What are the challenges facing L&D today, and how will these challenges evolve in the years ahead? On this week's show, Manchester Airport Group's Jill Julian joins Ross D and Ian to discuss the future of the profession. If you'd like to share your thoughts on the show, you can find Jill on Twitter @JillyTats , Ross @ross__dickie and Ian @Ianwheelans. You can also tweet @GoodPractice or @GoodpracticeAus . If you'd like to find out more about our upcoming events, blogs and whitepapers, visit good...
Sep 12, 2017•32 min•Ep. 62
Are games in elearning a powerful tool for engaging learners or a gimmick that turns them off? Maybe they're a bit of both? This week on the GoodPractice Podcast, Emma Barrow from Yorkshire Building Society joins James, Ross G and Eoghan from the GoodPractice team to discuss elearning games. If you'd like to share your thoughts on the show, you can find Emma on Twitter @SavageNoodles , Ross @RossGarnerGP , James @JamesMcLuckie and Eoghan @EoghanScott . You can also tweet @GoodPractice or @Goodpr...
Sep 05, 2017•34 min•Ep. 61
Are we really undergoing a revolution in the workplace? Is work changing at all? And if it is, what do we need to do to adapt? This week on the GoodPractice Podcast, CIPD's David D'Souza joins Owen and Ross G to discuss the future of work. If you'd like to share your thoughts on the show, you can find David on Twitter @dds180 , Ross @RossGarnerGP and Owen @OwenFerguson . You can also tweet @GoodPractice or @GoodpracticeAus . If you'd like to find out more about our upcoming events, blogs and whi...
Aug 29, 2017•38 min•Ep. 60
We speak about performance support almost every week on this show but, for some reason, we've never actually done a deep dive. So this week on the GoodPractice Podcast, Axonify's principal learning strategist JD Dillon joins Ross G and Owen to share his experiences. If you'd like to share your thoughts on the show, you can find JD on Twitter @JD_Dillon , Ross @RossGarnerGP and Owen @OwenFerguson . You can also tweet @GoodPractice or @GoodpracticeAus . If you'd like to find out more about our upc...
Aug 22, 2017•41 min•Ep. 59
In learning and development, we're often tasked with solving problems. But how do we know that the client or stakeholder defining the problem is telling the truth? Are they trying to deceive, or are they deceiving themselves? What questions can we ask that could help us find out? This week on the GoodPractice Podcast, Phil Willcox from the Emotion at Work podcast returns to the show to share his expertise with Ross G and Owen. If you'd like to share your thoughts on the show, you can find Phil o...
Aug 15, 2017•36 min•Ep. 58
In learning and development we often accept an organisation's design without criticism. But, if we're in the business of improving performance, don't we have a responsibility to challenge that design if we think it will help? This week on the GoodPractice Podcast, Mark Britz from the eLearning Guild joins Ross G and Owen to discuss how far we should push against organisational structures and processes. If you'd like to share your thoughts on the show, you can find Mark on Twitter @Britz , Ross @...
Aug 08, 2017•38 min•Ep. 57
'Inspiration' is a word that means something different to different people, but at GoodPractice we feel that we're constantly looking to inspire and be inspired. So this week on the GoodPractice Podcast, we've invited Sean Brown from Virgin Money to share his thoughts on inspiration. We discuss approaches you can take to inspire your learners, and look outside our profession for sources of inspiration in the wider world. If you'd like to share your thoughts on the show, you can find Sean on Twit...
Aug 01, 2017•28 min•Ep. 56
Here at GoodPractice, we often speak about learning tech as if everybody is already using it. This week, we want to take a step back for a discussion on getting started. So, today, international speaker and trendcatcher Ger Driesen of aNewSpring joins Ross and Stef to share his advice for anyone looking to launch their first online solution. If you'd like to share your thoughts on the show, you can find Ger on Twitter @GerDriesen , Ross @RossGarnerGP and Stef @Stefania_Scott . You can also tweet...
Jul 25, 2017•37 min•Ep. 55
Asking good questions, listening carefully, checking facts: all skills associated with journalists. But these are the exact same skills that can help us improve as learning and development (L&D) professionals. On this week's GoodPractice Podcast, L&D's editor-in-chief Martin Couzins joins Ross and Owen to share his insight into the crossover between those two professions, and the lessons you can learn from journalism. If you'd like to share your thoughts on the show, you can find Martin on Twitt...
Jul 18, 2017•37 min•Ep. 54
We recently spoke about the importance of user experience design, but how does this differ in a learning context? On this week's GoodPractice Podcast: Julie Dirksen, author of 'Design for How People Learn', joins Ross and James to explore the importance of 'desirable difficulty'. If you'd like to share your thoughts on the show, you can find Julie on Twitter @UsableLearning , Ross @RossGarnerGP and James @JamesMcLuckie . You can also tweet @GoodPractice or @GoodpracticeAus . If you'd like to fin...
