Eric interviews Elaine Begley, an ambassador for the Sacramento Aquarium Society. The conversation explores the benefits of joining aquarium clubs, highlighting the opportunity for fish enthusiasts to connect and share their passion, especially for those whose families and friends may not share the same level of interest. Elaine discusses the inclusive nature of the Sacramento Aquarium Society, emphasizing that beginners are welcome and that the club aims to involve younger generations in the ho...
Apr 30, 2025•35 min
Eric shares strategies for improving client interactions. The core focus is on viewing client communication through a "prospect's lens," emphasizing the importance of tone, questions, and professionalism to build trust and clarity. The conversation uses the analogy of an ophthalmologist fitting different lenses to illustrate how contractors can change how clients perceive them. Several members of Eric's coaching group share personal and professional successes, highlighting the value of the group...
Apr 28, 2025•57 min
Eric talks with Andy and Jaden, from Festae Factory. The conversation centers on Jaden's entrepreneurial venture selling a unique, homemade fish filter he designed and manufactured, spurred by his father's inspiration and a desire to earn money after a successful prior year at a similar event. They also discuss their family business, specializing in breeding cichlids, and touch upon their involvement in the Fishroom Punks Trading Cards project and their travels within the fish hobby community. T...
Apr 25, 2025•28 min
Eric shares an "accountability call" from his Weekly Compass group, focusing on the concept of an "availability audit". He emphasizes that this is about evaluating what you make yourself available for, as saying you are "too busy" might actually mean you are "too available" for less important things. learn how many time management problems faced by business owners, such as dealing with office work, lead management, and answering phones, can be solved by conducting an availability audit. Eric als...
Apr 23, 2025•1 hr 13 min
Eric talks with Joe from California Cichlids about his recent move to an inherited ranch with ponds and his ongoing project to relocate his fish from a remote warehouse back home after two years of daily commutes. The conversation touches upon his past experiences in the fishkeeping hobby, including early sales methods and challenges faced in the industry. They also explore his current agricultural endeavors on the property, including greenhouses and various livestock. The discussion shifts to s...
Apr 21, 2025•32 min
Today's podcast is focused on improving sales techniques for contractors. Eric emphasizes the importance of identifying and exploring a potential client's emotional drivers, or "dopamine hits," rather than immediately focusing on the financial aspects of a project. By encouraging clients to elaborate on their aspirations and the feelings associated with their desired outcomes, contractors can build stronger connections and ultimately increase their chances of securing a sale, as "dollars will fo...
Apr 18, 2025•41 min
This interview with Ron Soucy covers his longtime involvement in the fishkeeping hobby, especially with African Cichlids. He shares memories of being among the first to breed certain Tanganyikan fish and the excitement around new species arriving. Eric and Ron discuss how the hobby has changed, with fewer new fish and the decline of local fish stores. Ron recounts interesting breeding experiences, like Synodontis catfish acting as foster parents. He also shares his experiences as a fish wholesal...
Apr 16, 2025•47 min
Eric explains the concept of "response-ability" in this insightful episode of The Pond Digger Podcast. Tripplet reveals how shifting your focus from mere duty to your actual ability to respond can revolutionize your client interactions and business outcomes. Discover practical strategies, including mastering the art of qualifying questions and leveraging the strategic power of silence during negotiations. Hear real-world examples from the community and learn how developing specific skills throug...
Apr 14, 2025•1 hr
Dive into the vibrant world of aquarium keeping with Angel, the passionate president of the San Diego Tropical Fish Society, as she shares the rich history of their decades-long club and the exciting events they host. Discover the unique challenges of leading an established society while embracing modern approaches like social media to engage a new generation of fish enthusiasts. This engaging conversation explores the deep connections within the fish keeping community, highlighting the crossove...
Apr 11, 2025•46 min
Eric Triplet, and his colleague MJ are experimenting with new audio equipment, specifically the RODEcaster Pro 2. Their conversation highlights the ease of setup and the potential for improved recording quality, especially in challenging environments like trade shows. Eric recounts past frustrations with unreliable equipment and expresses excitement about the portability and clarity of the new setup. They also briefly discuss the podcast's positive impact on their business and their plans for fu...
