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The Payments Podcast

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The Payments Podcast from Bottomline
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Episodes

How fraud and financial crime will look in 2025

During Aite Group’s Financial Crime Forum, four leading fraud experts examined AML and fraud in financial crime in 2025. With the changing payment landscape and sophistication of fraudsters, what can we expect, and how should we prepare? The Payments Podcast speaks to Omri Kletter, one of the fraud experts on this panel, to gather his thoughts on the topic

Sep 23, 202029 min

Payment Modernization: “Are we nearly there yet?”

This episode on the Payments Podcast will focus on payment transformation and the industry’s progress towards building a digital payments ecosystem. Marcus Hughes reviews a wide range of topics, such as: [1.13] COVID’s impact on the world of payments [8.26] ISO 20022 including timetables and main advantages [18.17] Real-time & Cross-border payments [29.20] Emerging payment initiatives [32.02] Open Banking & PSD2 [39.17] APIs [44.16] Future of Open Banking [46.56] Request to Pay [1.00.37]...

Sep 02, 20201 hr 10 min

COVID-19 Fraud tactics targeting business payments

240 million COVID-related daily spam messages are blocked by Google. But, what about the ones that get through? Fraudsters are sophisticatedly using the current landscape to target business payments. This episode on the payments podcast is extracted from a recent webinar detailing which fraud attempt has been the most prevalent with COVID-19 and how to protect your payments environment.

Aug 26, 202024 min

How the cheque has evolved, and why this is great news for the fraudster

The cheque has evolved over the last ten years, as expected. This episode on the payments podcast is reviewing how cheques have changed to keep up to date with the digital consumer that expects payments fast. But, what does this mean for the security of cheques which was once almost impenetrable. Spoiler alert, it’s good news for the fraudsters

Aug 20, 202012 min

The Payment Fraud Trends Dominating 2020 Featuring Cifas

This episode on the Payments Podcast features Amber Burridge from Cifas and James Richardson reviewing the latest payment fraud trends using industry payment data. Both Amber and James highlight key best practise techniques your business can use to help make sure you don't become the next victim of payment fraud.

Aug 05, 202048 min

The trend in Payment fraud can’t be ignored – 2020 Business Payments Barometer results

It’s the fifth year we’ve seen payment fraud & sanctions as one of the top three divers of change over the next 12 months, positively showing payment fraud prevention is on the mind of businesses everywhere, but is this making an impact? The average loss for fraud for a medium sized business is £164,000 – how is this sustainable? The Payments Podcast reviews the latest fraud trends as detailed by the 2020 Business Payments Barometer and what organisations can do to help protect themselves.

Jul 10, 202032 min

The future of payments in a post COVID world - Results from the 2020 Business Payments Barometer

It's back, for its fifth year - the Business Payments Barometer, and at a time where companies are questioning if they're making the right choices. This episode on the payment podcast will review the future of payments section of the report, diving deep into where financial decision-makers are set to make investments over the next 12-months, and how we're expected to see digitisation accelerate as organisations of all sizes look to navigate challenges posed by the COVID-19 pandemic. What drivers...

Jun 25, 202014 min

How the new future payments model is changing the payment landscape

We’re living in a highly digital, forward thinking age. With so many changes to the payment landscape over the last five years, this episode on the Payments Podcast is taking a specific look at the customer and market demands in regard to the new future payments business model. Questioning, how will the market meet these demands and how should we expect technology to respond?

Jun 19, 202028 min

High Performance Survival - Nigel Savory speaks to PlanetK2

This episode on the Payments Podcast shares a special episode by PlanetK2, discussing how performance is changing within business leaders during this abnormal time. Dr. Chris Shambrook - Performance Director at PlanetK2, talks to Nigel Savory - Managing Director of the International Sector of Bottomline Technologies, about learning in the thick of it. Leaders are currently leading in unprecedented times and in this episode, Chris and Nigel discuss how leaders are reacting and responding to the c...

