Technology is making it easier and easier for people to work remotely. But what challenges does that pose for learning and development? This week on the podcast, Ross D is joined by Owen and Chris Coladonato from Farmer's Insurance to discuss: how remote workers access development opportunities the gap between the in-office and remote-worker experience whether remote workers need to take more responsibility for their development than office-based colleagues If you'd like to share your thoughts o...
Jul 02, 2019•32 min•Ep. 152
For decades, 'lifelong learning' has been the clarion call of governments, employers and higher education institutions - but what has that achieved? And is it in tension with the push for greater performance at work? This week on The GoodPractice Podcast, Activate Learning's Helen Blunden joins Ross G and Owen to discuss: what 'lifelong learning' means how different organisations respond to the new for new skills how far individuals need to take ownership of their own learning. If you'd like to ...
Jun 25, 2019•41 min•Ep. 151
For three years, we've had the ridiculous privilege of producing The GoodPractice Podcast. It's given us the opportunity to speak to some of the biggest names in Learning & Development, it's challenged our thinking, and - we hope - contributed in some small way to the conversations that are shaping our industry. In this, our 150th episode, we asked some of our favourite guests to join Ross G and Owen for our 3rd birthday party at The Hand & Flower pub in London. We were joined by Michelle Parry-...
Jun 18, 2019•53 min•Ep. 150
What can L&D professionals learn from the likes of Mary Poppins, Jaws and Inception? This week on the podcast, Ross D is taking Owen, Ross G, Gemma and Stewart on a trip to the movies. If you'd like to share your thoughts on the show, you can find us on Twitter @ross__dickie , @OwenFerguson , @RossGarnerGP , @gemmatowersey and @shardie15 . To find out more about GoodPractice, visit goodpractice.com or tweet us @GoodPractice or @GoodPracticeAus . The 'Superchickens' TED Talk that Ross referenced ...
Jun 11, 2019•44 min•Ep. 149
In Learning & Development, we love shiny objects: VR, AR, microlearning - surely one of these tools will turn out to be the key to unlocking higher performance? In this episode of The GoodPractice Podcast, Ross G and Owen are joined by Axonify's JD Dillon to discuss. We explore the attraction of the 'silver bullet', the conditions that have created this mindset, and vendors' responsibility to have more nuanced conversations with prospective clients. If you'd like to share your thoughts on the sh...
Jun 04, 2019•43 min•Ep. 148
Lean methodology has been widely applied in manufacturing, business and software development. But what role can it play in L&D? This week on the podcast, Ross D and Ross G are joined by return guest Ajay Pangarkar to discuss his work on 'Lean Learning', and what L&D can do to deliver business impact. If you'd like to share your thoughts on the show, you can find us on Twitter @ross__dickie , @RossGarnerGP and @bizlearningdude . To find out more about GoodPractice, visit goodpractice.com or tweet...
May 28, 2019•43 min•Ep. 147
This week on The GoodPractice Podcast, we're talking fundamentals: how do people learn? Nick Shackleton-Jones joins Ross G and Owen to discuss his new book, How People Learn , in which he argues that people don't learn anything if they don't care. Or, to put it in Nick's term, if they don't have an 'affective response'. What does this mean and how should Nick's insights change our approach to designing courses, resources and experiences? Also: we argue about e-learning for ten minutes. If you'd ...
May 20, 2019•48 min•Ep. 146
According to research published this year, women fill 2/3s of all roles in learning and development - but only 1/3 of senior positions. Why is this? And what can we do to encourage and promote women in learning? This week, Ross G and podcast regular Gemma Towersey are joined by Sharon Claffey Kaliouby, Barbara Thompson and Kate Graham to discuss. If you'd like to share your thoughts on this episode, you can find us on Twitter @RossGarnerGP , @GemmaTowersey , @Sharon_Kaliouby , @CaribThompson and...
May 13, 2019•41 min
There's a lot of buzz around technologies like AI, bots, virtual reality and voice recognition. But which of these has the most potential for learning and development? This week on the podcast, Ross D and Peter are joined by writer and consultant John Helmer to discuss everything from chatbots to the 'digital sensorium'. If you'd like to share your thoughts on this episode, you can find us on Twitter @ross__dickie , @petercasebow and @johnhelmer . To find out more about GoodPractice, visit goodp...
May 07, 2019•41 min
When we talk about uncertainty in the workplace, we often frame it in terms of the associated risks and threats. But are we looking at it the wrong way? This week on the podcast, Ross D and James are joined by artist and consultant Doug Shaw to discuss the role uncertainty can play in learning and development. If you'd like to share your thoughts on the show, you can find us on Twitter @ross__dickie , @JamesMcLuckie and @dougshaw1 . To find out more about GoodPractice, visit goodpractice.com or ...
