We often hear that millennials are changing the workplace, but are they really so different from their older colleagues and how should L&D professionals respond to this challenge if so? This week on the GoodPractice podcast: Peter, James, Ross and Grant share their views on generational differences and the difficulties of using labels to describe people. If you'd like to share your thoughts on the show, you can find us on Twitter @RossGarnerGP , @petercasebow , @jamesmcluckie and @grantjgarner ....
Feb 14, 2017•32 min•Ep. 32
Ten years after the introduction of the iconic iPhone, how are our lives different? Where is mobile learning today and where does it have the potential to go? Is “mobile learning” even the right term for what smartphones do for us? This week on the GoodPractice podcast: Justin, Owen and Jonny discuss whether our digital slaves will continue to revolutionise our lives or leave us all completely useless idiots after the inevitable apocalypse - countered by our usual “What I learned this week” feat...
Feb 07, 2017•37 min•Ep. 31
What is the purpose of compliance training? Do we want to protect our organisations from litigation, or do we actually want to make life better for our colleagues? Are those two ideas compatible? This week on the GoodPractice podcast: Owen and Ross are joined by Sukh Pabial, Head of Organisational Development at One Housing, to discuss a smarter approach to compliance training. We'll also be sharing our top learning from the past week and discuss building empathy into compliance training. If you...
Jan 31, 2017•34 min•Ep. 30
This week on the GoodPractice podcast: Owen, James and Ross preview the Learning Technologies 2017 conference, taking place on February 1 and 2 at London's Olympia venue. Who are we looking forward to hearing at the conference and what do we hope to see at the exhibition? If you'd like to share your thoughts on the show, you can find us on Twitter @RossGarnerGP , @owenferguson and @jamesmcluckie . You can also tweet @GoodPractice or @GoodpracticeAus . You can find out more about GoodPractice by ...
Jan 24, 2017•31 min•Ep. 29
This week on the GoodPractice podcast: Owen, James and Ross discuss 'micro learning'. According to Donald Taylor's 2016 L&D Global Sentiment Survey, micro learning was set to be a hot topic over the past year. But has it had an impact on our industry or is it just another in a long line of fads? If you'd like to share your thoughts on the show, you can find us on Twitter @RossGarnerGP , @owenferguson and @jamesmcluckie . You can also tweet @GoodPractice or @GoodpracticeAus . You can find out mor...
Jan 17, 2017•32 min•Ep. 28
On this week's episode of the podcast, Ross Dickie is joined by Peter Casebow and Owen Ferguson for a prospective look at 2017. What will be this year's big trends, and what will be happening at GoodPractice in the next twelve months? If you'd like to share your thoughts on the show, you can find us on Twitter @petercasebow, @owenferguson or @ross__dickie. You can also get in touch by tweeting @GoodPractice or by visiting our website, goodpractice.com . The CIPD report on performance management ...
Jan 03, 2017•25 min•Ep. 27
In this GoodPractice Holiday Special, team members Justin, Peter, Owen, Stef and Ross (G) share their L&D Christmas wishes. We have plenty to say about curiosity, generosity, humour and relationships, but what would you wish for in your role this Christmas? If you'd like to share your thoughts on the show, you can find us on Twitter @RossGarnerGP , @owenferguson , @petercasebow , @Stefania_Scott and @WriterJustin . You can also tweet @GoodPractice or @GoodpracticeAus , and can find out more at g...
Dec 20, 2016•27 min•Ep. 26
This week: GoodPractice team members Ross, Owen and James play a round of 'Room 101'. What aspects of the L&D industry do they want to see consigned to the Room's darkest depths? Professional actors, sporting analogies and visionary thought leaders should all run for cover. If you'd like to share your thoughts on the show, you can find us on Twitter @RossGarnerGP , @owenferguson and @jamesmcluckie . You can also tweet @GoodPractice or get in touch through goodpractice.com . Music this week was p...
Dec 13, 2016•33 min•Ep. 25
This week: Ross, Owen and Peter from the GoodPractice team discuss our latest research into the online habits of UK managers. We look at how managers respond to workplace management challenges, how online solutions compare to offline help, and why social networks really haven't caught on as a tool for solving problems. You can download the report from our website: http://www.goodpractice.com/ld-resources/google-it-the-secret-online-lives-of-uk-managers/ If you'd like to share your thoughts on th...
Dec 06, 2016•33 min•Ep. 24
In this week's podcast, Ross Dickie is joined by Peter Casebow and Justin Anderson to discuss steps organisations can take to get the most out of internships and work experience. If you'd like to share your thoughts on the show, you can find us on Twitter @petercasebow, @WriterJustin and @ross__dickie. You can also tweet @GoodPractice or get in touch through goodpractice.com.
