Introduction In this episode of the Post-Acute POV, our host Amy Wootton, RDN, LDN, Director of Nutrition at MatrixCare, is joined by D'Jeanne Florence, Executive Director of Nutrition and Dining Services at PruittHealth to discuss how a Menu Services tool can simplify the customization of dietitian-approved menus, allowing you to deliver appealing and nutritional meals for your residents. Join Amy and D’Jeanne as they discuss the importance of dietitian-approved recipes and plans, how technolog...
Jul 14, 2023•26 min•Season 1Ep. 68
Introduction In this episode of the Post-Acute POV, our host Nick Andrews, a reporter with Senior Housing News , is joined by Robert Moore, RN, DNS-CT, RAC-CT, Director of Strategy and Portfolio Management at MatrixCare, Tina Doer, Product Manager at MatrixCare, and Jeanne Gerstenkorn, SVP of Health & Wellness at Presbyterian Manors of Mid-America , to discuss how to leverage your current EHR solution to promote positive outcomes for your residents. Listen in as they discuss the top trends i...
Jul 12, 2023•34 min•Season 1Ep. 67
Introduction In this episode of the Post-Acute POV, our host Lee Kilmer, Senior Vice President of Strategic Partnerships, is joined by Cory Sills, Director of Technology, and Kim Kling, Senior Director of Finance, at Covenant Village to discuss streamlining financial processes using technology. Join Lee, Cory, and Kim as they discuss what led to their decision to move forward with a financial technology solution, the importance of a smooth implementation process, their favorite features, and how...
Jul 06, 2023•16 min•Season 1Ep. 66
Introduction In this episode of the Post-Acute POV, our host, Amy Wootton, RDN, Director of Nutrition, is joined by Dawn Elliott, Director of Dining Services, and Tracy Fluhr, Clinical Resource Specialist, at Nazareth Home . The trio have a conversation on how to streamline operations to offer meals that are nutritious, medically appropriate, and enjoyable while balancing rising food costs and ongoing staffing shortages. Join Dawn, Tracy, and Amy as they discuss how technology can improve menu p...
Jun 15, 2023•34 min•Season 1Ep. 65
In this episode of the Post-Acute POV, originally featured in the McKnight’s Long-Term Care Expo , Jenny Lee, Regulatory Compliance Manager, and Cassie Diner, BSN, RN, CPHIMS, CSPO, SA, Clinical Product Manager, have a conversation on the major changes coming to MDS and how skilled nursing facilities can prepare. Join Jenny and Cassie as they discuss how the new MDS items may affect your assessment process moving forward, what you should do to help your staff prepare for these changes, and what ...
Apr 21, 2023•39 min•Season 1Ep. 62
In this episode of the Post-Acute POV, our host Amy Ostrem, vice president of strategy and portfolio management for MatrixCare, is joined by Joy Herring, vice president of clinical analytics for LTC Consultants, Cassie Diner, RN, MatrixCare product manager, and Kelly Danielson, MatrixCare clinical product manager. The group has a conversation on the importance of simplifying workflows for caregivers and clinicians using technology. Join Amy, Joy, Cassie, and Kelly as they discuss the tools and d...
Oct 14, 2022•30 min•Season 1Ep. 54
In this episode of the Post-Acute POV, our host Navin Gupta, SVP of the home and hospice division at MatrixCare, is joined by Bri Palowitch, PharmD, account manager for health plans, and Andrew Borgschulte, principal product marketing manager, Surescripts . The three have a conversation on the value of creating an open network and ecosystem and how the partnership between MatrixCare and Surescripts accomplishes this goal. Join Bri, Andrew, and Navin as they discuss Surescripts’ mission of aligni...
Jul 27, 2022•20 min•Season 1Ep. 58
In this episode of the Post-Acute POV, our host Navin Gupta, SVP of the home and hospice division at MatrixCare, is joined by John Weatherbie, chief technology officer, to have a conversation on the role of scaling when designing an enterprise EHR platform. Join Navin and John as they discuss the definition of scaling and why it’s critical in allowing a solution to serve five users as well as 5,000. This is a particularly important metric with approximately 10,000 new beneficiaries being added t...
Jul 19, 2022•15 min•Season 1Ep. 57
In this episode of the Post-Acute POV, our host Navin Gupta, SVP of the home and hospice division at MatrixCare, is joined by Todd Friedman, chief information security officer at ResMed , and Brian Tolkkinen, director of information security at MatrixCare. The three discuss the importance of information security, and the key roles played by concepts like monitoring, compliance, vulnerability, response, and training. Join Navin, Todd, and Brian as they chat about healthcare being a top target for...
Jul 18, 2022•23 min•Season 1Ep. 56
In this episode of the Post-Acute POV, our host Eric Grunden, Chief Customer Officer, is joined by Jonathan Prak, Director of IT Services, and Robert Supper CPA, MBA, NHA, CFO, Waverly Heights . The trio discusses the benefits of transitioning to a cloud-based solution from an on-premise server. Join Eric, Jonathan, and Robert as they discuss how a cloud-based solution has helped Waverly Heights, the simple migration process, how their IT staff’s work has evolved since migration, and how you can...
