Majesco’s Denise Garth is joined by K2 Insurance Services’ Matthew LuBien to unpack the key ingredients to MGA success. They dive into market opportunities driving future growth, areas where product development needs support, and what to look for when selecting a technology foundation and partners. The conversation also explores why minimizing customization matters, how to bridge underwriting expertise with technology, and the ways data and AI are revolutionizing insurance.
Sep 23, 2025•39 min•Ep. 115
Join Denise Garth and Felix d'Alançon of AKUR8 for a dynamic conversation on the evolving pace of change in the P&C market and how pricing strategies are adapting in response. They explore the impact of having a well-integrated end-to-end solution from pricing to rating, the business value unlocked through the Majesco and AKUR8 integration with Majesco’s Enterprise Rating solution, real-world customer use-cases, and what the future holds for pricing and rating from a business and technology ...
Sep 04, 2025•16 min•Ep. 114
This week on the Future of Insurance Podcast, NYPIUA’s Kin Lee joins Denise insightful conversation on the transition from legacy technology to intelligent, cloud-native core solutions. They explore how to avoid carrying forward outdated complexity, the business value of GenAI, and embedded new opportunities for transformation. They also highlight the innovation potential for smaller companies adopting next-gen intelligent core platforms, the importance of strong partnerships, and practical advi...
Aug 25, 2025•29 min•Ep. 113
In this episode, Denise Garth sits down with Marie Loughran of Boston Mutual Life Insurance to explore the key drivers of business transformation in today’s insurance landscape. They dive into selecting the right technology foundation, choosing the ideal partner, and unlocking the power of data, analytics, and GenAI. Marie shares insights on reshaping roles and organizational structures to align with modern business models, and how a digital-first foundation improves customer retention and ease ...
Aug 13, 2025•28 min•Ep. 112
In this episode, Denise Garth sits down with Jim DeMarco from Microsoft to explore the accelerating pace of technology and AI innovation in insurance. They dive into the power of embedded GenAI, emerging use cases for Agentic AI within core platforms, the importance of GenAI governance, and how these technologies are poised to lower costs, enhance service, and rebuild trust across the industry.
Jul 28, 2025•29 min•Ep. 111
A decade into the $50 billion insurtech experiment, what have we learned? Denise Garth and Gallagher Re’s Andrew Johnston discuss the biggest successes, missteps, and evolving investment strategies. From AI and data analytics to the real impact of GenAI, they explore how insurers are leveraging technology, the challenges of turning data into action, and what the next decade of insurtech innovation could bring.
Mar 24, 2025•32 min•Ep. 110
In this episode, Denise Garth is joined by David Gritz, Managing Director of InsurTech New York, to delve into the rise of MGAs and the groundbreaking "market-makers" shaping the industry. Together, they explore recent research on MGA priorities, innovative products, and the pivotal role of technology. The conversation also covers the evolution of Insurtech, examining key players, investment trends, and how this new phase differs from the past decade. Plus, they discuss overlooked areas like flo...
Mar 11, 2025•34 min•Ep. 109
Denise Garth is joined by NextGen Underwriting’s CEO and Founder Jen Kyung to explore how insurers can navigate rising costs, shifting risks, and advancing technologies to enhance performance and innovation. They discuss transforming underwriting with AI and data-driven insights, building risk resilience to address complex challenges, and leveraging loss control technology to mitigate risk. Tune in to gain valuable insights on adapting to a world of growing risk!
Feb 18, 2025•31 min•Ep. 108
In this episode, Denise Garth and Jim MacMillan of Vantage Risk explore the dynamics of transformation versus building from the ground up, examining the key differences, challenges, and opportunities of each approach. They delve into strategies, business drivers, technology needs, and the implementation process involved in deciding whether to buy or build technology. The conversation also covers the evolution of data and analytics, the future of GenAI, and the importance of leadership and embrac...
Feb 03, 2025•22 min•Ep. 107
Dive into the world of data with Denise Garth and Fenris Digital’s CEO and Founder Jennifer Linton! They’ll discuss the transformation of insurtech and key learnings, the challenges of “productized data,” the role of contributory databases, and the 3 layers of data usage: fill, predictive, and prescriptive. They’ll also explore the exciting future of our new AI ecosystem, the evolution of GenAI, and how to leverage its capabilities. Tune in to discover what’s next for Fenris Digital and the insu...
Jan 21, 2025•28 min•Ep. 106
Denise Garth is joined by Majesco CEO Adam Elster to explore the challenges of transformation in the insurance industry through the lens of "Just Say No." They delve into the industry's struggle with legacy processes, customization, and risk aversion, discussing how these hinder innovation, modernization, and cost-efficiency. Discover why simplifying operations and focusing on true competitive advantages is key to unlocking the potential of new technologies like AI and automation.
Jan 07, 2025•15 min•Ep. 105
In this episode, Denise Garth is joined by Gail McGiffin from EPAM to explore the transformative potential of GenAI in insurance. They discuss how GenAI is reshaping business operating models, creating efficiencies, and embedding itself into everyday workflows. From underwriting to claims processing, they dive into the significant impact on productivity, customer satisfaction, and cost reductions. Gail shares insights on transcending generations with GenAI’s accessibility, the importance of end-...
Dec 04, 2024•34 min•Ep. 104
Join Denise Garth and Heather Wilson, CEO of CLARA Analytics, for a dynamic and insightful podcast exploring the transformative role of data, analytics, and AI in insurance. Together, they’ll dive into the evolution of data-driven strategies, how AI is revolutionizing claims efficiency, and share best practices for leveraging these technologies. Plus, they’ll unpack the potential of GenAI and augmented intelligence, offering a glimpse into the future of AI in the industry over the coming years. ...
