The Manager Lab - podcast cover

The Manager Lab

Dr. J. Gregory Gillum, CPCCthemanagerlab.podbean.com
Welcome to The Manager Lab, where we delve into the increasingly dynamic world of talent management. In each episode, we will unravel key insights, breakdown the most relevant books and articles, and provide actionable tips to optimize your approach in developing and retaining top talent. Stay tuned for a deep dive into the art, science, and strategy of unlocking your team’s full potential. Let’s enter…The Manager Lab.
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Episodes

Managers Shouldn't Try to Do it All: 4 Methods to Foster Comparative Advantage

Welcome to the Manager Lab, where we delve into the dynamic world of talent management. In this episode, we break down strategies from A.G. Lafley and Roger Martin's article "Leaders Shouldn't Try to Do It All," emphasizing the power of the comparative advantage theory by 19th-century economist David Ricardo. Learn how business leaders can optimize their productivity by focusing on tasks that truly reflect their unique contributions while smartly delegating others. Through examples from Procter ...

Jul 01, 20259 minEp. 59

Managing Gen Z in the Workplace: 9 Strategies (Part 4)

Welcome to the Manager Lab podcast, where we explore the exciting world of talent management. In this episode, we conclude our series on managing Generation Z by discussing the final two strategies: recognizing and rewarding authentic contributions, and emphasizing renewal for well-being. We also address ways to overcome challenges when managing Gen Z employees, highlighting the importance of intentional communication, clear expectations, and fostering environments that promote growth and transp...

Jun 26, 20258 minEp. 58

Managing Gen Z in the Workplace: 9 Strategies (Part 3)

Welcome to the Manager Lab, your hub for mastering talent management in today's fast-paced world. In this episode, we continue our exploration of effective strategies for managing Generation Z in the workplace. Delve into the importance of establishing purpose-driven progression paths to satisfy Gen Z's ambitious drive for career growth. Discover how regular check-ins can foster two-way dialogue and provide the real-time feedback this generation craves. Learn the balance between autonomy and acc...

Jun 24, 20259 minEp. 57

Managing Gen Z in the Workplace: 9 Strategies (Part 2)

Welcome to the Manager Lab, where we explore the ever-evolving realm of talent management. In this episode, we dive into the art of managing Generation Z employees, addressing the issue of disengagement that affects over half of this workforce. By focusing on transparent communication, clear expectations, and continuous learning opportunities, we aim to bridge the gap and harness their full potential. Join us as we present practical strategies to engage and empower Gen Z, enhancing workplace mot...

Jun 19, 202510 minEp. 56

Managing Gen Z in the Workplace: 9 Strategies (Part 1)

Welcome to the Manager Lab, where we explore the evolving world of talent management. In this episode, we delve into the complexities of integrating Gen Z into the workforce, a generation known for its adaptability, technical skills, and a strong desire for authenticity and purpose. We discuss the key characteristics and challenges this generation faces, including their strive for work-life balance and the need for meaningful recognition in the workplace. Understanding and addressing the needs o...

Jun 18, 202512 minEp. 55

The Power of Mattering: 3 Ways to Retain Your High Performers

Welcome to the Manager Lab, where we delve into the dynamic world of talent management. In this episode, we explore the concept of "anti-mattering," a hidden driver of preventable turnover, particularly among high-performing employees. We share insightful strategies on how managers can make employees feel valued and integral to their organization, thereby reducing turnover rates. Learn how regular check-ins, meaningful affirmations, and demonstrating the unique impact of high performers can tran...

Jun 12, 202511 minEp. 54

What Did You Say? 4 Listening Skills Managers Need to Master (Part 2)

Welcome to another episode of the Manager Lab, where we explore the art and science of talent management. This episode delves into the crucial skill of listening, focusing on four essential techniques every leader should master. From fostering a culture of value and engagement to balancing relationship and content, listening is pivotal in transforming leadership approaches. Join us as we break down these techniques, referencing the insights from Deborah Schifrin's December 2024 article in the Ha...