Jul 11, 2017•37 min•Ep. 53
Mobile technology and the growing popularity of freelancing have helped fuel a boom in co-working. But what does this mean for L&D? This week, Ross Dickie is joined by podcast-regular James McLuckie, along with first-time guests Fiona McBride and Michelle Parry-Slater, to discuss the implications of co-working for L&D. If you'd like to share your thoughts on the show, you can find Fiona on Twitter @fionamcbride , Michelle @MiPS1608 , James @JamesMcLuckie and Ross @ross__dickie . You can also twe...
Jul 04, 2017•33 min•Ep. 52
At GoodPractice, we're big fans of research-based decision-making. So today on the show, we're speaking to Laura Overton from Towards Maturity. Towards Maturity's annual benchmark gives you an opportunity to reflect on your department's achievements, then compares your performance with every other participating organisation. By doing so, you can come up with a plan for where to go next and learn what works for top performers. If you'd like to share your thoughts on the show, you can find Laura o...
Jun 27, 2017•34 min•Ep. 51
Over the past year or so, the GoodPractice team have produced 50 podcast episodes. To celebrate this milestone, we've asked three of our favourite L&D podcasters to join us in a panel discussion on: podcasting for learning. From 'Emotion at Work', we have Phil Willcox. From 'From Scratch', we have Martin Couzins and Nigel Paine. And from the GoodPractice team we have Ross Garner and Owen Ferguson. Thanks for listening. If you'd like to share your thoughts on the show, you can find Phil on Twitte...
Jun 20, 2017•38 min•Ep. 50
We all make decisions based on evidence, whether hard data or personal experience. But are we really interpreting that evidence correctly, or are we basing decisions on hunch and opinion? In HR and L&D, proponents of evidence-based practice (EBP) encourage us to gather the best available evidence from multiple sources and to weight it appropriately. On this week's GoodPractice Podcast, EBP-enthusiast Mark Hendy joins Owen Ferguson and Ross Garner to share his experience with EBP, as well as tips...
Jun 13, 2017•35 min•Ep. 49
At work, a great learning experience doesn't start when they access a course or resource: it starts when they make a decision to become better at their job. On this week's episode of the GoodPractice Podcast, Gemma Critchley from Aviva joins Ross and Owen to discuss UX design for L&D. What is UX design? How far does it's remit extend and how can you start applying UX principles to your learning solutions? If you'd like to share your thoughts on the show, you can find us on Twitter @RossGarnerGP ...
Jun 06, 2017•37 min•Ep. 48
The internet has changed a great deal in the past 10 years, but has e-learning design kept pace with the consumer market? This week on the GoodPractice Podcast, Wes Atkinson from Appitierre speaks to Ross and James from the GoodPractice team about the importance of responsive design and the future of the e-learning industry. If you'd like to share your thoughts on the show, you can find us on Twitter @RossGarnerGP , @JamesMcLuckie , and @WesAtkinsonUK . You can also tweet @GoodPractice or @Goodp...
May 30, 2017•37 min•Ep. 47
This week on the GoodPractice Podcast: building an online learning community can be difficult. How do you encourage people to sign up? And how do you make them stay? Ross and Owen speak to Mike Collins and Ady Howes from DPG to learn about their experience with the DPG Community. Then, in part two, we take a look at Facebook's moderation guidelines to ask if there's anything to be learned for online learning communities in the workplace? If you want to share your thoughts on anything we discusse...
May 23, 2017•37 min•Ep. 46
New tech, new approaches, new fads: Our industry is awash with exciting developments, but do we approach them with the curiosity of a magpie or the curiosity of a scientist? On this week's GoodPractice Podcast, Ross G is joined by Owen and Giorgio to look at curiosity in Learning & Development. We discuss the importance of questions, the love of learning and the fun of failing (quickly!). If you have any thoughts on the show and fancy getting in on the discussion, you can tweet us: @OwenFerguson...
May 16, 2017•28 min•Ep. 45
Technology advances at an exponential rate – so how on Earth do you keep up with it? What tech could you be using that you don’t know about? What should you be thinking about using next year, or in five years? What do you need to think about addressing right now? Technical Director Jonny Anderson and Early Adopter Owen Ferguson join Justin Anderson this week to discuss the dizzying world of new technology. If you have thoughts on the show and fancy getting in on the discussion, you can tweet us:...
May 09, 2017•36 min•Ep. 44
The Learning and Development profession is awash with rich terminology, much of it vague and overlapping. But is the language we use a useful shorthand, an opportunity for priming or an unnecessary distraction? Then, we'll be previewing next week's CIPD L&D show. If you'd like to share your thoughts on the show, you can find Owen on Twitter @owenferguson , Louise @LCampbellGP and Ross @RossGarnerGP . You can also tweet @GoodPractice or @GoodpracticeAus . If you'd like to find out more about our ...
