Revolutionizing Insurer-Customer Dynamics
Apr 23, 2024•30 min•Ep. 92
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Episode description
Join Majesco’s Denise Garth and SPLICE’s Tara Kelly as they delve into the dynamic world of customer engagement and experience within the insurance industry. From the significance of a single view of the customer and the evolution of two-way texting and chat services to the importance of multiple engagement options and opportunities on the L&AH side.
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