Nov 22, 2016•25 min•Ep. 23
As teams become more dispersed, and communication technology gets better, the need to work in the same physical space as colleagues has decreased. This week: Ross, Owen and Jonny from the GoodPractice team are joined by L&D consultant Niall Gavin to share their experiences of working from home, and to discuss the steps that organisations can take to support remote workers. If you want to share your thoughts on L&D mistakes or anything else discussed on the show, you can tweet @owenferguson , @bi...
Nov 15, 2016•36 min•Ep. 22
In this week's podcast, Owen Ferguson, Peter Casebow and Justin Anderson discuss classic L&D mistakes. L&D is a challenging profession, but are there persistent errors the industry needs to address, and if so, why do they persist? Are there any mistakes specific to L&D, or are they just normal, human errors manifested in an L&D environment? If you want to share your thoughts on L&D mistakes or anything else discussed on the show, you can tweet @owenferguson , @petercasebow or @writerjustin . You...
Nov 01, 2016•38 min•Ep. 21
In this week's episode, Ross Dickie is joined by Cat MacLeod and Justin Anderson to discuss the challenges they've faced in creating animated videos for the GoodPractice toolkit. If you'd like to share your thoughts on the show, you can find us on Twitter @CatGoodPractice, @WriterJustin or @ross__dickie. You can also tweet @GoodPractice or get in touch at goodpractice.com . You can view Justin's video, 'Virtually Perfect Meetings' by clicking here ....
Oct 25, 2016•31 min•Ep. 20
In this week's podcast, Justin Anderson is joined by Owen Ferguson and James McLuckie to discuss face-to-face training, and whether it is still relevant in modern L&D. Will it survive? Should it survive; and if so, in what format? Owen and James also discuss their thoughts on what the future might hold for L&D, with suggestions for what L&D professionals should be doing to evolve with technology. If you want to share your thoughts on the future of L&D or anything else discussed on the show, you ...
Oct 18, 2016•33 min•Ep. 19
In this week's episode of the podcast, Ross Dickie is joined by COO Owen Ferguson and Content Marketing Manager Stef Scott to discuss the second edition of our research paper, New Perspectives on 70:20:10 . As well as providing an overview of the research, Owen and Stef offer some practical tips for applying 70:20:10 to organisational learning. If you'd like to download a copy of the report, you can do so by visiting the GoodPractice website . You can also share your thoughts with us by tweeting...
Oct 11, 2016•30 min•Ep. 18
Artificial Intelligence is already creeping into our workplace and homes through Google search, smartphones and the new Amazon Echo. But what happens to us when it starts to perform our jobs? This week on the GoodPractice podcast, the CIPD's David D'Souza joins Owen Ferguson, Jonny Anderson and Ross Garner from GoodPractice to discuss the future of work. Should we embrace AI or fight against it? Will we even need to work in the future? If you'd like to share your thoughts on this episode, you ca...
Oct 04, 2016•36 min•Ep. 17
The e-learning industry often suffers from a negative reputation, but why is that and what can we do to change it? On this week's episode of the GoodPractice Podcast, James and Ross are joined by Fiona Quigley from Logicearth to discuss the current state of e-elearning - as well as the tools and techniques we are looking forward to using in the coming months. If you'd like to get in touch with us about this episode, you can tweet @RossGarnerGP , @ JamesMcLuckie or @FionaQuigs . You can also find...
Sep 20, 2016•30 min•Ep. 16
What are the benefits of belonging to a 'community of practice', and what can you learn by sharing your work with colleagues? This week on the podcast, Ross Garner is joined by James McLuckie and Ross Dickie to discuss these questions in light of the recent eLearning Network event in Glasgow. If you'd like to get in touch with us about this episode, you can tweet @RossGarnerGP , @ JamesMcLuckie or @ross__dickie You can also find us @GoodPractice or visit www.goodpractice.com ....
Sep 13, 2016•33 min•Ep. 15
This week on the show we're evaluating the performance of our learning interventions. How do we know we've been successful? What do we do if we've failed? How do we overcome our fear of finding out which is the case? If you'd like to speak to any of us about the things we've discussed on this episode, you can tweet @RossGarnerGP , @OwenFerguson or @AndrewMcGlyn You can also find us @GoodPractice or visit www.goodpractice.com ....
Sep 06, 2016•30 min•Ep. 14
The word 'agile' is tagged on to just about everything these days, but what does it actually mean? This week, Ross Dickie is joined by Owen Ferguson and Jonny Anderson to discuss the principles of agile project management and how it can be applied in organisations. Want to ask us a question about agile? Then feel free to tweet us @owenferguson , @biofractal or @ross__dickie . You can also find us @GoodPractice or visit www.goodpractice.com ....
