Aaron Cherof, Support Human

Aaron Cherof — native Floridian, indoor cat, piano man — is one of the folks who answers your questions when you write — or call — in. We talk about how support works and about the support team’s important role in product decisions.

Aaron, a Berklee College of Music graduate, has also written music for a number of Omni videos — and he wrote the theme music for this show. Thanks to Aaron it’s not just awkward silence when the host calls for “Music!” at the beginning and end of every show. :)

He’s also branched out into sound design for apps: the recent OmniFocus 3 for iOS includes his sound effects.

You can find Aaron on Twitter @cherof, and you can find his music at cherof.com, cherof.bandcamp.com, Apple Music, Spotify, and Google Play. Check it out!

Some other people, places, and things mentioned:

• Cher
• Do you believe in life after love?
• Auto-Tune
• T-Pain
• OmniFocus
• OmniGraffle
• Blackjack
• Omni’s support website and knowledge base
• Dave Lonning
• Dave Messent
• Liz Marley
• Sync
• Inside OmniFocus
• Stenciltown
• OmniPresence
• OmniPresence video with Aaron’s music and voice
• Mark Boszko
• OmniFocus 2 video
• Fort Lauderdale, FL
• Boston University
• Boston Globe
• Berklee College of Music
• Aaron Bendickson
• Ainsley Bourque Olson
• Tiki
• Tiki Drink
• Mai-Kai
• Ellis Island