As a business owner, you have a lot on your plate. It can seem like everyday demands so much but you have so little time. How do you go from, "I have a million things to do!" to, "I got them all done."? Well, tune into this episode, as CF talks on how to accomplish those things in order to create success in your company!
Apr 26, 2023•22 min
What's the best way to de-escalate an upset customer? Do you make things better or worse with your reaction? In this episode, CF gives you three elements you need in order to turn an angry customer situation into a positive experience.
Apr 20, 2023•25 min
Have you ever run a process or a method in your business that you saw someone else do... but you didn't get the same results? Today, CF goes over why this happens and the elements needed to obtain consistent results when running options and value stacking! This episode is packed! You don't want to miss it!
Apr 13, 2023•28 min
Are you doing the one thing that will hold your company back? No matter what your business is, it's all about people serving people! How do you keep that quality of service as your company grows? And MOST IMPORTANTLY, What is the KEY 🔑 to scaling your company? Check out this episode of The Fresh Approach to find out the answers and more!
Mar 09, 2023•19 min
Communication is the power behind providing great service! So, what are you communicating to your customers and employees? Do you communicate too much or too little? Check out this episode as CF goes over communication and how it is used to set expectations, update, educate, inform and so much more!
Feb 20, 2023•19 min
In this episode, Chris unpacks ways to be consistent, why it's so important, and how it will be the reason you and your company will be successful!
Feb 10, 2023•16 min
With all the marketing available these days, where should you invest your money to get the most return? How do you get people to notice your company and brand? Chris answers this and more in this episode of The Fresh Approach!
Jan 20, 2023•16 min
Why the strategy you choose effects how you do everything else! If you don't have a clear strategy, you're guessing at everything else!
Jan 05, 2023•17 min
Are you tired of hiring over and over again? It's always a challenge to find the right person. In this episode, CF talks with Ryan Englin of thecorematters.com , covering 5 things you need to know in order to recruit and retain quality individuals for your company!
Sep 28, 2022•53 min
What you do every day as a service plumber is so important! You have the abilities to take care of your customers problems! In this episode, CF covers specific elements that you and your company can incorporate that will enable your customers to see your value and that it's worth their time to do business with you!
Aug 19, 2022•20 min
Change is hard...It's hard to go through and it's difficult to implement. In this episode, CF gives you 3 things you need to do to effectively create change within your business. You won't want to miss it!
Aug 12, 2022•19 min
Want to know how to generate more revenue the right way, right now? Join CF in this episode as he gives you a couple of tips that will bring your revenue up today all while giving your customer the best experience possible!
Jul 29, 2022•24 min
At some point, we've all wondered how to keep the phone ringing consistently. But how is that possible? Join Chris in this episode to learn some strategies that stand the test of time and produce more calls for your company!
Jul 22, 2022•18 min
Why is it important to consider specific elements when going into the home? What is the most important thing to consider? Join CF as he discusses the answers to these questions that will help you connect with your customer immediately!
Jul 14, 2022•21 min
How do you keep doing what you do every single day, day in and day out? Things aren't always easy or comfortable. Join CF as he goes over two main points that will help and encourage you to keep going in your business!
Jul 06, 2022•20 min
The Result or the Journey? Have you ever taken time to reflect on your own journey and your attitude while going through the good and the bad in business? In this episode, Chris discusses how reflecting on these things might catapult you and your business forward in the coming months.
Apr 21, 2022•16 min
CF dives into the difficult dilemma of scheduling for dollars vs. scheduling for service and how scheduling for dollars may actually be the thing KEEPING you from dollars! #AlwaysBeServing #ServiceOverSales To find out more about The Plumbing Sales Coach email us at info@theplumbingsalescoach.com or check out our website here ! Also, Don't forget to get into our free training if you haven't already, go ahead and request our free Ebook, and Download our APP!...
Oct 11, 2021•26 min•Season 6Ep. 14
Today we are talking about the concepts and philosophies associated with PriceBook, Also, the formula needed to be successful! Don't Miss Out! #AlwaysBeServing #ServiceOverSales To find out more about The Plumbing Sales Coach email us at info@theplumbingsalescoach.com or check out our website here ! Also, Don't forget to get into our free training if you haven't already, go ahead and request our free Ebook, and Download our APP!...
Sep 03, 2021•20 min•Season 6Ep. 13
In this episode, we unpack the POWER of expectations, not only in sales, but also in our personal lives. We also uncover the mystery formula on being successful in the SERVICE Plumbing Industry, and quite honestly, any industry! #AlwaysBeServing #ServiceOverSales To find out more about The Plumbing Sales Coach email us at info@theplumbingsalescoach.com or check out our website here ! Also, Don't forget to get into our free training if you haven't already, go ahead and request our free Ebook, and...
