What do you do when changes in competition and customer expectations necessitate a radical change to your business model? Kevin Turpin is President of The National Journal, where he’s seen a complete overhaul of the company’s business model—from a traditional media advertising model to an advisory and information services company with an ever-growing number of digital products and services. He joins us to discuss the process of this digital transformation, how long new products take from idea to...
Oct 11, 2022•33 min•Ep. 186
It’s undeniable that Apple is at the top of its game—yet despite its overwhelming success, Apple has also fundamentally changed in the last decade without the innovative leadership of Steve Jobs. For this episode of the podcast, we speak with Tripp Mickle, a reporter with The New York Times and the author of ' After Steve: How Apple Became a Trillion Dollar Company and Lost Its Soul .' Tripp discusses how the absence of Steve’s balancing role led to an imbalance between Apple’s creative innovati...
Sep 08, 2022•31 min•Ep. 185
The pandemic forced a lot of innovation on corporations but didn’t give us much time to carefully consider how to best implement those changes. Now that it feels like we can take a step back, what can we do to utilize the recent digital transformations to their fullest potential? Ben Chodor is the president of Notified and host of the Insights with Ben Chodor podcast. He’s been guiding corporations as they adapt to the rapidly accelerating digital landscape forced onto them by the pandemic. He p...
Apr 26, 2022•21 min•Ep. 184
The cloud is the future, that much is clear. But that doesn’t mean it doesn’t come with some bumps in the road along the way. Yun Freund is the Senior Vice President of Platform and Product at Equinix. Yun’s career has been spent bridging the gap between corporate physical infrastructure and its digital future. As a seasoned industry executive, she’s ushered in the cloud renovation of her engineering, communications, and data services employers, and is currently advising Google on hybrid multi c...
Mar 15, 2022•21 min•Ep. 183
Ian Wright is Chief Insights Officer at Equifax. But what does that actually mean and what insights can he give us into the current (and future) state of the marketplace? Do you wish there was an easy way to access data and see insights into what it means all in one go? That’s one of Ian’s main roles along with keeping track of the market and its trends. When it comes to innovation, you have to know exactly where you are before you can decide where you want to go and how you want to get there. E...
Feb 24, 2022•19 min•Ep. 182
We’ve assembled some of the sharpest minds from 3Pillar Global for a discussion of everything to expect in the marketplace in 2022. What trends are we currently watching and what should we be looking out for as the year rolls on? Making up our panel are Scott Varho (Vice President of Product Development), Margaret Irons (Vice President of Global Marketing and Communications), Jamie Whitacre (Chief People Officer), and Kim Mirazimi (Senior Vice President of the Commercial Services Portfolio). Bet...
Jan 31, 2022•43 min•Ep. 181
Almost any stat you can find on the subject suggests that Americans are worryingly lacking in financial literacy. Only about 6% of the nation’s employees are positioned to prepare for retirement on their own and only half of those will succeed in doing so. That leaves 97% in need of help. Financial education isn’t a new concept, but it’s only now that it’s finally starting to gain traction as a legitimate avenue for businesses to explore for their employees – in part thanks to the work of people...
Dec 07, 2021•31 min•Ep. 180
One of the biggest, most visible impacts of the pandemic was the massive disruption of supply chains across the globe. It led to shipment delays and product shortages across multiple industries. The problem is that this data can be hard to visualize when you’re trying to solve complicated disruptions. We’re sitting down with a dynamic woman leading a dynamic company doing incredibly relevant work in the tech space, Jennifer Bisceglie. She’s the founder and CEO of Interos, a supply chain manageme...
Oct 28, 2021•25 min•Ep. 179
How do you take your disruptive ideas and quickly turn them into products consumers want? Bob Moesta is a one-man innovation engine. He’s the principal architect of the jobs-to-be-done theory along with Harvard Business School professor Clayton Christensen. He’s Founder, President, and CEO of the Rewired Group, a consulting firm dedicated to helping companies innovate better, cheaper, and faster. They’ve done so for over 3,500 products and services across countless industries. We speak about the...
Sep 28, 2021•54 min•Ep. 178
Few retail industries were disrupted by COVID as much as the fashion industry. And yet, many of the biggest brands out there have managed to weather the storm and create digital transformations that kept them agile and relevant. Joanne Joliet is currently Head of Worldwide Fashion and Apparel at Amazon Web Services and has had a long career in research and analytics in the retail industry. Previously, she was senior research director in retail at Gartner and has led digital innovation in executi...
