The Home Service Expert Podcast - podcast cover

The Home Service Expert Podcast

Tommy Mello: $200 Million Founder|Forbes, Inc., Entrepreneur Columnisthomeserviceexpert.com
The Home Service Expert podcast is the No. 1 podcast for ambitious home service entrepreneurs, whether they are in plumbing, HVAC or another niche. In this show, Tommy Mello, a $200M business founder, will talk with the best entrepreneurs and experts in the home service industry and beyond, to share insights that have made them successful: from the newest marketing tools to the best scaling strategies. Previous podcast guests include Terry Nicholson (former national trainer of NYSE-listed home services company), Craig Smith (President of HomeAdvisor, a home services marketplace valued at $2B+), Cameron Herold (former COO of three $100M+ companies), etc.
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Episodes

Getting Accounting Done the Fast & Easy Way

Randal deHart is the co-founder of Fast Easy Accounting, an accounting firm in Lynnwood, Washington that specializes in construction accounting. An expert in outsourced contractor bookkeeping services with 25 years of experience in the construction industry, Randal runs a podcast called the Contractor Success Map. In this episode, we talked about bookkeeping, accounting, success...

Feb 21, 20191 hr 12 minEp. 59

Taking Your Business Operations To The Next Level

Danny Kerr is currently the Managing Partner of Breakthrough Academy, Inc., a company that specializes in helping business owners establish efficient management strategies and a strong development plan. With a diverse career spanning recruitment, crew leadership, and franchise management, he has learned many invaluable lessons throughout the course of his journey as a self-made entrepreneur, and is passionate about helping trade and home service businesses take their operations to a higher level...

Feb 14, 20191 hr 14 minEp. 58

Connecting Digital with Traditional Marketing For Maximum Results

Mike Davis is the CEO of Valpak, a direct marketing company specializing in print, mobile and online advertising solutions and coupons. He has had over 20 years of experience in leadership and growing companies across various industries, from music to ecommerce to marketing. In this episode, we talked about direct marketing, growth hacking, consumer behavior...

Feb 07, 201957 minEp. 57

Creating More Value For Customers With Fewer Resources

Paul Akers is the Owner and President of FastCap, and the author of the best-selling book 2-Second Lean. FastCap is an international product manufacturer with distribution in over 40 countries, and is recognized as a Lean leader among American manufacturers. In this episode, we talked about productivity, mindset, operations...

Jan 31, 201952 minEp. 56

Hiring Remote Workers to Scale Your Business Faster

Nathan Hirsch is the founder and CEO of FreeeUp.com, a talent marketplace that connects thousands of freelancers with businesses all over the world. He started hiring virtual assistants for his Amazon ecommerce business, which has over 10,000 customers, and earning up to 7 million dollars a year. Today, Nathan manages over 500 prevetted virtual assistants and freelancers on the Freeeup.com marketplace, and is passionate about helping businesses scale through working with remote talents. In this ...

Jan 23, 201936 minEp. 55

Firing Clients That Are Not A Good Fit For Your Business

Keith Kalfas is the host of the Untrapped podcast and a social media influencer in the landscaping & window cleaning markets. He is also the owner of Kalfas Services, where he grew the business from zero to a six figure-income in just five years. In this episode, we talked about video marketing, pricing, mindset...

Jan 18, 201953 minEp. 54

Creating a High-Performing and Happy Workplace

Kevin Wilson is the CEO and President at Buzz Franchise Brands, the multi-brand franchising company that's home to well-recognized home service brands, such as Mosquito Joe, Pool Scouts, and Home Clean Heroes. Buzz Franchise Brands was named as one of Inc. Magazine's Best Workplaces for 2017, while Mosquito Joe has received several awards, including the prestigious FBR50 Franchisee Satisfaction Award from Franchise Business Review. In this episode, we talked about marketing, hiring, franchising....

Jan 10, 20191 hr 1 minEp. 53

Home Service Expert Goals for 2019

In this special episode of the Home Service Expert, Tommy talks about his goals for the new year, and reveals some of his best-kept trade secrets, and valuable actionable tips for transforming your business in 2019. In this episode, we talked about mindset, management, operations...

Jan 07, 201927 minEp. 52

Building Your Digital Reputation In The Home Service Industry

Aaron Hockel is the Vice-President of Digital Marketing at AltaVista Strategic Partners, a full service agency that works with home service contractors in creating and implementing their marketing plans. Aaron has had over ten years of extensive experience as a marketing consultant for contractors, and is a resource speaker about marketing topics at contracting events. In this episode, we talked about customer service, marketing, CRM...

