The Home Service Expert Podcast - podcast cover

The Home Service Expert Podcast

Tommy Mello: $200 Million Founder|Forbes, Inc., Entrepreneur Columnisthomeserviceexpert.com
The Home Service Expert podcast is the No. 1 podcast for ambitious home service entrepreneurs, whether they are in plumbing, HVAC or another niche. In this show, Tommy Mello, a $200M business founder, will talk with the best entrepreneurs and experts in the home service industry and beyond, to share insights that have made them successful: from the newest marketing tools to the best scaling strategies. Previous podcast guests include Terry Nicholson (former national trainer of NYSE-listed home services company), Craig Smith (President of HomeAdvisor, a home services marketplace valued at $2B+), Cameron Herold (former COO of three $100M+ companies), etc.
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Episodes

Dialing In On Your Customer Avatar As Your #1 Business Strategy

Tommy Griffith is the founder of ClickMinded, a provider of SEO training courses for marketers, agencies, and entrepreneurs. Through ClickMinded, Tommy uses his knowledge and expertise, honed by a decade-long career that includes working with top companies such as Airbnb and PayPal, to teach effective strategies on how businesses can quickly and massively grow their organic traffic and sales. In this episode, we talked about SEO, content marketing, automation...

Sep 20, 20191 hr 4 minEp. 89

The Mindset That Can Take You From Outright Failure To Overnight Success

Zachary Babcock is the author of Prison to Promised Land, and the host of the wildly successful Underdog Empowerment Podcast. He has built his career in life coaching and entrepreneurship after a string of hardships and life choices that resulted in him spending time behind bars. Nowadays, he uses his unique story and perspectives to provide invaluable assistance in personal development, marketing, and branding to his clients and listeners. In this episode, we talked about motivation, goal-setti...

Sep 13, 20191 hr 4 minEp. 88

How to Stand Out and Succeed in Your Industry by Knowing Your ROE (Return on Energy)

Steve Sims has been called "The Make-a-Wish Foundation for people with really big checkbooks." As the founder and CEO of Bluefish Concierge, he is a master at granting requests and creating fulfilling and memorable experiences for his clients, no matter how big or small their wishes may be. He is a speaker, consultant, and author who has been featured in numerous publications (including Forbes and the Wall Street Journal), and has even spoken at the Pentagon and Harvard. In this episode, we talk...

Sep 06, 20191 hr 1 minEp. 87

Why Delegation is a Crucial Leadership Skill in Making More Money for Your Business

Tom Reber is a coach and sales expert who specializes in leadership within the contracting business. The co-founder of the Contractor Sales Academy and host of The Contractor Fight Podcast, he got his start in the painting industry, and reached 400 jobs a year before the recession hit. Now, he helps entrepreneurs learn how to take control of their businesses and increase their earnings, and is one of the most sought-after contractor coaches & consultants in the United States. In this episode...

Aug 30, 20191 hr 13 minEp. 86

How to Create a Thriving Company Environment to Attract A-Players

Brad Weimert started breaking national sales records at the young age of 20, as the top sales representative of a company with 30,000 employees. In 2009, he established Easy Pay Direct, an online credit card processing company. Through Easy Pay Direct, he helps e-commerce businesses find creative solutions for payments done online, via mobile, or even in brick and mortar shops. In this episode, we talked about Recruitment, Business Growth, Financing...

Aug 23, 201957 minEp. 85

Understanding the Principles of Sales to Build Better Customer Relationships

Kevin Knebl is the CEO of Knebl Communications, LLC, a social selling and relationship marketing firm that specializes in helping companies realize their full selling and relationship-building potential. He wears many hats: speaker, author, trainer, and social selling and relationship marketing specialist. He's been a Joie de Vivre coach since 1994, and was named 2008 to 2010 Most Recommended Business Speaker in the World among over almost 300,000 business speakers worldwide. He also has the mos...

Aug 16, 20191 hr 2 minEp. 84

How Getting Rid of Self-Limiting Beliefs Can 3x Your Business in Five Years

Brandon Vaughn is the CEO of Automate Grow Sell. He has years of industry experience under his belt, having served as the president of All-Clean! SoftWash (from 2012 to 2018), the owner of Vaughn Creative Works (from 2009 to 2017), and the sales and marketing manager of TigerStop Sawgear (from 2009 to 2011). He was also the recipient of the 2018 Small Business Owner of the Year Award (SBA), and became part of the Advisory Council for the Small Business Development Center. In this episode, we tal...

Aug 09, 20191 hr 10 minEp. 83

How Communicating with Empathy Can Help Technicians Achieve a 70% Closing Ratio

Joe Cunningham has been in the HVAC industry since the '80s. This multi-awarded HVAC consultant has held various leadership positions at the Technical Arts Center, Successtrack Network, and even the Small Business Advisory Council under President George Bush. In this episode, we talked about Recruitment, Marketing, Training...

