78: Get More Qualified Leads By Using A Virtual Receptionist with Jill Nelson

Today I’m talking to Jill Nelson of Ruby Receptionists about how to get more qualified leads by using a virtual receptionist. We all know that the biggest complaint about contractors is that they DON’T answer the phone! Let Ruby help your business! Join us to hear what Ruby provides and how they can help YOUR business.

What you’ll hear in this episode:

• When Jill was a receptionist, she wanted to be an entrepreneur and open a co-working space, but when that idea didn’t work out, Ruby Receptionists was born
• How important the first impression and the trust factor are to customers
• Why customers often give their business to the one that answers the phone professionally and is “nice”
• How Ruby started out as Work Source, Inc., helping small businesses do essential tasks
• Why spend time and effort trying to get leads when you aren’t going to answer the phone?
• How Ruby Receptionists differs from the traditional answering service
• Statistics about business phone calls:
  • 42% of all phone calls are from buyers who are ready to buy
  • 2 out of 3 mobile searches end in a phone call
  • 30% of all phone calls end in a sale
  
  
• Services that Ruby provides:
  • Their trademark friendly voices
  • Unmatched call quality
  • Top-notch technology
  
  
• Customized responses and call handling for each business
• How Ruby can set up your appointments via Calendly
• How the Ruby mobile app works and what it allows customers to do
• How Ruby can help a small company can look and sound like a large company
• The benefit to larger contractors of using Ruby
• You can use Ruby as a backup service to your in-house receptionist, always with a live, friendly voice
• No out-of-country receptionists---all are based in Portland, Oregon
• How Ruby has won many awards and accolades
• How you can take Ruby for a test drive (visit the website!)

Resources:

Call Ruby Use promo code “Roofer 50” for $50 off your first month’s service!