May 02, 2017•31 min•Ep. 43
You’ll always find a good flaming argument on Twitter, but can it actually be used in a way that’s beneficial for work? Marketing and networking are probably obvious options, but are there better ways to make use of this massive communications medium? This week, Justin, James and Paul discuss how best to get started with Twitter, and how to personalise it so it works just for you. If you'd like to share your thoughts on the show, you can (obviously) find us all on Twitter: @WriterJustin, @JamesM...
Apr 25, 2017•40 min•Ep. 42
Is it important for Learning and Development departments to market themselves internally, or should they operate as wizards behind the curtain of learning? This week on the GoodPractice Podcast: Owen, Andrew and Ross G discuss internal marketing for L&D. What can we do to encourage adoption of our interventions? And how do we raise the profile of L&D with senior stakeholders? If you'd like to share your thoughts on the show, you can find Owen on Twitter @owenferguson , Andrew @AMcGlynGP and Ross...
Apr 18, 2017•31 min•Ep. 41
Learning and development leaders want to improve performance, while providers are willing to take their cash. So why isn't everybody happy? On this week's GoodPractice Podcast: Owen, Gemma and Ross D discuss the latest research from Towards Maturity, showing that only 60% of L&D leaders believe that they have a grasp on the critical questions they need to ask providers. What are the knowledge gaps that need to be filled? And what responsibility do providers have to overcome this challenge? If yo...
Apr 11, 2017•28 min•Ep. 40
As technology continues to provide us with more and more ways to stay connected, the boundaries between the office and the home are becoming increasingly blurred. Where once ‘work’ and ‘life’ were regarded as competing forces that had to be held in delicate balance, the focus has now shifted towards finding ways of blending the two. This week on the podcast, Ross Dickie is joined by Owen Ferguson and Justin Anderson to consider exactly what the trend towards ‘work-life’ integration means for L&D...
Apr 04, 2017•35 min•Ep. 39
Nowadays, self-service is the norm when it comes to shopping for groceries, renting a movie, or even opening a new bank account. The likes of Amazon and Netflix have led us to expect that products and services should be available whenever and wherever we want. But is this trend reflected in learning and development? On this week’s episode, Ross Dickie is joined by Owen Ferguson and podcast-newcomer Ian Wheelans to answer that question. If you'd like to share your thoughts on the show, you can fi...
Mar 28, 2017•27 min•Ep. 38
As automation takes over many of our routine tasks, how should HR and L&D professionals respond? Do they have the skills to focus on improving 'organisational effectiveness' or will they be left behind as business leaders increasingly seek answers elsewhere? If you'd like to share your thoughts on the show, you can find us on Twitter @RossGarnerGP, @petercasebow, @GoodPractice or @GoodpracticeAus. Andrew Lambert and Andy Newall's HR Magazine interview can be found here: http://www.hrmagazine.co....
Mar 21, 2017•32 min•Ep. 37
Most of us working in L&D will have come across pop psychology in one form or another, but what are the actual psychological insights that can guide our practice? On this week's episode of the GoodPractice Podcast, Sukh Pabial joins Owen and Ross to share his thoughts on psychology and behavioural economics. If you'd like to share your thoughts on the show, you can find us on Twitter @RossGarnerGP , @owenferguson , and @SukhPabial . You can also tweet @GoodPractice or @GoodpracticeAus . Sukh's M...
Mar 14, 2017•34 min•Ep. 36
In the social media age, has print journalism had its day? And is it possible to host a good webinar? On this week's episode of the GoodPractice podcast, Training Journal Deputy Editor Jo Cook joins Ross and James to discuss the ways that learning and development professionals share ideas. If you'd like to share your thoughts on the show, you can find us on Twitter @RossGarnerGP , @jamesmcluckie , and @LightBulbJo . You can also tweet @GoodPractice or @GoodpracticeAus . Training Journal can be f...
Mar 07, 2017•33 min•Ep. 35
What does a facilitator actually do? Who needs one? And what on Earth is an unconference? In this week’s GoodPractice podcast, Justin Anderson and Owen Ferguson are joined by ‘Delightful Goddess’ ™ Julie Drybrough, director of Fuchsia Blue, founder of the Facilitator Shindig and unconference organiser, to answer these questions and more. If you have any thoughts on the show, you can tweet us @WriterJustin, @owenferguson, and @fuchsia_blue. You can also tweet @GoodPractice or @GoodpracticeAus. If...
Feb 28, 2017•36 min•Ep. 34
If 2016 saw learning and development professionals gushing about the potential of virtual reality, then 2017 has seen them start to test those ideas. But where does it work well and what are the barriers to us all creating VR content? On this week's episode of the GoodPractice podcast: Owen and Ross are joined by Marco Faccini from Immerse Learning, one of the few companies actively pursuing VR's potential for learning. If you'd like to share your thoughts on the show, you can find us on Twitter...
Feb 21, 2017•35 min•Ep. 33
