69: How Exceptional Customer Service Drive Profits with Dr. Kelly Henry
Episode description
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In this episode:
Dr. Kelly Henry is a retired chiropractor turned consultant and coach. For 20 plus years, award-winning chiropractor Dr. Kelly Henry helped patients achieve and live healthier lives.
With the foundation of exceptional customer service and streamlined business procedures, Dr. Henry grew his business into the top producing chiropractic clinics in the nation with multiple locations and doctors.
Today, his passion is to coach businesses to implement and provide exceptional customer service to skyrocket their success.
He's the author of the book Define and Deliver Exceptional Customer Service: Proven Strategies to maximize your profits.
Don't miss out on this episode as Dr. Henry walks us through his process of peeling back the onion to find and assess issues, what led him to coach, and a gift of his five top actions to implement immediately to drive up the perception of excellent customer service.
Here are three reasons why you should listen to the full Episode:
- Dr. Henry's new coaching environment and why he retired and sold his practice.
- Common mistakes businesses make.
- The strategies he helps companies install to have excellent customer service.
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Thanks for listening,
Darrell
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