Apr 09, 2025•13 min
Today's episode features a discussion about the concept of an "ascension ladder" in business, which involves offering a range of services or products at different price points to cultivate long-term customer relationships and increase revenue over time. Eric illustrates this idea with a personal anecdote about a long-term pond maintenance client who gradually increased their spending. Contrasting this positive example is a frustrating experience at a bike shop, where the staff's aggressive upsel...
Apr 07, 2025•52 min
Today Eric shares an audio recording of his "Weekly Compass" called "The Compromise." It captures a coaching call focused on the detrimental effects of compromising on personal and professional goals. Triplett encourages listeners to identify areas where they are unnecessarily making concessions, drawing parallels to business, health, and relationships. Participants share their struggles with work-life balance, anxiety, and overcoming limiting beliefs, seeking guidance and accountability from th...
Apr 04, 2025•53 min
Eric and Benjamin discuss the history of MDM, specifically how Benjamin's father pioneered the use of 1725 RPM motors in non-submersible pumps for koi ponds. Benjamin clarifies that his father didn't invent the motor itself but was the first to apply it to this specific application, significantly impacting the water garden industry. The conversation touches on the evolution of the market, the shift towards external pumps, and the efficiency benefits of MDM's Sequence pumps compared to submersibl...
Apr 02, 2025•44 min
Eric chats with Paul Cole, the CEO of EasyPro, a long-established company in the water gardening and lake/pond industries that recently became 100% employee-owned. They discuss the positive impacts of this transition on employee morale, teamwork, and innovation, as well as Cole's background and his decision to lead the company. The discussion also touches on EasyPro's extensive product offerings, their renewed focus on marketing and new product development, particularly in the pond sector, and t...
Mar 31, 2025•47 min
Eric shares his business coaching session within the "Contractor Circle," focusing on themes of client communication, sales strategies, and personal growth. The participants discuss overcoming technical difficulties at the start, share personal wins related to applying coaching principles, and plan for a future intensive session on vital business questions. A significant portion of today's show explores the idiom "leaving it on the table," interpreted in a business context as not fully capitaliz...
Mar 28, 2025•1 hr 1 min
Today's podcast discussion centers on the importance of situational awareness and forecasting potential problems. Eric and his friends share personal anecdotes illustrating how a lack of awareness can lead to negative consequences, ranging from inconvenient mishaps like getting stuck to more serious safety concerns. They explore the differences in personality and how those influence preparedness and risk assessment. The conversation also touches on the value of learning from past experiences and...
Mar 26, 2025•1 hr 3 min
Eric and his friends discuss their recent attempt at a challenging multi-sport endurance event called "4x4 by 48 - 2025." They recount their initial plan for a scenic trip focused on giant trees that was thwarted by unexpected weather conditions, forcing a last-minute audible to a desert-based route spanning four states. The conversation highlights the logistical hurdles, physical demands, emotional fluctuations, and humorous moments encountered during their journey, emphasizing their teamwork a...
Mar 24, 2025•1 hr 44 min
Eric shares his weekly coaching call for contractors, focusing on improving their communication and sales skills. He introduces the concept of using senses and gaining perspective, drawing parallels with a spy's techniques for gathering information. Discussions cover practical applications like active listening, asking insightful questions, and adapting to different personality types during client interactions. Participants also share their recent business wins and challenges, receiving feedback...
Mar 21, 2025•1 hr 5 min
Today's episode is a candid conversation at the Water Garden Expo between Eric Triplett and Jim Nicholson from BTL Liners. Eric explores his misconceptions about BTL, initially associating them only with large-scale liner projects. Jim clarifies that while BTL is known for its large custom fabrications using reinforced polyethylene, they also cater to smaller applications and offer other liner types like EPDM. The discussion covers BTL's history, product variety including drop-in liners, install...
Mar 17, 2025•43 min
Unlock the contractor mindset with Eric Tripplet as he delves into the multifaceted nature of riskfor entrepreneurs, urging you to consider not just potential losses, but the risk of inaction and future regret. Drawing from personal experiences, including business ventures and even a near mountain biking accident, Eric shares a powerful perspective shift on navigating challenges and growth. Discover why focusing on your team's aspirations is just as crucial as managing financial risks, and under...
