How To Install Packages Of Care Without Feeling Salesy
Episode description
In this episode of the GoToPhysio podcast, Dave O'Sullivan discusses the implementation of packages of care in a clinical setting without feeling salesy. He emphasizes the importance of understanding patient value outcomes, empowering patients to co-create their care plans, and ensuring that every session has a clear plan. The conversation highlights the need for clinicians to build trust with patients and the efficiency that packages of care can bring to a healthcare business.
Takeaways
Packages of care can improve efficiency in clinics.
Understanding patient value outcomes is crucial.
Patients should co-create their treatment plans.
Every session should have a clear plan and milestones.
Trust is built through clear communication and progress.
Sales scripts can feel uncomfortable and erode culture.
Packages of care should be positioned as savings for patients.
Empowering patients leads to better engagement and outcomes.
The initial assessment is key to successful package implementation.
Packages help reduce cancellations and improve rebooking rates.
Sound Bites
"If it looks salesy, it probably is salesy."
"99% of patients will turn up anyway."
"There are actual milestones along the way."
Chapters
00:00 Introduction to Packages of Care
02:51 Understanding Patient Value Outcomes
06:05 Empowering Patients in Their Care Plans
08:59 Building Trust and Confidence in Treatment
11:44 The Role of Admin in Package Sales
14:41 Overcoming Mental Blocks and Misconceptions
17:58 Conclusion and Call to Action
19:17 Podcast Outro (audio fixed).mp4
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