Introduction For this episode of the Post-Acute POV, our host Navin Gupta, SVP of the home and hospice division at MatrixCare, is joined by Nick Knowlton, vice president, strategic initiatives, ResMed, and board chairman, CommonWell Health Alliance , to explain the impact of interoperability. Listen in as Nick and Navin review the findings from our recent survey which polled 100 health systems and physician groups, 300 home-based care organizations spanning home health, hospice, palliative care,...
Mar 22, 2021•32 min•Season 1Ep. 39
Introduction In this episode of the Post-Acute POV, our host, Kevin Whitehurst, SVP of skilled nursing solutions, sits down with Amy Ostrem, VP of skilled nursing solution strategy, to discuss how your skilled nursing facility can benefit from interoperability. Amy provides interesting and easy-to-understand insight into specific value adds that your organization can take advantage of through interoperability. These benefits include an enhanced relationship with referral partners, better overall...
Mar 16, 2021•12 min•Season 1Ep. 38
Introduction In this episode of the Post-Acute POV, Navin Gupta, SVP of the home and hospice division at MatrixCare, is joined by Vicki Hoak, executive director at Home Care Association of America, to present a state of the union for home care on where they see the industry headed in 2021. Vicki begins by telling us her origin story and what led her to her current position at HCAOA before diving into the headwinds and tailwinds that home care is currently facing. Navin guides the conversation to...
Mar 09, 2021•26 min•Season 1Ep. 37
Introduction In this third installment of our nutrition series, we are joined again by Amy Wootton, RDN, LDN, Director of Nutrition Management at MatrixCare. Our host, Kevin Whitehurst, SVP of Skilled Nursing Solutions, discusses the importance of using nutrition therapy for diabetes management. Hear their recommendations for creating a nutrition plan catered to individuals diagnosed with diabetes. Amy ties her relationship with diabetes to nutrition therapy and discusses the prevalence of diabe...
Mar 04, 2021•13 min•Season 1Ep. 36
Introduction In this episode of the Post-Acute POV, we sit down again with Amy Wootton, RDN, LDN, Director of Nutrition Management at MatrixCare to discuss immune-supporting nutrition strategies to reduce your residents’ risk and help speed up recovery during flu season and COVD-19. Amy provides a wealth of information on important nutrients such as vitamin C, zinc, vitamin D, beta carotene, probiotics, and protein and relays the value of including foods that contain these nutrients in meal plan...
Feb 09, 2021•13 min•Season 1Ep. 35
In this episode of the Post-Acute POV, we sit down with Amy Wootton, RDN, LDN, Director of Nutrition Management at MatrixCare, to discuss the prevalence of malnutrition in older adults and how technology can help facilities to identify malnutrition in the data and take quick and appropriate action to combat it. Amy describes the challenges related to malnutrition and the importance of pairing a malnutrition screening tool with observation and assessment information when preventing and treating r...
Feb 01, 2021•13 min•Season 1Ep. 34
In this episode of the Post-Acute POV, we sit down with Michael “Mick” Farrell, CEO of ResMed to discuss ResMed’s origin and how the company evolved to be one of the world's leading strategic players in out of hospital software. Connecting his vocation with a larger purpose, Mick describes his four roles in life and his passion for healthcare. Hear how he tells the story of how it all started and the journey that led this medical device company to enter the realm of digital health. Topics discus...
Jan 27, 2021•31 min•Season 1Ep. 33
In this episode of the Post-Acute POV, Navin Gupta, SVP of the Home and Hospice Division at MatrixCare, sits down with Todd Friedman, Chief Information Security Officer at ResMed, Brian Tolkkinen, Director of Information Security at MatrixCare, and Stephen Squires, Director of Information Security at Brightree, to discuss the non-negotiables related to information security every provider should have when engaging with digital healthcare. Discover best practices for creating and maintaining an ef...
Jan 19, 2021•32 min•Season 1Ep. 32
In this episode of The Post-Acute POV, Lavin Gravis, VP of Service Delivery at HEALTHCARE first , sits down with Joanna Rayford, Director of Home Health Care, at Providence Medical Center to understand the benefits of CAHPS reporting. With the ability to drill down by clinicians or patients, Joanna discusses how HEALTHCARE first services allows her organization to identify areas for improvement. Listen in as Joanna describes how her organization leverages Hospice CAHPS reporting to get better in...