Jun 11, 202513 minEp. 53

What Did You Say? 4 Listening Skills Managers Need to Master (Part 1)

Welcome to the Manager Lab, where we delve into the increasingly dynamic world of talent management. In this episode, we focus on the underestimated skill of listening in the workplace, particularly for leaders. Listening is often overshadowed by presenting and conversing, yet it's regarded as the most crucial communication skill. Explore the insights from Debra Schifrin's Harvard Business Review article on essential listening skills for leaders and learn two fundamental techniques to enhance yo...

Jun 05, 20259 minEp. 52

6 Questions to Really Get to Know Your People: Unlocking Employee Motivation

Welcome to the Manager Lab, where we delve into the increasingly dynamic world of talent management. In this episode, we explore the pressing issue of employee well-being and engagement, highlighting why managers must stay attuned to their team's needs. Discover six pivotal questions that can unlock deeper conversations with your team, helping to establish genuine connections. Learn how asking the right questions can unveil personal insights, reveal professional aspirations, and outline roadbloc...

Jun 03, 202511 minEp. 51

Middle Management Reinvented: From Bureaucracy to Agility

Welcome to the Manager Lab, where we explore the dynamic world of talent management. In this episode, we dissect the long-debated future of middle management, focusing on insights from the "What's the Future of Middle Management" article by Gretchen Gavitt and Vasandhara Hassani, featured in the April 2025 edition of Harvard Business Review. Despite predictions of their demise, middle managers have remained pivotal in organizations, now accounting for 13% of the U.S. labor market. With the rise ...

May 29, 20259 minEp. 50

You're Hired! How to Structure Your Interviewing Process for Success

Welcome to the Manager Lab, where we explore the dynamic world of talent management. In this episode, we delve into structuring great interviews and the questions you need to ask to hire the right person for the job. Draw insights from Zena Wang's article from the January 2025 issue of the Harvard Business Review, as we unravel the best practices for both new and experienced managers. Discover the importance of preparation, starting with a clear job description to set the foundation for effectiv...

May 28, 202513 minEp. 49

When HR Creates the Short List: The Benefits of Letting HR Decide Who Gets an Interview

Welcome to the Manager Lab, where we explore the dynamic world of talent management. In this episode, we discuss the crucial role of HR in improving gender parity and efficiency within hiring processes. Highlighting research from Almasa Sarabi and Nico Lehman, we delve into the benefits of letting HR select interview candidates, resulting in a significant increase in female hires. Discover how this process change has transformed hiring dynamics and largely enhanced managers' satisfaction with HR...

May 22, 20256 minEp. 48

Five Signs Your 1/1's Are Not Working: Here's What To Do

Welcome to the Manager Lab, where we explore the dynamic world of talent management. In this episode, we delve into the art of conducting effective one-on-one meetings. Discover key strategies to optimize these crucial interactions and avoid common pitfalls that can make them feel unproductive. We break down insights from a recent Harvard Business Review article, exploring signs that your one-on-ones might be losing their effectiveness. Learn how to ensure these meetings serve a real purpose, fo...

May 20, 202514 minEp. 47

Work Hacks: Getting 1% Better Every Day

Welcome to the Manager Lab podcast, where we explore the crucial aspects of talent management. In this episode, we delve into a practical and transformative habit designed to enhance your productivity by 1% each day. Listen as we discuss an effective nightly routine that involves jotting down your goals before ending your workday, ultimately bringing clarity and peace of mind. Discover how this simple process can lead to better presence at home and improved morning productivity. Join us as we sh...

May 15, 20256 minEp. 46

Mastering Modern Teamwork: New Rules from McKinsey

Welcome to the Manager Lab, where we explore dynamic trends in talent management. In this episode, discover how modern teams can thrive in a rapidly changing environment by applying cutting-edge principles from McKinsey's latest research. Learn to develop effective operating systems, invest in real-time measurement, and create a culture of continuous improvement. Empower your organization to unlock its full potential with practical insights and actionable strategies.