Aug 13, 2021•19 min•Season 6Ep. 12
Sales can be considered a bad thing, but it doesn't have to be when done right! SERVICEoverSALES is more than just a statement we believe in, it's a way of life. Listen up to how you can increase your ticket average and conversion rate by simply listening more! #AlwaysBeServing #ServiceOverSales To find out more about The Plumbing Sales Coach email us at info@theplumbingsalescoach.com or check out our website here ! Also, Don't forget to get into our free training if you haven't already, go ahea...
Jul 28, 2021•30 min•Season 6Ep. 11
In this episode, CF uncovers the KEY to being successful, whether you're a Plumber, Owner, or CSR! You DON'T want to miss this one! #AlwaysBeServing #ServiceOverSales To find out more about The Plumbing Sales Coach email us at info@theplumbingsalescoach.com or check out our website here ! Also, Don't forget to get into our free training if you haven't already, go ahead and request our free Ebook, and Download our APP!...
Jul 21, 2021•29 min•Season 6Ep. 10
In today's episode, CF dives into how to create a service plumbing PriceBook as well as how the EXPERTS look at pricing, margins, and all things PROFIT!! Be sure to listen carefully, you don't want to miss any of the FRESH GOLD NUGGETS from this podcast! #AlwaysBeServing #ServiceOverSales To find out more about The Plumbing Sales Coach email us at info@theplumbingsalescoach.com or check out our website here !...
Jul 16, 2021•24 min•Season 6Ep. 9
CF tackles 3 things that are essential for a business or individual to have figured out, or success becomes out of reach. Don't miss this episode, and don't miss our LIVE Show tonight on Facebook and YouTube at 8 pm eastern on Tuesdays and Thursdays. #AlwaysBeServing #ServiceOverSales To find out more about The Plumbing Sales Coach email us at info@theplumbingsalescoach.com or check out our website here !
Jul 13, 2021•29 min•Season 6Ep. 8
In today's episode we uncover 3 applicable things you can apply to your plumbing business right now to get the same results as Trader Joe's! #AlwaysBeServing #ServiceOverSales To find out more about The Plumbing Sales Coach email us at info@theplumbingsalescoach.com or check out our website here !
Jul 01, 2021•23 min•Season 6Ep. 7
How to ensure success in the business world, as an owner or an employee. The plumbing industry is unique, so find out to how apply this to your everyday life. #AlwaysBeServing #ServiceOverSales To find out more about The Plumbing Sales Coach email us at info@theplumbingsalescoach.com or check out our website here!
Jun 18, 2021•20 min•Season 6Ep. 6
In This Episode, CF dives into the 3 Defining Things Kobe Bryant had, and how they separated him from the rest of the competition. #AlwaysBeServing #ServiceOverSales To find out more about The Plumbing Sales Coach email us at info@theplumbingsalescoach.com or check out our website here !
Apr 15, 2021•21 min•Season 6Ep. 5
In This Episode, We uncover the 3 keys to making a major impact in your business and in your personal life. Listen, as CF dives deep into the issues surrounding companies and people who can't seem to get to where they want! #AlwaysBeServing #ServiceOverSales To find out more about The Plumbing Sales Coach email us at info@theplumbingsalescoach.com or check out our website here !
Apr 09, 2021•22 min•Season 6Ep. 4
In This Episode, We Uncover The 3 Value Strategies That Has Created Billion Dollar Businesses. What Can We Learn From Them, And How Can We Apply It. This Is The Episode That Could UNLOCK You Into PROFITS! #AlwaysBeServing #ServiceOverSales To find out more about The Plumbing Sales Coach email us at info@theplumbingsalescoach.com or check out our website here !
Mar 25, 2021•24 min•Season 6Ep. 3
In This Episode, We Uncover 3 Major Things No One Is Talking About. Not Only Are WE Talking About It, But I Am Going To Explain How These Three Things ARE Keeping You From The Success You Want! Make Sure To Listen All The Way Through On This One, There Is A Lot Of Content To Unpack In A Short Amount Of Time! #AlwaysBeServing #ServiceOverSales To find out more about The Plumbing Sales Coach email us at info@theplumbingsalescoach.com or check out our website here !...
Mar 04, 2021•18 min•Season 6Ep. 2
Heather Ripley from Ripley PR joins us as she announces the upcoming release of her new book "Next Level NOW". In this episode she explains some key fundamentals that she writes about in the book. She represents clients like Service Titan, Bradford White, and other industry leaders. She has worked with some of the BIGGEST names in plumbing and you won't want to miss what she has to say! Buckle up and get ready to learn the things no one else is talking about! Go to www.PRSecretsForHomeService.co...
Feb 25, 2021•37 min•Season 6Ep. 1