In this episode of The Kelly Roach Show, Kelly discusses the importance of increasing customer retention in order to maintain a steady stream of sales and revenue. She provides tips and strategies for improving customer retention, such as creating a personalized onboarding experience, customizing the product for each customer, and offering quick wins in the first 30 days. She also emphasizes the need to continually track and celebrate customer progress to prevent them from disengaging. You shoul...
Dec 04, 2023•13 min•Ep. 980
In this episode of The Kelly Roach Show, Kelly discusses the changes happening in the perception of brands online and how it affects sales. She emphasizes the shift from celebrity-focused marketing to elevating the client as the hero. Kelly also highlights the importance of earning people's trust and business by investing in them and providing a great client experience. By implementing these changes, your customers will be more committed, and you’ll have more sustainable business growth. Also in...
Nov 30, 2023•15 min•Ep. 979
In this episode of The Kelly Roach Show, Kelly is joined by Krystel Borg to discuss the importance of making small shifts in business to achieve big results. Many people get stuck in patterns and struggle to observe their own behaviors and patterns. By making small changes, or 2 mm shifts, individuals can unlock new possibilities and achieve their goals. Kelly and Krystel also emphasize the power of launching and how it can accelerate the growth of your audience, email list, and sales. The Scale...
Nov 27, 2023•24 min•Ep. 978
In this episode of The Kelly Roach Show, Kelly talks about the importance of setting high standards and not basing goals on other people's expectations. She shares how her mentor, Dave, encouraged her to dream big and start her own business. Kelly emphasizes the need to set a new standard, shatter ceilings, and disrupt the status quo. She encourages listeners to ask themselves where they need to show up better and use their gifts in a greater capacity. Also in this episode: Set goals based on yo...
Nov 23, 2023•9 min•Ep. 977
In this episode of The Kelly Roach Show, Kelly is joined by Darnyelle Jervey Harmon to discuss her book, "Move to Millions." Darnyelle is a business leader, bestselling author, and a person of God. She shares her inspiring story of overcoming barriers and achieving success in the business world. This episode also highlights Darnyelle’s practical strategies for achieving financial and spiritual abundance. The strategy of surrender involves creating a plan, doing your best, and leaving the results...
Nov 20, 2023•26 min•Ep. 976
In this episode of The Kelly Roach Show, Kelly discusses the future of online business and the role of artificial intelligence (AI). She shares the potential pros and cons of using AI and her perspective on leveraging human connection and intuition in business. Kelly emphasizes the importance of maintaining the human element in business and the need to protect and expand our consciousness. She also cautions against relying too heavily on AI and highlights the value of slow and steady adaptation....
Nov 16, 2023•14 min•Ep. 975
In this episode of The Kelly Roach Show, Kelly dives deep into the fallacy of seeking relief in simplicity. She discusses the importance of making adjustments, breaking free from stagnation, and embracing the one thing that can change everything: building a multimillion-dollar referral pipeline. Don't settle for mediocrity, take action, and watch your business soar to new heights. It's time to unleash your potential and create a lasting legacy. Also in this episode: Building a sustainable busine...
Nov 13, 2023•21 min•Ep. 974
In this episode of The Kelly Roach Show, Kelly discusses the importance of planning and preparing for a record-breaking 2024. She emphasizes the need to update strategies to match the changing buying habits of customers and shares success stories from her clients. Kelly focuses on the concept of the "who for the how" and explains how a healthy weekly sales breakdown can drive growth in a company. She highlights the five core categories of revenue production: new prospects, upsells, renewals, ref...
Nov 10, 2023•20 min•Ep. 973
In this episode of The Kelly Roach Show, Kelly discusses the dangers of obsessing over the wrong things in business and the importance of focusing on high-impact activities. She emphasizes the need for precision and execution in time blocking and highlights the significance of relationships in driving business growth. Kelly introduces the Advanced Innovation Society, a global network of leaders focused on building real relationships and collaborating to innovate and succeed in business. She enco...
Nov 09, 2023•16 min•Ep. 972
In this episode of The Kelly Roach Show, Kelly discusses the importance of targeting affluent buyers and how to sell to them effectively. She emphasizes the power of referral marketing and explains that affluent buyers are more likely to make a purchase based on a trusted recommendation. Kelly also highlights the benefits of referral marketing, such as higher customer lifetime value and lower churn rate. She introduces the Advanced Innovation Society, a membership program that provides training ...
