Lucinda talks once more about engagement in light of the state of the global workforce and working methodologies being adopted globally. KEY TAKEAWAYS Engagement is undeniably a leading indicator of productivity, profitability, health and safety issues, customer satisfaction and overall people happiness. Global engagement levels are at 23%. European engagement levels are at 13%, and the UK (33rd in the list) have 10% engagement. It's hard to be engaged when you're feeling high levels of stress. ...
Jul 09, 2023•22 min•Ep. 205
Lucinda is joined by Teresa Rose, an award-winning learning consultant and the founder of Consult Her Ltd, to discuss the most effective ways of building a learning pathway for our organisations - what they are, how to do it, and the most often-seen barriers to engagement. KEY TAKEAWAYS Learning experience platforms are all about giving employees a much better consumer-grade experience when it comes to development. The utopian vision for these experience platforms is for users to be able to enga...
Jul 02, 2023•38 min•Ep. 204
Steven is a global leadership consultant, executive coach, Wall Street Journal bestselling author, and globally recognised specialist in the art of connection building and leadership. In this episode, Steven talks to Lucinda about an all-new epidemic in the workplace - loneliness - and how we can increase a sense of belonging in order to promote talent acquisition and retention in our organisations. KEY TAKEAWAYS Loneliness has a direct correlation and is an underlying component to most mental h...
Jun 25, 2023•42 min•Ep. 203
Sonya Shelton founded Executive Leadership Consulting in 2007 from her passion for partnering with leaders and high achievers to create a clear vision and build work environments where employees are fulfilled and completely committed to their organisation’s success. Sonya joins Lucinda this week to talk about strategy, culture, and how we can best encourage both in the organisations we lead. KEY TAKEAWAYS Many companies use strategy and culture to forge ahead, but focus too heavily on one withou...
Jun 18, 2023•29 min•Ep. 202
Lucinda talks about why it is that users find themselves unable to engage with systems in the long term following change, how to motivate them to want to embrace new ways of working, and the processes, roles and responsibilities you need to embed any kind of new system in the workplace. KEY TAKEAWAYS Buy-in is key. Resistance can sometimes arise when people aren't involved in the formation of the idea itself, which is why we should consider involving people from the outset. Change is only ever t...
Jun 11, 2023•35 min•Ep. 201
For this very special 200th episode, Lucinda is joined by the wonderful Lucy Adams, the CEO of Disruptive HR to talk about not just her prolific and renowned career in the HR sector, but also the ever-changing world of HR itself, and why she has chosen to pioneer a more disruptive approach. KEY TAKEAWAYS Change comes far easier if we question the narrative and test the boundaries of what is possible. In Lucy's case, the world of HR was due for a shake up. Career conversations are far more constr...
Jun 04, 2023•46 min•Ep. 200
This week, Lucinda is joined by licensed psychologist and emotional intelligence specialist, Dr Robert Hernandez, to talk about emotional intelligence, and how by placing it at the forefront of development, we can help to shape future leaders. KEY TAKEAWAYS Emotional intelligence is the art of being aware of data or information in which emotions arise. Emotions come from the unconscious - emotional intelligence dictates how we use that emotion. interpersonal skills are a huge part of emotional i...
May 21, 2023•37 min•Ep. 199
Rameez Kaleem is the founder and managing director at 3R Strategy, an independent reward consultancy, as well as the author of 'A Case of the Mondays: How to build a culture of trust through pay transparency'. Rameez joins Lucinda to talk about the research in which he has been recently involved - Salary Trends for 2023 - a highly topical subject that has far-reaching implications for anyone in employment. KEY TAKEAWAYS The research was carried out in order to find out how organisations are mana...
May 14, 2023•41 min•Ep. 198
Carla Miller is the author of 'Closing The Influence Gap: A practical guide for women leaders who want to be heard', which reached #1 in the Amazon charts for Business Leadership Skills and Business Management and Leadership. Carla joins Lucinda this week to discuss the book and how best to apply its central core theme and message to our own organisations. KEY TAKEAWAYS The first step towards closing the influence gap is seeing yourself as a leader. It's about conquering self doubt and surmounti...
Apr 30, 2023•38 min•Ep. 197
Building a successful business is all about the art of collaboration, and harnessing the varied and empowering talents of others in order to build strength. With this in mind, Lucinda welcomes Deb Mashek, the author of 'Collabor(h)ate', to explore the importance of effective collaboration, and how we can work to create a culture that encourages rather than divides. KEY TAKEAWAYS Some are more naturally collaborative than others, and seek to work alone. We should reframe it as a resource for shar...
