What's the difference between business intelligence and artificial intelligence? Dave Vogel, general manager, and Jayson Roach, account manager for ASA Automotive Systems Inc., come on The Modern Tire Dealer Show to discuss how utilization of business intelligence can bolster a tire dealer's business. Check out the latest episode now.
In this episode of The Modern Tire Dealer Show, retail tire sales and leadership coach Mike Townsend discusses how making customers feel like they have been served, instead of "sold," can turn them into lifelong ambassadors for your business.
Nick Fox is president of Fox’s Point S, a four-store tire dealership in Great Falls and Helena, Mont. The second-generation tire dealer is working to expand his family’s tire business, and has a goal of doubling his store count in the next four years. He tells his story on the latest episode of The Modern Tire Dealer Show.
Sponsored Podcast: In this episode of The Modern Tire Dealer Show, John Amato, director of training for Autel, explains how bluetooth TPMS sensors work, the advantages of using them and more.
Employment seems to be a hot topic in every industry now. Kevin Allen, executive coach for the Automotive Training Insitute, comes on the Modern Tire Dealer Show and discusses how to keep current employees engaged – and the difference that engagement will make on your business.
Is discounting the biggest drain on your profitability? Dennis McCarron says no - and explains what you can do to boost your gross profit - in this episode of The Modern Tire Dealer Show.
Industry analyst John Healy covers all corners of the tire industry, and he says the beginning of a new year can set the tone for what’s to come. So what does that mean for tire dealers? Healy believes the end of 2023 has positioned 2024 to be a year of opportunity. And that applies to dealers, but also manufacturers. One tiremaker certainly poised for change is Goodyear Tire & Rubber Co. There’s a new CEO. There are changes looming in some of the business units, and the expectation to find ...
In this special episode of The Modern Tire Dealer Show, MTD's editors provide an exclusive preview of MTD's 2024 Facts Issue, our in-depth look at the tire industry. Check out MTD's Facts Issue at moderntiredealer.com.
As the tire industry kicks off the 2024 year, Michael Spencer, co-owner of Atlanta, Ga.-based TireSouth Inc., shares his goals and predictions for the coming year. Spencer talks inventory, employment and more in this can't-miss episode of the Modern Tire Dealer Show.
In this special, year-end episode of The Modern Tire Dealer Show, MTD's editors review some of the biggest stories and trends of 2023 - and why they matter.
Sun Auto Tire & Service has doubled its store count and revenue over the last two years. Tony Puckett, Sun Auto Tire & Services CEO, discusses what's next for the company in this episode of The Modern Tire Dealer Show.
As more electric vehicles (EVs) hit the market, tire dealers are going to need to learn how to service EVs and EV tires. Robbie Bushnell, vice president of tire repair products at 31 Inc., comes on the Modern Tire Dealer Show to talk about repairing EV tires.
When Russ Devens helped create the Safety Leadership Summit, he and other organizers agreed on one big principle: “There’s no competition in safety.” And that has guided them through four summits and many hours of conversations. Devens, the director of safety and risk management at McCarthy Tire Service, has helped bring together dozens of safety leaders from some of the largest tire dealerships in the country to help create and share best practices. He talks about the summit, and some of the sa...
Jon Langerak, MTD's Tire Dealer of the Year, has successfully employed "patient capital" to build his dealership, Wonderland Tire Co. In this episode of The Modern Tire Dealer Show, Langerak explains what "patient capital" is and how you can apply it to your business.
In this episode of The Modern Tire Dealer Show, Phillip Baird, regional sales associate, BKT, shares best practices to help you prepare your customers' tires for winter storage.
Despite continuing consolidation, there's still a place for independent tire distributors. Gabriel Granatstein, CEO of Canada Tire, explains why in this episode of The Modern Tire Dealer Show.
The transition from traditional marketing to digital marketing is getting more popular within the tire industry and it's important for tire dealers to keep up with their online presence. Leeanne Bolger, director of marketing for CJ's Tire and Automotive, comes on the Modern Tire Dealer Show to talk about this transition and offer tips for other dealers.
Thinking about acquiring a single-store dealership? Listen to this episode of The Modern Tire Dealer Show first. M&A expert Michael McGregor offers some valuable advice.
If the topsy-turvy conditions of tire sellout and worries over inventory levels are leaving you stressed, we have some good news. MTD columnist and industry analyst John Healy breaks down the big issues of the first half of 2023 to help you steer your tire dealership through the rest of the year. Healy, an analyst from Northcoast Research, rejoins us on the latest episode of The Modern Tire Dealer Show to provide an outlook on what’s still to come in 2023.
Artificial intelligence is becoming a hot topic within the tire industry. Jason Rook, president of the Independent Tire Dealers Group, comes on the Modern Tire Dealer show to discuss how the tire industry will evolve because of AI.
In this episode of The Modern Tire Dealer Show, Paschal Dellavedova, Manager, OTR Sales and Service, Western Region, BKT Tires, discusses radial versus bias tires for construction applications, differences between bias and radial tires, how dealers can ensure they are making the right recommendations and more.
With nearly 50 years of experience, Bill Bainbridge is one of the tire industry's most accomplished, successful marketers. He discusses how retail tire marketing will continue to evolve in this episode of The Modern Tire Dealer Show.
In this episode of The Modern Tire Dealer Show, MTD's editors break down some of the biggest stories and trends of the first half of the year.
You’ve trained your team to be wholly focused on providing a superb customer experience for every person who walks in the door, but sometimes, things go awry. Whether it’s a customer who has to wait longer than expected, or a vehicle repair that wasn’t performed correctly, these missteps have a real cost. Randy O’Connor, principal and owner of Dealer 2 Dealer Development Group, says dealers can calculate the true cost of these mistakes, and then help their teams understand what the errors mean t...
Gone are the days of television and radio ads being the primary advertisement platform for your tire dealership. Now, digital marketing is the new way to highlight your dealership. Andu Miller, owner of Iowa City Tire & Service in Iowa City, Iowa, sat down with MTD to talk about how digital marketing can set your dealership apart from others.
In this episode of The Modern Tire Dealer Show, brought to you by BKT, Mike Manges, Editor-in-Chief of Modern Tire Dealer, sits down with Angel Encinas, regional sales manager, west, for BKT USA Inc., to discuss the critical topic of soil compaction and steps you can take to help minimize it.
Brought to you by BKT. How can you build a winning culture at your dealership? And how can this help you deliver even more value to your customers and employees? Tire industry consultant Greg Ring is here to tell you more in this episode of The Modern Tire Dealer Show.
When he bought his first Big O Tires location, Kent Coleman admits he knew nothing about tires or running a retail tire store, but in the 17 years since he’s grown to become one of the most successful dealers in the entire Big O Tires franchise. All 11 of his stores outperform the national average, and five are ranked in the country's top 10 sales leaders for all Big O Tires stores. It’s quite a turnaround, and Coleman has learned plenty about what works, and what doesn’t. And he says it all com...
Jamie Hasty, vice president of SESCO Management Consultant - which advises some of the country's leading tire dealerships - dives into tire dealer owner/operator's rights when it comes to marijuana in the workplace.
Brought to you by BKT. In this episode of The Modern Tire Dealer Show, Zach Williamson, manager of OTR tire sales and service, BKT USA, discusses the benefits of proper OTR tire maintenance, steps technicians can take to help customers get the most of their OTR tires and more.
