EP182 - Amazon Q2 Earnings and News Recap of Amazon 2019 Q2 Earnings . Starbucks productizing Mobile Order & Pay UPS/FedEx go to 7 day delivery FedEx quits Amazon Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 182 of the Jason & Scot show was recorded on Wednesday, July 31st, 2019...
EP181 -'Think Like Amazon' Author John Rossman John Rossman is a former Amazon executive who helped launched and scale the Amazon Marketplace, and he’s the author of “ Think Like Amazon: 50 1/2 Ideas to Become a Digital Leader “. In this wide ranging interview we cover some of the 50 ideas from the book about how Amazon operates, as well as how the ideas can apply to other businesses, and what businesses that are competing with Amazon should know. You can read more from John on his blog “ The Am...
EP180 - Deloitte's Kasey Lobaugh, Surprising Consumer Changes Kasey Lobaugh is a Principal and Chief Retail Innovation Officer at Deloitte Consulting LLP, he first appeared on episode 68 . You can follow him on twitter at @klobaugh . Kasey and his team publish some of the most useful research in the industry including The New Digital Divide which helps quantify the effect of digital on in-store purchases, and the Deloitte Retail Volatility Index which measures disruption in the retail industry. ...
EP179 - Edge Ascential VP Chris Perry Chris Perry is the Vice President of Global Executive Education for Edge by Ascential. Topics covered: Digitally Native Brands Brands Going Direct Crazy things CGP executives say Amazon Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 179 of the Jason & Scot show was recorded on Monday, June 17, 2019 http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strat...
EP178 - Chewy IPO and Listener Questions Part 2 Recap of Chewy IPO ( Chewy S1 ) Listener Questions Part 2: Q5: Nick Barrett Would be really interested to hear your guys thoughts on how an established e-commerce store should expand into new product categories. Is it a good idea to launch new niche websites through Shopify to do this, or is it better to keep focus within a single e-commerce site and expand within that? Q6 Rebecca Saunders Have you seen any recent data on the costs of customer acqu...
EP177 - Internet Trends 2019 and Listener Questions Part 1 A recap of Code Conference and Mary Meekers Internet Trends 2019 Presentation, as well as Part 1 of Listener Questions. Recap of the Code Conference in AZ. Recap of Mary Meeker " Internet Trends 2019 " from Code Conference Listener Questions Part 1: Q1: Perry Solomon What do you project the effect of the FedEx contract termination to be, this especially applies to 3P merchants using FedEx for SFP? Q2: Danny Sheridan If a brand is ready t...
EP176 - Tuft & Needle Co-Founder JT Marino Tuft & Needle ( @tuftandneedle ) is the original digitally native direct to consumer mattress brand (founded in 2012). In 2018 they merged with Serta Simmons Bedding company. JT Marino is a co-founder of Tuft & Needle, now Chief Strategy Officer for Serta. Topics covered: Tuft & Needle origin story Merger with Serta State of the online mattress industry Tuft & Needles Amazon strategy Future of Direct to consumer model Omni-Channel op...
EP175 - Hudson Yards and retail earning news Review of Hudson Yards mixed used shopping development in NYC (thye don’t like to call it a mall). Upcoming Shows: Code 6/10 RetailX 6/25 NRF NXT 7/22 Etail East 8/19 Grocery Shop 9/15 Walmart, Macy’s, Kohls earning reports. Direct to Consumer Valuations (Harry’s, Away, and more) Don’t forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 175 of the Jason & Scot show was recorded on Tuesday, ...
EP174 - Web Smith of 2PM Web Smith ( @web ) is the Founder and Editor-in-chief of 2pm , a curated, subscription-based media company. We cover a wide variety of topics around digitally native vertical brands, including the recent Harry's acquisition, and Away investment. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 174 of the Jason & Scot show was recorded on Wednesday, May 16th, 2019. http://jasonandscot.com Join your hos...
EP173 - Live show from ChannelAdvisor Connect http://jasonandscot.com This is a live presentation from the ChannelAdvisor Connect show in Austin, Texas. If you'd like to follow along, you can download the deck here: https://www.slideshare.net/retailgeek/jason-scot-show-channeladvisor-connect-2019 Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 173 of the Jason & Scot show was recorded on Monday, April 8th, 2019. http://jason...