Apr 23, 2023•38 min•Ep. 196
Lucinda is joined by Gemma Rabbini from Coach & Bloom, for a discussion around positive intelligence - what it means, and how you can retrain your brain to act in a more positive, forward thing and centred way in order to get the best out of life. KEY TAKEAWAYS In terms of self belief, women are significantly lacking in that area when it comes to men. It's a niche that needs attention in order to effect change. Positive intelligence represent the proportion of time that your mind is working ...
Apr 16, 2023•32 min•Ep. 195
Emma Hossack is an ICF accredited Personal and Business Coach, NLP and Resilience Practitioner with a passion for helping clients and organisations flourish, as well as the founder of Transforming Minds for Business. Emma joins Lucinda to discuss the ways in which data can play a vital role in strategies designed to ensure wellbeing at all times. KEY TAKEAWAYS In recent years, studies have shown that increases of around 25% have been recognised in the impact of mental heath upon absenteeism and ...
Apr 02, 2023•29 min•Ep. 194
Eleanor Manley is the co-founder of Metta Space, and a specialist in helping companies to prevent, report & resolve workplace misconduct. Eleanor joins Lucinda too discuss the most effective ways of managing misconduct in the workplace - from prevention, to reporting and resolution - and the fascinating role that technology is having in helping to highlight misconduct. KEY TAKEAWAYS Women are more likely to resign in most cases, than report a case, meaning that retention plays a huge role in...
Mar 26, 2023•31 min•Ep. 193
This week, Lucinda is joined by wellness and nutrition specialist Katherine Horstmann, to talk about the most effective ways that we can focus upon our personal wellbeing, and subsequently apply this to the people in our care as HR professionals. KEY TAKEAWAYS Wellbeing and wellness should be staples of the HR conversation, instead of something we need to fight for. The evidence between the things we eat and their effect upon our long term health, mood, and wellbeing is becoming more and more co...
Mar 20, 2023•39 min•Ep. 192
Lucinda talks to expert trainer and consultant Carol Norbeck Hines, the author of 'Joyful Leadership', about why people should always be at the heart of leadership and the decisions we make, the value of excellence and trust, and why we should never be afraid of apologies and the benefits they can provide. KEY TAKEAWAYS Human Resources should always focus upon our people. The people aspect is the heart of the organisation, and we should keep this in mind at all times. Since we are the keepers of...
Mar 13, 2023•29 min•Ep. 191
This week, Lucinda is joined by Julie Kratz, the Founder and Chief Engagement Officer of Next Pivot Point, created to promote diversity, equity and inclusion in the workplace, to discuss the topic of allyship - supporting people who may be different to us - and why it's a crucial part of not just advancing culture in the workplace, but in society as a whole. KEY TAKEAWAYS Allyship and inclusive leadership are very similar, and are not concepts that we can simply switch off outside of the workspa...
Mar 06, 2023•34 min•Ep. 190
Lucinda is joined by Barbara Wilson and Dr Liz O'Riordan, to discuss the important topic of working with cancer. As professionals who have both experienced this devastating condition up close, Barbara and Liz share their invaluable insights, discussing all-important legal entitlements, and the best ways of ensuring that those who find themselves suffering through a cancer diagnosis are treated with the utmost care, respect and fairness at a time when it is needed most. KEY TAKEAWAYS Most medical...
Feb 27, 2023•39 min•Ep. 189
Anthony Munday - also known as the Maverick Mediator - is the award-winning CEO of TM Development Associates Limited. This is a Consultancy that delivers conflict resolution development for managers, accredited ACAS mediation, accredited Structured Debriefing and leadership mentoring. Anthony specialises in mediating conflicted senior teams and complex, long-standing disputes. Anthony joins Lucinda to talk about the subject of conflict in the workplace and what we can do about it as HR professio...
Feb 20, 2023•34 min•Ep. 188
Lucinda talks to Phill Holdsworth of Aurun Gold Ltd, who are dedicated to taking the anxiety out of money, about financial wellbeing - how it's becoming even more of a concern with the recent rise is the cost of living, and what we can do to improve things for our people so as to best ensure that they do not have to bring their anxieties to the workplace. KEY TAKEAWAYS Wellbeing is the holistic view of a person, including physical, mental and financial. One always affects the other, and so if so...
Feb 13, 2023•33 min•Ep. 187
Lucinda comes to the third part in her mini series on rethinking performance appraisals and reviews, with an episode dedicated to practical methods you can use to make sure that performance management is kept as a continuous practice throughout the year, instead of a stressful annual process that doesn't capture the true picture of someone's performance. KEY TAKEAWAYS If our line managers are not motivated to have quality conversations, then when they feel the pain of people leaving, they will r...