Jan 05, 2021•10 min•Season 1Ep. 31
In this episode of the Post-Acute POV, Kevin Whitehurst, SVP of Skilled Nursing Solutions at MatrixCare sits down with Amy Ostrem, VP of SNF Solution Strategy, to chat about infection tracking. Listen in as they discuss the impact of technology and how organizations can leverage certain solutions to dive deeper into root cause analysis, contact tracing, trends, and more. With over two decades of experience in healthcare technology, Amy has seen firsthand how smart innovation can improve efficien...
Dec 04, 2020•19 min•Season 1Ep. 30
In this episode, Kevin Whitehurst, SVP of the Skilled Nursing Solutions at MatrixCare, sits down with Dr. Dheeraj Mahajan (Dr.Raj), MD, to discuss the 4 pillars of a successful COVID-19 response for skilled nursing providers. With important themes ranging from infection control and testing, we uncover best practices and ways providers can stay ahead of the pandemic. Dr. Raj is the President and CEO of the Chicago Internal Medicine Practice and Research (CIMPAR) . With his experience running his ...
Nov 05, 2020•34 min•Season 1Ep. 28
In this episode of the MatrixCare podcast, Navin Gupta, SVP of the Home and Hospice Division at MatrixCare, sits down with Edo Banach, President and CEO of the National Hospice and Palliative Care Organization (NHPCO), to chat about the impacts of the pandemic on hospice and palliative care and where he believes the industry is headed. During a time when so much is unknown for care providers, we discuss the need to provide pre-acute care, balancing telehealth and in-person visits, and how we can...
Oct 28, 2020•28 min•Season 1Ep. 27
In this episode of the MatrixCare Podcast, Kelly Keefe, RN, and VP of Community Solutions Strategy at MatrixCare, sits down with Lisa Taylor, CEO at iN2L to chat about resident engagement in post-acute care during the COVID-19 pandemic. We discuss how iN2L is providing engagement technology to enrich the lives of seniors and working diligently to bridge the communication gap between residents and their loved ones. Listen in as we uncover best practices to help residents engage with technology, a...
Oct 22, 2020•32 min•Season 1Ep. 26
In this episode of the MatrixCare Podcast, Kevin Whitehurst, SVP of the Skilled Nursing Solutions at MatrixCare, sits down with Cassie Diner, Senior Product Manager at MatrixCare to chat about the lessons skilled nursing facility (SNF) providers have learned from the front lines of COVID-19. With such a challenging situation to navigate, we discuss what some of these healthcare heroes have done to improve their screening and infection control practices. Listen in as we uncover how organizations ...
Oct 16, 2020•26 min•Season 1Ep. 25
In this episode of the MatrixCare Podcast, Navin Gupta, SVP of the Home and Hospice Division at MatrixCare, sits down with Bill Dombi, President of the National Association for Home Care & Hospice (NAHC) to discuss the future of health care and more specifically, home care. With reimbursement changes, Navin and Bill explore how Medicare payments will be impacted going forward and what leaders should pay attention to. Listen in as they talk about how providers leverage solutions like teleheal...
Oct 13, 2020•31 min•Season 1Ep. 24
In this episode of the MatrixCare Podcast , Navin Gupta, SVP of the Home and Hospice Division at MatrixCare , sits down with Todd Friedman, Chief Information Security Officer at ResMed , Brian Tolkkinen, Director of Information Security at MatrixCare, and Stephen Squires, Director of Information Security at Brightree , to discuss the non-negotiables every provider should have when engaging with digital healthcare. Discover basic best practices to keep your data and information secure and tips on...
Oct 08, 2020•29 min•Season 1Ep. 23
In this episode of the MatrixCare Podcast, Kevin Whitehurst, SVP of the Skilled Nursing Solutions at MatrixCare, sits down with Frank Nash, Product Manager of CareCommunity to chat about trending topics within the industry, including telehealth visits, CMS changes due to COVID-19 (coronavirus), and the workflow impact to the nurses on the frontlines. Frank Nash has a range of experience within the healthcare technology market and has helped deliver SaaS-based (software-as-a-service) solutions to...