Aug 02, 20191 hr 16 minEp. 82

How Looking Beyond Experience Can Help You Find the Best Employees

Jim Olsztynski served as the editorial director of Plumbing and Mechanical from 1984 to 2011. A prominent writer in the industry with years of experience under his belt, he recently came out with a book titled Bumps On The Road To Riches: How to Avoid the Big Mistakes that Kill Small Businesses. In this episode, we talked about leadership, recruitment, customer service...

Jul 26, 20191 hr 6 minEp. 81

Getting Ahead of The Competition with Voice Search and Google Guarantee

Lorne Sederoff runs a successful SEO agency. As the head of development of the Google Guarantee Program at Search Kings, he is a certified expert at anything and everything there is to do about Google for marketing and lead generation, from its algorithms to its features. In this episode, we talked about Lead Generation, the Google Guarantee Program, Voice Search...

Jul 19, 201948 minEp. 80

How the Right Operational Procedures Can Make Employees Embrace Accountability

Greg Crabtree is the CEO of Crabtree, Rowe & Berger. He served as a board member of Quickparts and a global board member of Entrepreneurs Organization (EO). Alongside working with the EO, he is also involved in community service, and has had experience as a council member for the Boys and Girls Club of America In this episode, we talked about Financial Management, Entrepreneurship, Business Accounting...

Jul 12, 20191 hr 9 minEp. 79

Using this Six Magic Words to Become a Master Salesman

Mark Matteson is a professional speaker, writer, and coach. His extensive work experience includes being the President of the Pinnacle Service Group from 1997 to 2009, a faculty member at EGIA Contractor University, and the owner of MattesonAvenue.com and sparkingsuccess.net. He is the author of the book Freedom from Fear , and has provided valuable assistance to such high-profile clients as Microsoft, Honda, GE, ConocoPhillips, John Deere, Honeywell and T-Mobile. In this episode, we talked abou...

Jul 05, 201957 minEp. 78

How To Build a 7-Figure Business With The Whale Vomit Method

Kevin Dubrosky is the president and founder of the Dubrosky Group. He is the author of The Whale Vomit Method , and assists entrepreneurs in building their brands as a marketing, branding, consulting, and high-performance coach. He uses the principles and lessons he learned from four years of being a franchisee in the window cleaning business, as well as from starting his own home service franchise in 1999. In this episode, we talked about branding, marketing, advertising......

Jun 28, 20191 hr 4 minEp. 77

How to Easily Generate More Business with Amazon Home Services

Tammy Duchow is a marketing strategist whose expertise is directly correlated with Amazon Home Services. She is a founding partner of eComProphets.com and the founder of Dukes Digs Pet Products. An author, speaker, and instructor since 2016, she has generated over $50 million in sales on Amazon for several fortune brands, as well as small businesses and her own private label brands. In this episode, we talked about business growth, digital marketing strategies, Amazon Home Services......

Jun 21, 20191 hr 4 minEp. 76

Taking a Proactive Approach to SEO to Generate More Qualified Leads

Bradley Benner is an expert on online lead generation, business scaling, and brand building. He is a contractor, publicist, PR marketing and lead generation specialist for Contractor Media, and the co-founder of Semantic Mastery. He also owns a marketing company called Big Bamboo, and hosts weekly digital marketing Q&A sessions called Hump Day Hangouts. In this episode, we talked about SEO, Online Lead Generation, Reputation Marketing...

Jun 14, 20191 hrEp. 75

How "Paying Yourself First" Can Drive Up Profit Margins

Diane Gardner is the owner of Adept Business Services. She has been with Profit First Professionals since 2005, with elite certification as a certified tax coach. She also owned B-G and Associates from 1981 to 1992. With her extensive knowledge from nearly 30 years of providing tax planning consultation and bookkeeping services, she co-authored the bestselling books Stand Apart and Why Didn't My CPA Tell Me That? , created the nationwide Get Off the Wheel practice management solution for account...

Jun 07, 20191 hr 8 minEp. 74

Playing the Penny Game to Guarantee Business Growth and Profitability

Patrick Long is an expert on sales, scaling, recruiting operations and growth strategies. As the President of BizPAL, he helps residential plumbing, heating, cooling and electrical services in improving their sales, profitability, customer loyalty, and overall management. In this episode, we talked about recruiting, business growth, pricing...

May 30, 201946 minEp. 73

Uncomplicating Accounting to Take Control of Your Business' Future

Ellen Rohr is the President of Zoom Drain, LLC. She is an expert on organizing your business and franchising, specializing in accounting. Ellen is a successful franchisor, helping launch a plumbing franchise to 47 locations and $40 million in sales in under 2 years. In this episode, we talked about accounting, motivating employees, franchising...

May 24, 20191 hr 14 minEp. 72

Building A Successful Sales Strategy to Get New and Repeat Customers

Ali Mirza is a consultant and sales business strategy. He is the CEO of Rose Garden Consulting, which he started in 2011. He is also the host of a podcast called For the Close . He provides mentorship and guidance to companies in need of assistance in formulating and executing business strategies. In this episode, we talked about sales strategy, business scaling, following up with customers...