Nov 08, 2023•13 min•Ep. 971
In this episode of The Kelly Roach Show, Kelly discusses the importance of building an army of referral partners to sell for your business. Referral-based companies tend to grow 86% more over a two-year period than companies that do not have a strong referral program. Referrals are more reliable and consistent than other marketing strategies, making them a valuable asset for any business. Kelly shares three ways to build an army of referral partners: employing your own customers as ambassadors, ...
Nov 07, 2023•15 min•Ep. 970
In this episode of The Kelly Roach Show, Kelly discusses how to transition referral marketing from being sporadic and unpredictable to becoming a consistent and significant income stream. She emphasizes the importance of consistency and frequency in referral marketing and highlights the power of customer results in driving referrals. Kelly also emphasizes the need for someone to own the referral marketing program and outlines the steps to set up a successful referral marketing system. She stress...
Nov 06, 2023•17 min•Ep. 969
In this episode of The Kelly Roach Show, Kelly uncovers five strategies to reduce friction and make your business more referable. With a focus on simplicity and clarity, these strategies are designed not only to boost referrals but increase overall sales by improving how you connect with your audience and partners. There is unbelievable power behind a singular, clear result that your business delivers, and Kelly urges entrepreneurs to communicate this consistently across all platforms. This clar...
Nov 03, 2023•21 min•Ep. 968
In this episode of The Kelly Roach Show, Kelly shares essential strategies for kickstarting your sales growth as we close out the year and look to 2024. Pulling from over a decade of entrepreneurial experience, Kelly talks about her approach to adopting new technologies and strategies with caution, focusing instead on what has been proven to work time and time again. If you ask Kelly, “The grass is always greener where you water it," proving the importance of focus and attention in growing your ...
Nov 02, 2023•18 min•Ep. 967
In this episode of The Kelly Roach Show, Kelly discusses how to find purpose, drive, and passion to keep growing financially when you’re unsure of how to use the money you’re accumulating with your business. She also explores insights on managing money, overcoming fears, and embracing the transformative journey of wealth creation. She suggests that the motivation to grow one's business should be rooted in the desire to make a positive impact rather than the pursuit of material possessions. Kelly...
Oct 30, 2023•13 min•Ep. 966
In this episode of The Kelly Roach Show, Kelly discusses the importance of visibility in achieving business and personal growth success. She emphasizes that many business owners need to work on their strategies by not getting caught in perfectionism, which hinders their progress. The power of advertising creates familiarity and builds trust in audiences. In an age of AI-generated content, authenticity, and human connection are becoming even more valuable. Your income is directly tied to your imp...
Oct 26, 2023•14 min•Ep. 965
Kelly addresses how to stop spending money and the four hidden ways your business may be losing money. Inflation is on the rise, but price increases can be tricky. We explore when and how to adjust pricing or find alternative solutions. Learn how team time can be misused and how conducting a time audit can boost productivity. Discover the untapped potential within your existing leads and customer base and how nurturing relationships can create sustained growth. Small tweaks and innovative thinki...
Oct 23, 2023•19 min
Kelly challenges the conventional wisdom of minimal owner's draw and compensation for tax purposes. She urges entrepreneurs to pay themselves a salary that covers their needs, savings, and desired lifestyle, emphasizing the link between financial security and mental health. Kelly uncovers the pitfalls of underpaying yourself, from jeopardizing your family's well-being during tough times to diminishing your negotiating power when selling your business and how it’s important to accurately represen...
Oct 19, 2023•23 min
Kelly explains how aligning with the cultural patterns, beliefs, and ideas of your era can boost your offerings' relevance, resulting in higher conversions. Understanding your market's position on the market maturity model is crucial, as it guides your strategy. Kelly underscores the shift in sales strategies to cater to evolving buyer mentalities, focusing on reactivations, upsells, referrals, and more within your existing customer base. She encourages you to tap into the Zeitgeist of your mark...
Oct 16, 2023•23 min
Kelly discusses her best life hacks for a richer, more intentional life. Discover the power of intentional family priorities, like reserving weekends for quality time and self-care. From how starting Saturdays with massages sets the perfect weekend tone to theme days for work, or daily meditation, Kelly lays out all of her daily life tricks and emphasizes how outsourcing tasks reclaim time in order to focus on what truly matters. Also in this episode: Prioritize A Relaxing Family Life: Consider ...