Sep 29, 2020•22 min•Season 1Ep. 22
In this episode of the MatrixCare Podcast, Navin Gupta sits down with Bobby Lolley , executive director of the Home Care Association of Florida (HCAF) . Listen in as they chat about trending themes within the industry; such as, electronic visit verification (EVV), COVID-19 (coronavirus), and staying focused on patient care. About HCAF HCAF is a trade association representing the home care industry. However, they do a number of things beyond representation, from advocacy to education, and more. T...
Aug 24, 2020•28 min•Season 1Ep. 21
Cathy Conway, CEO of Hospice of Santa Cruz County, joins Navin Gupta, SVP of MatrixCare’s Home and Hospice Division, to discuss how her team uses data from CAHPS surveys to realign internal strategy, improve patient care—and win the HEALTHCARE first Hospice Honors.
Aug 04, 2020•Season 1Ep. 20
Listen to a conversation between Scott Stuewe of DirectTrust and Navin Gupta as they discuss the balance between security, interoperability, and the challenges of establishing trust between providers who share information electronically. In this podcast, Stuewe explains how DirectTrust is developing standards and rules for exchanging patient data. He offers a glimpse of a future state where secure communications, verified down to the individual, and virtual meetings between providers will automa...
Jul 31, 2020•30 min•Season 1Ep. 19
Listen to our podcast featuring Paul Hess, research director at KLAS, to learn how KLAS research and rankings can inform your decisions related to healthcare IT and provide insight into post-acute care trends. Hear his perspective on the leading indicator of a vendor’s long-term success, and learn more about other KLAS data available.
Jul 13, 2020•34 min•Season 1Ep. 18
Jared Stong, CEO of BetterRx, joins Navin Gupta, VP of Home Care Solutions for MatrixCare to discuss eprescribe technology and its impact on hospice care.
Jun 24, 2020•33 min•Season 1Ep. 17
A conversation between Navin Gupta, Vice President, Home Care Solutions for MatrixCare and his special guest Paul Pisano, Chief Executive Officer at Interim Healthcare of Hartford, discuss the front line experience with COVID-19.
Jun 02, 2020•30 min•Season 1Ep. 16
A conversation between Navin Gupta, Vice President, Home Care Solutions for MatrixCare and his special guest Jeremy Crow, Director, Revenue Cycle Services, HEALTHCAREfirst, about RCM support through COVID-19, PDTM, and beyond.
May 13, 2020•20 min•Season 1Ep. 15
Navin Gupta, VP of Home Care Solutions for MatrixCare and his guest, Sudeep Pisipaty, Director of Strategy at Health Recovery Solutions discuss telehealth in a land of COVID-19.
Apr 28, 2020•25 min•Season 1Ep. 14
Navin Gupta, VP of Home Care Solutions for MatrixCare and his guest, Darcie Peacock, CEO at Solace Home Healthcare in Denver, Colorado, discuss care and culture with COVID-19.
Apr 22, 2020•35 min•Season 1Ep. 13
In this episode of MatrixCare’s podcast, Navin Gupta – VP of Home Care Solutions for MatrixCare has a conversation with Paul Wilder, Executive Director at Commonwealth Alliance and Nick Knowlton, Vice President of Strategic Initiatives for ResMed SaaS about interoperability.
Mar 04, 2020•39 min•Season 1Ep. 12
In this episode of MatrixCare’s podcast, Navin Gupta – VP of Home Care Solutions for MatrixCare has a conversation with Stephen Tweed - CEO of Leading Home Care and author of Conquering the Crisis: Proven Solutions for Caregiver Recruiting and Retention about trends in Private Duty Home Care for 2020.
Feb 18, 2020•42 min•Season 1Ep. 11
In this episode of MatrixCare’s podcast, we introduce Navin Gupta – VP of Home Care Solutions for MatrixCare and Tarrah Lowry – Chief Executive Officer, Sangre de Cristo Hospice and Palliative Care . The discussion focuses on human motivation and hospice care.
Oct 22, 2019•26 min•Season 1Ep. 10
A conversation between Navin Gupta, Vice President, Home Care Solutions for MatrixCare and his special guest Jay Rittenberg, President of CaringHome Care about the benefits and pitfalls of Electronic Visit Verification.
Sep 04, 2019•27 min•Season 1Ep. 9