May 16, 201956 minEp. 71

Getting Consistent Traffic by Making SEO Work for You

Ryan Cote is the director of digital service and partner at Ballantine, where he specializes in finding that special balance between print and digital marketing so that businesses can maintain a strong presence on both fronts. He has nearly two decades' worth of industry experience, and has worked with the New Jersey American Marketing Association, Clark Mccain, Conrad Direct. In this episode, we talked about SEO, Data, Digital Marketing...

May 10, 20191 hr 2 minEp. 70

Taking Control of Your Business Finances with Effective Tax Planning

Nellie Akalp is the CEO and founder of CorpNet. She specializes in engaging with small business owners, entrepreneurs, accountants, and other professionals and sharing advice and tips for business success. She has authored several books, and is a regular contributor for prominent publications in the industry. In this episode, we talked about tax auditing, bookkeeping, leadership...

May 03, 201943 minEp. 69

How To Use The Phone To Build Lasting Customer Relationships

Art Sobczak is regarded by many as the master of cold calling and inside sales telemarketing. A sales trainer for cold calling, inside sales, and account management since 1983, he is the founder of Business by Phone, Inc., banking on 35 years of industry experience. He is the author of Smart Calling , and was the recipient of the Lifetime Achievement Award from the American Association of Inside Sales Professionals in 2012. In this episode, we talked about cold calling, telemarketing, artificial...

Apr 25, 20191 hr 11 minEp. 68

Growing A Home Service Business That Can Run Without You

Michael Kaplan is the former co-owner of Zerorez Carpet and Living Services Care in Minnesota, where he successfully grew the business to over 170 employees with over $15,000,000 a year in revenue. Today, he's an angel investor at RedHookinvestments.com, helping businesses build strong leaders and realize their potential. In this episode, we talked about Leadership, Hiring, Business Growth...

Apr 19, 20191 hr 33 minEp. 67

Supercharging Your Processes With Operating Manuals

Al Levi is the author of The 7-Power Contractor , and has helped countless businesses get organized for nearly two decades. Prior to that, he worked as a contractor in the HVAC plumbing business for 25 years. He is a regular columnist for Plumbing & Mechanical Magazine , and has been rated one of the 25 most influential contractors in the United States. In this episode, we talked about operating manuals, communication, efficiency...

Apr 12, 20191 hr 28 minEp. 66

Creating Predictable Profitability with The Four P's of Freedom

Farres Elsabbagh has been the President of the Canadian General Contractors Group since 2014, and is a part-time professor at Algonquin College of Applied Arts and Technology. He was also a member of the board of directors of the University of Ottawa Alumni Association's Finance Committee, as well as the chief relationship manager for Vancouver's General Contractors. In this episode, we talked about Marketing, Business Growth, Sales...

Apr 04, 201950 minEp. 65

Nailing Your Pricing Strategy With The "One-Truck Breakdown" Exercise

Allan Ferguson is a nationally recognized business consultant, and the founder of Service Professionals Australia, a service industry training company. He is also the founder and managing director of Omega Homes, Sydney's leading plumbing, electrical and air conditioning company, as well as the founding partner of Leading4Growth, an online leadership platform that provides ongoing leadership training in both business and life. In this episode, we talked about Pricing, Training, Business Growth.....

Mar 28, 20191 hr 24 minEp. 64

Building A Compelling Brand To Attract Lifelong Customers

Tonya Eberhart is a speaker, book author, and founder of BrandFace, a firm that provides assistance to real estate professionals and owners in building their brands and landing more clients. She also established the Reboot Campus online training platform for media sales professionals. Michael Carr has been a top-selling real-estate auctioneer since 1991, with 24 years of experience and involvement in over 68,000 home sells. A former BrandFace client, he co-authored "BrandFace for Real Estate Pro...

Mar 21, 20191 hr 7 minEp. 63

Mastering Marketing for Home Service Business Success

Matt Jones is a digital marketing expert formerly from the plumbing industry. He is a founding partner and digital expert of Tradiematepro, and is also the owner and facilitator of the Site Shed podcast. Matt's passion lies in helping contractors develop the competencies they need to win at business. In this episode, we talked about digital marketing, contracting, business leadership...

Mar 14, 20191 hr 4 minEp. 62

Creating Content On Social Media The Smart Way

Shaina Weisinger is the founder and CEO of Repurpose House (formerly Podcast Memes), a company specializing in teaching clients how to repurpose existing content, optimized for social media. She also hosts the Content Coalition podcast, where she has interviewed people from HubSpot, Godaddy, and other major brands and companies. In this episode, we talked about video marketing, social media marketing, content marketing...

Mar 07, 201953 minEp. 61

Scaling Your Plumbing Business The Right Way

Richard Behney is the founder of The Million Dollar Plumber. He was the President and CEO of AttaBoy Plumbing for 16 years, and now does consulting for plumbing businesses. An experienced figure in the plumbing industry, he regularly hosts the Potty Talk Live podcast. In this episode, we talked about plumbing, business management, digital marketing..

Feb 28, 201959 minEp. 60
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