The RocketMSP Podcast

New Features with DNSFilter

Building for Scale Conclusion

I conclude with Dale Walls --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app --- Send in a voice message: https://anchor.fm/rocketmsp/message Support this podcast: https://anchor.fm/rocketmsp/support

Building for Scale Part 3

I continue with Dale Walls. --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app --- Send in a voice message: https://anchor.fm/rocketmsp/message Support this podcast: https://anchor.fm/rocketmsp/support

Building for Scale Part 2

I continue my chat with Dale Walls --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app --- Send in a voice message: https://anchor.fm/rocketmsp/message Support this podcast: https://anchor.fm/rocketmsp/support

Building for Scale with Dale Walls

I have a long discussion with Dale Walls about building an MSP for scale. --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app --- Send in a voice message: https://anchor.fm/rocketmsp/message Support this podcast: https://anchor.fm/rocketmsp/support

New Features with DNSFilter

DNSFilter knows MSPs—because we used to be one! The company was founded after witnessing firsthand the gap in the market for a quality, affordable DNS threat protection and filtering solution. Thousands of managed service providers around the world trust DNSFilter to help catch threats 134 hours faster than competitors, and uniquely catch 47% of DNS-based threats and scams. Brian Gillis, CIO - A veteran of scalable startups, Brian lead the team that built BrightHub.com, which brought in 15MM vis...

Chris Timm Talks Autotask

I chat with Chris Timm from Sondela Consulting about Autotask. --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app --- Send in a voice message: https://anchor.fm/rocketmsp/message Support this podcast: https://anchor.fm/rocketmsp/support

Invarosoft: A Customer Experience Software

Jamie Warner talks about all of the great improvements that have been made with Invarosoft. --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app --- Send in a voice message: https://anchor.fm/rocketmsp/message Support this podcast: https://anchor.fm/rocketmsp/support

The Art of Manual Virus Remediation with Ken Dwight

Ken Dwight has been a computer professional since 1966, when he was hired as a Programmer Trainee on mainframe computers. Riding the IT fast track, he held numerous positions over the next six years, including Systems Analyst, Systems Programmer, and Senior Systems Engineer for a leading computer terminal manufacturer. In 1972 he left the corporate world to start his consulting practice. In 1982, his firm bought its first IBM Personal Computer, and the focus of the consulting practice since then...

Overcoming MSP Sales Objections with James Vickery Part 5

Overcome sales objections --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app --- Send in a voice message: https://anchor.fm/rocketmsp/message Support this podcast: https://anchor.fm/rocketmsp/support

Overcoming MSP Sales Objections with James Vickery Part 4

Overcome sales objections. --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app --- Send in a voice message: https://anchor.fm/rocketmsp/message Support this podcast: https://anchor.fm/rocketmsp/support

Overcoming MSP Sales Objections with James Vickery Part 3

Overcome sales objections --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app --- Send in a voice message: https://anchor.fm/rocketmsp/message Support this podcast: https://anchor.fm/rocketmsp/support

Overcoming MSP Sales Objections with James Vickery Part 2

Learn about overcoming sales objections. --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app --- Send in a voice message: https://anchor.fm/rocketmsp/message Support this podcast: https://anchor.fm/rocketmsp/support

Overcoming MSP Sales Objections with James Vickery Part 1

Overcome sales objections --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app --- Send in a voice message: https://anchor.fm/rocketmsp/message Support this podcast: https://anchor.fm/rocketmsp/support

SD-WAN Demystified - Part 3

I continue my interview with Rob Turner from Leadfoot Technology Group and we discuss SD-WAN’s many uses. --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app --- Send in a voice message: https://anchor.fm/rocketmsp/message Support this podcast: https://anchor.fm/rocketmsp/support

SD-WAN Demystified - Part 2

I continue my interview with Rob Turner from Leadfoot Technology Group and we discuss SD-WAN’s many uses. --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app --- Send in a voice message: https://anchor.fm/rocketmsp/message Support this podcast: https://anchor.fm/rocketmsp/support

SD-WAN Demystified with Rob Turner

I interview Rob Turner from Leadfoot Technology Group and we discuss SD-WAN’s many uses. --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app --- Send in a voice message: https://anchor.fm/rocketmsp/message Support this podcast: https://anchor.fm/rocketmsp/support

A CRM for MSPs - HoneyCRM Part 2

I continue my interview of Andrew Crespo-Roman --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app --- Send in a voice message: https://anchor.fm/rocketmsp/message Support this podcast: https://anchor.fm/rocketmsp/support