Jan 03, 20191 hr 9 minEp. 51

Generating 1100% Business Growth By Adopting The Right Mindset

Amanda Holmes is the CEO of Chet Holmes International, and CMO of Divine Bliss International. Chet Holmes International is a successful consultancy business that has helped over 200,000 businesses worldwide in the last 25 years. After the death of her father in 2012, Amanda left her professional singing career to take over her father's business, and has since grown the business by 1100%. In this episode, we talked about customer service, productivity, mindset...

Dec 27, 20181 hr 8 minEp. 50

Turning Delegation Into Your Most Powerful Leadership Tool

Steve Gadsby is the owner of FurnaceUSA, a company seeking to simplify HVAC equipment installation process for homeowners across the US. He grew his previous company Canada Furnace into a multi-million dollar business in less than five years, and was recognized by HomeStars.com as one of the best home service businesses of 2016 and 2018. In this episode, we talked about relationship marketing, sales, leadership...

Dec 21, 20181 hrEp. 49

Getting To Know The Man Behind The Book Home Service Millionaire

In this special episode of the Home Service Expert, Tommy is interviewed by Home Service Expert's Coach, Kenyon Curtis. about Tommy's new book, "The Home Service Millionaire." In this episode, we talked about marketing, systems, leadership...

Dec 12, 201841 minEp. 48

Building a Fence Around Your Clients

Brian Kaskavalciyan is the Co-founder and lead marketing strategist for gFour Marketing group. He is also the author of the book, "How to Double Your Profits in Six Months or Less." Brian's passion involves helping people get more repeat customers through relationship marketing. In this episode, we talked about relationship marketing, hiring, customer service...

Dec 06, 20181 hrEp. 47

Transforming Your Company Into A Highly Productive Work Environment

Liam Martin is the Co-founder of Time Doctor and Staff.com. He started the business seven years ago, and grew both companies into the multi-million success that they are today. Liam's mission is to help individuals and organizations be more productive and help people avoid distractions and finish tasks that matter to them. In this episode, we talked about technology, marketing, management...

Nov 29, 20181 hr 10 minEp. 46

Getting Ready For The Home Service Gold Rush

Joshua Latimer is the CEO of SendJim.com and Founder of Radius Bomb and AutomateGrowSell.com. He is also the founder and host of The Quick Talk Podcast, where he helps entrepreneurs achieve freedom in their business through his valuable business tips and insights. In this episode, we talked about franchising, leadership, management...

Nov 22, 20181 hr 16 minEp. 45

Dominating The World Using The Franchise System

Brian Scudamore is the Founder and CEO of O2E Brands. O2E Brands is the banner company of the biggest hauling company in the world, 1-800-GOT-JUNK, as well as WOW 1 DAY PAINTING, You Move Me and Shack Shine. In this episode, we talked about franchising, leadership, management...

Nov 15, 201841 minEp. 44

Building A Successful Service Agreement Program

Jaime DiDomenico is the President of Cool Today, and Chair Of The Board Of Directors of NexStar, a training company designed for home service businesses. In 2004, Jaime acquired 41-year old cooling company, N&M, and rebranded it into Cool Today. Since then, Cool Today has expanded into plumbing and electrical services, and has grown its business with two new additional brands: Energy Today and Plumbing Today. In this episode, we talked about service agreements, customer service, pricing......

Nov 08, 20181 hr 4 minEp. 43

Using One System To Run Your Entire Business

Ara Mahdessian is the co-founder and CEO of ServiceTitan, the leading field software for home service companies. What started as a summer project to help out his family business grew into an $800m company, and has since served thousands of successful home service businesses to date. In this episode, we talked about customer service, marketing, sales...

Nov 01, 20181 hr 13 minEp. 42

Building a Successful Business Without Working 24/7

Christian Devlin was the founder and owner of Devlin Plumbing Services based in South Carolina. He successfully grew his plumbing business from $180K in 2015 to over $1.5M in less than 3 years, and built its reputation as one of the best, most professional, and highest reviewed expert plumbing companies in Myrtle Beach. He is also the host of the podcast Ethical Contractors Alliance. In this episode, we talked about customer service, marketing, leadership...

