The payments landscape is experiencing unprecedented change. How do organisations prepare accordingly? The 2019 Business Payments Barometer surveyed financial decision makers in Great Britain to gain insights on the payment industry and examine the next 12 months. This episode on the Payments Podcast featured Ed Adshead-Grant, General Manager of Payments, analyzing what this year’s results mean in the future of payments: Changing business landscape section of the report. For the full Payments Ba...
Jul 17, 2019•7 min
45% of businesses have been impacted by payment fraud in the last year. Companies are being hit harder, losing more and recovering less as a result of payment fraud. This year’s Business Payments Barometer surveyed financial decision makers in Great Britain to gain insights on the payment industry and examine the next 12 months. This episode on the Payments Podcast featured James Richardson, Head of Market Development for Risk and Fraud analyzing what this year’s results mean in the Compliance, ...
Jul 10, 2019•12 min
Innovation, infrastructure and reinvention. What does this mean for the future of banks? This episode on the payments podcast features Gareth Priest, VP of product strategy, discussing the changes banks are being forced to make to keep up with the changing landscape and the top 5 takeaways from EBAday 2019.
Jun 26, 2019•22 min
The results are in! The Bottomline Technologies Business Payments Barometer analyses the latest trends set to impact organisations of all sizes. Now in its fourth year this annual index surveys over 400 financial decision makers across Great Britain. Cara O’Nions, Global Marketing Director, and Ed Adshead-Grant, General Manager of Payments discuss this year’s results, and what they mean in the ever changing payment landscape For the full Payments Barometer head to: www.bottomline.com/uk/payments...
Jun 19, 2019•15 min
The new European Directive, PSD2 has been on the mind of organisations for the last few years, but how should banks be preparing for this initiative? This episode on the Payments Podcast explores what steps banks and payment service providers should take in order to respond to the opportunities and threats presented by PSD2 in this increasingly competitive payment landscape.
Jun 12, 2019•18 min
The new European Directive, PSD2 has been on the mind of organisations for the last few years, but how should banks be preparing for this initiative? This episode on the Payments Podcast explores what steps banks and payment service providers should take in order to respond to the opportunities and threats presented by PSD2 in this increasingly competitive payment landscape. This episode is split into two parts.
May 31, 2019•21 min
It’s such a complicated time in the payment industry, with a minefield of regulation, innovation, collaboration and fraud prevention. You can be forgiven if you’re not up to date with every current payment trend. This episode on the Payments Podcast will go over the most important payment trends to track over the next few years to ensure that even if you’re not up to date with every trend, you will be for the ones that will matter to your organisation.
May 15, 2019•11 min
Digital Transformation is all about reimagining your business in the digital age. Given the pace of innovation, it’s important that companies organically evolve their digital strategy to meet the needs and expectations of its customers when it comes to user experience and more current ways of payment processing. Jon Mahoney, Head of Digital Enablement at Bottomline Technologies, talks through why digital transformation is so important and how companies keep pace.
May 02, 2019•14 min
This episode on the payments podcast is hosted by Craig Jeffery of strategic treasurer, featuring Bottomline’s Chris Gerda, Risk and Fraud prevention officer and James Richardson, Head of Market Development. The three discuss the 2019 Treasury fraud & controls survey, along with actions to help prevent fraudulent behaviour occurring in their organisation.
Apr 17, 2019•32 min
Introduced in response to the global financial crisis in 2008 the New Access Model was designed to remove barriers and create a level playing field for smaller/challenger financial institutions and PSP’s to connect to Faster Payments. In this episode on the Payments Podcast, we’re talking to Julian Sawyer, Chief Operating Officer at Starling Bank and Ed Adshead-Grant, General Manager for Payments at Bottomline about how and why the market and access model for real-time payments has evolved over ...
Apr 03, 2019•16 min
The way businesses and banks pay and get paid is changing rapidly. The New Payments Architecture will affect bacs payments and Direct Debits, the way everyone had known it for the last decade. With NPA having so much of a change on the payments landscape it is vital to be in the know in advance. This episode on the Payments Podcast features to Marcus Hughes, head of strategic business development explaining the exact impact NPA is set to have.
