*This episode is an excerpt taken from our 2020 interview. In the wake of recent killings of Black Americans, Ben & Jerry’s put out a sharply-worded statement, which garnered social media attention for its strong condemnation of racial inequality and injustice. In this Talent Angle podcast interview, Chris Miller, global head of activism at Ben & Jerry’s, shares the company’s history of social activism and discusses how it’s been uniquely positioned to effect global change. He also makes the cas...
Nov 30, 2021•19 min
This week, we're re-releasing an audience favorite podcast from this year. Please enjoy our conversation with Marissa King, professor at the Yale School of Management, as she makes the case for the power of professional and personal networks. In her book “Social Chemistry: Decoding Patterns of Human Connection,” she explores the different dimensions along which human connections are made, introducing three styles of network connection — expansionist, broker and convener. She offers practical tip...
Nov 23, 2021•42 min
*This episode is an excerpt taken from our 2020 interview. Generational expert Jason Dorsey discusses the implications of a growing Gen Z workforce in his book “Zconomy”, co-authored with Denise Villa, CEO of The Center for Generational Kinetics. He explains how global events influenced Gen Z’s expectations as consumers and employees, and how employers can meet those expectations. Dorsey shares his and Villa’s research on Gen Z’s preferences for onboarding, feedback, recognition and compensation...
Nov 16, 2021•24 min
In this Talent Angle podcast, Gartner chief of HR research Brian Kropp shares challenges and opportunities that are top of mind for CHROs as 2022 approaches. He discusses how HR must adapt to a hybrid future in which leaders and managers need new skills and employees expect a more human relationship with their organizations. Kropp goes on to explain how executives must take new approaches to decision making to usher in the changes needed in this disruptive environment. Brian Kropp is Gartner’s c...
Nov 09, 2021•40 min
*This episode is an excerpt taken from our 2020 interview. Bureaucracy kills innovation. So say Michele Zanini and Gary Hamel in their book “Humanocracy: Creating Organizations as Amazing as the People Inside Them.” They argue that relying on outdated processes and capabilities, legacy systems and hierarchical decision-making hamstring growth and stifle workforce success. To overcome these challenges, they also provide practical guidance to create organizations that deliver business results and ...
Nov 02, 2021•25 min
In his book, “The Human Element: Overcoming the Resistance that Awaits New Ideas,” Kellogg professor David Schonthal challenges the default assumption that selling an idea requires the seller to heighten its appeal. Instead, he makes the case that failure to adopt ideas, strategies or products is often due to the four key psychological frictions that oppose change: inertia, effort, emotion and reactance. He argues that successful leaders and innovators must identify, understand and overcome thes...
Oct 26, 2021•38 min
*This episode is an excerpt taken from our 2020 interview. Amazon’s presence in consumers’ lives is seemingly inescapable, though whether—and for how long— this hold will last is unclear. In his book, Bezonomics: How Amazon is Changing Our Lives and What the World’s Best Companies Are Learning From It, author Brian Dumaine explores just that. In doing so, he offers an insightful portrait of Jeff Bezos and the sprawling enterprise he’s built, as well as tips for businesses to compete in this digi...
Oct 19, 2021•18 min
In this Gartner Talent Angle episode, author and banker Jeff Korzenik shares insights about the second-chance talent pool—that is, reemploying candidates with criminal records. He offers practical advice on tapping into non-traditional sources of talent by differentiating between felony types, partnering with nonprofits and reevaluating legacy talent policies and processes. Jeff Korzenik is Chief Investment Strategist for Fifth Third Bank, one of the nation’s largest banks. He is the author of t...
Oct 12, 2021•33 min
*This episode is an excerpt taken from our 2020 interview. Steve Herz argues positive feedback can limit personal and professional growth, while constructive feedback can lead to self improvement. He frames these insights using three communication traits: authority, warmth, energy (AWE). According to Herz, individuals can leverage the AWE framework to more effectively communicate and connect. Steve Herz is a talent agent and career advisor, as well as the president and founding partner of IF Man...
Oct 05, 2021•18 min
Questions of fairness and equity in the workplace have a renewed urgency, given the transition to hybrid work and the more human relationship between employees and employers. Workplace fairness--either perceived or actual--has real consequences on an organization’s performance and retention. Gartner’s Chief of HR Research Brian Kropp joins the Gartner Talent Angle to discuss strategies that organizations can apply to ensure employees are heard to bolster fairness. Brian Kropp is Gartner’s Chief ...
