The Press Room from Deloitte Insights

Welcome to the Press Room, from Deloitte Insights, your source for the issues and ideas that matter to your business today. Host Tanya Ott interviews thought leaders and change makers on developments in business strategy, emerging technologies, growth, innovation, performance, risk and security, social impact, sustainability, talent and more. Deloitte Insights publishes original articles, reports, and periodicals that provide insights for businesses, the public sector, and NGOs. Our goal is to draw upon research and experience from throughout our professional services organization, and that of coauthors in academia and business, to advance the conversation on a broad spectrum of topics of interest to executives and government leaders. Deloitte Insights is an imprint of Deloitte Development LLC. This podcast is provided by Deloitte LLP and is subsidiaries and is intended to provide general information only. This podcast is not intended to constitute professional advice or services of any kind. For additional information about Deloitte LLP and its subsidiaries, please go to www.deloitte.com/about.

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Episodes

Nudging New Mexico

After the Great Recession, New Mexico’s Department of Workforce Solutions (DWS) tackled the difficult job of recovering money from people who’d been overpaid unemployment insurance. Joy Forehand of DWS and Deloitte’s Mike Greene spoke with Tanya Ott about how a combination of behavioral economics and analytics proved surprisingly effective.

Feb 15, 2016•16 min

Smart device, smart pay

Mobile payments, or mPayments, have grown from a niche market to a potential $700–800 billion opportunity by 2017. Deloitte’s Craig Wigginton spoke with Tanya Ott about the factors related to mPayment’s growth, such as new wearable technology, consumer habits, and retailer investment.

Feb 01, 2016•15 min

Deloitte Review 18

Human biases extend beyond our personal lives to impact economic, regulatory, and management decisions more than we may realize. Deloitte’s Jon Warshawsky spoke with Tanya Ott about how behavioral economics can offer tools to better shape programs, policies, and products in a human-centric spirit, as presented in the upcoming issue of Deloitte Review.

Jan 18, 2016•16 min

The future of mobility

Lighter, self-driving cars; no parking lots; lower revenue from traffic violations: What does the future of mobility promise? Tanya Ott spoke with Deloitte’s Scott Corwin about how industry incumbents must figure out where to play and how to win before rapid changes in transportation technology disrupt them.

Jan 04, 2016•25 min

A new understanding of Millennials

Popular opinion considers Millennials to be lazy, entitled, and immature—but do the numbers corroborate this? Tanya Ott spoke to Deloitte’s Patricia Buckley about how economic conditions affect generational trends, such the regions where Millennials live and their mobility choices.

Dec 07, 2015•21 min

Ignoring bad news

Whether and how to report bad news is a constant issue in organizations, with employees agonizing over the consequences. Tanya Ott spoke to Deloitte’s Mark Cotteleer and Timothy Murphy about how a framework—the message, messenger, and masses—can help organizations understand human biases to better communicate negative messages.

Nov 17, 2015•18 min

Deloitte's 2015 holiday survey

Retailers can look forward to shoppers spending more this holiday season, with the economy picking up and low gas prices putting more money into consumers’ pockets. So what do they plan to buy and from where? Tanya Ott talks to Rod Sides, leader of Deloitte’s U.S. Retail Distribution Practice, about trends that came to the fore in the annual holiday survey.

Nov 02, 2015•18 min

Safeguarding the Internet of Things

With 20 billion Internet of Things (IoT) devices in the world, do companies have a strategy for how to use—and protect—the data collected? Irfan Saif and Sean Peasley of Deloitte & Touche LLP spoke to Tanya Ott about how companies can mitigate the various risks across the IoT value loop.

Oct 19, 2015•17 min

Transforming the supply chain with additive manufacturing

Additive manufacturing, or 3D printing, is poised to revolutionize industries such as health care and defense. Kelly Marchese of Deloitte Consulting LLP spoke to Tanya Ott about the implications across industries—from the dwindling need for economies of scale, to challenges around intellectual property and talent.

Oct 05, 2015•18 min

Ther future of the business landscape

Massive changes in digital technology are reshaping the business world—from more power to consumers, to business models that are more about ecosystems than competition. John Hagel of Deloitte Services LP spoke to Tanya Ott about digital disruption’s challenges and opportunities—for companies big and small.

Sep 21, 2015•26 min

Power struggle

As the Internet of Things (IoT) permeates people’s daily lives, potentially useful information can now be created at every turn. But sometimes customers, companies, or both can find themselves disadvantaged by IoT-enabled deployments. Host Tanya Ott spoke to Michael Raynor and Brenna Sniderman of Deloitte Services LP on how to balance this power struggle.

Sep 14, 2015•20 min

Women, energy, and economic empowerment

Research shows that one of the leading predictors of the stability of a country is not its GDP or its resources; it’s the way its women are treated. And one way to empower women is through access to energy. Kathleen O’Dell talks to Tanya Ott about the link between gender inequality and the energy sector, making a case for looking at energy projects through a gender lens.

Aug 17, 2015•16 min

Running on data

The fitness tracker on your wrist may be the most evident sign of the Internet of Things, but it is just one node resting on top of communications, analytics, policy, and even behavioral infrastructure. Host Tanya Ott talked to Tom Davenport, independent senior advisor to Deloitte Analytics, about the future of IoT.

Aug 03, 2015•18 min

Strategy, not technology, drives digital transformation

What’s the most important driver of organizational digital maturity—social, mobile, analytics, or cloud? None of the above, according to the latest MIT Sloan Management Review and Deloitte digital business study. Author Gerald Kane talks to host Tanya Ott about the finding of the annual survey of executives, managers and analysts.

Jul 20, 2015•21 min

Deflecting the scarcity trajectory

Shortfalls of water, energy, and food can sabotage economic and business growth as well as compromise social well-being. Host Tanya Ott talks to Will Sarni, director of Deloitte Consulting LLP's Enterprise Water Strategy practice, about signs that the public sector, private sector, and NGOs are beginning to work together to take us off the scarcity trajectory.

Jul 08, 2015•17 min

Making retirement security a reality

The retirement advisory industry is positioned to make a significant dent in alleviating the looming retirement crisis. Host Tanya Ott talks to Deloitte University Press authors Sean Cunniff, Sam Friedman and Val Srinivas about how financial services firms may need to devise new ways of delivering appropriate, affordable retirement advice to a wider range of clients.

Jun 15, 2015•16 min

A billion to one: The crowd gets personal

The creation of products and services derived from crowd-based insights is the foundation of the “billion-to-one” experience. Taking your characteristics and behavior and contextualizing them with data from many thousands of other individuals allows designers to deliver products and services that are, or at least feel, unique.

Jun 02, 2015•16 min

The last mile problem: How data science and behavioral science can work together

If we want to act on data to get fit or reduce heating bills, we need to understand not just the analytics of the data, but how we make decisions. Host Tanya Ott talks to Jim Guszcza about the art and science of applying masses of data with the way human beings actually behave.

May 06, 2015•16 min

Redesigning work in an era of cognitive technology

Since the first caveman picked up a sharp rock, technology has been changing the way we work and the jobs we do. What effect will the rise of artificial intelligence and cognitive technologies have on jobs of the future? Host Tanya Ott talks to David Schatsky about the kinds of work computers can do now, what they'll be able to do soon, and how it may affect your business.

May 05, 2015•14 min

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