Mar 20, 2019•29 min
Get paid on time, every time. Cash flow is vital for small companies, with 60% of small to medium enterprises blaming late payments for serious cash-flow problems. Having the tools in place to collect payments can be vital for survival. This episode on the payments podcast is our third episode with Andrew Strickland, an accredited Bacs trainer with over 10 years' experience in Direct Debit training. In this episode, we focus on why small companies should love Direct Debits, the collection myths ...
Mar 06, 2019•16 min
Direct Debit is the simplest way for organisations to collect regular or occasional payments from their customers but is it always that easy?. This episode on the Payments Podcast is part two of our series on Direct Debits where Andrew Strickland, an accredited Bacs trainer with over 10 years' experience in Direct Debit training. This episode specifically discusses how to make sure your organisation is compliant with the scheme rules, the benefits going paperless can bring, why Direct Debits fai...
Feb 20, 2019•16 min
In the ever-changing sophisticated landscape of cyber-attacks you need to be prepared. In this episode on the Payments Podcast, we’re getting advice on how you should plan for the worst from BTVK Advisory’s Ben Hobby, who has extensive experience in accounting and fraud investigations for both private and public sector entities. This is an episode you can’t afford not to listen to.
Feb 06, 2019•18 min
Did you know nearly 90% of adults pay at least one bill each month using Direct Debit? Yet many businesses of all sizes remain unsure of how they should be using it or when for their collections. This episode on the payments podcast is part one of three episodes focusing on the advantages Direct Debits give organisations of all sizes. This episode provides an overview of Direct Debits, takes into account terminology, set up, cancellation, compliance, the DD guarantee and overcoming pain points. ...
Jan 24, 2019•19 min
Regulations aimed at detecting and preventing fraud, money laundering, terrorist financing and financial crime have more than tripled in recent years. While banks and corporates battle to stay ahead of the growing domestic and cross-border risks associated with the proceeds of crime, none can afford the financial and reputational cost of not adhering to these changing regulations and being caught in an illicit funds transfer. This episode features Sukh Vairea, Market development manager for risk...
Jan 09, 2019•14 min
Hosted by SWIFT, SIBOS is one of the most important conferences of the year for the banking industry. As the ‘go to place’ for all the up and coming industry trends it’s an unmissable event. So what happens if you did miss it? This episode on the Payments Podcast features Bottomline Technologies Marcus Hughes summarising the most important announcements, some of the most talked about topics, and he explains his four key takeaways from the event which will set you up for the year.
Dec 12, 2018•26 min
It’s important for any organisation to not fall behind. This episode looks at the trends in business payments for 2018/19 and how to make the most of knowing what other organisations are worrying about or investing in. Focusing on some of the most surprising results from the Bottomline Technologies Business Payments Barometer, Ed Adshead-Grant, General Manager for Payments explains what impact these will have on organisation and how to use them to give you a strategic advantage.
Nov 28, 2018•15 min
Open Banking, PSD2, ISO200022, SWIFT gpi, Request to pay, Enhanced data, Confirmation of payee, Payment status – what do all these mean, and more importantly how can they give your company a strategic advantage? This podcast looks at regulations previous and forthcoming to examine how payments will change over the next 5 years. This episode features Jon Rushton, Director of Commercial product management at Bottomline Technologies focusing on how to make the most out of all these changes that are...
Nov 14, 2018•10 min
If you were given 80 million dollars what would you do with it? What about if you lost 80 million dollars? Cyber-attacks are common news in this era, you’re more likely to take a hit online than be mugged in the street. What makes this story interesting is the lengths and preparation that were put into this heist (like any good film) and how it uncovered a weakness in a payment system that moves millions of payments around every day. James Richardson, Head of market development for fraud and ris...
Nov 02, 2018•14 min
We are all familiar with the revolution of Open Banking in the financial industry. It promises to drive innovation and make it easier for customers, banks and other third-party providers to share data but what does this really mean for your business and how can Open Banking affect you? In this episode, Charles Bennett, Head of Propositions explains what SME’s can do to take advantage of Open Banking to give them a strategic advantage. We also look at where we can expect to see the most change, a...
Nov 02, 2018•11 min