May 13, 202512 minEp. 45

Psychological Safety: 6 Common Misperceptions and What Leaders Can Do (Part 2)

Welcome to the Manager Lab, your guide to understanding the evolving world of talent management. Join us as we dissect insights from key literature and offer actionable tips for building and retaining top talent. In this episode, we explore the common misconceptions surrounding psychological safety, guided by insights from experts Amy Edmondson and Michaela Karacy. Discover why psychological safety can't be mandated through policies, but instead requires intentional cultivation through messaging...

May 08, 202512 minEp. 44

Psychological Safety: 6 Common Misperceptions and What Leaders Can Do (Part 1)

In this episode of the Manager Lab, we explore the concept of psychological safety and tackle widespread misconceptions surrounding it. We discuss how psychological safety is often misunderstood as being nice, equated with getting one's way, or considered as a guarantee for job security. Drawing insights from an article by Amy Edmondson and Michaela Kerasi, we clarify these fallacies and emphasize the true essence of psychological safety: fostering an environment where candor is encouraged and v...

May 06, 202510 minEp. 43

Trust & Inspire: Unleashing the Potential of Your Direct Reports (Part 3)

Welcome to the Manager Lab, where we explore the dynamic world of talent management. In this episode, we delve into Stephen M. R. Covey's insights on treating team members according to their potential, as outlined in Franklin Covey's white paper on trust-building. Discover actionable strategies to foster growth and visibility in your direct reports by assigning them skill-building tasks and involving them in high-profile projects. We'll discuss the importance of regular check-ins to track progre...

May 01, 20259 minEp. 42

Trust & Inspire: Unleashing the Potential of Your Direct Reports (Part 2)

Welcome to the Manager Lab, where we explore effective talent management strategies. In this episode, we delve into the art of enhancing your team's potential with a focus on reputation building, impactful feedback, and personalized coaching. Discover how to align feedback with company values and direct report goals, enhancing both performance and trust within your team. Join us as we discuss actionable tips for developing a thriving, collaborative workplace environment.

Apr 29, 20258 minEp. 41

Trust & Inspire: Unleashing the Potential of Your Direct Reports (Part 1)

Welcome to the Manager Lab, your go-to podcast for diving deep into the ever-evolving realm of talent management. In this episode, we explore the transformative power of trust and its role in contemporary leadership styles. Join us as we examine insights from Franklin Covey's "How to Build Trust and Unleash the Potential of Your Direct Reports." We'll delve into the shift from traditional command-and-control leadership to a more collaborative approach, emphasizing the importance of recognizing e...

Apr 24, 202511 minEp. 40

Want Engaged Employees? Better Have Engaged Managers

In this insightful episode of the Manager Lab, we steer away from our usual article reviews and dive into a transformative session from the 2024 Association for Talent Development conference. Explore the crucial connection between leadership energy and employee engagement with expert insights from David Yesford and Tom Roth of Wilson Learning Corporation. Discover why engaged managers are pivotal for cultivating high-performing teams and how leadership has remained a constant despite the evolvin...

Apr 22, 202515 minEp. 39

The Art of Focus: 7 Tips to Thrive in a World of Distraction

Welcome to the Manager Lab, where we explore the dynamic realm of talent management. In this episode, we dive into Rebecca Knight's insights on managing distractions, derived from her February 2025 HBR article, 'Seven Habits to Stay Focused in a World Full of Distractions.' Discover practical tips and strategies inspired by the book 'Finding Focus, Own Your Attention in the Age of Distraction' by Zelena Montmeny, aimed at helping you cultivate deep concentration amidst a myriad of interruptions....

