If you like our content, be sure to sign up to our weekly The Design Compass Newsletter . Design Smarter. Lead Better. Leave a review (+ help us grow): https://ratethispodcast.com/hcd Creators & Guests Gerry Scullion - Host Stef Murphy - Producer Like what we do? Make a Tip . Or Leave a review (+ help us grow) : Sponsor links 10x your service design offering with Smaply. Take 20% off your order with ' 'ThisisHCD20off' Sign up https://auth.smaply.app/sign-up Check out This is HCD x Sutsu rang...
Apr 16, 2019•28 min
If you like our content, be sure to sign up to our weekly The Design Compass Newsletter . Design Smarter. Lead Better. Leave a review (+ help us grow): https://ratethispodcast.com/hcd Hello, and welcome to Bringing Design Closer. My name is Gerry Scullion and I’m a service design practitioner based in Dublin City, Ireland. Today, I caught up with Aleth Gueguen, a GDPR legal specialist based on Nantes, France. We chat about all things GDPR related and run through a typical research scenario of ga...
Apr 09, 2019•30 min
If you like our content, be sure to sign up to our weekly The Design Compass Newsletter . Design Smarter. Lead Better. Leave a review (+ help us grow): https://ratethispodcast.com/hcd A very warm welcome to the very first episode of Bringing Design Closer. It’s a podcast dedicated in exploring the tactical and strategic things that work in enabling a design centricity to occur in organisations, businesses, and governments. My name is Gerry Scullion and I’m a service design practitioner based in ...
Apr 02, 2019•30 min
If you like our content, be sure to sign up to our weekly The Design Compass Newsletter . Design Smarter. Lead Better. Leave a review (+ help us grow): https://ratethispodcast.com/hcd Hello, and welcome to Ethno Pod on This is HCD. My name is John Curran and I’m your guest host. I’m a business anthropologist, executive coach, and CEO of JC and Associates, which is a consultancy that explores how culture shapes organisations and consumer behaviour. Jo Anne walked through the three key areas of wh...
Mar 26, 2019•30 min
If you like our content, be sure to sign up to our weekly The Design Compass Newsletter . Design Smarter. Lead Better. Leave a review (+ help us grow): https://ratethispodcast.com/hcd Hello, and welcome to Prod Pod. We’re a part of This is HCD. We’re bringing all human-centred practitioners real and honest conversations about product management. My name is Adrienne Tan and I’m the co-founder of Brain Mates. In this episode, I caught up with Nick Coster, a veteran product management practitioner ...
Mar 19, 2019•28 min
If you like our content, be sure to sign up to our weekly The Design Compass Newsletter . Design Smarter. Lead Better. Leave a review (+ help us grow): https://ratethispodcast.com/hcd Links in this episode Jeff on Twitter Buy Lean UX book Buy Sense and Respond book Sense and Respond Press Creators & Guests Gerry Scullion - Host Stef Murphy - Producer Like what we do? Make a Tip . Or Leave a review (+ help us grow) : Sponsor links 10x your service design offering with Smaply. Take 20% off you...
Mar 12, 2019•49 min
If you like our content, be sure to sign up to our weekly The Design Compass Newsletter . Design Smarter. Lead Better. Leave a review (+ help us grow): https://ratethispodcast.com/hcd Creators & Guests Gerry Scullion - Host Stef Murphy - Producer Like what we do? Make a Tip . Or Leave a review (+ help us grow) : Sponsor links 10x your service design offering with Smaply. Take 20% off your order with ' 'ThisisHCD20off' Sign up https://auth.smaply.app/sign-up Check out This is HCD x Sutsu rang...
Feb 26, 2019•36 min
If you like our content, be sure to sign up to our weekly The Design Compass Newsletter . Design Smarter. Lead Better. Leave a review (+ help us grow): https://ratethispodcast.com/hcd Hello, and welcome to another episode of This is HCD. I’m your host Chi Ryan and in this episode, I’m speaking to Liz Fosslien, designer, illustrator, and co-author of the brilliant book: No Hard Feelings, The Secret Power of Embracing Emotion at Work. Liz spent the last three years empowering leaders at companies ...
Feb 12, 2019•43 min
If you like our content, be sure to sign up to our weekly The Design Compass Newsletter . Design Smarter. Lead Better. Leave a review (+ help us grow): https://ratethispodcast.com/hcd Creators & Guests Gerry Scullion - Host Stef Murphy - Producer Like what we do? Make a Tip . Or Leave a review (+ help us grow) : Sponsor links 10x your service design offering with Smaply. Take 20% off your order with ' 'ThisisHCD20off' Sign up https://auth.smaply.app/sign-up Check out This is HCD x Sutsu rang...
Jan 29, 2019•27 min
If you like our content, be sure to sign up to our weekly The Design Compass Newsletter . Design Smarter. Lead Better. Leave a review (+ help us grow): https://ratethispodcast.com/hcd In this episode, I caught up with Dr. John Curran, a London-based anthropologist. Now, we met in Service Design Days in Barcelona where John was giving a keynote on conflict, and how important it is to deal with this conflict, not only in the design process but also the broader impact to the business itself. Links ...
