How Amazon's Customer Obsession Inspired a Home Service Revolution with Zac Dearing - podcast episode cover

How Amazon's Customer Obsession Inspired a Home Service Revolution with Zac Dearing

Feb 02, 202658 minEp. 453
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Episode description

In this episode, Tommy Mello interviews Zach Deering, co-founder of Mantle, an AI-powered sales platform for home services. They discuss the evolving landscape of home services, the importance of creating a shopping experience for homeowners, and how technology can enhance sales processes. Zach shares insights from his background at Amazon and McKinsey, emphasizing customer obsession and the need for simplicity in business. The conversation also touches on generational differences in shopping behavior, the role of financing in home services, and the future of AI integration in the industry.

Learn more about Mantel: www.usemantel.com

Mantel Homeowner Shopping Attitudes Report https://www.usemantel.com/survey

00:00:00 Cold Open 00:00:06 Title Sequence 00:00:26 Show Notes VO 00:01:11 Intro Into Interview 00:26:02 Insertion 00:27:04 Interview Resumes 00:57:45 Outro
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