Sep 28, 2021•33 min
*This episode is an excerpt taken from our 2020 interview. Businesses across industries and geographies are facing disruption on multiple fronts — economic turmoil, employee activism, regulatory uncertainty. In this Talent Angle podcast episode, Andrew Barnes, author of “The 4 Day Week,” argues that success in this environment calls for businesses to embrace new ways of working which are rooted in flexibility. Barnes shares his company’s journey to designing a shorter workweek for employees and ...
Sep 21, 2021•19 min
The team is working on new episodes of the Gartner Talent Angle podcast, which will start rolling out in a few weeks. In the meantime, new host Dion Love shares some of the team’s favorite episodes of the show. This episode originally aired in March 2017. Laszlo Bock believes that giving people freedom and supplementing our instincts with hard science are steps on the path to making work meaningful and people happy. Laszlo joins the Talent Angle to discuss the seminal importance of recruiting, r...
Sep 14, 2021•47 min
*This episode is an excerpt taken from our 2020 interview. On this episode of the Talent Angle podcast, executive Nancy Duarte shares insights from her new book DataStory: Explain Data and Inspire Action through Story. Duarte emphasizes the importance of empathy when presenting data, offers compelling structures for storytelling and outlines strategies to craft data-driven recommendations. Nancy Duarte is a communication expert who has been featured in several media outlets and is also a Harvard...
Sep 07, 2021•21 min
The team is working on new episodes of the Gartner Talent Angle podcast, which will start rolling out in a few weeks. In the meantime, new host Dion Love shares some of the team’s favorite episodes of the show. This episode originally aired in April, 2016. For generations, we have focused on the individual drivers of success: passion, hard work, talent, and luck. But today, success is increasingly dependent on how we interact with others. Through his research, Adam Grant argues that at work, mos...
Aug 31, 2021•53 min
*This episode is an excerpt taken from our 2020 interview. Succeeding as a leader requires you to create conditions that enable others to thrive and perform. But too often, leaders overly center themselves in an effort to ensure effectiveness. In her new book, Unleashed: The Unapologetic Leader’s Guide to Empowering Everyone Around You, Harvard Business School professor Frances Frei challenges our existing models of leadership. She proposes a different orientation—one which shifts the frame of r...
Aug 24, 2021•14 min
In this Talent Angle podcast, workforce expert and “Undercover Millennial” Clint Pulver shares his unique methodology of “undercover” interviews to understand employees’ workplace experiences. He discusses the impact of underperforming managers on employees — from low engagement to increased attrition. Using qualitative findings from his interviews, he argues that managers and leaders should create moments that lead to solutions and develop mentorship opportunities for themselves and members of ...
Aug 17, 2021•47 min
*This episode is an excerpt taken from our 2020 interview. Companies often assume their workplace cultures are ones with high levels of integrity. But too many rely on reactive rather than proactive approaches to managing misconduct. On this episode of Gartner’s Talent Angle, Rob Chesnut, Chief Ethics Officer of Airbnb, offers practical advice on creating organizational culture with intentional integrity. Chestnut also lays out how companies can effectively clarify their ethical stances and moti...
Aug 10, 2021•16 min
Humans are hardwired to add rather than subtract. Across various contexts ー whether biological, cultural or economic ー we often default towards more. Professor Leidy Klotz, author of “Subtract: The Untapped Science of Less, ” argues we pay a price for the belief that more is better. In this Gartner Talent Angle interview, Klotz makes the case for the untapped potential of less, exploring subtraction as an overlooked strategy to achieve business results....
Aug 03, 2021•42 min
*This excerpt was taken from our 2020 interview. The #MeToo movement has called attention to the prevalence of workplace misconduct. In response, organizations across industries and sectors have had to confront the many risks—legal, reputational, and financial—misconduct and harassment pose to their bottom line. In her book #MeToo in the Corporate World: Power, Privilege, and the Path Forward, labor economist and award-winning author Sylvia Ann Hewlett urges companies to recognize the adverse co...
Jul 27, 2021•20 min
Using findings from her two books — “Collective Genius” and “Being the Boss” — Harvard Business School professor Linda Hill, reflects on the elements of leadership that produce innovation. She argues for a view of leaders as social architects, tasked with building cultures and capabilities necessary for their teams to do their best and most creative work. For organizations looking to learn from her leadership playbook, she counsels focusing on creative abrasion, creative agility and creative res...
