Lucinda looks at high performance strategies, focusing on the importance of feedback in driving performance in organisations. She discusses evidence-based drivers of performance, emphasising the need for quality people management activities and classic performance management. Key topics covered include the significance of courageous and consistent feedback, defining good quality feedback, and implementing models like growth mindset and radical candour. KEY TAKEAWAYS Focus on providing specific f...
Jul 28, 2024•29 min•Ep. 235
Lucinda welcomes back guest Michelle Parry Slater from Kairos Modern Learning to discuss the concept of the "last hundred days." Michelle shares her personal experience of working her notice period before relocating to Australia and highlights the importance of focusing on the end of the employee lifecycle as much as the beginning. KEY TAKEAWAYS Shift the focus from just the first 100 days to also include the last 100 days of an employee's journey in the organisation. Encourage open and honest c...
Jul 21, 2024•35 min•Ep. 234
Lucinda is joined by Andy Lancaster, an expert in organisational learning communities. Andy shares insights from his book, "Organisational Learning Communities," discussing the importance of intentional community building for learning and development. They explore the concept of socialised learning, the benefits of diverse communities, and the impact of storytelling in measuring success. Andy emphasises the power of altruism and the need for high trust cultures to foster effective learning commu...
Jul 14, 2024•42 min•Ep. 233
Lucinda is joined by special guest, Kevin D. Monroe, to talk about the power of expressing gratitude in the workplace and beyond. Kevin shares his journey of creating the "Don't Wait to Thank" program, encouraging listeners to participate in a 31-day gratitude challenge during July. They explore the impact of simple, sincere, and specific expressions of gratitude, emphasising the significance of recognising and celebrating others KEY TAKEAWAYS Practicing gratitude personally and professionally c...
Jul 07, 2024•41 min•Ep. 232
Lucinda looks at the topic of motivation with guest Sarah Stones, a motivation specialist. Sarah, who is an expert in motivational mapping, shares insights into how understanding intrinsic motivators can significantly impact an individual's energy, performance, and overall well-being. Together, they discuss the three clusters of motivators - relationship, achievement, and growth - and how they influence behaviour and decision-making. KEY TAKEAWAYS Motivation is a key factor in driving energy, pe...
Jun 30, 2024•35 min•Ep. 231
Lucinda focusses on re-energising performance in the current work environment, particularly addressing the impact of low energy levels on performance. She discusses various factors influencing performance, such as intrinsic and extrinsic motivators, personal attributes, and the working environment. `Lucinda also introduces the Managing Energy and Performance (MEP) grid, a tool to help managers diagnose and adapt their coaching styles based on employees' motivation and performance levels KEY TAKE...
Jun 23, 2024•25 min•Ep. 230
Lucinda talks to Tracey Abayeta, an HR director specialising in talent development, about the importance of building strong relationships in career development. Tracey shares her unconventional journey from investment banking to HR, emphasising the role relationships played in her career transitions. She introduces a five-point framework for building relationships, focusing on intentionality, bold and broad connections, sharing information, leading with value, and follow-up. KEY TAKEAWAYS Know w...
Jun 16, 2024•34 min•Ep. 229
Lucinda talks to Dr. Jo Burrell from Ultimate Resilience about the findings of a report on HR wellbeing, highlighting the concerning statistics showing high levels of depression, anxiety, burnout symptoms, and low wellbeing among HR professionals. Lucinda and Jo delve into the challenges faced by HR professionals, the lack of support systems within the profession, and the importance of setting boundaries and prioritising self-care KEY TAKEAWAYS Prioritise your well-being and set boundaries to pr...
Mar 25, 2024•47 min•Ep. 228
Lucinda interviews Bill Banham, the founder and editor of HR Gazette magazine and host of the HR Chat podcast, who shares his extensive experience in HR tech and media, discussing his favourite interviews and guests from over 750 episodes! KEY TAKEAWAYS LinkedIn is a key platform where a large number of HR professionals engage with content, making it a valuable channel for sharing information. Be collaborative, engage with others on social media, offer feedback, and attend events to build a stro...
Mar 18, 2024•26 min•Ep. 227
Lucinda delves into the topic of rethinking culture within organisations. Drawing on research and personal experiences, she explores various cultural models and frameworks including Competing Values Framework by Cameron and Quinn, the Culture Onion by Edgar Schein, and The Cultural Web by Gary Johnson and Kevin Scholes, Lucinda provides practical insights and tools for assessing and reshaping organisational culture KEY TAKEAWAYS The Competing Values Framework by Cameron and Quinn, which categori...
