The Home Service Expert Podcast - podcast cover

The Home Service Expert Podcast

Tommy Mello: $200 Million Founder|Forbes, Inc., Entrepreneur Columnisthomeserviceexpert.com
The Home Service Expert podcast is the No. 1 podcast for ambitious home service entrepreneurs, whether they are in plumbing, HVAC or another niche. In this show, Tommy Mello, a $200M business founder, will talk with the best entrepreneurs and experts in the home service industry and beyond, to share insights that have made them successful: from the newest marketing tools to the best scaling strategies. Previous podcast guests include Terry Nicholson (former national trainer of NYSE-listed home services company), Craig Smith (President of HomeAdvisor, a home services marketplace valued at $2B+), Cameron Herold (former COO of three $100M+ companies), etc.

Episodes

Building an 8-figure Business Through the Franchise Model

Mike Andes is the Founder and CEO of Augusta Lawn Care, an eight-figure international lawn maintenance franchise. He also shares his knowledge in the field of marketing, brand awareness, sales, operations, and growth strategy planning through his Youtube channel and his podcast, The Mike Andes podcast. He is also an author who has already written three books, with his latest release titled P4P (Pay for Performance): Why Hourly is a Failing Formula. In this episode, we talked about sales, leaders...

Dec 16, 20221 hr 4 minEp. 283

How to Make Your Business More Profitable And Find True Financial Freedom

Meaghan Likes is a small business accountant & consultant, speaker, teacher, and volunteer with nearly two decades’ worth of professional experience. She founded Bookkeeping Academy, and owns five businesses in Northern California. Meaghan's mission is to educate and empower other business owners across the world to find financial freedom in their own lives. In this episode, we talked about leadership, financing, bookkeeping, growth, and employee retention...

Dec 09, 20221 hr 6 minEp. 282

Using Automations to Qualify and Convert Prospects More Efficiently

David Tal is the CEO and co-founder of Verse.io, a next-generation Lead Conversion Platform with specialized technology and highly skilled human concierges. David helps businesses create effective and authentic connections with their prospects by effectively merging the best abilities of technology and people. In this episode, we talked about SMS, sales, marketing, lead conversion...

Dec 02, 202257 minEp. 281

Maximizing Your Assets to Expand Your Business Quickly Without Losing Momentum

Tommy Mello is the author of Home Service Millionaire and the founder of A1 Garage Doors, a $150 million-plus home service business with over 500 employees in 16 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses. In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about culture, competition, managing tough conversations with emplo...

Nov 25, 202255 minEp. 280

Outmarketing your Competition with the Five-Step Marketing System

Phillip Stutts is the founder and CEO of Win BIG Media, a corporate marketing agency, and Founder/Executive Chairman of Go BIG Media, a political marketing ad firm. Over the course of more than two decades, he has contributed to 1,472 election victories, including three U.S. Presidential victories, and worked with multiple Fortune 200 companies. Phillip has written multiple best-sellers, including his latest best-selling book titled “The Undefeated Marketing System: How To Grow Your Business and...

Nov 18, 20221 hr 2 minEp. 279

Closing More Calls with Personalized Customer Service

Zac Garside is the CEO of Power Selling Pros, a company that gives personalized CSR & dispatch training to create a thriving culture of “WOW” experiences. He was previously Head of Marketing for the company, wherein he has personally coached more CSRs than he or anyone else at Power Selling Pros can count. He also hosts his own podcast called This Call May Be Recorded where he listens to recorded calls of CSRs and shares tips for improvement. In this episode, we talked about CSR training, commun...

Nov 11, 20221 hr 9 min

Developing Persuasive Employees to 10x Your Sales

Michael Bernoff is the President and Founder of Human Communications Institute, a company that specializes in working with people whose success depends on communication clarity. He is also a leader in the personal and professional development industry, and has worked directly with individuals as well as corporate executives who desire to transform their corporate culture in an ever changing marketplace. Michael is a seasoned public speaker who specializes in direct sales, corporate recruitment, ...

Nov 04, 20221 hr 8 minEp. 277

Focusing Your Resources on Marketing And Hiring to Set Your Business for Success

Tommy Mello is the author of Home Service Millionaire and the founder of A1 Garage Doors, a $150 million-plus home service business with over 500 employees in 16 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses. In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about hiring and retention, training, marketing, payment systems......

Oct 28, 20221 hr 11 minEp. 276

Transforming your Employees into Resilient Leaders through Ethical Influence

Keith Mercurio is the Senior Director of Executive Success of ServiceTitan, and CEO & Founder at Ethical Influence Global. Keith has spoken to nearly 20,000 people on the topics of leadership, influence, sales, and personal development. He has guided over 600 businesses and transformed their own leadership identity and led unprecedented growth for their teams. In this episode, we talked about coaching, training, leadership development, decision making, personal development...