Jan 15, 2019•31 min
If you like our content, be sure to sign up to our weekly The Design Compass Newsletter . Design Smarter. Lead Better. Leave a review (+ help us grow): https://ratethispodcast.com/hcd There's some of you might know the Top Tasks methodology already and even if you do, I'd encourage you to listen to this episode, as I break down the method to better understand the mechanics behind Top Tasks, and also get Gerry's insights into where it works well - as well as looking at the origins of the method. ...
Dec 18, 2018•31 min
If you like our content, be sure to sign up to our weekly The Design Compass Newsletter . Design Smarter. Lead Better. Leave a review (+ help us grow): https://ratethispodcast.com/hcd Now before we jump into the interview, i wanted to mention we have a shelf load of books to give-away as thank you to all of our listeners in 2018. To be in with a chance of winning the books, you need to be on our newsletter which you can subscribe on at thisishcd.com – we’ve got books from O’Reilly Media in NYC o...
Dec 04, 2018•30 min
If you like our content, be sure to sign up to our weekly The Design Compass Newsletter . Design Smarter. Lead Better. Leave a review (+ help us grow): https://ratethispodcast.com/hcd In this episode, I caught up with a great friend of the podcast, Andy Polaine. Most of you will probably be familiar with Andy's work with Fjord and also as co-author of Service Design - from Insights to implementation on Rosenfeld Media, a book that has become one of the defining service design books over the last...
Nov 20, 2018•19 min
If you like our content, be sure to sign up to our weekly The Design Compass Newsletter . Design Smarter. Lead Better. Leave a review (+ help us grow): https://ratethispodcast.com/hcd Creators & Guests Gerry Scullion - Host Stef Murphy - Producer Like what we do? Make a Tip . Or Leave a review (+ help us grow) : Sponsor links 10x your service design offering with Smaply. Take 20% off your order with ' 'ThisisHCD20off' Sign up https://auth.smaply.app/sign-up Check out This is HCD x Sutsu rang...
Nov 06, 2018•48 min
If you like our content, be sure to sign up to our weekly The Design Compass Newsletter . Design Smarter. Lead Better. Leave a review (+ help us grow): https://ratethispodcast.com/hcd In this episode we discussed John's work at great detail, his keynote at Service Design Days, and spoke about the greater purpose of design and maybe even human centered design isn't broad enough as it should include animals and the greatest resource of them all, the earth. Now this episode is definitely one of tho...
Oct 23, 2018•23 min
If you like our content, be sure to sign up to our weekly The Design Compass Newsletter . Design Smarter. Lead Better. Leave a review (+ help us grow): https://ratethispodcast.com/hcd Creators & Guests Gerry Scullion - Host Stef Murphy - Producer Like what we do? Make a Tip . Or Leave a review (+ help us grow) : Sponsor links 10x your service design offering with Smaply. Take 20% off your order with ' 'ThisisHCD20off' Sign up https://auth.smaply.app/sign-up Check out This is HCD x Sutsu rang...
Oct 09, 2018•42 min
If you like our content, be sure to sign up to our weekly The Design Compass Newsletter . Design Smarter. Lead Better. Leave a review (+ help us grow): https://ratethispodcast.com/hcd Creators & Guests Gerry Scullion - Host Stef Murphy - Producer Like what we do? Make a Tip . Or Leave a review (+ help us grow) : Sponsor links 10x your service design offering with Smaply. Take 20% off your order with ' 'ThisisHCD20off' Sign up https://auth.smaply.app/sign-up Check out This is HCD x Sutsu rang...
Sep 25, 2018•47 min
If you like our content, be sure to sign up to our weekly The Design Compass Newsletter . Design Smarter. Lead Better. Leave a review (+ help us grow): https://ratethispodcast.com/hcd Creators & Guests Gerry Scullion - Host Stef Murphy - Producer Like what we do? Make a Tip . Or Leave a review (+ help us grow) : Sponsor links 10x your service design offering with Smaply. Take 20% off your order with ' 'ThisisHCD20off' Sign up https://auth.smaply.app/sign-up Check out This is HCD x Sutsu rang...
Sep 11, 2018•33 min
If you like our content, be sure to sign up to our weekly The Design Compass Newsletter . Design Smarter. Lead Better. Leave a review (+ help us grow): https://ratethispodcast.com/hcd Creators & Guests Gerry Scullion - Host Stef Murphy - Producer Like what we do? Make a Tip . Or Leave a review (+ help us grow) : Sponsor links 10x your service design offering with Smaply. Take 20% off your order with ' 'ThisisHCD20off' Sign up https://auth.smaply.app/sign-up Check out This is HCD x Sutsu rang...
Aug 28, 2018•36 min
If you like our content, be sure to sign up to our weekly The Design Compass Newsletter . Design Smarter. Lead Better. Leave a review (+ help us grow): https://ratethispodcast.com/hcd Creators & Guests Gerry Scullion - Host Stef Murphy - Producer Like what we do? Make a Tip . Or Leave a review (+ help us grow) : Sponsor links 10x your service design offering with Smaply. Take 20% off your order with ' 'ThisisHCD20off' Sign up https://auth.smaply.app/sign-up Check out This is HCD x Sutsu rang...
