How AI Can Enhance Customer Engagement and Retention for Your Brand - podcast episode cover

How AI Can Enhance Customer Engagement and Retention for Your Brand

Jun 20, 20232 hr
--:--
--:--
Listen in podcast apps:

Episode description

How AI Can Enhance Customer Engagement and Retention for Your Brand

6/20/23


  • Keeping track of your customers
  • Help planning your marketing campaigns
  • Managing your partnering relationships
  • Customer behavior analysis
  • Using chatbot and customer assistance
  • Use AI tools to monitor social media so it can monitor customer feedback, address customer concerns, engage with the customers, etc.
  • Voice assistants and smart devices: With the growing popularity of voice-enabled devices like smart speakers and virtual assistants, AI can provide seamless interactions between customers and brands. Voice assistants can offer personalized recommendations, answer customer queries, and facilitate purchases.


  • Customer retention: Holding on to customers so they can keep paying their monthly subscriptions, keep purchasing products, etc.


Customer Acquisition Cost (CAC)

  • How much it costs to get a customer
  • Monthly subscriptions is part of CAC


Customer Lifetime Value (CLV)



Antonio’s Steps 

  • Step 1: Manage and serve one billion people through one channel
  • Getting one billion customers is possible, but you have to have a place to house all those customers
  • You need to build Mecca
  • Step 2: Get the first 20,000
  • Step 3: Create $40 profit for each person
  • Step 4: Use Ai to cut human labor as much as possible
  • Step 5: Simulate the best customer loyalty experience possible
  • Step 6: Customer service people are trained in sales
  • Step 7: Train a chatbot to become its own business in RhinoLeg
  • From this, the chatbot will do most of the customer service and sales
  • The chatbot is to compete with RhinoLeg itself



Prompts


Prompt #1 

You've made a mistake. I don't need a guideline. I need you to give me Step 1 to create this process, such as "join this platform," or "pick this tool," or "develop 300 questions" or anything like this, and I need it all the way to Step 30 because I am ready to build this chatbot, and my instructions below are very specific. To be clear, you're allowing me to give these steps to the engineer who will build the chatbot. Therefore, please speak as if you are talking to the engineer who will build it. My goal is to leave for work and leave them a very specific 30-step outline that they will follow. 


Concerning: Identify the Purpose and Scope of your Chatbot: Define what tasks your chatbot will carry out. Understand whether it's going to answer FAQs, schedule appointments, assist in product purchase, or redirect customers to human agents.


We're building a chatbot for an online course that is specifically for women who have gotten old enough to be beat down by life. The creator, CEO, and teacher's name is Adonia Dickson. The purpose of this course is to teach women that what they are calling the worse time is actually the best time of their lives. The genre of this course could fall under self-help, business, and psychology. Consider classifying the course in the relationship category with a very strong emphasis on the customer building a strong relationship with themselves, their self-talk, their self-esteem from a total mind, body, and spirit perspective. Now that you understand the course and who is in charge, I need very specific steps. I also need you to choose my technology, I need you to design my conversation flow, I'm going to be using Tony Robbins' Mastermind platform. Anything that I am missing, please decide for me. In this prompt, I want you to give me a 30-step guide, very specific, no general responses, now that you know my very specific requirements.


Prompt #2 

You've made a mistake. I don't need a guideline. I need you to give me Step 1 to create this process, such as "join this platform," or "pick this tool," or "develop 300 questions" or anything like this, and I need it all the way to Step 30 because I am ready to build this chatbot, and my instructions below are very specific. To be clear, you're allowing me to give these steps to the engineer who will build the chatbot. Therefore, please speak as if you are talking to the engineer who will build it. My goal is to leave for work and leave them a very specific 30-step outline that they will follow. 


Concerning: Identify the Purpose and Scope of your Chatbot: Define what tasks your chatbot will carry out. Understand whether it's going to answer FAQs, schedule appointments, assist in product purchase, or redirect customers to human agents.


We're building a chatbot for an online course that is specifically for women who have gotten old enough to be beat down by life. The creator, CEO, and teacher's name is Adonia Dickson. The purpose of this course is to teach women that what they are calling the worse time is actually the best time of their lives. The genre of this course could fall under self-help, business, and psychology. Consider classifying the course in the relationship category with a very strong emphasis on the customer building a strong relationship with themselves, their self-talk, their self-esteem from a total mind, body, and spirit perspective. Now that you understand the course and who is in charge, I need very specific steps. I also need you to choose my technology, I need you to design my conversation flow, I'm going to be using Tony Robbins' Mastermind platform. Anything that I am missing, please decide for me. In this prompt, I want you to give me a 30-step guide, very specific, no general responses, now that you know my very specific requirements. 



Closing Thoughts

  • Using Ai will help make your life and business much easier




Support this podcast at — https://redcircle.com/the-secret-to-success/exclusive-content

Advertising Inquiries: https://redcircle.com/brands

Privacy & Opt-Out: https://redcircle.com/privacy
How AI Can Enhance Customer Engagement and Retention for Your Brand | The Secret To Success with Antonio T Smith Jr podcast - Listen or read transcript on Metacast