In this episode we discuss the proven strategies building effective relationships, why it’s vital to understand that the results you get in the world are a result of working with other people, how you can see the world from other people’s perspectives, tactics for building your credibility, how to get better feedback and much more with Todd Davis.
Todd Davis is the Executive Vice President and Chief People Officer at Franklin Covey and author of the new book Get Better: 15 Proven Practices to Build Effective Relationships at Work. Todd is responsible for Franklin Covey’s global talent development in over 40 offices in 160 countries and previously served as director of innovations, developing many of the company’s core offerings.
The culture of an organization can make all the difference
The nature of relationships between people becomes a companies ultimate competitive advantage
Todd’s lessons from working with and coaching hundreds of companies and executives
What did Sarte mean when he said that “Hell is other people?”
The ultimate way you are measured is by the results you get
You get your results WITH and THROUGH and other people
What we see determines everything we do, and what we do determines the results we get
Consider stepping back and understanding that their may be a different way to view things - that can powerfully impact your relationships
Ask yourself “have you considered the other person’s perspective?”
An exercise can you use right now to start to see the world from other people’s perspectives
The power of examining your real motives
Journaling exercise you can use to understand your real motives
“The Five Whys” - keep asking why until you get to the root cause
The most effective, successful, and influential people start with themselves first
Your circle of influence vs your circle of concern
Why you should focus your time, energy, effort, and resources on things that you can impact and control
The power of asking “Can you help me understand something?”
Start with humility - the power of having humility in dealing with tough conversations
Proactive, effective people don’t wait for feedback, they actively go and seek it out
The 4 common reasons why we don’t seek feedback (and what you can do about them)
A great opening line for dealing with tough conversations and situations
Seeking validation vs actually seeking feedback
How to “behave your way to credibility”
The 2 key components for credibility - character and competence
An exercise you can use to build your credibility over the long term
The single biggest mistake of influencing other people - not “walking your talk”
Make sure someone deeply understands your intent
When emotions are high - that’s not the moment to start addressing the problem
With people - "fast is slow and slow is fast"
The socratic method of influencing people - if you ask the right questions, seek understanding, and uncover the real issues - you can solve serious problems
Todd shares a personal story that deeply impacts the lessons we discuss in the show
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Proven Practices For Building The Ultimate Competitive Advantage with Todd Davis | The Science of Success podcast - Listen or read transcript on Metacast