Aug 14, 2018•31 min
If you like our content, be sure to sign up to our weekly The Design Compass Newsletter . Design Smarter. Lead Better. Leave a review (+ help us grow): https://ratethispodcast.com/hcd Creators & Guests Gerry Scullion - Host Stef Murphy - Producer Like what we do? Make a Tip . Or Leave a review (+ help us grow) : Sponsor links 10x your service design offering with Smaply. Take 20% off your order with ' 'ThisisHCD20off' Sign up https://auth.smaply.app/sign-up Check out This is HCD x Sutsu rang...
Jul 31, 2018•53 min
If you like our content, be sure to sign up to our weekly The Design Compass Newsletter . Design Smarter. Lead Better. Leave a review (+ help us grow): https://ratethispodcast.com/hcd Creators & Guests Gerry Scullion - Host Stef Murphy - Producer Like what we do? Make a Tip . Or Leave a review (+ help us grow) : Sponsor links 10x your service design offering with Smaply. Take 20% off your order with ' 'ThisisHCD20off' Sign up https://auth.smaply.app/sign-up Check out This is HCD x Sutsu rang...
Jul 17, 2018•38 min
If you like our content, be sure to sign up to our weekly The Design Compass Newsletter . Design Smarter. Lead Better. Leave a review (+ help us grow): https://ratethispodcast.com/hcd Hi and welcome to another episode of 'This is HCD' coming to you from Brooklyn, New York. I am your host Chirryl-Lee Ryan and in this episode I'm speaking to Adam Fivenson, a user researcher and self-described 'non-designer' of new technologies for civic engagement. Adam works at DAI, an international development c...
Jul 03, 2018•43 min
If you like our content, be sure to sign up to our weekly The Design Compass Newsletter . Design Smarter. Lead Better. Leave a review (+ help us grow): https://ratethispodcast.com/hcd Creators & Guests Gerry Scullion - Host Stef Murphy - Producer Like what we do? Make a Tip . Or Leave a review (+ help us grow) : Sponsor links 10x your service design offering with Smaply. Take 20% off your order with ' 'ThisisHCD20off' Sign up https://auth.smaply.app/sign-up Check out This is HCD x Sutsu rang...
Jun 19, 2018•23 min
If you like our content, be sure to sign up to our weekly The Design Compass Newsletter . Design Smarter. Lead Better. Leave a review (+ help us grow): https://ratethispodcast.com/hcd In this episode, we discuss what role, if any, can technology play in support of people suffering with mental health. I wanted to give you a bit of context on the topic in this episode. So I'll start by telling you a little bit about bipolar disorder, once called manic depression. Bipolar disorder is a medical cond...
Jun 05, 2018•23 min
If you like our content, be sure to sign up to our weekly The Design Compass Newsletter . Design Smarter. Lead Better. Leave a review (+ help us grow): https://ratethispodcast.com/hcd In this episode, I caught up with Victor Rodrigues , the chief software architect and user experience advocate for Cochlear, one of Australia's most loved and most successful innovation success stories. For anyone who is unaware, Cochlear produce implantable solutions for the profoundly deaf. And for anyone with th...
May 22, 2018•27 min
If you like our content, be sure to sign up to our weekly The Design Compass Newsletter . Design Smarter. Lead Better. Leave a review (+ help us grow): https://ratethispodcast.com/hcd In this episode we caught up with Marc Stickdorn, co-author of ‘This is Service Design Thinking Book’ and most recently the epic and one of the most important design books in yonks, ‘This is Service Design Doing’, a book that has been celebrated in the service design community like it’s the millennium. Update May 2...
May 08, 2018•50 min
If you like our content, be sure to sign up to our weekly The Design Compass Newsletter . Design Smarter. Lead Better. Leave a review (+ help us grow): https://ratethispodcast.com/hcd In this episode, we chat with the author of Ethnographic Thinking, Jay Hasbrouck. We go through what ethnographic thinking is and how it should be applied to inform richer contextual insights for design teams and how designers have abused or misunderstood ethnography and even touch on some retail rituals in the US ...
Apr 24, 2018•30 min
If you like our content, be sure to sign up to our weekly The Design Compass Newsletter . Design Smarter. Lead Better. Leave a review (+ help us grow): https://ratethispodcast.com/hcd In this episode, we caught up with Gentleman designer himself, Jon Hicks. Jon is a graphic designer and illustrator but has worked across a broad spectrum of mediums in his career. Most of us will be familiar with Jons work, whether it be the first Firefox logo, or Spotify's icons, or ANZ customers in Australia wil...
Apr 10, 2018•39 min
If you like our content, be sure to sign up to our weekly The Design Compass Newsletter . Design Smarter. Lead Better. Leave a review (+ help us grow): https://ratethispodcast.com/hcd So, today's topic is an absolutely massive one "most organizations still largely live in the 20th century, in a world where the key currency for success has been ‘exploitation’. But in the 21st century, the name of the game is ‘innovation’. Those are two very different capabilities. Exploitation is about excelling ...
Mar 26, 2018•32 min