EP172 - Amazon Shareholder Letter and Q1 Results Amazon Annual Shareholder Letter Jeff Bezos released the Amazon 2018 Annual Shareholder Letter , which this year was focused the the phenomenal success and growth of the Amazon Marketplace. In the process, Amazon disclosed the breakdown of it's 1P and 3P revenue from 1999 - 2018, as well as giving us the "physical gross merchandise volume (physical GMV)" for the first time. In 2018 1p = $117B, and 3P = $160B. For a total GMV of $277B (which means ...
EP171 - DTC brands physical experiences A discussion of Direct-To-Consumer brands physical retail experiences, recorded live from The Domain mall in Austin. Jason & Scot were in Austin to speak at the annual ChannelAdvisor Connect conference, and took time out to do store visits at The Domain. Update: In the episode we state that Domain is owned by Simon Properties, which is not accurate. Domain is actually several developments that are separately operated. Domain Northside is operated by No...
EP170 - ThredUp President Anthony Marino Anthony Marino ( @amarino ) is the President of thredUp ( @thredup ), the nation's leading online marketplace for women's and kids' like-new apparel. Over 25,000 brands, ranging from Gap to Gucci, are listed on thredUP.com at prices up to 90 percent off retail. In this interview, we cover the basic thredUp value proposition, challenges and opportunities for the re-commerce business model, the dynamics of operating a two-sided marketplace, customer acquis...
EP169 - GGV Capital Principal Robin Li Robin Li is a principal at GVV Capital , a global venture capital firm that focuses on seed-to-growth stage investments across Consumer/New Retail, Social/Digital & Internet, Enterprise/Cloud and Frontier Tech sectors. The firm was founded in 2000 and manages $6.2 billion in capital across 13 funds. Past and present portfolio companies include Affirm, Airbnb, Alibaba, Peloton, Poshmark, Slack, Square, Wish, and many others. In this interview, we cover a...
EP168 - Bombas founder David Heath David Heath is the CEO and Co-Founder of Bombas ( @bombas ), a fast growing, energetic e-commerce apparel company, focused on making the most comfortable socks in the history of feet, while helping those in need. Founded because socks are the number one most requested clothing item at homeless shelters, for every pair they sell, they donate a pair to someone in need. In this interview, we cover a wide range of topics including the Bombas founding story, their S...
EP167 - Instagram Checkout Hot Take This episode is a hot take on Checkout on Instagram feature. We cover the main features, details about the closed beta, potential pros and cons, and a recommendation for brands thinking about selling on Instagram. Don’t forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 167 of the Jason & Scot show was recorded on Wednesday, March 20th, 2019. Join your hosts Jason “Retailgeek” Goldberg, Chief Comme...
EP166 - Shipsi CEO Chelsie Lee Chelsie Lee ( @ChelsieAnnLee ) is the CEO and Co-Founder of Shipsi , a software solution for aggregating and managing last mile delivery services. In this interview, we cover a wide range of topics including last mile solutions, curbside pickup versus delivery, changing customer behaviors, and the Amazon effect. Don’t forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 166 of the Jason & Scot show was re...
EP165 - Amazon Alexa's David Isbitski David Isbitski ( @thedavedev )is the Chief Evangelist for Alexa at Amazon. In this interview, we cover a wide range of topics including the growth of the Alexa platform, the evolution of the developer community, the future of voice, and voice commerce specifically. Don’t forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 165 of the Jason & Scot show was recorded on Friday, February 22, 2019 from ...
EP164 - News live from ICSC OAC http://jasonandscot.com Jason & Scot gave a presentation at the International Council of Shopping Centers Open Air Centers show in Austin Texas and got together afterward to record a news update. Amazon Project Zero - New brand protection program Walmart Earnings. Same store sales up 4.2%, E-Com for the quarter up 43% (up 40% for the fiscal year), guidance for next year is that e-com will grow 35%. Profitability of e-commerce continues to be a challenge for Wa...
Digital Alcohol with Diageo and Drizly Jason & Scot will be podcasting live from the eTail West which is held Feb 19-22 in sunny Palm Springs, CA. As a special gift to listeners, you can use the code JASONSCOT for 20% off. This episode is a deep dive into the digital alcohol market with Diageo and Drizly. Taylor Burton ( @TBurton86 ) is the VP of Strategic Partnerships at Drizly, the world's largest alcohol marketplace to shop beer, wine and spirits, currently available in 95 cities. Wayne B...