May 27, 202040 min

Managing AP Amidst COVID - 19

This is a special episode on the Payments Podcast featuring a discussion on how the COVID pandemic is impacting accounts payable processes both from a US perspective and a global one. How hard has it been for organisations to begin this process whilst working from home, and what impact is it having on the accounts receivable process?

May 15, 202036 min

How is COVID-19 impacting how small businesses pay and get paid?

It’s the first time our generation has faced such a significant challenge such as COVID-19, but we’ve learnt to adapt in our struggles, and that’s exactly what we’re seeing with many small businesses. This episode on the Payments Podcast examines the challenges small businesses are facing over this difficult period and how they can adapt for survival now and into the future.

Apr 30, 202013 min

International Payments – How painful can they be? Featuring Currency Cloud

International payments. Have you ever had to make one? Always unsure if you’re getting the best currency rate, with time zones creating supply-chain difficulties, and how do you ensure the payment is always settled on time? This episode on the Payments Podcast features a special guest from Currency Cloud discussing how international payments can be a lot easier than you think, if you do it the right way.

Apr 24, 202033 min

Treasury Fraud & Controls survey 2020: Why is the fight against fraud ongoing?

In 2020 the threat of fraud is continuing to rise despite increased spending, why? In this episode on the Payments Podcast we’re reviewing the results from this years 2020 Treasury Fraud & Controls survey to understand why fraud is still having a huge impact on us globally, and whether organisations are focusing on the right areas of defence. Download the full 2020 Treasury Fraud & Controls survey results research report: https://www.bottomline.com/uk/resources/resource-center/research-r...

Apr 01, 202025 min

How to reduce the occurrence and impact of invoices being paid late

The impact on late payments could be enough to end a small business, so how can we make sure customers are paying on time? This episode on the Payments Podcast is reviewing the real impact of late invoices, and how organisations can make it more worth while for their customers to pay on time. This episode also looks at the impact of technology on invoices, is there really a way of organisations getting paid on time, every time?

Mar 23, 202047 min

The Duty of Care against Cybercrime

All companies have a duty of care to their customers. But, what does this mean in the world of financial cybercrime? This episode on the Payments Podcast reviews the responsibility organisations have when customers trust them with their payments, money and data. So far, we’ve learnt a lot about the evolving threats through real-life cyber-attacks, which are reviewed in this episode to explain how now is the time to remain vigilant in the fight against fraud.

Mar 04, 202019 min

Partnerships: Why someone else's business can make yours better

It doesn’t always make sense to pay a fortune to give your customers access to something your business doesn’t specialise in, so why not partner with a business that does specialise in it? This episode on the Payments Podcast is examining how partnerships with other organisations not only can help your organisation grow but innovates your business, and creates a customer experience worthy of retention.

Feb 19, 202014 min

Know who you pay – Confirmation of Payee and beyond!

When you’re adding a new contact to pay, how many times do you check you’ve entered the right sort code and account number, more than once right? What if you’ve been given the wrong numbers - how would you know? Jack Gianella and Julien Laurent are discussing the new initiative ‘Confirmation of Payee’ and how this will confirm you’re paying the right person. They’ll also discuss how this is only the start, with new technology in place there are more ways than ever to protect your payments from f...

Feb 05, 202013 min

The digital expectations of getting paid

How do you get paid? Think about how your expectations have changed when it comes to payments. Most people will fumble about for change when a merchant doesn’t take card. The payments podcast reviews how digital expectations have evolved when it comes to getting paid. No more waiting around for a cheque to clear, this episode looks at innovative payment methods that help a business with customer retention and make a seamless user experience.

Jan 22, 202013 min

The changing Payment Landscape in Asia Pacific

Asia Pacific non-cash payment transactions are growing faster than anywhere else in the world, with this growth comes innovation. This episode on the Payments Podcast featuring Marcus Hughes, looks at how Open Banking is developing in the countries located in Asia Pacific, and how the UKs adoption has influenced this. This episode also looks at the difference in real-time payments between Australia, Hong Kong and the UK as well as how China have managed to distance themselves from the SWIFT netw...

