, I guess I any food probably expires, but you know, motivation is temporary, maybe is what it was. And it's like find a way to build some discipline and consistency around that, recognizing that's gonna ebb and flow along the way. But very cool. Bigskyautomation.com, community cardplaybook.com. Check them out over there. If you're new to the show,

Welcome, grateful that you found it. I know you might have seen this in your your podcast app, but we actually have over seven hundred of these killer uh actionable tactical episodes, just like this one in the archives. And uh and to be sure, I would love to have you binge on that whole catalogue. Join the exclusive club of listeners who've done the whole thing. I gotta have some t shirts made up for for that club, for that crew. But what I recommend

Uh instead if you're more pressed for time, what you can do is head over to hustle.show and you can do this right on your phone. It'll take you like sixty seconds and you'll find our personalized playlist generator quiz. Answer a few short multiple choice questions and it's gonna spit back out eight to ten of our greatest hits episodes based on your responses that you can add to your device.

You learn what works and you'll make some more money this year. But big thanks to Rachel and Dalton for sharing their insight. Thanks to our sponsors for helping make this content free for everyone. You can hit up side hustle nation dot com slash deals for all the latest offers from our sponsors in one place.

Thank you for supporting the advertisers at Support the Show. That is it for me. Thank you so much for tuning in. If you're finding value in the show, the greatest compliment is to share with a friend. Fire off that text message to that person in your life who needs to hear this one. Until next time, let's go out there and make something happen and I'll catch you in the next edition of the Side Hustle Show.

This transcript was generated by Metacast using AI and may contain inaccuracies. Learn more about transcripts.
For the best experience, listen in Metacast app for iOS or Android