Episode 17 – Black Belt Thinking

As individuals, this week’s guests have impressive CVs. Sue Dewhurst is an experienced internal communicator who, for many years, has been training and coaching thousands of leaders and professional communicators. Her models and frameworks are used by organisations worldwide. Liam FitzPatrick has spent three decades working in communications, both in-house and for major consultancies. He also lectures on developing teams, research and planning, and serves as an external examiner for UK universities. But, put them together, and they are an even more formidable force. It’s estimated that around 50% of UK IC practitioners have been through their Melcrum Black Belt training programme. And now they have co-authored a book – Successful Employee Communications: A Practitioner’s Guide to Tools, Models and Best Practice for Internal Communication. The book, which is full of real-world case studies demonstrating IC best practice, is an extension of Liam and Sue’s warm, honest and genuine personalities. This hour-long conversation with Kate Macaulay – full of their ideas, insights and experience – is a perfect companion piece to the text, and a very entertaining introduction to their work.