Feb 06, 2023•33 min•Ep. 186
Following on with a look at how to rethink performance management and the appraisal process, Lucinda discusses the practical ways in which you can design your own evidence-based management process, to ensure that any decisions resulting are well thought through. KEY TAKEAWAYS A performance management process is promising that if we meet or exceed expectations, and contribute to the company mission, then the company will meet or exceed your career and reward expectations. When we make this promis...
Jan 30, 2023•26 min•Ep. 185
Lucinda talks about the ways in which we can rethink our appraisal and performance review process, and the methods we should all be adopting in order to make sure that our people are feeling nurtured and encouraged, while also feeling a sense of ongoing development. KEY TAKEAWAYS Evidence has shown that setting regular goals, talking continuously (instead of once per year), and providing valuable feedback constantly, are far more effective ways to help people's performance levels. Criticising a ...
Jan 23, 2023•28 min•Ep. 184
With a new year focus upon health, performance and wellbeing, Lucinda talks to Performance Coach, Ollie Martin and Professional Coach, Nick Thomas, about what "Uncommon Sense" can mean in terms of performance and development, and how we as HR professionals can help others to take better care of themselves while also ensuring our own performance is as effective as possible. KEY TAKEAWAYS Fitness and activity have become more seldom in our daily routines with the rise of remote working. It's now b...
Jan 16, 2023•49 min•Ep. 183
Dr Jon Finn founded the award-winning Tougher Minds consultancy and has three psychology-related degrees, including a PhD. He has worked in performance psychology, resilience, and leadership science for over 20 years. He is also writes regularly for Forbes. Dr Finn joins Lucinda on this all-new episode for 2023 to talk about the best ways of instilling high performance habits from the get go in order to help you see a more empowered year ahead. KEY TAKEAWAYS First principle thinking is the art o...
Jan 09, 2023•47 min•Ep. 182
Lucinda talks to Emma Djemil, the founder of The HR Club, to discuss the concept of the group, and what inspired her to create a career development network for women in HR - a space to connect, develop and grow sustainably. KEY TAKEAWAYS The mark of a good leader is someone who can spot a person's unique gifts and strengths and harness them for the good of the organisation. We need to understand that work incidents and events have an impact upon the mental health of our people. We also need to r...
Dec 12, 2022•26 min•Ep. 181
Lucinda is joined by Adrian McDonagh of Hireful - an expert in onboarding and recruitment - to discuss the ways in which we can ensure an inspiring, impactful candidate experience, and therefore guarantee that the best people are drawn to our organisations. KEY TAKEAWAYS With the rise of hybrid working, and with the power being returned to the hands of candidates rather than recruiters, it's never been more important to make sure that candidate experiences are outstanding. Recruiters are moving ...
Dec 05, 2022•35 min•Ep. 180
This week, Lucinda is joined by the Director of Roffey Park Academy, Dr Graham Curtis, for a deep dive into organisational development - demystifying the sometimes cluttered phraseology surrounding it, and busting the jargon that often clouds the subject itself. KEY TAKEAWAYS Organisational development people who truly thrive upon it, have a deep curiosity, and strive to make positive, impactful change. Flexibility and comfort with change is an essential component in organisational development. ...
Nov 28, 2022•49 min•Ep. 179
Lucinda is joined by Anna Meller of Sustainable Working, who's spent the last 25 years aiding employers in improving their flexible working practices. Anna discusses the ways in which attitudes towards flexible and sustainable working practices have changed, and how HR professionals can help people to have a more balanced life. KEY TAKEAWAYS People have always tended to separate work and personal life - but the best practice is always to treat life as a whole, and recognise that each feeds into ...
Nov 21, 2022•43 min•Ep. 178
Lucinda returns to the "How To..." series with a focus upon how to do organisational development, everything from definition of the term itself, to the metrics we can use in order to ensure that we are using it effectively in order to improve and evolve our organisations. KEY TAKEAWAYS Organisational development is about evolving, adapting or improving an organisation in order to achieve strategic goals. Often, training systems are only targeted towards symptoms of under development, rather than...
Nov 14, 2022•30 min•Ep. 177
Lucinda is joined by authors Lizzie Penny and Alex Hirst, the creators of 'Workstyle', a book dedicated to revolutionising the way we work, to discuss the book and its methodology, and the work they do through their consultancy to change the face of working life. KEY TAKEAWAYS "Workstyle" means the complete freedom to choose when and where we work for ourselves, on the basis that we have such freedoms in our lifestyle, but not in our workstyle. Finding a way to work in a more fulfilling and exci...
Nov 07, 2022•37 min•Ep. 176