A CRM for MSPs - HoneyCRM Part 1

I inter Andrew Crespo-Roman --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app --- Send in a voice message: https://anchor.fm/rocketmsp/message Support this podcast: https://anchor.fm/rocketmsp/support

Microsoft 365 Management with MSPMagic - Part 2

I continue the interview with Tas and Andrey from MSPMagic. --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app --- Send in a voice message: https://anchor.fm/rocketmsp/message Support this podcast: https://anchor.fm/rocketmsp/support

Microsoft 365 Management with MSPMagic - Part 1

I interview Tas and Andrey from MSPMagic. --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app --- Send in a voice message: https://anchor.fm/rocketmsp/message Support this podcast: https://anchor.fm/rocketmsp/support

Mergers & Acquisitions with Vista Business Group

Adam graduated from Kansas State University with dual degrees in Financial Management and Financial Services. After graduating, he worked as a lead portfolio manager for a large Midwest registered investment adviser; where he ran his absolute return strategy, delivering superior risk adjusted returns for his clients (relative to the market and benchmarks). He then worked extensively as an independent market maker before starting with Vista Business Group, an M&A advisory firm. His understand...

Proof Your Customers Are Satisfied with SmileBack

Andrew Wallace Andrew Wallace is the Managing Director and Chief Product Officer of SmileBack, a software-as-a-service company in the customer satisfaction space. He works with his teams to help SmileBack’s customers to drive their businesses through collecting, analyzing and leveraging feedback. He has degrees in Philosophy and Journalism, and is an ardent lover of ice creams of all kinds (except chocolate — yuck). Rory Gallagher Rory Gallagher is the Growth Lead at SmileBack, a software-as-a-s...

MSP Today with Justin Esgar

With a bachelor’s degree in Business Administration from the University of Rhode Island and over 15 years of industry experience under his belt, Justin Esgar has combined his eclectic tech interests under the Virtua Consulting Group umbrella. Taking the lead is Virtua Computers, an Apple-certified consultancy he founded in 2008 that has grown into one of the top-ranked Apple consultants in New York City. Virtua specializes in helping small- and medium-sized businesses and non-profit organization...

A Demo of All-In-One Cybersecurity Suite Marzo4

The size of your business, or budget, shouldn't limit your ability to combat cyber threats. Marzo4 is an all-in-one, cloud-based platform that is easy to install, easy to manage, and provides the 24/7 protection and support you deserve, at a price you can afford. Their enterprise-grade security and powerful business tools protect your brand, your customers, and your bottom line giving you and your team the confidence and freedom to focus on the important work of growing your business. Raffaele M...

Cybersecurity Services with Green Cloud Defense

Keith helped start Green Cloud 10 years ago with veteran telecom executives. Keith’s experiences led to the development of some of the first “managed” services, including Firewall, Unified Messaging, Data Backup, Managed MPLS, and Data Centers. Green Cloud recently closed on the acquisition of Cascade Defense, a full-service MSSP in Spokane, Washington. The acquisition has resulted in the rebranding and renaming to Green Cloud Defense. --- This episode is sponsored by · Anchor: The easiest way t...

How Tas Gray Uses Microsoft 365 For His MSP

Steve Taylor is making educational, informative, and entertaining content for MSP / TSP business owners along with IT professionals that want to stay up-to-date on the latest tools we use, operational concepts, and insights into the current landscape in the channel. You should care because he don't hold back and will ask vendors the questions that MSPs want answers to, not just the fluff the vendors want to sell. --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https...

DNS Hygiene with Eric J. Taylor

Steve Taylor is making educational, informative, and entertaining content for MSP / TSP business owners along with IT professionals that want to stay up-to-date on the latest tools we use, operational concepts, and insights into the current landscape in the channel. You should care because he don't hold back and will ask vendors the questions that MSPs want answers to, not just the fluff the vendors want to sell. --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https...

Outsourcing Your Help Desk or NOC with Jason Cohen, Mission Control

Steve Taylor is making educational, informative, and entertaining content for MSP / TSP business owners along with IT professionals that want to stay up-to-date on the latest tools we use, operational concepts, and insights into the current landscape in the channel. You should care because he don't hold back and will ask vendors the questions that MSPs want answers to, not just the fluff the vendors want to sell. --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https...

A Conversation with MSP Business Owner, Eric Hester

Steve Taylor is making educational, informative, and entertaining content for MSP / TSP business owners along with IT professionals that want to stay up-to-date on the latest tools we use, operational concepts, and insights into the current landscape in the channel. You should care because he don't hold back and will ask vendors the questions that MSPs want answers to, not just the fluff the vendors want to sell. --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https...