Apr 30, 2019•36 min
Recruitment, talent development, employee engagement and performance management are just a few of the areas where L&D and HR overlap. But are the functions in competition with one another? This week on the podcast, Ross D and Owen are joined by Steve Browne to talk about how L&D and HR can work together more effectively. If you'd like to share your thoughts on the show, you can find us on Twitter @ross__dickie , @owenferguson , and @sbrownehr . To find out more about GoodPractice, visit goodprac...
Apr 23, 2019•32 min
Structured courses are great for learning new skills, but they also tend to be expensive, time-consuming and focused on teaching content that most workers don't need. So why are they our 'go-to' solution for every L&D challenge? This week on The GoodPractice Podcast, Ross G and Owen discuss alternatives to 'the course' with Qunnivation's Clark Quinn. If you'd like to share your thoughts on the show, you can find us on Twitter @RossGarnerGP , @OwenFerguson and @Quinnovator . To find out more abou...
Apr 15, 2019•42 min
A couple of years ago, James, Owen and Ross G consigned order-taking, visionary thought leaders and other sins of our profession to L&D's Room 101. This week on the podcast, we add a few more items to the list. If you'd like to share your thoughts on the show, you can find us on Twitter @ross__dickie , @RossGarnerGP and @OwenFerguson . To find out more about GoodPractice, visit goodpractice.com or tweet us @GoodPractice or @GoodPracticeAus . If you want to follow in Ross G's footsteps and join Z...
Apr 09, 2019•40 min
Is your learning and development department transactional, taking orders and ensuring compliance? Or does it focus on building capability with targeted initiatives that have support from the senior team? In this week's GoodPractice Podcast, GP Strategies' Barbara Thompson (formerly of BP and PA Consulting) joins Ross G and Owen to share her insights working both internally and externally. We discuss the challenges to transforming learning functions, the role of technology and how coaching techni...
Apr 02, 2019•38 min
What is innovation? Can anyone be creative? On this week's GoodPractice Podcast, full-time doodler Simon Heath joins Ross G and Owen to discuss. We ask why the concept of 'innovation' is so attractive and debate the notion that we should bring our creative pursuits into the workplace. If you'd like to share your thoughts on the show, you can find us on Twitter @RossGarnerGP , @OwenFerguson and @SimonHeath1 . To find out more about GoodPractice, visit goodpractice.com or tweet us @GoodPractice or...
Mar 22, 2019•42 min
What will be hot in workplace L&D in the year ahead?. Will it be Artificial Intelligence? Or maybe performance support? What about learning analytics? This week on the podcast, Ross D and Owen are joined by Donald Taylor to discuss the results of the 2019 Global Sentiment Survey. If you'd like to share your thoughts on the show, you can find us on Twitter @ross__dickie , @owenferguson and @DonaldHTaylor . To find out more about GoodPractice, visit goodpractice.com or tweet us @GoodPractice or @G...
Mar 19, 2019•37 min
In Learning & Development, we love a good buzzword: 'blended learning', 'micro learning', 'learning management systems'... anything with 'learning', really. Is this a problem? Or just a time-wasting argument? This week on The GoodPractice Podcast, Ross G and Owen are joined by the eLearning Guild's David Kelly to discuss. If you'd like to share your thoughts on the show, you can find us on Twitter @RossGarnerGP , @OwenFerguson and @LnDDave . To find out more about GoodPractice, visit goodpractic...
Mar 08, 2019•35 min
At this year's Learning Technologies conference, we asked delegates what they thought was missing from the learning-tech industry. Better authoring tools? More interactive video? Dogs as learning stimulants? On this week's show, Ross D, Ross G and Owen discuss a few of the more interesting responses. If you'd like to share your thoughts on the show, you can find us on Twitter @ross__dickie , @RossGarnerGP and @owenferguson . To find out more about GoodPractice, visit goodpractice.com or tweet us...
Mar 04, 2019•36 min
Many organisations regard digital transformation as a strategic priority. But what exactly do we mean when we talk about digital transformation, and where does culture fit into the equation? This week on the podcast, Ross D and Owen are joined by Julie Drybrough from Fuchsia Blue and Daniel Caborn from Manchester Metropolitan University to discuss the role L&D can play in supporting digital transformation. If you'd like to share your thoughts on this episode, you can find us on Twitter @ross__di...
Feb 25, 2019•39 min
Think of an experience that triggered such an emotional reaction that your behaviour was permanently changed. Such experiences often happen by accident, but they can also be designed. This week on the GoodPractice Podcast, Ross G is joined by Owen and PA Consulting's Kenny Temowo to discuss experience design in detail, and ask whether it can be scaled to reach larger audiences. If you'd like to share your thoughts on the show, you can find us on Twitter @RossGarnerGP , @OwenFerguson and @K_Temow...
Feb 19, 2019•37 min
It's widely accepted that storytelling can be a powerful tool for L&D professionals. But what do we actually mean when we talk about storytelling and how does it apply to learning design? This week on the podcast Ross D and James are joined by guest Stephanie Hubka of Protos Learning. If you'd like to share your thoughts on the show, you can find us on Twitter @ross__dickie , @JamesMcLuckie and @StephanieHubka . To find out more about GoodPractice, visit goodpractice.com or tweet us @GoodPractic...