Sep 14, 2021•29 min•Ep. 177
We’ve seen rapid digital transformation over just a few short years, from digital being an afterthought to becoming the primary way customers engage with brands. With the shift to digital comes the opportunity to craft better storytelling and customer experiences. So what do we do to win customers in a digital age? Howard Tiersky provides perspectives on the digital media landscape and the critical role that unique content plays in driving audience engagement today. He’s started internet, intran...
Aug 30, 2021•26 min•Ep. 176
COVID-19 has caused disruption like we’ve rarely seen. Media companies have had to adapt fast in our changing environment. Edwin Wong provides a unique perspective on the media landscape. He’s led research and data-driven B2B strategies for various companies over the past 20 years, working with the likes of Pinterest, Yahoo!, Buzzfeed, Nielsen, and now Vox Media as their Senior Vice President of Insights & Innovation. He helps their advertising partners understand the value proposition of Vo...
Jul 19, 2021•41 min•Ep. 175
Insurance is one of those things that customers don’t really like to think about buying. They know they need it, but they don’t really want to pay for it and that leads to a fractured experience. How can digital transformation be used to create stronger customer relationships and engagement? Monica Caldas has spent much of her career creating digital solutions and influencing innovation at one of the world’s largest companies, GE. In her role as global CIO for GE Transportation, she’s helped dri...
Jun 28, 2021•35 min•Ep. 174
If there’s one positive thing to come out of this pandemic, it’s that technological advancements that were expected to take years to adopt happened in a matter of months. Is that trend going to continue? Will that be the expectation, or will innovation slow back down? Eileen Mahoney has been leading digital innovation in the retail industry for decades. She’s the Chief Information Officer at PVH, the parent company of household brand names such as Tommy Hilfiger, Calvin Klein, IZOD, Geoffrey Bee...
May 25, 2021•41 min•Ep. 173
Technology can solve nearly every business problem; we just need to know how to use it. It’s up to leaders to keep up with that technology and take advantage of what’s available — to see around corners to how they can apply the latest innovations to their business. Joining us is Sheila Jordan, Chief Digital Technology Officer at Honeywell. She is an IT executive who excels at solving complex business problems. She understands how technology can add value to a business, and how it can define the ...
Apr 28, 2021•38 min•Ep. 172
Our guest today is Riddhi Gupta. She is an agile transformation leader focused on people, products, and organizations, and she’s held senior roles at Wells Fargo, AIG, and Bank of America. She's also done a lot for the community as a founding board member of Agile Week Charlotte and a leader in Women in Agile, Charlotte Metro. Hear Riddhi talk about the importance of the human factor in successful transformation, and why grounding those humans in purpose and alignment is the first stage to the m...
Oct 07, 2020•37 min•Ep. 171
What role does security play in the growth of a business? Sam Curry is a podcaster, the Chief Security Officer of Cybereason, and a visiting fellow at the National Security Institute. Sam has been through a lot of growth in his career, working for two startups in the 90’s, one of which sold to security giant McAfee. Hear Sam talk about the importance of breaking out of your box and becoming a lifelong learner to make an impact at the leadership level, and how investing in security is not about m...
Sep 02, 2020•43 min•Ep. 170
Productivity is one of the keys to growth, but it can be hard to remain productive when processes are rapidly evolving and changing. Joining us is Andy Glover, the Director of Productivity Engineering at Netflix. Hear what it means to operate in an organization undergoing constant change and get the inside scoop on whether the Netflix culture deck is real. We discuss the importance of productivity in innovation, the pains that come when a business grows rapidly, and having empathy for the end us...
Aug 26, 2020•37 min•Ep. 169
You’re about to hear about the challenge of getting calorie counts into digital menus, and what it’s like to live between a fast-moving non-digital business and a digital transformation challenge. Joining us is Rob Tedesco, a digital strategist who spearheaded the digital transformation of Subway, the world’s largest restaurant chain. We discuss how a franchise business went on to prioritize its digital transformation, getting leadership buy-in, and all the unforeseen challenges that are involve...
Jul 27, 2020•33 min•Ep. 168
We discuss customer development in existing markets versus new markets, how those journeys are different, the potential dangers of data in consumer insight, and some fun stories from Silicon Valley along the way. Joining us is the Father of Modern Entrepreneurship, Steve Blank, who is credited with launching the Lean Startup movement. Most of you listening are probably already familiar with Steve’s work, and as you might expect, he has some fantastic insights to share. Resources: Twitter: @sgbla...