EP162 - Amazon Q4 2018 Earnings Hot Take Jason & Scot will be podcasting live from the eTail West which is held Feb 19-22 in sunny Palm Springs, CA. As a special gift to listeners, you can use the code JASONSCOT for 20% off. This episode is a hot take on Amazon Q4 2018 earnings Amazon Q4 Earnings Highlights $72.4BB, which is a 20% y/y increase $19.4B in Free cash flow Amazon grew North America 18% y/y and International 15% y/y, for a blended growth rate of 17% Unit growth decelerated to 14% ...
EP161 - Verizon Enterprise Solutions GVP, Michele Dupre Episode 161 is an interview with Michele Dupre , GVP of Verizon Enterprise Solutions, live the National Retail Federation Big Show. We cover a variety of topics including: Verizon's Holiday Retail Index Findings 5G and it's likely impact on commerce Security Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 161 of the Jason & Scot show was recorded on Tuesday, January 15t...
EP160 - CES 2019 Recap, and NRF Update Episode 160 is a recap of the 2019 Consumer Electronics Show, and an update from the Nation Retail Federation Big Show. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 160 of the Jason & Scot show was recorded on Monday, January 14th, 2019.
EP159 - 2019 Predictions and 2018 Recap Our annual predictions episode for 2019 and a recap of our 2018 predictions. 2018 Recap - Predictions made on episode 112 Scot Mallageddon 2.0 - We saw 7000 stores close in 2017, I think this accelerates in 2018 as the 30-40% of weak malls fail closures. YES Amazon will NOT buy another offline retailer, triples down on private label. YES Amazon will squarely get in the last mile business in 2018 and compete with FedEx and UPS. NO Amazon’s ad group will get...
EP158 - NYC Holiday Store Visits We're in the peak of the holiday season, which means Jason is going to be visiting stores. This year he went to NYC and visited 33 new or updated store concepts. If you'd like to follow the tour yourself, here the Retailgeek NYC Retail Map . Some favorites this year included: Nike Dyson Allbirds Amazon 4 Star Casper Covergirl FAO Schwarz Glossier Google Hardware Macy’s (especially the B8ta shop-in-shop) Showfields Some disappointments included: Restoration Hardwa...
EP157 - Bain & Company Partner Cesar Brea Ceasar Brea ( @cesarbrea ) is a partner at Bain & Company, focused in the Advanced Analytics and Marketing practices. We cover a variety of topics related to the disruption and future of commerce. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 157 of the Jason & Scot show was recorded on Monday, November 19th 2018....
EP156 - Profitero's Keith Anderson Holiday Recap Keith Anderson ( @KeithAnderson ) is the SVP of Strategy and Insights at Profitero. Profitero is a leading global provider of e-commerce analytics for brands and retailers. As head of strategy & insights for Profitero, Keith leads Profitero's product strategy and global analyst team. In this episode, we discuss Keith's insights around last weeks Cyber-5 as well as 2018 in general. Don't forget to like our facebook page, and if you enjoyed this...
EP155 - Cyber-5 Recap w/ Adobe's Tamera Gaffney. Tamara Gaffney ( @tamarag ) is the Adobe’s Principal Analyst, Experience Index. Tamera joins us to discuss the holiday e-commerce results from Black Friday through Cyber Monday (Cyber 5). Tamera has access to anonymous, and aggregated data from more than 5,000 companies worldwide that use the Adobe Digital Marketing Cloud (including Adobe Analytics formerly known as Omniture), which represents one of the largest samples of the overall e-commerce i...
EP154 - Turkey-5 2018 Recap Episode 154 is a quick recap of all the retail and e-commerce activity over the Turkey-5 weekend (Thanksgiving through CyberMonday). Jason interviewed by eMarketer about AmazonGo stores Jason article in Forbes " The Future of Brick-And-Mortar Retail is Mobile " Adobe Revenue YoY Growth Thurs $3,700,000,000 28.00% Friday $6,200,000,000 23.60% Sat $3,200,000,000 25.00% Sun $3,200,000,000 25.00% Monday $7,900,000,000 29.00% Turkey 5 $24,200,000,000 26.41% Nov-Dec $124,10...
EP153 - Pre-Thanksgiving Industry News and Listener Questions Thanksgiving road trips with Jason & Scot have become a tradition in the digital shopper marketing industry. Here is an hour of new and listener questions, to get you ready for the Turkey-5 holiday! Spiffy announces connected car initiative . The first connected car feature grants limited access to vehicles through OEM (Original Equipment Manufacturer) connected car capabilities. Eliminating the step of handing off keys prior to a...