Oct 21, 20221 hr 27 minEp. 275

Using Marketing Technology to Become a Powerhouse in the Home Service Industry

Wesley Mathews is the co-founder and Chief Growth Officer of High Level Marketing, a nationwide full-service digital marketing company. High Level Marketing has been helping businesses grow their reach and impact online since 2009, and quickly became one of the fastest-growing web marketing firms in Michigan. In this episode, we talked about digital marketing, customer satisfaction, SEO, CRM, branding...

Oct 14, 20221 hr 2 minEp. 274

Using Text Messaging to Turn More Leads into Happy Customers

Aaron Weiche is the co-founder and CEO of Leadferno, a text messaging platform that aims to help close more leads faster. He is an entrepreneur, founding and leading multiple companies and digital marketing agencies over the past 20 years. Prior to Leadferno, he was the CEO of GatherUp where he led the company to experience 5X growth in a span of four years and appeared in the INC 5000 list for 2019. He continues to share his expertise as a co-host for a podcast on running a SaaS company called ...

Oct 07, 202259 minEp. 273

Hiring Employees You Won't Want to Fire through the Core Fit Hiring™ Process

Ryan Englin is the CEO of Core Matters and an Advisor of Fathom. Core Matters helps out blue-collar companies in the hiring and retention process of their employees. Ryan shares his expertise in a podcast entitled “Blue Collar Culture Podcast” where he highlights success stories and shares secrets to winning with blue-collar culture. He also published a book titled “How to Hire the Ones You Won't Want to Fire: The Art of Pulling Back Their Mask to Really Know the Person You're About to Hire.” In...

Sep 30, 20221 hr 4 minEp. 272

Building Your Team of A-Players by Focusing on Employee Satisfaction & Retention

Tommy Mello is the author of Home Service Millionaire and the founder of A1 Garage Doors, a $150 million-plus home service business with over 500 employees in 16 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses. In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about branding, relationship building, employee retention, financin...

Sep 23, 202256 minEp. 271

Top Recruitment Strategies to Attract High Caliber Talents

Barb Bruno is the CEO of Good as Gold Training, a company that delivers comprehensive, logical, and easy to implement training to help guarantee that participants realize a strong return on their investment of time and money. She is recognized internationally as one of the top experts in the Talent Acquisition and Staffing and Recruiting Professions. Barb released the book “High-Tech High-Touch Recruiting” in September 2020, a book that talks about providing recruiters with an end-to-end process...

Sep 16, 20221 hrEp. 270

Adjusting your Leadership Style to Bring Out the Best in your Employees

Danny Kerr is the Co-Founder & Managing Partner at Breakthrough Academy, a company made to help contractors transition from being doers of all things, to builders of great systems and leaders of great people. At 20 years old, Danny took a leadership position for a franchise company and grew sales by 300% in one year, and over the next six years was managing over 150 staff in the organization. In this episode, we talked about training, recruitment, ROI, KPIs, leadership, working environment, prod...

Sep 09, 20221 hr 7 minEp. 269

Capitalizing on Tax Programs to Recover From Pandemic Losses

Tony Swantek is the Chief Operating Officer at Jorns & Associates. Composed of tax credit veterans with decades of industry experience serving clients of all sizes and in virtually all industries, Tony’s team specializes in helping employers obtain federal and state tax credits as well as disaster relief incentives. In this episode, we talked about tax deductions, tax credits, IRS, clean data, ERC & PPP loans, loan forgiveness......

Sep 02, 20221 hr 18 minEp. 268

Q&A with Tommy - Dialing in on Proper Systems and Delegation to Double your Efficiency

Tommy Mello is the author of Home Service Millionaire and the founder of A1 Garage Doors, a $150 million-plus home service business with over 400 employees in 16 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses. In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about marketing, loans, delegation, scalability, workplace systems ...

Aug 26, 202247 minEp. 267

Vertical Track: The Event That'll Create 1,000 Recession-Proof Businesses

Jim Leslie is the Chief Technology Officer of A1 Garage Door Service. He is known as Tommy’s right-hand man and go-to guy for building software needed by A1, and is also a great contributor to the success of organizing Vertical Track events. In this special episode of The Home Service Expert Podcast, Tommy and Jim talked about Vertical Track, and what participants can expect from the 3-day live event in October....

Aug 19, 202245 minEp. 266

Building A Strong Workforce To Outlast Your Competitors Through Change Leadership

Randy Pennington is the owner of Pennington Performance Group, a management consulting company that offers ground-breaking solutions to drive performance and organizational climate change for clients around the world. He is also the author of two best-selling books, “Make Change Work: Staying Nimble, Relevant, and Engaged in a World of Constant Change”, and “Results Rule!: Build a Culture That Blows the Competition Away.” In this episode, we talked about change leadership, culture, burnouts, cus...

Aug 12, 20221 hr 17 minEp. 265

Million-Dollar-Plus Secrets to Hiring, Training, and Managing a Sales Team

Jonathan Whistman is the CEO of PerceptionPredict, an organization composed of a pool of data scientists and leading experts that focuses on building high performance sales teams through human-centered data-driven AI models. He is also the Founding Partner of The Sales Boss, a sales consultancy built around the concepts of his International Best Selling Book, "The Sales Boss: The Real Secret to Hiring, Training and Managing a Sales Team."​ In this episode, we talked about hiring, profiling, inte...