Oct 12, 2023•18 min
Kelly reveals the essential elements in how to overcome adversity and build a champion's mindset in faith-driven businesses, emphasizing the emotional toll that scaling can take. Hate, litigation, and betrayal often hinder entrepreneurs on their path to success. She shares insights on handling emotional struggles that can derail business growth. Kelly's stories highlight the need for mental resilience as you navigate the complexities of entrepreneurship in 2023. Discover how to differentiate con...
Oct 09, 2023•31 min
Kelly delves into the mental game behind creating champion business leaders and addresses a common issue: creating organizational chaos in your own company. Avoid sharing every idea in real-time, as it overwhelms your team. Don't give real-time feedback on everything, as it hampers performance. Lastly, cultivate autonomy instead of micromanaging to stop being the bottleneck in your business. Unlock your business's potential, message "Kairos," and mark your calendar for our live experience. Also ...
Oct 05, 2023•21 min
As the world continues to change, it's becoming more and more important to build your business on a foundation of innovation. Today, on the Kelly Roach Show, I am breaking down: The Underestimation of Innovation Despite being at the heart of entrepreneurship, innovation is often overlooked because of abundant tools and resources. The Need for Innovation The importance of utilizing the existing tools, resources, and talents in a business for innovation. All businesses go through cycles; the chall...
Oct 02, 2023•19 min
Kelly reveals the key to boosting sales between product launches - and why many businesses excel during launches but struggle to maintain sales momentum afterward. It's crucial not to let leads go cold and shares strategies to seamlessly transition from launch to post-launch conversations. Discover practical tips for engaging leads, such as personalized follow-ups, valuable resources, and consistent communication. Kelly emphasizes the power of frequency in staying top-of-mind with prospects and ...
Sep 28, 2023•15 min
Kelly reveals three powerful strategies to rapidly increase your revenue and explore the untapped potential within your existing audience. Learn how to make consistent offers to current and past customers, upgrading and upselling valuable products or services. Discover the world of VIP experiences, such as VIP days, mastermind dinners, and specialty masterclasses, to attract a diverse range of customers and fulfill unmet needs. Embrace the importance of creating offers with built-in scarcity and...
Sep 25, 2023•19 min
Kelly shares a revealing story about listening to customers from her venture, the Virtual Business School, which aimed to disrupt traditional business education. What emerged was a vital lesson in listening. Feedback from webinar attendees showed they craved guidance on social selling and lead generation, not the basics. This insight prompted a swift pivot to offer what the audience truly needed. Learn how to adapt offerings, fine-tune messaging, and transform hesitant leads into warm prospects....
Sep 21, 2023•13 min
Kelly delves into the critical conversation about great teams and creating your dream team as an entrepreneur. Discover how to achieve true freedom by building an autonomous, high-performing team capable of handling sales, marketing, and service, allowing you to be the visionary leader. Kelly addresses common challenges entrepreneurs face when building teams, such as the "boomerang effect" and unrealistic expectations. She highlights the need for a shift in perspective as businesses grow, and CE...
Sep 18, 2023•24 min
Kelly delves into the fascinating topic of why women sometimes struggle to fully embrace and showcase the hard work behind their success in addition to balancing their feminine energy with their masculine energy. This episode is a reminder for women to own their ambition, trust their intuition, and find a harmonious balance between the energies that drive them toward both personal and professional success. Kelly passionately discusses the dynamics of feminine and masculine energies within us, ho...
Sep 14, 2023•15 min
Today on the show, Kelly is diving into how to simplify your business by: Leveraging the Pareto Principle Reducing mental load Focusing on your own leadership capabilities So you can create predictable profits and peace in your business and personal life. Register for the "Scale with Simplicity" launch https://kellyroachcoaching.com/scale-with-simplicity-workshop-registration-podcast Stay Connected With Kelly Roach: Instagram | LinkedIn | Facebook | Youtube | Kellyroachcoaching.com | Email: kell...
Sep 11, 2023•19 min
Episode Title: The Evolution Of Conversion Events: Making Business Easier With Innovative Tools In this episode, Kelly and Krystal discuss: The evolution of The Live Launch, and how it changed the online world dynamics. How simplicity is STILL the key to rapid business growth. Tools and strategies that have emerged in the market, aiding in optimizing the live launch process. Balancing intuition and data-driven decisions in entrepreneurship. A free masterclass to help you scale your business with...
Sep 09, 2023•28 min