Jan 09, 202046 min

The securities settlement process – Keeping up to date with expectation, technology, and regulations

With so much change in the securities landscape it can be hard for asset and wealth management organisations to keep up, especially when you take into consideration customer expectations, new technology and the regulations they need to adhere to in this space. This episode on the Payments Podcast features guest host Simon Pilgrim discussing the securities settlement process with Frederic Viard, from the Bottomline Technologies

Dec 11, 201922 min

The race to be safe: Protecting your organisation from fraud

In a world of sophisticated hackers, it’s harder than ever to protect yourself and your business from the vulnerabilities that will give them access to your payments. This episode on the Payment Podcast discusses the more modern, adventurous techniques that are being used by fraudsters, and how organisations need to be more aware of how they’re giving access to their systems and personal devices away. This episode features Julien Laurent, Market development manager for fraud solutions at Bottoml...

Nov 20, 201911 min

An easier path to digital treasury transformation: Highlights from EuroFinance 2019

EuroFinance is the largest treasury focused event, with 1000's of delegates in attendance every year. This podcast episode will bring you the highlights and the most talked about topics from the event. Topics that will need to remain in the front of mind for every treasurer over the next year. This episode features Marcus Hughes, Head of strategic Development at Bottomline and a speaker at this year's EuroFinance event discussing his key takeaways from the event and giving an overview of his spe...

Oct 30, 201941 min

Sibos 2019: ISO 20022, SWIFT gpi, APIs and Real-time Payments

Sibos is one of the biggest events of the year for the transaction banking industry. This episode on the Payments Podcast features Marcus Hughes discussing some of the key points of this year’s event, specifically on ISO 20022, gpi, APIs and Real-time Payments.

Oct 03, 201930 min

Sibos 2019: Open Banking, Machine learning, AI and the future of banking

Sibos is one of the biggest events of the year for the transaction banking industry. This episode on the Payments Podcast features Ed Adshead-Grant discussing some of the key points of this year’s event, specifically on Open Banking, Machine Learning and Artificial Intelligence (AI) and the future of Banking.

Oct 03, 201917 min

Fraud; Is ignorance really bliss

Just stopping payment fraud attempts won't cut it in today's digital payments landscape. Organisations need to be aware of any attempt and be able to track the process it would take. With one in five enterprises loosing over one million pound to payment fraud, processes aren't beating the sophistication of cyber attackers. In this episode we're talking to Jack Gianella about steps organisations can take to better protect themselves.

Sep 25, 201919 min

How the Payments landscape is changing - Open Banking and Request to Pay

It’s important for organisations to keep ahead of the developing changes in the Payments landscape. In this episode on the Payments Podcast we’re talking to Gaurav Tiwari about the benefits and changes both ‘Request to Pay’ and ‘payment direct from bank account’ will have on the landscape. As well as what we can expect to see happen to the older services, such as Direct Debit.

Sep 04, 201917 min

The evolution of digital receipts with Flux

How many paper receipts do you have stuffed in your wallet? We’re discussing the benefits of digital receipts in regards to both financial visibility and the environment. This episode features Roisin Levine, Head of Banks at Flux who is working with retail partners to move receipts digitally into your banking app. #BeatTheReceipt with tryflux.com

Aug 13, 201910 min

92 percent of businesses pay suppliers late: Payment insights

Payments. Late payments, International payments, Real-time payments - where do we begin? This year’s Business Payments Barometer surveyed financial decision makers in Great Britain to gain insights on the payment industry and examine the next 12 months. This episode on the Payments Podcast featured Marcus Hughes, Head of Strategic Business Development, analyzing what this year’s results mean in the Payment insights: Driving payment efficiency section of the report. For the full Payments Baromete...

Jul 31, 201924 min
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