Jul 15, 2020•49 min•Ep. 167
Today you’re going to learn a practical approach to inventing the future. That may not seem like a particularly practical thing to do, but once you learn the models, all you have to do is take action and trust the process. Joining us is Alexander Osterwalder, inventor of the Business Model Canvas and co-founder of strategyzer.com . Alexander recently released a new book — “The Invincible Company: How to Constantly Reinvent Your Organization with Inspiration From the World's Best Business Models”...
Jun 30, 2020•51 min•Ep. 166
You’ve done a lot of work to get yourself and your business to where you are today. You’ve learned new skills, implemented new systems, and started working with new people — but that’s not necessarily going to get you over the next hurdle. Joining us to talk about what WILL get your organization over its next hurdle is Andrea Goulet, who is Co-Founder and Chief Executive Officer of Corgibytes and a prominent thought leader in the technology industry around three ideas: legacy code, communication...
May 29, 2020•50 min•Ep. 165
Join us for a fun and enlightening conversation with Lisa Schneider, Chief Digital Officer of Merriam-Webster. You’ll learn about how Lisa lead a true digital transformation at a company best known for their physical dictionary, the value of leveraging mission and transparency, and how letting the world see who you truly are can be a catalyst for transformation. Plus, you’ll hear about Merriam-Webster’s new Puku app for kids. Resources: LinkedIn: linkedin.com/in/lisaschneider64 Twitter: twitter....
May 15, 2020•42 min•Ep. 164
Startups, by their very nature, experience a lot of growth and evolution over a relatively short period of time — and if they don’t, they fail. But simultaneously planning for growth and change, both internally and externally, is a difficult task for even the most experienced product managers. Luckily, our guest today is not just an experienced product manager but also a growth specialist: Jaffrey Ali, Chief Product Officer at FranConnect. Resources: www.franconnect.com LinkedIn: linkedin.com/in...
Apr 27, 2020•43 min•Ep. 163
This show focuses on how you can steer a team or organization through growth and change, and one common form of growth — explosive growth, in some cases — is when two companies merge or one company acquires another. In these instances, you have to combine not just different platforms or technologies but different groups of people who have different processes, philosophies, and perspectives. So, in this episode, we’re joined by someone who has already gone through a big merger: Dominic O'Connor, ...
Apr 08, 2020•30 min•Ep. 162
We feature interviews with best-selling authors and innovation experts from around the world. We focus on corporate innovation through the lenses of leadership, company culture, and emerging trends and technologies. Recorded & produced by 3Pillar Global, a product lifecycle management and software development company based in Fairfax, VA, with offices around the world.
Apr 01, 2020•1 min
Today we discuss the transformative potential of design systems and how they can help accomplish alignment and the integration of different silos — key ingredients to any successful transformations or turnarounds. Joining us is Art Rivera, a former member of the 3Pillar UX team and current Director of Product Design for Mobile Posse. In addition to offering his insight on business transformation, Arty shares the story of his personal transformation from designer to design leader to business lead...
Mar 18, 2020•34 min•Ep. 161
We’re continuing our series about transformation and turnaround with an episode focusing on how you can get engineering and the business to better understand each other and better solve problems, including how to deal with some nasty technical debt. Our guest also has some thoughts about microservices, a technical transformation strategy that’s still gaining popularity — but probably shouldn’t be. Joining us is Daniel Greene, VP of Engineering at X-Mode. Dan has 22 years of software development ...
Mar 11, 2020•38 min•Ep. 160
In the last episode, we started a conversation about transformation and turnaround, specifically regarding what you can do when you’re thrust into a new role, you’re in a tight spot, and you need to create a plan to dig yourself out. Joining us again for part two of this conversation is Tiffany Kleemann, former CEO of Distil Networks (which was acquired) and current Senior Vice President at Imperva. While episode 158 focused on how Tiffany made plans for transformation after she was brought into...
Mar 06, 2020•26 min•Ep. 159
For the next few episodes, we will be talking about transformation and turnaround with a variety of guests who have gone through a wide range of transformations. So often, we hear about the methodologies and the practices of transformation; what it's like to go from the garage to the fancy building. But I think a lot of people wonder about what happens after you've taken a new role. You're in a rough spot, you've possibly even created the rough spot, so how do you start to dig yourself out of it...
Mar 04, 2020•29 min•Ep. 158
