The Psychology of a Crisis Demystified

This is part two in our series on the U.S. Centers for Disease Control and Prevention’s Crisis and Emergency Risk Communication Manual. Part one explored “Crisis Management Communication: Principles and Pitfalls,” check out that one too. 

Today we’re going to talk about:

• Four ways people process information during a crisis
• Mental states in a crisis
• Behaviors in a crisis
• Addressing psychology in the crisis and emergency risk communication rhythm

#crisismanagementcommunication