Proof Your Customers Are Satisfied with SmileBack

Andrew Wallace Andrew Wallace is the Managing Director and Chief Product Officer of SmileBack, a software-as-a-service company in the customer satisfaction space. He works with his teams to help SmileBack’s customers to drive their businesses through collecting, analyzing and leveraging feedback. He has degrees in Philosophy and Journalism, and is an ardent lover of ice creams of all kinds (except chocolate — yuck). Rory Gallagher Rory Gallagher is the Growth Lead at SmileBack, a software-as-a-service company in the customer satisfaction feedback space. He helps MSPs grow their business through feedback systems. He’s spent years working in customer experience and sales and is an avid traveller who’s always planning the next adventure. SmileBack SmileBack is the only customer feedback system specifically designed for MSPs and focused exclusively on customer satisfaction. Our CSAT, NPS and reporting tools empower you to drive your business by making feedback abundant and actionable. Learn more about SmileBack:https://smileback.com/ Learn more about Steve Taylor and RocketMSP:https://rocketmsp.iohttps://linkedin.com/in/stevetaylorithttps://facebook.com/stevetaylorit --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app --- Send in a voice message: https://anchor.fm/rocketmsp/message Support this podcast: https://anchor.fm/rocketmsp/support