Oct 25, 20181 hr 1 minEp. 41

Building a Successful Plumbing Company Without Working 24/7

Christian Devlin was the founder and owner of Devlin Plumbing Services based in South Carolina. He successfully grew his plumbing business from $180K in 2015 to over $1.5M in less than 3 years, and built its reputation as one of the best, most professional, and highest reviewed expert plumbing companies in Myrtle Beach. He is also the host of the podcast Ethical Contractors Alliance. In this episode, we talked about customer service, marketing, leadership...

Oct 25, 20181 hr 1 minEp. 41

Achieving Permanent Profitability by Taking Profit First

Mike Michalowicz is a serial entrepreneur and the founder of the Profit First Professionals. He is also an accomplished author of many bestselling business books such as The Pumpkin Plan and Profit First, and has made several appearances as a guest expert on many TV shows, including CNBC's On the Money and MSNBC. His passion lies in helping entrepreneurs achieve profitability so that they can live the vision that they've had for themselves. In this episode, we talked about profitability, leaders...

Oct 18, 20181 hr 12 minEp. 40

Taking Your Marketing To The Next Level

Josh Elizetxe is an internet advertising veteran who started his impressive entrepreneurial journey at the age of 13. He has since built an 8-figure online business portfolio, and is currently a sought-after company advisor and angel investor in the advertising and technology industries. In this episode, we talked about influencer marketing, hiring, customer service...

Oct 10, 201852 minEp. 39

Mastering The Financial Side Of Your Business

Justin Krane is a certified financial planner and a money strategist for business owners. He founded Krane Financial Solutions, and frequently guests as a financial expert on popular TV shows such as CBS and Fox Business News. His mission is to help business owners better understand the financial side of their business. In this episode, we talked about cash flow, scaling, revenue generation...

Oct 03, 201838 minEp. 38

Generating Loads of Leads in a Cost Effective Way

Todd Bairstow is the founder and co-president at Keyword Connects, an online performance marketing company for home improvement businesses. Aside from being a Premier Google Partner, Keyword Connects is known for its performance-based model, wherein clients only pay per lead, making it very popular for companies in the home service industry. In this episode, we talked about hyperlocal marketing, branding, lead generation...

Sep 26, 20181 hr 8 minEp. 37

Connecting Marketing, Design and Technology To Better Serve Your Customers

Peter Sena is the CEO and Chief Creative Officer at Digital Surgeons, a global innovation & design consultancy firm based in Connecticut. Peter's passion is to help brands and businesses better understand and serve their customers through the connection of design, technology, and marketing. In this episode, we talked about marketing, productivity, customer service...

Sep 20, 201857 minEp. 36

Building Your Online Presence The Right Way

Jody Underhill is an accomplished social media strategist and the director of Green Elephant Agency, an online marketing agency based in South Carolina. Jody has worked with various marketing experts like Russell Brunson and Frank Kern. He has also helped over 150 businesses in the development of their marketing strategy, ranging from solopreneurs to Fortune 100 companies. In this episode, we talked about marketing, hiring, customer service...

Sep 13, 201852 minEp. 35

Achieving Freedom By Taking Control of Your Financial Future

Damion Lupo is the CEO & Founder of Total Control Financial, an Austin-based company that provides retirement solutions and support. He is a sought-after financial consultant from high profile clients, and serves as a financial mentor and host to the Transformation Nation podcast. Damion's mission is to help 1 million people achieve financial freedom, by empowering them to take control of their financial future. In this episode, we talked about profitability, operations, hiring...

Sep 06, 201854 minEp. 34

Building And Leading a High Performing Team

Troy Timmer is a registered corporate coach and business consultant at Certified Contractors Network. Troy is passionate about helping entrepreneurs become high performers by providing them with the right tools, skills, and proven processes to run their businesses. In this episode, we talked about customer service, leadership, marketing...

Aug 30, 201856 minEp. 33

Delivering Better Customer Experience Through Analytics

Brian Courtney is the CEO of LifeWhere, a product that focuses on bringing predictive analytics for home utilities. Through LifeWhere's predictive analysis technology, Brian aims to empower consumers to understand their home equipment better, so that they can make better educated decisions. In this episode, we talked about customer service, sales, profitability...

Aug 23, 201854 minEp. 32

Generating $2M in Sales Through Thumbtack

Josh is the founder and CEO of Direct Movement Group, a multimillion-dollar custom home building and remodeling business based in Florida. He is the first contractor to reach millionaire status on online platform Thumbtack, which matches customers with local professionals for projects. In this episode, we talked about leadership, sales, networking...

Aug 16, 201857 minEp. 31
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