111. My Lean Transformation Journey at Stanford Children’s
Dr. Terry Platchek from Stanford Medicine Children’s Health shares his 14-year journey of lean and improvement in healthcare.
Oct 13, 2025•31 min•Season 4Ep. 111
The Lens
Get a glimpse inside healthcare organizations that are transforming to a culture of improvement to deliver continually higher value outcomes for patients, staff, and communities.
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Episodes
110. What It Takes to Lead Lasting Healthcare Transformation
Al Pilong, new Catalysis executive coach, draws on more than 30 years in healthcare to share what it takes to drive lasting transformation.
Sep 15, 2025•29 min•Season 4Ep. 109
109. Reflections on a Career of Leadership in Healthcare
Paul Kempinski, recently retired former CEO at Children’s Mercy in Kansas City, joins us to discuss the importance of coaching and mentorship for executives, reflecting on his 40 plus years of leadership in healthcare.
Sep 02, 2025•38 min•Season 4Ep. 109
108. Introducing our New CEO
John Toussaint joins the podcast to help introduce our new CEO - Carlos Scholz. Carlos joins Catalysis with over 20 years of lean leadership experience with over 14 years in healthcare.
Aug 18, 2025•32 min•Season 4Ep. 108
107. Improvement and OD Teams working together for Improvement Capability Development at Stanford Children’s
Sheri Nakamura - Capability Development Manager and David Franklin, M.A. - Senior Organizational Development Consultant, from Stanford Medicine Children’s Hospital explain their work on Improvement Capability Development as part of the Packard Quality Management System at Stanford Children’s.
Jul 21, 2025•28 min•Season 4Ep. 105
106. How to Translate New Learnings to Actionable Plans
Emily Swaney - Sr. Director, Alli Kulp - Sr. Advisor, and Todd Schneider - Sr. Lean Advisor, from the Lean Promotion Office at OhioHealth describe how their small improvement team maximizes what they learn at events for their transformation journey.
Jun 16, 2025•28 min•Season 4Ep. 105
105. The Power of Going to Gemba at Different Sites
Jurriaan de Jong, PhD, Assistant Professor, Department of Operations and Business Analytics at The Ohio State University explains the value and power of taking improvement students to the gemba at a variety of organizations.
May 19, 2025•19 min•Season 4Ep. 105
104. The Explosion and Impact of Electronic Health Information on Care Delivery
Dr. John Toussaint discusses the impact of electronic health information on care delivery and the possibilities of AI to help providers improve care.
Apr 21, 2025•22 min•Season 4Ep. 104
103. The Journey from Pharmacy to Improvement and Quality
Yazmyne Campos, the Accreditation Manager at Torrance Memorial Medical Center in southern California describes her journey into improvement, quality and accreditation, a path she did not originally envision for herself.
Mar 17, 2025•15 min•Season 4Ep. 103
102. Advancing Health Equity: A Path Forward
Dorothy Hung, Ph.D., Director of the Center for Lean Engagement & Research (CLEAR) at the University of California – Berkley shares the results from research done on advancing health equity and leader practices. These findings will also be presented in a published paper.
Feb 17, 2025•21 min•Season 4Ep. 102
101. Better Care Coalition Follow-Up
Dr. John Toussaint, Catalysis’ Executive Chairman of the Board and Steve Shortell, Co-Founder of the Center for Lean Engagement and Research (CLEAR) at the University of California – Berkley, follow-up with us on the discussion they started on episode 85 about their article “The Better Care Plan: A Blueprint for Improving America’s Healthcare System” and the coalition workgroups that have started up.
Jan 06, 2025•35 min•Season 4Ep. 101
100. Reflecting on 100 Episodes of The Lens
John Toussaint, MD joins us as we celebrate our 100th episode of The Lens and helps us reflect on where we have been and where we hope to go in the future.
Dec 09, 2024•17 min•Season 3Ep. 100
99. Reflections of a Healthcare CEO in a Time of Crisis
Kathryn Correia, President and CEO, Emerita for Legacy Health, joins us to share about how she and her team at Legacy navigated multiple crises in Portland, Oregon during the tumultuous year of 2020.
Nov 11, 2024•34 min•Season 3Ep. 99
98. The Winding Road to Chief Nursing Officer
Emily Jackson, Chief Nursing Officer and Vice President of Patient Care Services at New York Presbyterian Hudson Valley Hospital, tells the story of the journey to her current role.
Oct 14, 2024•28 min•Season 3Ep. 98
97. How to PDSA your Internal Management System Training
John Boyko, a Director at the Kaizen Promotion Office (KPO) at Washington Hospital Health System in Fremont, California describes how their KPO Team practiced what they preached in reviewing, studying, and adjusting their internal Management System training program.