Jul 14, 2022•27 min•Season 1Ep. 55
In this episode of the Post-Acute POV, our host, Tim Regan, Editor, Senior Housing News is joined by Amber Pintar, Corporate Dietitian, Healthcare Services Group , Amy Wootton, RDN, Director of Nutrition, MatrixCare, and Lee Kilmer, Senior Vice President, Product Management & Commercialization, MatrixCare. The four discuss the benefits of integrating your residents’ nutrition information into your EHR framework. In celebration of National Nutrition Month, this panel discussion provides valua...
Mar 30, 2022•30 min•Season 1Ep. 53
In this episode of the Post-Acute POV, our host Kevin Whitehurst, senior vice president of skilled nursing solutions at MatrixCare, is joined by Camille Jordan, RN, BSN, MSN, APRN, FNP-C, CDP, senior vice president of clinical operations and innovation at Signature HealthCARE . The pair have a conversation on optimizing operations using data and analytics across facility-based care. Join Kevin and Camille as they discuss why it’s becoming increasingly important to be a data-driven organization, ...
Feb 02, 2022•14 min•Season 1Ep. 53
In this episode of the Post-Acute POV, our host Kim Broyer, VP of professional services at MatrixCare, is joined by Don Spiers, Senior Product Manager at Relias , to discuss important tips for developing a robust training program in post-acute care. Listen in to Don and Kim’s conversation as they touch on creating a budget for training, choosing key performance indicators, and working with an interdisciplinary team to boost existing training programs. Don also shares a personal example of the im...
Dec 09, 2021•32 min•Season 1Ep. 52
In this episode of the Post-Acute POV, our host Eric Grunden, Chief Customer Officer, is joined by Deborah Wesley, RN, BN, MSN, MHA, CEO, Addison County Home Health and Hospice , to have a conversation on attracting and retaining the right staff across post-acute care. Join Deborah and Eric as they discuss the impact the pandemic and vaccination mandates have had on recruiting staff, the specific qualities her team looks for in candidates, the importance of displaying empathy to retain employees...
Dec 03, 2021•20 min•Season 1Ep. 51
In this episode of the Post-Acute POV, our host Lavin Graviss, VP of Service Delivery at HEALTHCARE first , is joined by Rhonda Osborne, CEO and Chief Teaching Officer, Mandy Chandler, Compliance Director, and Stormy Dismuke, Chief Nursing Officer at Shepherd’s Cove Hospice , a six-time Hospice Honors Award recipient. Listen as the group discusses providing exceptional care in the hospice setting and how Shepherd’s Cove focuses heavily on training, people development, and continuous education. T...
Nov 29, 2021•29 min•Season 1Ep. 50
In this episode of the Post-Acute POV, our host Navin Gupta, SVP of the home and hospice division at MatrixCare, is joined by Jarrett Bauer, CEO and co-founder at Health Recovery Solutions , to discuss the impact of telehealth and remote patient monitoring. Join Jarrett and Navin as they discuss how remote patient monitoring tools have evolved with the shift toward telehealth, the intersection of remote patient monitoring and patient engagement, and the impact of telehealth on reimbursement and ...
Oct 29, 2021•20 min•Season 1Ep. 49
In the latest episode of the Post-Acute POV, Navin Gupta, SVP of the home and hospice division at MatrixCare, is joined by Seth Joseph, managing director, Summit Health, and chief strategy officer, Swift Medical. The pair takes part in an insightful conversation on the evolution of the EHR (electronic health record), the transition to the intelligent EHR, and the necessity of employing platform thinking. Join Navin and Seth as they discuss why EHRs are a continued source of friction and physicia...
Oct 13, 2021•42 min•Season 1Ep. 48
In this episode of the Post-Acute POV, our host Kerri Harpole, RN, Director of Product Specialists at MatrixCare, sits down with Melissa Kozak, RN, Co-Founder and President at Citus Health to discuss how technology is streamlining collaboration and communication in home-based care. Join Kerri and Melissa as they discuss one provider to another, the prevalence of communication issues in home-based care, the necessity of secure mobile messaging, how to encourage adoption of mobile technology, and ...
Oct 01, 2021•31 min•Season 1Ep. 47
In this episode of the Post-Acute POV, our host, Mauricio Hermosillo, Product Manager for Enterprise Financials at MatrixCare, is joined by Stacy Dobson, CFO, United Methodist Retirement Homes , to discuss the intricacies of managing financials in post-acute care. Join Mauricio and Stacy as they have a conversation on how using technology to support general ledger, accounts payable, fixed assets, and payroll streamlines processes which saves time and avoids manual work. This episode also present...
Sep 21, 2021•21 min•Season 1Ep. 46
In this episode of the Post-Acute POV, our host Amy Wootton, RDN, Director of Nutrition, MatrixCare, is joined by Anita Hoffman, Director of Culinary Service, and Nicole Fresta, Clinical Dietitian, Palm Garden Health and Rehabilitation Center , for a conversation on managing food allergens across post-acute care. Listen in as Amy, Anita, and Nicole discuss the importance of identifying and documenting food allergies, surprising factors that can lead to an allergic reaction, and tips for managing...