Mar 11, 2024•28 min•Ep. 226
Lucinda investigates the intricacies of the CIPD Profession Map with guest Victoria Winkler from the CIPD. The conversation explores the origins of the map, its structure, and how individuals can leverage it to enhance their professional development. Victoria provides valuable insights into the different levels of CIPD qualifications, self-assessment tools, and the importance of continuous learning and development in the HR profession KEY TAKEAWAYS The CIPD Profession Map was developed through e...
Mar 04, 2024•39 min•Ep. 225
Lucinda delves into the essential steps for building a coaching culture within organizations. Joined by Jo Wright, a Speaker, Coach, and Best-Selling Author, they explore the seven steps to creating a coaching culture and the importance of coaching skills for managers. Jo shares her insights on the significance of coaching in everyday conversations, emphasising the need for managers to adopt a coaching approach to empower their teams. The conversation highlights the benefits of coaching in enhan...
Feb 26, 2024•41 min•Ep. 224
Lucinda is joined by Stella Collins, co-founder and chief learning officer of Stella Labs. They discuss the intersection of neuroscience and AI in the field of learning and development. Stella shares insights on how understanding how the brain learns can improve the effectiveness of learning initiatives. She emphasises the importance of motivation, practice, reflection, and spaced repetition in the learning process. Stella also highlights the role of AI in creating personalised learning journeys...
Feb 19, 2024•42 min•Ep. 223
Lucinda is joined by Cat Wildman, founder of Powered by Diversity, to discuss practical strategies for implementing diversity and inclusion (EDI) initiatives in organisations. They emphasise the importance of starting from the bottom and engaging the entire leadership team in the process. Kat explains how their platform helps HR teams assess their organisation's current state of EDI and gather valuable data from employees. They also discuss the benefits of addressing EDI, such as attracting and ...
Feb 12, 2024•43 min•Ep. 222
Lucinda is joined by Miles Bonnell of Milo HR to discuss how to create a winning talent culture or acquisition strategy, with a focus on small and medium-sized enterprises (SMEs). They emphasise the importance of understanding and aligning with the company's culture, being honest with candidates about the current state of the business, and setting clear expectations. They also explore the role of technology, such as applicant tracking systems (ATS), in automating processes and improving efficien...
Feb 05, 2024•50 min•Ep. 221
Lucinda flies solo this time to discuss various themes related to well-being, drawing from recent research findings from the CIPD and Oxford University. She explores the effectiveness of well-being initiatives, highlighting the need to focus on structural aspects of work that contribute to well-being rather than relying solely on superficial interventions. Lucinda also emphasises the importance of measuring the return on investment of well-being strategies and suggests using metrics such as empl...
Jan 29, 2024•27 min•Ep. 220
Lucinda welcomes Dr. Neha Sangwan, an engineer turned medical doctor and executive coach, who specialises in addressing the global epidemic of burnout and shares her insights on well-being and avoiding burnout on a grand scale. Dr Sangwan discusses her personal experience with burnout as a doctor and the lack of awareness and training in the medical field, emphasising the importance of self-awareness and listening to our bodies' signals to prevent burnout. She also highlights the six drivers of ...
Jan 22, 2024•40 min•Ep. 219
Lucinda welcomes Gethin Nadin, an expert in workplace well-being, to discuss the current state of well-being strategies in organisations and the need for a more holistic approach. Gethin shares insights from his research and emphasises the importance of organisational culture and personal responsibility in promoting well-being. They also delve into the impact of AI on well-being and productivity in the workplace KEY TAKEAWAYS Well-being strategies should focus on inclusivity and organisational s...
Jan 15, 2024•41 min•Ep. 218
Lucinda welcomes mental health consultant Petra Velzeboer to discuss the importance of prioritising mental health in the workplace. They explore the signs of burnout and the 12-stage process that leads to it, emphasising the need for prevention and self-awareness. Petra shares practical tips for managing stress, including setting boundaries, reevaluating values, and addressing digital well-being. They also discuss the impact of meeting culture and inefficiencies in the workplace. KEY TAKEAWAYS P...
Jan 08, 2024•33 min•Ep. 217
Lucinda interviews Jill Aburrow from Heartfelt HR to discuss the challenging topic of managing redundancy. With nearly 30 years of HR experience, Jill specialises in advising on redundancy issues and has written a book called "Redundancy with Love." They explore the importance of managing redundancy sensitively and positively, emphasising the need for clear communication, empathy, and support for both those being made redundant and the survivors. KEY TAKEAWAYS Managing redundancy requires expect...
