Ep. 130: Q&A - Increasing Client Retention Rate | Opening a Second Location | First Year Growth | Difficult Client Conversations
Episode description
Get Booked & Busy: https://laurenlappin.com.au/booked-and-busy
In this week's episode Lauren tackles a list of four very BIG Listener Questions from a recent Instagram Poll - this is part 1 of a 2-part Q&A series.
If you have burning questions for your Salon Business and want to hear Lauren's take on them in a future episode of the Podcast - Follow Lauren on Instagram here @laurenlappin_.
- What is the most effective way to support Staff to rebook Clients?
- Should I open a second location? (08:00).
- First Year Growth, where should I be? (15:15).
- How do we tell a Client that their lashes are damaged from another Salon without offending the Client? (23:00).
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Lauren on Instagram: https://www.instagram.com/laurenlappin_
Allure's Instagram: https://www.instagram.com/allure_lashbeautybar
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This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com
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This episodes theme music (Title: 'Highlander'') is from the amazing 'Scandianvianz'.
Check them out on YouTube here and Subscribe to their Playlists: https://www.youtube.com/watch?v=NIGxBs8IPHM&list=PLzCxunOM5WFLOaTRCzeGrODz8TWaLrbhv&index=24