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The Retail Podcast

The Retail Podcastwww.retailnews.ai
Retail reinvents itself daily. The Retail Podcast arms founders, operators, and retail technologists with battle-tested tactics to outpace change. Each week candid conversations with store chiefs, DTC disruptors, and tech visionaries reveal how to turn AI, data, and culture into margin and loyalty. No jargon just hard numbers, honest lessons, and plays you can run before next Monday. Press play; lead the future of commerce.
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Episodes

Shoptalk 2025: Innovation, Luxury, and The New Market

Get an insider look at Shoptalk 2025 with Sophie Wawro, Global President of Shoptalk , and Joe Laszlo, Head of Content US. Discover how this year’s groundbreaking initiatives—The New Market and Shoptalk LUXE—are redefining retail. Learn about the attention economy, luxury retail trends, and what’s shaping the future of customer engagement. 📌 Highlights: The New Market: Retail media and the attention economy. Shoptalk LUXE: A luxury-focused event in Abu Dhabi. Insights for retail executives to l...

Jan 20, 20258 min

Revolutionizing Retail: Insights from Tesco’s Transcend

Join us as we dive into Tesco’s groundbreaking supply chain solution, Transcend, with CEO Oliver Ward. Discover how data-driven tools, streamlined operations, and customer-centric strategies are reshaping retail globally. Learn how retailers can scale online operations, optimize fulfillment, and stay competitive in today’s evolving market.

Jan 09, 202521 min

How To Transform Supply Chains for a Resilient Future

In a rapidly evolving business landscape, supply chains are facing unprecedented challenges. The transformation is not only driven by technological advancements but also by the need to adapt to shifting global dynamics. In this article, we'll discuss the critical factors that are shaping the future of supply chains and how organizations can thrive in this new era. Adapting to Skill Shifts : As Doug Stephens, the Retail Prophet, emphasizes, the retail industry is witnessing a significant shift in...

Jan 08, 202538 min

The Future of Retail: Innovations in Grocery and Quick Commerce

Discover how Deliveroo’s Product Director, Paul Wilkinson, is shaping the future of retail innovation. From drone delivery and AI in grocery stores to the evolving customer demand for quick commerce, Paul shares insights from his experience at Tesco Labs, Amazon, and Deliveroo. Learn how technology, data, and customer-first strategies are transforming grocery delivery and retail worldwide. Perfect for retail leaders and innovators seeking actionable trends. [00:00] Introduction [03:45] Drone del...

Jan 07, 202521 min

Retail Robotics: Insights with Michel Spruijt of Brain Corp

In this episode, Michel Spruijt, President of Brain Corp, discusses how robotics and AI are addressing challenges like labor shortages and inventory management in retail. Learn how automation is creating consistency and efficiency across store operations. What You’ll Learn in This Episode: Why robotics adoption is critical for retail success. How Brain Corp’s solutions improve operational efficiency. The future of AI in retail. Resources Mentioned: Brain Corp: https://www.braincorp.com/ For more...

Dec 11, 202431 min

How a Canadian Bakery is Transforming Gluten-Free and the Vegan Industry

Join Molly Robins, founder of Molly's Market, as she shares her journey from a personal health crisis to building a thriving Canadian gluten-free and vegan bakery. Discover how her brand is revolutionizing allergen-friendly treats, scaling a CPG business, and prioritizing clean-label ingredients. A must-listen for foodies, entrepreneurs, and industry leaders! For more information: https://retailnews.ai/canadian-bakery-redefining-gluten-free-vegan-industry/...

Nov 20, 202423 min

Crafting Authentic E-Commerce Experiences

Explore how Saddleback Leather founder Dave Munson and BigCommerce’s Melissa Dixon craft an authentic e-commerce experience that keeps customers coming back. From storytelling that builds brand loyalty to BigCommerce tools that simplify the customer journey, this episode dives into the strategies driving Saddleback Leather’s online success. Discover trends like mobile optimization, seamless checkouts, and the future of digital retail—all in a conversation full of actionable insights for entrepre...

Nov 06, 202441 min

How In-Store Retail Media is Transforming with Personalized Digital Signage

In a recent Retail Podcast interview from Groceryshop, Hans Fischmann, VP and GM of nCountR, shared insights on how the company is reshaping in-store retail media through data-driven digital signage. Fischmann explained that nCountR’s platform enables retailers and advertisers to personalize messages for customers, effectively blending physical shopping experiences with digital precision. nCountR’s approach is based on understanding both retailer and advertiser needs. For retailers, nCountR’s pl...