Dec 11, 2023•29 min•Ep. 216
Lucinda interviews Samreen McGregor, an executive coach and author of the book "Leader Awakened”, about the topic of embracing adversity and trauma in the workplace. Samreen shares her insights on how individuals and organisations can use adversity as a catalyst for empowerment and well-being, rather than sweeping it under the carpet. They explore the impact of trauma on performance and happiness, and discuss practical strategies for recognising and addressing trauma in the workplace KEY TAKEAWA...
Dec 04, 2023•40 min•Ep. 215
Lucinda interviews Zena Everett, a speaker on leadership and productivity and author of the book "The Crazy Busy Cure." They discuss the growing issue of busyness and stress in the workplace, particularly in the context of hybrid working. Zena shares her insights on the impact of personality traits, such as perfectionism and people-pleasing, on productivity. They also explore the importance of clarity of purpose, effective time management, and creating a culture that supports productivity. KEY T...
Nov 27, 2023•40 min•Ep. 214
Lucinda interviews Katy Walton from Make Real Progress, with a focus upon learning and development, particularly for HR professionals who may not have a background in L&D. Katy shares her expertise in helping HR professionals feel more comfortable and confident in handling training and development responsibilities. They discuss the challenges HR professionals face in understanding the possibilities of L&D, diagnosing training needs, and creating effective learning experiences. Katy provi...
Nov 20, 2023•31 min•Ep. 213
Lucinda explores the topic of AI in HR with guest Brandon Stevens, founder and CEO of Scouter. They discuss the role of AI in recruitment and talent management, highlighting the challenges and limitations of current AI systems. Brandon also focusses upon the importance of accurate and comprehensive data inputs for AI to be truly predictive and prescriptive, introducing the concept of creating internal talent marketplaces and shifting from a position-based to a skills-based model. KEY TAKEAWAYS A...
Nov 13, 2023•47 min•Ep. 212
Lucinda welcomes Fay Wallis, the host of the HR Coffee Time podcast and a career and executive coach. Fay shares her insights on the five recurring pain points that HR professionals often face, including time management, being strategic, building confidence, feeling undervalued, and dealing with difficult people. Fay also talks about the importance of self-awareness, growth mindset, and taking control of one's own career, offering practical tips and tools to overcome these challenges and thrive ...
Nov 06, 2023•43 min•Ep. 211
Lucinda is joined by HR expert Jim Moore from Hamilton Nash, who discusses the challenging task of conducting investigations into tricky people problems. Jim shares his experiences and provides valuable insights and tips for HR professionals and managers who may find themselves in the position of investigating sensitive allegations or grievances. From dealing with high-profile cases to navigating the balance of probability, Jim emphasises the importance of creating a safe and inclusive culture, ...
Oct 30, 2023•44 min•Ep. 210
Lucinda is joined by Victoria Lewis-Stevens, MD at United Culture, to discuss the importance of purpose over perks in organisations. They explore how organisations can add greater value during a downturn by focusing on purpose and engaging employees. Victoria shares her expertise in helping businesses articulate their culture and align it with their purpose, and talks about the role of line managers in driving engagement plus the need for organisations to invest time and effort in supporting and...
Oct 22, 2023•36 min•Ep. 209
Lucinda talks to Nick Rion, a personal and professional relationship coach. Nicholas specialises in helping individuals build strong, healthy, and sustainable relationships, particularly focusing on conflict resolution. The conversation delves into the definition of conflict and the different ways people perceive and handle it. Nick shares his personal journey of avoiding conflict and the negative impact it had on his mental health, and introduces his framework of the 10 habits of successful rel...
Oct 15, 2023•34 min•Ep. 208
Lucinda is joined by author and personal growth expert, Yvonne Guerineau to explore the topic of building positive working relationships in the workplace. Yvonne, an HR professional and author of the book "People in Their Element: How to Create Positive Working Relationships," shares her expertise on the concept of a growth mindset in relationships, breaking away from cultural patterns, and the role of leaders in shaping team dynamics KEY TAKEAWAYS Believe that positive working relationships can...
Oct 08, 2023•39 min•Ep. 207
Lucinda is back, and to kick off this new season of the show, she discusses the topic of rethinking appraisals, acknowledging that the traditional end-of-year appraisal process is often seen as backward-looking and outdated in today's fast-paced work environment. Lucinda proposes dividing the appraisal process into four defined touch points throughout the year: objective setting, development conversation, mid-year appraisal, and career conversation. By breaking it down into smaller, more meaning...
Sep 26, 2023•30 min•Ep. 206