Aug 05, 20221 hr 22 minEp. 264

Having All The Great Techs You’ve Ever Wanted

Al Levi is the author of The 7-Power Contractor and co-author of The Home Service Millionaire. A former contractor who worked for 25 years in every aspect of his family’s Long Island-based HVAC/plumbing business, Al has been rated as one of the 25 most influential contractors in the United States by Plumbing & Mechanical Magazine. He now helps other contractors learn how to run their businesses with less stress and more success through consultations, workshops, and webinars. In this episode, we ...

Jul 29, 20221 hr 4 minEp. 263

Q&A with Tommy - Getting More Lean and Efficient to Keep Up During Tough Times

Tommy Mello is the author of Home Service Millionaire and the founder of A1 Garage Doors, a $150 million-plus home service business with over 400 employees in 16 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses. In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about sales, marketing, recruiting, creating systems, pricing......

Jul 22, 202244 minEp. 262

Growing from $2M to $15M in 20 months with the Right Systems and Mindset

Lance Bachmann is the Founder of 1SEO Digital Agency, a Digital Marketing firm dedicated to achieving success for clients through proven and ethical internet marketing strategies. He is also the Co-Founder of Shock I.T. Support, the Vice President for Yellow Pages, and the owner of home-service-based businesses. He is releasing an upcoming book titled “Let it RIP!”, where he shares his personal story and how this has helped him grow his businesses further. In this episode, we talked about sales,...

Jul 15, 20221 hr 10 minEp. 261

Creating Your Competitive Advantage To Outsell Bigger Competitors

Scott McKain is the Founder and CEO of Distinction Institute and the author of best-selling books “Create Distinction: What to Do When ''Great'' Isn't Good Enough to Grow Your Business” and “ICONIC: How Organizations and Leaders Attain, Sustain, and Regain the Ultimate Level of Distinction.” His company focuses on helping professionals learn how to create competitive space in highly contested marketplaces, and how to deliver the "Ultimate Customer Experience ®". In this episode, we talked about ...

Jul 08, 20221 hr 10 minEp. 260

Overcoming The Three Major Business Gaps to Unlock Your Business Potential

Benji Carlson is an Assessment Specialist at Breakthrough Academy. He has demonstrated a talent for distilling vast amounts of information to address the root of any problem that companies face. Consequently, he has assessed more than 1,000 trades companies and helped them get on the path to scaling. He is also the co-host of the Contractor Evolution podcast, a show that focuses on helping the everyday contractor evolve into a thriving business owner. In this episode, we talked about hiring, tou...

Jul 01, 202259 minEp. 259

Earning Your Customers' and Employees' Trust through Brand Storytelling

Kelly Keenan is the founder of Brand Story Experts, an advertising agency that specializes in merging marketing and culture development to bring out the best potential of their client and partner organizations. He also trademarked the Culture Development Marketing process that centers on the 3-P principle, which involves the defining of the three core components of a story: Attitude, Drive, and Direction. In September 2021, he released a book entitled “Everyone Is An "Influencer”: Building A Bra...

Jun 24, 202259 minEp. 258

Intentional Growth Framework: The Method To Grow Your Business Beyond 7-Figures

Ryan Tansom is the co-founder of Arkona, with a mission to help entrepreneurs get clarity and control on how to intentionally grow the value of their company through Value Growth Education and Strategic CFO Services. He also hosts the “Intentional Growth” podcast, a podcast for entrepreneurs and business owners wanting to clarify a path toward a more valuable business and turn their vision into reality. In this episode, we talked about investments, budgeting, sales, long-term goals, value creati...

Jun 17, 20221 hr 14 minEp. 257

Servicing Your Customer’s Needs the Right Way to Build Lasting Brand Loyalty

Tommy Mello is the author of Home Service Millionaire and the founder of A1 Garage Doors, a $100 million-plus home service business with over 400 employees in 16 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses. In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about onboarding, employee discipline, advertising, insurance, oper...

Jun 10, 202251 minEp. 256

Leveraging The Rule of 26 to Market Your Service-Based Business

Michael "Buzz" Buzinski is the CEO of Buzzworthy Integrated Marketing, a website marketing firm that specializes in providing profitable digital marketing solutions for service-based businesses. In May 2021, Michael released his book “The Rule of 26 For Service-Based Businesses”, where he talked about the path to doubling your website revenue using the Rule of 26. In this episode, we talked about digital marketing, SEO strategies, KPIs, traffic & conversion...

Jun 03, 20221 hr 5 minEp. 255

How To Fine-tune Your CRM To Save Time And Money

Charlie Felker is the co-founder of Free-2-Grow, a company that provides back-office support to service-based companies, allowing the owners and operators to focus on their customers and growing their businesses. Free-2-Grow offers its customers the services of a full-time office manager at half of what it would cost to hire someone full-time and provides team support with its cross-trained staff. In this episode, we talked about customer relationship management, efficiency, lead generation and ...

May 27, 202256 minEp. 254