Nov 04, 202411 min

Albertsons' Retail Media Network: Transforming Shopper Connections

Albertsons Media Collective is redefining how retail media drives success by connecting brands with over 100 million loyal consumers across 2,000 stores nationwide. Leveraging data-driven insights, they cultivate deep customer relationships that translate into sustainable growth for partner brands. Michelle Weiskittel, Head of Media, Creative, and Operations at Albertsons Media Collective, spoke at Groceryshop with The Retail Podcast about their approach to transforming retail media networks int...

Oct 15, 202415 min

Empowering Retail: The Evolving Landscape of E-commerce Platforms

In an era of rapid digital transformation, retailers face unprecedented challenges and opportunities. Jay Topper, Chief Customer Officer at fabric, shares invaluable insights on the current state and future of e-commerce platforms. Topper emphasizes the significance of cloud-native, composable platforms in today's retail environment. fabric, built from the ground up with this architecture, offers unique advantages: Empowering end-users with intuitive controls for site updates Providing seamless ...

Oct 04, 202422 min

Groceryshop and Shoptalks President Sophie Wawro

Grocery Shop and Shoptalk: Pioneering Retail Innovation with a Global Lens With the grocery and retail industries undergoing rapid transformation, industry leaders are converging for Grocery Shop and Shoptalk Fall, two flagship events led by Sophie Road, the President of both events. These gatherings are not just an exploration of retail’s future but a demonstration of global innovation, leadership diversity, and customer-centric strategies. Grocery Shop, set to begin next week, is targeting any...

Oct 01, 202420 min

Sustainability and Retail Supply Chains

Event that was mentioned by Eric: https://tradebeyond.com/events/2024-global-sourcing-day/ The Future of Retail Supply Chains: Insights from TradeBeyond Navigating the Future of Retail Supply Chains: Insights from Eric Linxweiler In an era of rapid change and increasing complexity, retail supply chains are evolving at an unprecedented pace. Eric Linxweiler, Senior Vice President of Retail Solutions at Trade Beyond, offers valuable insights into the challenges and opportunities facing global reta...

Sep 09, 202427 min

Responsible AI in Retail

Retailers leveraging AI must prioritize responsible practices to maximize benefits and minimize risks. This approach ensures customer trust, regulatory compliance, and operational efficiency. Full report can be found here Artificial intelligence revolutionizes retail operations, from supply chain to customer engagement. However, its power demands responsible implementation. “If you use data badly, use personal data badly, you can fall foul of the ICO,” warns Rob McKendrick from Arreoblue, a data...

Sep 08, 202416 min

The future of e-commerce is connecting touchpoints, not channels.

The Power of Resilience: Natalia Horvath's Journey from Corporate to Purpose-Driven Entrepreneurship In the fast-paced world of retail, adaptability and resilience are key to success. Natalia Horvath, award-winning marketer and founder of TEDx Coolhaven Women, embodies these qualities as she transitions from corporate leadership to purpose-driven entrepreneurship. Her story offers valuable insights for retail executives navigating today's complex business landscape. From Corporate Fast Track to ...

Sep 05, 202426 min

Customer Engagement Platform

Discover how Twilio’s innovative customer engagement solutions are transforming retail experiences, as shared by Nicolas Kontopoulos, Regional CMO at NRF APAC 2024. Full details here: https://retailnews.ai/how-to-enhance-customer-engagement/

Jul 02, 202414 min

How to Embrace Real-time Feedback

For listeners eager to dive deeper into the nuances of leveraging real-time feedback in the retail sector, a comprehensive guide awaits at RetailNews.AI. The article, "How to Embrace Real-Time Feedback," offers an in-depth exploration of strategies, benefits, and real-world applications of instant feedback systems. Discover actionable insights and learn how to effectively implement these technologies to enhance customer satisfaction and drive business success. Visit https://retailnews.ai/how-to-...

Feb 18, 202425 min

How to Master Location, Location, Location

In an illuminating discussion on the Retail Podcast, Nick Patrick, Co-Founder and CEO of Radar, sheds light on how his company is reshaping the retail industry through advanced geolocation services. Radar, self-described as the all-in-one location platform, has emerged as a cornerstone in the retail sector, offering solutions that bridge the digital and the physical realms. Patrick, a stalwart in the New York tech scene with a legacy rooted in Foursquare, has leveraged his extensive experience t...