Feb 11, 2019•37 min•Ep. 132
A great onboarding experience involves plenty of forms, a few handshakes, and a small chance of a working laptop - or so it might seem. But does it have to be so bureaucratic? We think not. On this week's GoodPractice Podcast, Ross G and Owen are joined by the CIPD's David Hayden and GP Strategies' Danny Seals to explore a better approach. We discuss the link between recruitment and onboarding, the role of the manager, and the characteristics of a great experience. And we take a stab at defendin...
Feb 05, 2019•38 min•Ep. 131
The robots are coming for our jobs and we should all be very afraid. Or should we? This week on the podcast, Ross D is joined by Owen, Jonny and guest Marcia Conner to discuss how technology is changing the way we work. If you'd like to share your thoughts on this episode, you can find us on Twitter @ross__dickie , @owenferguson , @biofractal and @marciamarcia . To find out more about GoodPractice, visit goodpractice.com or tweet us @GoodPractice or @GoodPracticeAus . If you're inclined to learn...
Jan 29, 2019•42 min•Ep. 130
M, Yoda, Mr Miyagi - we all know a good mentor can make a big difference. But what makes a good mentee? Does everyone need a mentor? This week on the podcast, Ross D and Peter are joined by Jessi Schatz from Emerald Publishing and Margaret Burnside from CAKE to talk about how you can make the most of a mentoring relationship. If you'd like to share your thoughts on this episode, you can find us on Twitter @ross__dickie , @petercasebow and @MargaretBurnsid . You can get in touch with Jessi by con...
Jan 21, 2019•30 min•Ep. 129
As more jobs become automated and the way we work changes, there's a need to constantly adapt. So this week on The GoodPractice Podcast, we're looking at how to develop learning agility: or the ability to learn, unlearn, and re-learn. Ross G, Owen and Giorgio are joined by Learn2Learn founder Arun Pradhan to discuss. If you'd like to share your thoughts on this episode, you can find us on Twitter @RossGarnerGP , @OwenFerguson , @CoachGiorgio and @ArunZPradhan . To find out more about GoodPractic...
Jan 15, 2019•40 min•Ep. 128
The completion rate for Massive Open Online Courses (MOOCs) is famously low, and in many cases these courses are neither 'massive' nor 'open'. But nothing attracts the GoodPractice Podcast team like the end of a long-running fad, so we're kicking off 2019 by asking how learning designers can make sure their MOOCs are relevant and engaging. Ross G and Owen are joined by Solera's Dr Hannah Gore, formerly of The Open University, to discuss. If you'd like to share your thoughts on this episode, you ...
Jan 08, 2019•36 min•Ep. 127
Come in and know us better, man! It's time for the GoodPractice Podcast Christmas Special! Always a holiday favourite (and, for many, the true start of the festive season), this year we're hosting a panel quiz. Rosses D and G are hosting, with Owen Ferguson and Keira Hodge pitted against Jonny Anderson and Jo Cook. Topics include L&D trends, automation and the end of face-to-face training. And we reveal a definitive answer to the question: 'Did virtual reality transform L&D this year?' If you'd ...
Dec 18, 2018•34 min•Ep. 126
Every year we discuss hot trends and the latest fads, but are we failing our profession by always chasing the shiny and new? On this week's GoodPractice Podcast, Ross G and Owen are joined by HMRC's Andrew Jacobs to discuss. If you'd like to share your thoughts on this episode, you can find us on Twitter @RossGarnerGP , @OwenFerguson and @AndrewJacobsLD . To find out more about GoodPractice, visit goodpractice.com or tweet us @GoodPractice or @GoodPracticeAus . Andrew blogs at lostanddesperate.c...
Dec 10, 2018•39 min•Ep. 125
"What if we train people and they leave? What if we don't, and they stay?" This phrase is a terrible cliché, but it has some truth. So this week on the GoodPractice Podcast we're digging into it to explore the relationship between recruitment and development. Ross G and Owen are joined by Radial Recruitment's Susan Lindsay and CIPD's David Hayden to discuss. If you'd like to share your thoughts on this episode, you can find us on Twitter @RossGarnerGP , @OwenFerguson and @HaydenDavidhrd . Susan ...
Dec 04, 2018•40 min•Ep. 124
As GoodPractice launch their new report, 'The Evolution of 70:20:10 – Will L&D Survive or Thrive?', Ross G and Owen are joined on stage by two L&D practitioners keen to share their stories. In front of a live audience, Aaron Bradley from multinational law firm Ashurt and Mercy Kesiena Clement-Okooboh from Veolia Ireland discuss implementation, working with stakeholders and changing budgets. If you'd like to share your thoughts on this episode, you can find us on Twitter @RossGarnerGP , @OwenFerg...
Nov 27, 2018•43 min•Ep. 123
