Tailoring for the User with Heiko Faure

In this episode of GITA interviews, host Emery Geosits reaches across the globe to discuss consultation and services with Heiko Faure. Emery and Faure discuss the importance of aligning IT, IT strategy, and overall business strategy in crafting successful relationships with customers. An emphasis on finding real solutions for your customers begins with a nuanced understanding of the customer’s problem, and can create a greater business value for companies within the IT sphere. How can a sales force be trained and prepared to tackle challenges, consultations, and collaborations in a way that also develops and capitalizes on unique solutions?

This is just some of what’s discussed in this episode of the GITA Interviews, as host and Global IT Alliance Executive Director, Emery Geosits is joined virtually Heiko Faure in Germany.