Feb 12, 20248 min

Big Commerce Unleashes Next-Gen E-Commerce Dynamics

In an enlightening conversation at the NRF, Meghan Stabler of BigCommerce outlined the transformative impact of their platform on the retail industry. BigCommerce, known for its enterprise-level e-commerce solutions, is propelling brands and retailers into the future with a modern, composable tech stack designed to meet the dynamic needs of both B2C and B2B markets. You can read more here

Feb 07, 202411 min

What Can Salesforce's AI Do?

Find out more: Here With 25 years of global retail experience as a practitioner (Lids, Marshalls, Hit or Miss), an industry analyst (AMR Research), a strategy consultant (IBM), and a software leader (Salesforce), he is no stranger to the industry and the challenges retailers face. Rob is also a frequent industry speaker and a member of NRF’s Digital Council.

Feb 01, 20249 min

Data Unification: Retail's New Power Play

In a fascinating interview at NRF 2024, Barry Padgett, CEO of Amperity, sheds light on the burgeoning role of data unification in the retail sector. As we delve into this topic, it's clear that the future of retail is inextricably tied to how effectively businesses can manage and utilize customer data. For more information www.retailnews.ai

Jan 30, 20249 min

AI Mastery: UK's Top Grocer Leads with Innovation

The integration of Generative AI (Gen AI) in retail, as discussed by Paul Winsor of Snowflake, is setting a new course for the industry. His insights, rooted in a deep understanding of retail and data analytics, highlight the transformative power of AI, extending beyond conventional machine learning. Essential Data Strategy for AI Integration A key insight from Winsor's talk is the critical interdependence of AI strategies and robust data frameworks. For retailers, the path to leveraging Gen AI ...

Jan 26, 202424 min

Fabric CEO Unveils The New Retail Imperative

At the forefront of the National Retail Federation's vibrant conference, Mike Micucci, CEO of Fabric, shared a compelling vision for the retail industry's future. With Fabric's emergence as a key player in commerce technology, Micucci's insights are not just predictive; they are shaping the future. Seamless Omnichannel Experiences During the NRF's bustling event, Micucci detailed Fabric's achievements in creating seamless omnichannel experiences. His rich background with Salesforce informs his l...

Jan 22, 202414 min

NRF 24 Day 1 AI Revolution: Transforming Retail's Tomorrow

The dawn of a new era in retail emerges, marked by the pervasive influence of Artificial Intelligence (AI) and a relentless focus on enhancing customer experiences. As gleaned from the insights shared at a recent retail conference, AI is no longer a futuristic concept but a present reality, revolutionizing retail in unprecedented ways. At the heart of this transformation is the application of AI across diverse facets of retail. From predictive analytics in stock management to personalized shoppi...

Jan 15, 202411 min

How to Start Planning for January 2024, US Retail Trends Black Friday & Cyber Monday

In a recent interview, Joe Shasteen from Retail Next provided a comprehensive analysis of Black Friday and Cyber Monday trends in the U.S. retail sector. Retail Next, a technology platform, uses advanced analytics, primarily from in-store cameras, to generate traffic data for brick-and-mortar stores, providing invaluable insights into consumer behavior. One of the standout findings from the data is the resilience of Black Friday as a significant shopping event. Despite the downward trend in cust...

Dec 04, 202322 min

Lighting, the secrets, the layers and the ROI. (Short Version)

In this enlightening episode, we delve into the transformative power of retail lighting with Stefan Ståhl VP of Lighting & Kristian Renström Head of Lighting at ITAB, a leader in creating innovative store environments. Discover how strategic lighting not only enhances the customer experience but also boosts sales significantly. ITAB Official Website: www.itab.com ITAB Lighting Solutions: https://itab.com/products-and-services/products/retail-lighting ITAB Contact Page: www.itab.com/contact-u...

Nov 14, 202313 min

Lighting, the secrets, the layers and the ROI. (Deep Dive)

In this enlightening episode, we delve into the transformative power of retail lighting with Stefan Ståhl VP of Lighting & Kristian Renström Head of Lighting at ITAB, a leader in creating innovative store environments. Discover how strategic lighting not only enhances the customer experience but also boosts sales significantly. Links to ITAB: ITAB Official Website: www.itab.com ITAB Lighting Solutions: https://itab.com/products-and-services/products/retail-lighting ITAB Contact Page: www.ita...

Nov 14, 202317 min
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