81. The Lean Management System in Action
Pam Helander, Catalysis faculty, shares about the pilot workshop, Lean Management System in Action, that Catalysis held at Mount Sinai Morningside in New York City.
Aug 07, 2023•16 min•Season 3Ep. 81
The Lens
Get a glimpse inside healthcare organizations that are transforming to a culture of improvement to deliver continually higher value outcomes for patients, staff, and communities.
Last refreshed: ⓘ
Follow this podcast in the Metacast mobile app to refresh it and see new episodes.
Podcasts are better in Metacast mobile app
Don't just listen to podcasts. Learn from them with transcripts, summaries, and chapters for every episode. Skim, search, and bookmark insights. Learn more
Episodes
80. University Emergency Department Redesign
Todd Fischer, Ian Wedgwood, Ken Shanahan, and Krystal Cassanelli from the University Campus of UMass Memorial Health describe the redesign of their Emergency Department (ED) to streamline the flow for patient discharge.
Jul 24, 2023•15 min•Season 3Ep. 80
79. UW Medicine, Valley Medical Center Improvement Idea Program
Jamie Stilwill and Kristine Nicholson, from the University of Washington, Valley Medical Center in Renton, Washington, share about their Improvement idea program that has been in place for 6 years.
Jul 10, 2023•32 min•Season 3Ep. 79
78. Transitioning to healthcare improvement from other industries
Kim Keller, Mary Ghaly Akella, and Shelcy Kamrud, from Mount Sinai Morningside, join us to share about their experiences transitioning to healthcare from continuous improvement roles within other industries.
Jun 26, 2023•33 min•Season 3Ep. 78
77. Digital Integration and Workflow Design
Elizabeth Howe, Director of Performance Excellence at Duke University Health System in North Carolina, explains the process that Duke followed to introduce a Workflow Redesign and Digital Integration as part of their Digital Front Door to streamline the patient intake process.
Jun 12, 2023•20 min•Season 3Ep. 77
76. A Long Transformational Journey at Trinity Muscatine
Hear from Glenda Reichert, a Performance Improvement Analyst with UnityPoint Health at Trinity in Muscatine, Iowa, who has been part of the Catalysis community for many years. Glenda shares about how Trinity continues to review and apply shared learnings from Catalysis in their work.
May 29, 2023•21 min•Season 3Ep. 76
75. Hosting a Gemba Visit
Rachel DeMaster, Director, Care Improvement & Innovation and Kristy Consoli, Administrative Specialist, Care Improvement and Innovation Services from Montage Health located in Monterey, CA join us to talk about their experience and learnings from hosting a recent Gemba visit for fellow Catalysis Healthcare Value Network members.
May 15, 2023•26 min•Season 3Ep. 75
74. Critical Pathways
Kellie Olmstead, Vice President and Chief Transformation Officer at Nemours Children's Health in Jacksonville, Florida joins us to describe the Clinical Pathways improvement work and progress made at Nemours.
May 01, 2023•19 min•Season 3Ep. 74
73. Getting the Board Involved
John Toussaint, MD, Executive Chairman of the Catalysis Board of Directors, explains the importance of healthcare organizations engaging the Board of Directors in improvement work.
Apr 03, 2023•22 min•Season 3Ep. 73
72. Daily Management System Spread and Sustainment
How do you spread and sustain improvement work as an organization? Being able to successfully respond to this challenge is vital to an organization’s success. In this episode we are joined by Kim Keller, Mary Ghaly Akella, and Shelcy Kamrud, from Mount Sinai Morningside, one of our Catalysis Healthcare Value Network members, to discuss their approach and experience implementing a Daily Management System. This team will also be teaching a Pre-Summit workshop “Prioritize Your Process: Tactics to I...
Mar 20, 2023•30 min•Season 3Ep. 72
71. Innovative Problem Solving through Collaboration
Effective problem solving is foundational in a culture of continuous improvement. Today we are joined by Catalysis faculty member, Jenn Christison, to hear about the role collaboration plays in supporting more innovative problem solving. Jenn will delve even further into this topic during her Pre-Summit workshop “Engaging Your Teams in Collaborative Process Design” in Chicago this June. Please go to createvalue.org/summit to learn more.
Mar 08, 2023•19 min•Season 3Ep. 71
70. Helsinki University Hospital – Self-Assessment Instrument
Elina Reponen, MD, Ph.D., Chief Anesthesiologist at the Helsinki University Hospital, shares with us about her experience in Finland using the self-assessment instrument for Lean implementation in a healthcare system that was developed by CLEAR (the Center for Lean Engagement and Research).
Feb 20, 2023•22 min•Season 3Ep. 70
69. Addressing Discharge Barriers at UMass
Kevin Reynolds, Radiology Technologist and Senior Clinical Quality Manager, and Liz Trumble, Lean Six Sigma Black Belt with the Center for Innovation and Transformational Change, from UMass Memorial Health discuss their improvement work on patient discharge barriers. For additional information, see their recently published white paper "Discharge Barriers Escalation (Radiology): Easy Access to Information and EHR Messaging Platform Reduce Discharge Delays" on createvalue.org under Resources and W...
Feb 06, 2023•29 min•Season 3Ep. 69
68. Reflections on Lean in Healthcare: Insights for the Future
Dr. Lisa Yerian, a Surgical Pathologist and Chief Improvement Officer at the Cleveland Clinic shares her thoughts about the impact of lean in healthcare.