Aug 30, 2016•32 min•Ep. 13
This week the GoodPractice team break open the dark art of Learning Needs Analysis. What is it? How do you do it? And where do you need to just get out of the way? Then: spell-checking goofs, the political impact of broadband, and Ross' irrational hatred of Jeremy Corbyn. And finally, what do we do for our own CPD? Want to share your thoughts on the show? Then feel free to tweet us @owenferguson , @AMcGlynGP or @RossGarnerGP . You can also find us @GoodPractice or visit www.goodpractice.com . To...
Aug 23, 2016•31 min•Ep. 12
When senior executives ask you to provide training, do you take a note of what they want or challenge them to define the problem? In this week's episode of the GoodPractice Podcast, Australian learning performance architect Con Sotidis joins GoodPractice CEO Peter Casebow to discuss the new role of L&D professionals. We'll be speaking about asking difficult questions, building credibility, and what to do when 'training' isn't the answer. Then, in part two, we discuss Con's technique for smart cu...
Aug 16, 2016•35 min•Ep. 11
Pokémon GO is a cultural phenomenon. In the space of less than a month, the app has been downloaded more than 100 million times. But what is the secret to its success, and what lessons does it hold for those in the L&D industry? This week on the podcast, Ross Dickie is joined by Owen Ferguson and Ross Garner to discuss the role augmented reality and gamification can play in the development of learning resources. Want to share your thoughts on the show? Then feel free to tweet us @owenferguson , ...
Aug 02, 2016•27 min•Ep. 10
This week, Cat MacLeod is joined by Owen Ferguson and Justin Anderson to discuss ways of overcoming a fear of failure. There's also the return of 'What I learned this week', as well as some useful tips on how to recover from a mistake. If you'd like to share your thoughts on the show, you can get in touch with us on Twitter: @CatGoodPractice @owenferguson, and @WriterJustin . You can also tweet at @GoodPractice or visit http://www.goodpractice.com/home/...
Jul 19, 2016•30 min•Ep. 9
This week, Justin Anderson is joined by James McLuckie and Andrew McGlyn to discuss ways of driving engagement with L&D resources. They also offer some useful tips on how to break the ice when networking. Want to share your thoughts on the show? Then find us on Twitter: @JamesMcLuckie, @amcglynGP or @WriterJustin . You can also tweet @GoodPractice or visit http://www.goodpractice.com/home/
Jul 12, 2016•34 min•Ep. 8
This week, Marketing Manager Paul Gray and Online Instructional Designer Ross Garner speak to Ross Dickie about the lessons L&D can learn from the world of marketing. There's also the return of our feature 'What I learned this week', followed by some practical tips for developing your personal brand. If you have any thoughts on the show, you can find us on Twitter @paullyv71 , @RossGarnerGP and @ross__dickie . You can also tweet @GoodPractice or visit http://www.goodpractice.com/home/...
Jul 05, 2016•34 min•Ep. 7
This week, three GoodPractice team members who have worked here for 10 years or more share their thoughts on how the company - and their roles - have changed. How has the culture changed as the company has grown? How have they handled the challenges and opportunities that changing technology has presented? If you want to get in touch with any of us, you can find us on Twitter: @OwenFerguson, @CatGoodPractice, @BlueLee75 and @RossGarnerGP. You can also tweet @GoodPractice or visit http://www.good...
Jun 28, 2016•31 min•Ep. 6
No matter what your role is, you're probably going to need to write eventually. And whether it's an email, performance review or year-end report, communicating clearly should be your goal. In this week's episode of the GoodPractice Podcast, writers Justin Anderson, Ross Dickie and Ross Garner have gathered round their microphones to share their tips for improving your writing. If you'd like some more advice, then check out this blog post Justin wrote for the GoodPractice website: http://www.good...
Jun 21, 2016•19 min•Ep. 5
This week, Owen, Ross and Justin sit down to discuss the latest GoodPractice report: 'Inside the Heads of UK Managers'. If you have any comments on the report, you can get in touch with us on Twitter: @owenferguson, @RossGarnerGP and @WriterJustin You can also tweet at @GoodPractice or visit http://www.goodpractice.com/home/
Jun 14, 2016•32 min•Ep. 4
In this third episode of the GoodPractice podcast, Craig Taylor of HT2 joins Owen and Ross to share his experiences of setting up and running Massive Online Open Courses, as well as the results of experiments that his team have run on how to make them more effective. More details on some of the topics covered can be found in these links: MOOCs: the C***** word is the problem! I’ll tell you when I’m done On MOOCs, completion rates and The Wire MOOC Completion Rates: The Data You can get in touch ...
Jun 07, 2016•30 min•Ep. 3