Jul 20, 2021•44 min
*This excerpt was taken from our 2020 interview. Few of us work in roles designed to our personal specifications. In his new book Personalization at Work: How HR Can Use Job Crafting to Drive Performance, Engagement and Wellbeing , Rob Baker argues that employees thrive when allowed to craft their roles to fit their strengths. Baker provides HR leaders and professionals with tools and guidance to create workplace environments that empower employees to customize their jobs to meet their needs....
Jul 13, 2021•16 min
While technology such as instant messaging and videoconferencing have driven digital productivity, leaders and managers are struggling to effectively communicate with their teams using these tools. Entrepreneur Joe Freed joins the Gartner Talent Angle to share how technologies will reduce cognitive load and enhance culture initiatives. He also shares seven markers of digital interactions to assess the health of your organizational culture in the hybrid world. Joe Freed is the Co-founder and CEO ...
Jul 06, 2021•49 min
*This excerpt was taken from our 2020 interview. Culture change efforts often yield little more than a survey assessing current culture followed by ineffective action steps to achieve change. On this episode of the Gartner Talent Angle, Kathleen Hogan, Microsoft’s Chief People Officer, shares how Microsoft not only incites culture change, but also how they foster a growth mindset to ensure employees are comfortable learning and failing in order to grow.
Jun 29, 2021•18 min
In this Gartner Talent Angle podcast, labor market expert Martha Ross explores how non-college-educated talent can excel at organizations with the right on-the-job learning opportunities. She offers tactics for organizations seeking to diversify their recruitment strategies and improve sourcing of underrepresented talent. Martha Ross is a senior fellow at the Brookings Metropolitan Policy Program. Ross researches and writes about workers and the labor market, with a focus on low-wage and underem...
Jun 22, 2021•34 min
*This excerpt was taken from our 2020 interview. In his book Experimentation Works: The Surprising Power of Business Experiments, Stefan Thomke shares that bright ideas and decisive actions alone do not create innovation. Instead, innovation depends on a culture of experimentation which values the science of testing. By stripping big ideas into hypotheses to test what does and doesn't work, organizations are better positioned to establish a competitive edge and generate strong financial returns....
Jun 15, 2021•20 min
Hear Jeff Kavanaugh, author of The Live Enterprise, discuss how to transform your organization into an ever-evolving, continuously learning industry leader. He provides a clear path to transform large and complex businesses into agile ecosystems that evolve with changing market needs.
Jun 08, 2021•56 min
*This episode is an excerpt taken from our 2020 interview. The power of preventative thinking is one that is underutilized by organizations and individuals alike; a shortcoming which perpetuates reactive, rather than proactive, solutions. This according to Dan Heath, author of Upstream: The Quest to Solve Problems Before They Happen . In his book, Heath makes the case for an upstream mindset — arguing that this approach can effectively surface solutions to seemingly intractable problems by highl...
Jun 02, 2021•15 min
Eliza VanCort, organizational consultant and author, argues that more women should unapologetically exercise power in their communication and leadership styles. In her book, "A Woman's Guide to Claiming Space: Stand Tall. Raise Your Voice. Be Heard.," she offers relevant research, concrete strategies and actionable tools for women to claim space with courage, empathy and conviction. VanCort urges women to push through their fears and engage in behaviors that better position them to lead and be h...
May 25, 2021•45 min
*This episode is an excerpt taken from our 2020 interview. In this episode of The Talent Angle podcast, Alden Mills, author of Unstoppable Teams: The 4 Essential Actions of High-Performance Leadership, discusses his C.A.R.E.-based leadership framework. Mills shares how HR and business leaders can overcome personal barriers and build teams that are motivated by factors greater than themselves.
May 18, 2021•18 min
Ram Charan, business advisor and author, introduces a new leadership thinking approach to help executives exploit shifts in their business landscapes. In the book “The Phoenix Encounter Method,” he and his co-authors — Ian Woodward, V. “Paddy” Padmanabhan and Sameer Hasija — offer a methodology to use change as a catalyst for transformation. According to Charan, leaders can adopt this new mental frame by: developing a nuanced understanding of their operating environments; pressure-testing option...
May 11, 2021•49 min