Jan 23, 2023•27 min•Season 3Ep. 68
67. Learning Lean Implementation in Healthcare
Donna Litwinski, Executive Director of the Lean Resource Office with the Memorial Care Health System in Fountain Valley, California shares some of her reflections on improvement and what she sees ahead.
Jan 09, 2023•18 min•Season 3Ep. 67
66. Objectives and Key Results
Sarah Sydlowski, Associate Chief Improvement Officer, and Melissa Vandergriff, Continuous Improvement Director from the Cleveland Clinic join us to share about the value and use of Objectives and Key Results, or OKRs.
Dec 12, 2022•39 min•Season 3Ep. 66
65. How to Translate New Learnings to Actionable Plans
Alli Kulp, Todd Schneider, and Emily Swaney join us from OhioHealth, one of our Catalysis Healthcare Value Network member organizations. They took the opportunity to send a group to the 2022 Lean Healthcare Transformation Summit and share about the process they created to categorize and prioritize their team’s takeaways and learnings to ensure they got the most out of the event.
Nov 28, 2022•26 min•Season 3Ep. 65
64. Reflections on a Career of Improvement
Walter Bilgram, the now retired former Vice President of Operational Excellence at BJC Healthcare in Missouri shares his thoughts and reflections on his career and over 30 years of work in quality and improvement.
Nov 14, 2022•24 min•Season 3Ep. 64
63. Psychological Barriers to Problem-Solving and Agility in Healthcare
Dr. Pierre-Luc Fournier, Professor of Operations Management at the University of Sherbrooke in Quebec, and a contributor to our partner CLEAR (the Center for Lean Engagement and Research) at the University of California – Berkley School of Public Health, shares about the results of a study done on the psychological barriers to problem-solving and agility in healthcare.
Oct 31, 2022•35 min•Season 3Ep. 63
62. New Care Model Development
Pete Knox and Ted Toussaint from Prospect3 share about their work with health system leaders to accelerate their journey to population health by redesigning primary care and building internal capability for redesign and new care model development.
Oct 17, 2022•24 min•Season 3Ep. 62
61. Closing the Loop at Intermountain Healthcare
Matt Pollard, a former ER doctor and now Vice President of Continuous Improvement at Intermountain Healthcare in Salt Lake City discusses the importance of closing the loop and constant diligence in maintaining and examining your systems to keep them moving forward.
Oct 03, 2022•39 min•Season 3Ep. 61
60. UMass Memorial’s Operating Room Preference Card Optimization Project
We hear from the team from UMass Memorial Health System about their operating room preference cards improvement project.
Sep 19, 2022•26 min•Season 3Ep. 60
59. Lean Management IS your Quality-PI-Safety-Risk Management Program
Dr. Lee Erickson, Senior VP & Chief Quality Officer with Tufts Medicine in Massachusetts shares about Integrated Daily Management Systems and Tiered huddles and how they are all interconnected to improve all outcomes.
Sep 06, 2022•32 min•Season 3Ep. 59
58. How to Build a Better Boat and Keep it Afloat
We are joined by Jeannine Grinnell, CEO of UW Medicine – Valley Medical Center, who presented a keynote at the 2022 Catalysis Lean Healthcare Summit, sharing about their journey and work to “build a better boat.”
Aug 22, 2022•21 min•Season 3Ep. 58
57. Adapting Huddles for a Hybrid Remote World
Daily huddles are an important element in a lean management system. Shelcy Kamrud and Natalie Bergstrom, from Mount Sinai Morningside, share with us about how they implemented and adapted their daily huddle standard to their Patient Care Liaison team, virtually.
Aug 08, 2022•37 min•Season 3Ep. 57
56. Adding a Higher Tiered Non-Clinical Huddle
Kim Brown and Beau Gostomsky, from Children’s Mercy Hospital in Kansas City, join us to talk about how they have implemented and learned from huddles for Shared Services leaders.
Jul 25, 2022•23 min•Season 3Ep. 56
55. Learnings from Using Leader Standard Work
Dr. Mike Conroy, Chief Medical Officer for Sutter Medical Group in Sacramento, shares how he uses leader standard work and what he has learned. Leader standard work has been a big topic of conversation throughout the Catalysis community because it helps us stay focused on what matters most.
Jul 11, 2022•15 min•Season 3Ep. 55
54. How a Buddy System Supports Personal Development
Don Shilton, Executive Coach with Catalysis, explains how healthcare executives he is coaching have been utilizing a buddy system to help them with personal development.
Jun 27, 2022•21 min•Season 3Ep. 54
53. What the RaDonda Vaught Case Teaches Us About Culture’s Influence on Patient Safety
We are joined by Ken Segel from Value Capture, to reflect on the impact of RaDonda Vaught’s conviction on healthcare. Ken co-authored an article with John Toussaint, “4 Actions to Reduce Medical Errors in US Hospitals,” that was recently published in Harvard Business Review.
May 16, 2022•29 min•Season 3Ep. 53
52. Using the Model Cell Approach to Lean Implementation
Model cells are test centers in an organization to experiment with new ideas and provide the opportunity to showcase what’s possible to the rest of the organization. Julie Williams, Operational Innovation Specialist at Nebraska Methodist Health System, shares with us about the model cell work they have done at Methodist Health System.
May 02, 2022•11 min•Season 3Ep. 52
Hosted on Spotify for Creators (Anchor)
For the best experience, listen in Metacast app for iOS or Android