Sep 16, 2024•21 min•Season 3Ep. 97
96. Reducing Mental Health Gaps with a Digital Ecosystem
Sam Nordberg, who serves as the Chief of Integrated Behavioral Health at Reliant Medical Group in Massachusetts, tells us about the platform-based digital Ecosystem they are using to help treat mental health issues.
Aug 19, 2024•25 min•Season 3Ep. 96
95. Baldridge Award Journey and Operational Improvement
Carol Shields, the Director of Performance Excellence at Community Health Network in Indiana, explains how their Baldridge award journey has helped the improvement work at Community Health.
Jul 22, 2024•13 min•Season 3Ep. 95
94. Leading to Engage
Bryan Cutliff, from SA Partners, details the concept and research of self-leadership and its role as an engagement system within organizations.
Jun 24, 2024•30 min•Season 3Ep. 94
93. Equity Panel
Julie King, who leads DEI efforts at Advocate Health Care in IL as well as DEI Learning and Education across the national Advocate Health enterprise, joins us to discuss equity in healthcare, as a continuation from the panel at the 2023 Lean Healthcare Transformation Summit.
May 28, 2024•19 min•Season 3Ep. 93
92. Sal the Sepsis Sea Otter at Cook County
Dr. Erik Mikaitis, Dr. Katie Radigan, Dr. Joe Palter, Jennifer Rozenich, and Andrea Ramel, from Cook County Health in Chicago, describe the process and work they did in the last year to quickly identify and treat sepsis.
Apr 29, 2024•27 min•Season 3Ep. 92
91. Modular Integration in Healthcare Facilities
Jenny Han, Director of Design Integration at The Boldt Company, shares about Boldt’s use of Lean in the development of their modular design healthcare units.
Mar 25, 2024•23 min•Season 3Ep. 91
90. Using Appreciative Inquiry in Healthcare
Dr. Elizabeth Warner, Chief Medical Officer at Cherry Health in Michigan and author, joins us to describe the concept and practice of Appreciative Inquiry in healthcare.
Feb 26, 2024•26 min•Season 3Ep. 90
89. UW Medicine Valley Medical Center Process Improvement Gold Star Program
Jamie Stillwill and Joell Teal, from the University of Washington – Valley Medical Center, share about their multi-tiered internal recognition program.
Feb 12, 2024•16 min•Season 3Ep. 89
88. The Importance of Alignment in Healthcare
Joe Sluka and Dr. Jeff Absalon, from Level Zero, discuss alignment in healthcare organizations and the roles of the board, executive team, and physicians in cultivating this alignment.
Jan 22, 2024•21 min•Season 3Ep. 88
87. Preventing Harm through Root Cause Analysis
Molly Rank and David Allison, former staff at Peace Health discuss preventing harm through root cause analysis (RCA) and examine the link between RCA and an organization’s Lean Improvement Strategy.
Dec 18, 2023•20 min•Season 3Ep. 87
86. The Mistakes that Make Us
Mark Graban joins us to talk about his book, The Mistakes that Make Us, which focuses on how to learn from mistakes and create a culture of continuous improvement and innovation.
Dec 04, 2023•27 min•Season 3Ep. 86
85. The Better Care Plan
Dr. John Toussaint, Catalysis’ Executive Board Chair and Steve Shortell, Co-Founder of the Center for Lean Engagement and Research (CLEAR) at the University of California – Berkley, join us to discuss the content of the article they helped write, "The Better Care Plan: A Blueprint for Improving America’s Healthcare System." This article explores how to transition the current fee-for-service system in America to a risk-adjusted payment system with increased transparency on performance to continuo...
Oct 30, 2023•36 min•Season 3Ep. 85
84. Making Change Stick
Amy Mervak and Mike Radtke, faculty of the workshop, Making Change Stick, focus on the many hidden factors that can be barriers to individual and organizational change efforts, how to make these factors visible, and address them.
Oct 09, 2023•35 min•Season 3Ep. 84
83. Community Health Network RCA Process
Ginger Breeck, Executive Director of Patient Safety & Experience at the Community Health Network in Indiana, shares about Community Health's work to develop a strong and supportive process for Root Cause Analysis, or RCA.
Sep 18, 2023•32 min•Season 3Ep. 83
82. Spreading Learning in Nigeria
Adam Thompson and Aisha Amira Saidu, of EHA Clinics in Nigeria, Africa share how they are using a variety of non-traditional resources to encourage everyone in their organization to see themselves as part of improvement and lean.
Aug 21, 2023•36 min•Season 3Ep. 82
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