AI Mastery: Transforming Leads into Loyal Customers

The Secret To Success with Antonio T Smith Jr

Jul 22, 2023•3 hr 39 min

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Episode description

In this episode of "The Secret To Success," we delve into the fascinating world of AI and its role in converting leads into loyal, long-term customers. We explore how businesses can utilize AI to create seamless onboarding processes, reassuring customers and cultivating strong relationships. Discover the five essential aspects of onboarding that boost customer confidence, turning first-time buyers into devoted patrons. From saying goodbye to buyer's remorse to transitioning from selling to exceptional customer service, AI proves to be a game-changer in building five-star ratings.

We begin by decoding the significance of leads and lifetime customers, understanding the value each holds for businesses. Lead - anyone not currently associated with your company's client base, and lifetime customers - those who continually make frequent purchases from your business.

Unraveling the power of onboarding, we explore the multiple benefits it brings to businesses and customers alike. It not only ensures customers do not fall prey to scams but also reaffirms their wise purchase decisions. We discuss how onboarding serves as an opportunity to train customers to become repeat buyers, transforming the transactional relationship into a meaningful, long-term connection.

As an integral part of onboarding, the first follow-up message proves to be a critical aspect of customer satisfaction. We emphasize the importance of crafting messages with empathy and confidence, instilling trust in the customer's decision to choose your company. Whether shipping physical products or offering services, the follow-up message eliminates buyer's remorse and frustration, leading to stronger customer relationships.

To bring these insights to life, we present a heartwarming short story, showcasing the emotional journey of a protagonist who perseveres through challenges, prioritizing emotional growth over mere tasks. This story exemplifies the "Importance of Emotions" principle, which resonates with both businesses and individuals on their path to success.

Join us in this captivating episode of "The Secret To Success," where we unveil the secrets of utilizing AI to convert leads into devoted, long-time customers. Discover how to foster lasting connections, turn transactions into meaningful relationships, and elevate your business to new heights of customer satisfaction and loyalty.

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*Closing Thoughts:*

1. "You don’t get in life what you know, you get in life who you are."

2. "It’s good to have spiritual confusion, because when you go to God with questions, you get God’s answers."

3. "You only need to ask God once for what you want."

4. "Now it’s time to believe that you will receive what you asked for and have gratitude for it."

5. "Whatever your income is, that’s your value you give the earth."

6. "If you want your dreams, you will get them; you must choose if you will get them this lifetime or the next."

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Here are the notes for the class.

Using Ai to Convert Leads Into Long-time Customers

7/21/23

Lead - anyone you don’t have in your bank account
Lifetime customer - someone who continues to buy with you frequently

Onboarding

Onboarding accomplishes these things:

The customer is not getting scammed
Reassures the customer that they made the right purchase
Trains the customer to buy from you again
You’ve gone from selling to customer service
Helps the 5-star rating

We must be intentional about the first follow-up with customers

It takes away buyer’s remorse
It takes away frustration

As Soon As They Order

Hey _____!

Thank you so much for your order. Our team is headed to the post office within the next 4 hours to ship your order.

We will send you one more message with you tracking number once it's shipped. Please feel free to contact us at anytime.

Best,

Team ATS

Prompt for Chat GPT

My mentor uses the below message to be the first follow-up to his customers so they don’t go through the process of buyer’s remorse. Please write me a similar message for my company named [company name], and use empathy and confidence to reassure our customers they’ve made a wise decision buying from us. Here is a short paragraph (or two) about my company and brand. Please use my brand and my company in the message.

If you’re not shipping a physical product, insert this into your message:

We are not shipping a physical product, so please tailor the message accordingly.

After We Have Shipped

Hey _____!

Here is your tracking number:

__________________________

Best,

Team ATS

Prompt for Chat GPT

Act as a Canva expert and create for me an information slide that details everything below. Be thoughtful. Be colorful and design your response for a Canva Slidedeck.