Mar 14, 2025•42 min
Get ready for an incredible journey with Eric Triplett and his guest, John Magyar on today's edition of The Pond Digger Podcast! In this captivating episode, John shares his unbelievable experiences working with whale sharks at major public aquariums before diving into the world of ponds. Discover his unique "fish first" approach to pond building, emphasizing the crucial needs of aquatic life in water feature design. Gain valuable insights into the debates around filtration and the role of rock ...
Mar 12, 2025•48 min
This live podcast recording from the Water Garden Expo 2025 features a conversation between the Eric and Brian Fitzsimmons of Pondscapes by Fitz, focusing on the topic of scaling a business. Fitzsimmons, who recently opened his ninth location, shares his experiences and insights on when and how to grow a contracting or retail business within the pond industry. The discussion touches upon his early ambitions, a pivotal career shift, and the mindset required for rapid expansion, including his pers...
Mar 10, 2025•1 hr 2 min
Eric delves into the vital relationship between taking risks and reaping meaningful rewards in both business and life. The discussion highlights the critical need to not only embrace risk as entrepreneurs but also to consciously identify and plan for the rewards that drive us. Through personal stories and shared experiences within the contracting group, the episode underscores the power of recognizing weaknesses, celebrating victories, and the positive psychological impact of having future rewar...
Mar 07, 2025•46 min
Today we feature Eric's interview with Jeffrey Duncan, a koi hobbyist, about his grand champion koi. The discussion centers around his journey, from purchasing the fish as a tosai (young koi) to raising it to grand champion status. They talk about the koi's bloodline, Jeffrey's pond setup, and husbandry techniques. He emphasizes the importance of patience, water quality, and selecting koi with growth potential. The interview also covers their experiences showing koi and competing against other d...
Mar 05, 2025•1 hr 14 min
Eric discusses the importance of continuous improvement and avoiding complacency in business. He emphasizes "earning it daily" and shares personal stories about disrupting his industry and recent experiences moving large koi fish. Eric stresses the need to adapt to competition and innovation, using Blockbuster's failure as a cautionary tale. The conversation explores setting goals, overcoming burnout, and the value of physical fitness in maintaining a competitive edge. Participants share their o...
Mar 03, 2025•55 min
This edition of The Pond Digger Podcast features Eric Triplet in a fireside chat with Tyson Matayas and Ron Yelenich, discussing strategies for tackling tasks and maximizing productivity. The conversation explores various aspects of task management, from planning and preparation to the mindset required for efficient execution. They emphasize the importance of writing things down, setting miniature goals, and learning from journeymen and apprentices. The podcast also touches on the value of conti...
Feb 28, 2025•1 hr 17 min
Eric details his experience rescuing a red-eared slider turtle from a small aquarium where it lived in isolation for years. He purchased the turtle and named her Freedom. Initially placing her in a large pond, he realized she lacked the muscle and experience to thrive, so he began rehabilitating her. He used smaller water tubs to help her regain strength and mobility before introducing her to a larger community. Eric then describes constructing an elaborate pond and duck enclosure for Freedom an...
Feb 26, 2025•45 min
Today's episode explores the power of storytelling in sales and communication, particularly within the contracting industry. Eric shares personal anecdotes, including a recent experience preparing for a speaking engagement, to illustrate the importance of crafting compelling narratives. The show emphasizes the need for authenticity and tailoring stories to resonate with the audience and their individual personalities. It cautions against self-centered or overly dramatic narratives, advocating in...
Feb 24, 2025•1 hr 20 min
Eric Tripplet discusses going from good to great, using the Tom Brady versus Mahomes debate as a framework. The episode emphasizes that hard work beats talent when talent doesn't put in the hard work. It explores the importance of training, repetition, and being coachable, even for naturally gifted individuals. The conversation touches on leadership, the value of a strong team, and continuous self-improvement. KeyTakeaways: Prioritize hard work and consistent effort over natural talent. Embrace ...
Feb 21, 2025•43 min
Eric's special guest is Weston Zimmerman from SynkedUP. Weston shares his journey in the landscaping and water feature industry. He discusses his early experiences, including working for Tussy Landscaping and learning about overhead recovery. The discussion explores the importance of understanding business finances and pricing strategies for contractors. Weston also details the development of his software company, SynkedUp, designed to help contractors with budgeting, estimating, and job costing...
Feb 19, 2025•1 hr 13 min