Sep 13, 2021•12 min•Season 1Ep. 46
Introduction In this episode of the Post-Acute POV, our host Navin Gupta, SVP of the home and hospice division at MatrixCare, is joined by Rachel Petersen, Manager of Product Innovation, Medication History and PDMP at Surescripts , and Jill Lytwyn, Key Account Executive at Surescripts. The three discuss driving better patient outcomes via medication reconciliation in home care. Join Rachel, Jill, and Navin as they cover the issue of medication reconciliation, the genesis of Surescripts, and the ...
Aug 18, 2021•23 min•Season 1Ep. 45
Introduction In this special episode of the Post-Acute POV, our host Navin Gupta, SVP of the home and hospice division at MatrixCare, is joined by Steve Pacicco, president and CEO at MatrixCare, and Bill Dombi, president and CEO at National Association of Home Care & Hospice ( NAHC ), to have a conversation on the expansion into community-based care across post-acute. Join Navin, Steve, and Bill as they cover strategies for providers looking to expand into community-based care, insights from...
Aug 04, 2021•38 min•Season 1Ep. 44
Introduction In this episode of the Post-Acute POV, our host, Bob Anderson, VP of sales for home and hospice at MatrixCare is joined by Steve Herron, senior director of long-term and post-acute care at Cerner to have a conversation on connecting care at home. Join Bob and Steve as they discuss the partnership between Cerner and MatrixCare, the key types of data that should be exchanged when connecting care at home, formal and informal health networks, and the importance of creating a bridge betw...
Jun 23, 2021•25 min•Season 1Ep. 43
Introduction In this episode of the Post-Acute POV, our host, Melissa Polly, director of marketing for home & hospice, sits down with Sarah Kivett, BSN, RN, CHPN, director of palliative care services, Hospice & Palliative Care of Iredell County. The topic for their conversation is driving operational success in home-based palliative care and how to start a palliative care program within your organization. Join Melissa and Sarah as they discuss the foundation of success for a new palliati...
Jun 03, 2021•23 min•Season 1Ep. 42
Introduction In this episode of the Post-Acute POV, our host, VP of Sales for Home and Hospice, Craig Levy, is joined by Angela Richards, Director of Health Informatics at Androscoggin Home Healthcare and Hospice to discuss real world data and analytics and the importance of the patient’s story. Join Angela and Craig as they cover topics such as using data to develop strategic conversations, what makes a great data partner, remote patient monitoring, and telehealth. This episode provides real wo...
May 06, 2021•27 min•Season 1Ep. 41
Introduction For this episode of the Post-Acute POV, our host Kevin Whitehurst, SVP of skilled nursing solutions is joined by Frank Nash, director of solutions strategy at MatrixCare. The pair sits down to discuss the benefits of connected care and the four steps to becoming a more connected care provider. Join Kevin and Frank as they break down each step to achieving true interoperability: getting connected, gathering data, documenting accurately, and being a better referral partner. Frank also...
Apr 30, 2021•15 min•Season 1Ep. 40
Introduction In this episode of the Post-Acute POV, our host, Navin Gupta, SVP of the home and hospice division at MatrixCare, is joined by Helen Adeosun, CEO and president, and founder of CareAcademy , to have a conversation on workforce challenges in home health and home care and how CareAcademy utilizes the combination of technology and education as a solution. Join Navin and Helen as they discuss the unique position home care is in, the importance of upskilling, and how education can help im...
Apr 27, 2021•31 min•Season 1Ep. 43
Introduction In this episode of the Post-Acute POV, our host Kevin Whitehurst, SVP of skilled nursing solutions at MatrixCare is joined by Lisa Horton, director of clinical compliance, CDP, ALG Senior, a triple certified MatrixCare user. Kevin and Lisa discuss the benefits of certification programs and how Lisa has used her multiple certifications to improve her organization’s training and efficiency which ultimately improves their bottom line. The two also cover how to overcome employees’ resis...
Apr 12, 2021•9 min•Season 1Ep. 42
Introduction In this episode of the Post-Acute POV, our host Kevin Whitehurst, SVP of skilled nursing solutions at MatrixCare, sits down with Eric Silverman, VP of technical services at MatrixCare, to discuss the question: what is interoperability? Eric simplifies the sometimes-complicated topic of interoperability by describing the three categories all interoperability falls into: connections between external products, connections between internal products, and third-party exchanges. Listen in ...
Apr 01, 2021•20 min•Season 1Ep. 41
Introduction In this episode of the Post-Acute POV, our host Kelly Keefe, VP of community solution strategy at MatrixCare, is joined by Beth Baerman, director of communications, Attendance on Demand , to have a conversation on how to improve employee engagement across post-acute care. Join Kelly and Beth as they discuss the definition of employee engagement, the importance of perceived organizational support, and how technology can help alleviate problems in workforce management. This episode wi...
Mar 25, 2021•32 min•Season 1Ep. 40