Apr 17, 202512 minEp. 38

Mastering Meetings: 7 Rules for Effective Leaders

In this episode of the Manager Lab, we depart from our usual analysis of leading articles and delve into a discovered handout offering invaluable guidelines for effective meeting management. Our discussion uncovers seven vital principles to lead meetings with confidence and efficiency. From crafting a purposeful agenda and preparing for participants to delegating duties and mastering follow-ups, each rule is designed to enhance your managerial prowess. Join us as we explore these practical strat...

Apr 15, 20258 minEp. 37

Unlocking Hiring Talent: Mastering the Onboarding Experience

Welcome to the Manager Lab, where we delve into the dynamic world of talent management. This episode uncovers the vital role of onboarding in employee retention, highlighting common pitfalls and providing strategies for improvement. Discover why a strong onboarding experience is crucial in forming emotional bonds with new hires and preventing costly turnover. Gain insights into creating an engaging and supportive environment that reflects your company's employee value proposition (EVP) and ensur...

Apr 10, 20257 minEp. 36

Manager Tool Kit: How to Improve Your Delegation Skills

Welcome to the Manager Lab, your go-to podcast for insights into talent management and leadership excellence. In our latest episode, we explore the art of delegation, inspired by Rebecca Knight's Harvard Business Review article, "How to Get Better at Delegating." Discover why delegation is more than just handing off tasks; it is a strategic move to empower your team and maximize your own impact. Learn why many managers struggle with delegation and how overcoming emotional barriers can liberate y...

Apr 08, 202514 minEp. 35

Well-Intentioned Behaviors: 5 Ways You Can Hurt Your Team

Welcome to the Manager Lab, where we explore the dynamic world of talent management. In this episode, we review Nihar Charya's article from the Harvard Business Review, examining the unintended consequences of certain managerial behaviors. Discover how well-intentioned actions like seeking constant agreement, overprotecting, and avoiding delegation can inadvertently harm your team. Learn to balance support and autonomy to unlock your team's full potential and dodge the pitfalls of counterproduct...

Apr 03, 20258 minEp. 34

The Trust Tree: Fostering Capabilities and Competence in Leadership

Welcome to the Manager Lab, a podcast dedicated to exploring the dynamic world of talent management. In this episode, we take a deep dive into the core values of the trust tree, as illustrated by Stephen M. R. Covey in his book The Speed of Trust. Building on our previous discussion about integrity and intent, we focus on the importance of competence, capabilities, and results in fostering trust within organizations. Discover how identifying unique strengths, maintaining a positive attitude, con...

Apr 01, 20259 minEp. 33

The Trust Tree: Fostering Integrity and Intent in Leadership

Welcome to the Manager Lab, where we delve into the dynamic world of talent management. This episode takes you on a journey into Stephen M.R. Covey's celebrated book, "The Speed of Trust," exploring the integral concepts of trust in leadership. We examine the foundational values of integrity and intent, part of the "Trust Tree," critical for leaders aiming to develop genuine trust with their teams. Dive deep into the unseen and visible aspects of trust, where integrity involves living a life tru...

Mar 27, 202512 minEp. 32

Don't Neglect Your High-Performers: They Need Feedback, Too

Welcome to the Manager Lab, where we explore the dynamic field of talent management. In our latest episode, we delve into the pivotal role of feedback in enhancing the productivity of high-performing employees. Discover how effective communication can boost motivation and retention among top talents. Learn the art of delivering constructive feedback, avoiding hyperbolic language, and aligning feedback with skills and behavior rather than personal traits. Uncover four actionable strategies to kee...

Mar 25, 202510 minEp. 31

The Art of Disconnecting: You and Your Team Depends on It

In this episode of the Manager Lab, we explore the significance of disengaging from work after hours, focusing on an insightful article from the Harvard Business Review by Remy Jennings, Allison Gabriel, and Claudania Lanage. Learn why leaders who mentally detach from their work during non-working hours perform better and feel more energized the next day. Discover practical strategies for establishing clear boundaries between work and personal life, and understand the importance of using recover...

Mar 20, 20259 minEp. 30
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