How Antonio Taught Me This Weekend To Consistently Over Perform and Over Deliver with Ai, Part 2

How Antonio Taught Me This Weekend To Consistently Over Perform and Over Deliver with Ai, Part 2

5/17/23

• When it comes to Ai, the first thing you need to focus on is customer service
• How you serve people is how your bank account looks
• Customer service = customer loyalty

Using Ai As a Foundation When it Comes to Customer Loyalty

• You do customer service from the moment you wake up until the moment you go to sleep
• Antonio built an entire powerhouse just to address customer loyalty
• Use Ai to know how to speak to the four personality types (lion, koala, monkey, owl)
• If your customer is uncomfortable with your environment, you no longer have a customer

How to Build Better Customer Loyalty With Your Customers

Prompt to Ask ChatGPT

• Tell ChatGPT about the customer and how great they are
• Can you give me a list of 10 things we can do to show [customer’s name] how much we appreciate him/her?

Prompt for a Customer Complaint 

I have a customer complaint. Please take this customer complaint and give me an empathetic and sympathetic yet professional response. The complaint is listed below:

[type in the complaint]

Prompt for an Unruly and Rude Customer

I have an unruly customer that has been rude to my staff, rude to my management team and has posted rude and derogatory things about my company on social media. We have done everything possible for this customer and they are still unsatisfied with our services. I would like to write a professional yet stern email asking this customer to cease and desist but I would like for you to write this email in a sympathetic manner. I want this customer to understand that we have gone above and beyond what they have asked and they are still going out of their way to discredit my company and I am at a point where I am ready to proceed with legal actions because the customer is about to get a side of me that will cut them to their core. I would like to resolve this matter the best way we can with harmony. Please feel free to use a sense of humor.

Prompt for a Great Review

I received a wonderful review regarding one of my products and I would like to respond to this and offer this customer something wonderful for their loyalty. Can you write me a happy and excited response to this review and give an offer to this customer:

Closing Thoughts

• Do not fear Ai
• If you get ahead of it, and use it to your advantage, there’s nothing you can’t do

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