Oct 29, 2024•27 min•Ep. 103
In our latest episode, Denise Garth sits down with Richard Hutchinson, CEO of OpenRoad Insurance, to discuss the unique challenges and opportunities of building a company from the ground up. Discover the key factors behind their success, how they integrated Intelligent Core and GenAI for enhanced operations, and the importance of strategic partnerships. Tune in to learn about their innovative strategies and valuable advice for aspiring entrepreneurs ready to forge their own paths.
Oct 21, 2024•18 min•Ep. 102
Join Denise Garth and Charlee.ai’s Sri Ramaswamy as they delve into the evolution of InsurTech over the past 8-9 years, sharing invaluable insights and lessons learned. Discover how their groundbreaking AI/ML strategies have revolutionized fraud detection and explore their expansion into new models, the impact of GenAI, and what the future holds for both the industry and Charlee AI.
Sep 24, 2024•26 min•Ep. 101
Join Denise Garth and Insurtech Insights’ Megan Kuczynski for our latest podcast as they explore five key topics transforming the insurance industry. They’ll cover the shift from assess-and-pay to Predict and Prevent Risk models, the impact of climate change on underwriting and resilience, and the rapid rise of GenAI in data and analytics. Plus, they’ll delve into the evolving insurtech landscape and the changing expectations of employees, focusing on diversity and technology.
Sep 09, 2024•27 min•Ep. 100
Join Denise Garth and Deloitte’s Amy Allen as they explore the rapid growth of the MGA and E&S markets and the opportunities they present. Discover the essential capabilities needed to stay ahead, innovative approaches to risk modeling, the pivotal role of data and analytics, and the exciting potential of GenAI in revolutionizing insurance.
Aug 05, 2024•27 min•Ep. 99
Denise Garth is joined by RPM Ventures’ Robert McIsaac for a discussion on the evolution of the insurtech space, technology challenges for L&H insurers and top of mind issues, and technology opportunities like GenAI. Tune in for valuable insights for navigating the future of insurance!
Jul 23, 2024•52 min•Ep. 98
Join Majesco’s Denise Garth and Antilles’ Raymond Perez Brayfield to explore how Puerto Rico's oldest insurer tackles challenges and embraces opportunities. Tune in they discuss Antilles’ transformation journey and the value of embedded analytics and GenAI to the business, customers, and agents. And learn how data optimization drives decision-making, expectations for technology partnerships, and best practices.
Jul 09, 2024•30 min•Ep. 97
Join Denise Garth and A.M. Best’s Edin Imsirovic as they explore the growing gaps between tech-savvy auto insurers and industry laggards, and the long-term effects on growth and ROE. Tune in for insights on optimizing tech investments and strategic priorities to stay competitive in a rapidly evolving market.
Jun 17, 2024•30 min•Ep. 96
Welcome to the second installment of our podcast series, hosted by Denise Garth, featuring insights from Majesco's Manish Shah and Microsoft's Sandeep Mangaraj. In this episode, they explore how Microsoft and Majesco are transforming trust, safety, and compliance in insurance, the impact of Generative AI on risk assessment, fraud detection, and customer engagement, and what's next in our partnership.
Jun 04, 2024•20 min•Ep. 95
Join Majesco’s Denise Garth and Manish Shah, along with Microsoft’s Sandeep Mangaraj, for part 1 of this episode exploring the fusion of technology and insurance. Discover how Microsoft's tools enhance Majesco's products, from cloud-native architecture to cutting-edge AI like CoPilot, and learn how generative AI is transforming data analytics and decision-making in insurance.
May 21, 2024•31 min•Ep. 94
Join Majesco’s Denise Garth and Ambac’s Shilpa Deshpande in an all-new podcast to learn about their approach to strategic partnerships, continuous technological evolution, and leveraging cutting-edge solutions like Majesco to drive innovation. Discover how Ambac is tackling regulatory challenges, preserving expertise through technology, and embracing the exciting opportunities unfolding in 2024!
May 06, 2024•21 min•Ep. 93
Join Majesco’s Denise Garth and SPLICE’s Tara Kelly as they delve into the dynamic world of customer engagement and experience within the insurance industry. From the significance of a single view of the customer and the evolution of two-way texting and chat services to the importance of multiple engagement options and opportunities on the L&AH side.
Apr 23, 2024•30 min•Ep. 92
Majesco’s Denise Garth is joined by FIS’s Angus Botham for a discussion on the essential factors fueling the need for a cutting-edge reinsurance management solution. They explore FIS's robust reinsurance offering, highlight the significant business advantages of the partnership between Majesco Policy for P&C and FIS Reinsurance Management solution, and pinpoint key trends requiring insurers to embrace modernization.
Apr 16, 2024•17 min•Ep. 91
Join Denise Garth from Majesco and Lisa Wardlaw from 360 Digital Immersion as they explore the evolving landscape of Life & Health insurance. From tech challenges to market shifts, discover insights on personalized data, customer engagement, and the role of insurtech. Discover what lies ahead in 2024, and why L&H insurers are poised for a leap forward in this dynamic industry.
Mar 07, 2024•43 min•Ep. 90
Join Majesco’s Denise Garth and Tokio Marine’s Bob Pick as we discuss Tokio Marine's strategic partnerships, agile business models, and innovative approaches to data intelligence, AI, and IoT. Discover how Tokio Marine is leveraging cutting-edge technology to drive value, enhance customer experiences, and shape the future of the insurance industry.
Feb 27, 2024•38 min•Ep. 89
Majesco’s Denise Garth is joined by Beneva’s Executive Vice President and Business Performance and Information Technology Leader Catherine Desgagnés-Belzil for a podcast on how the Beneva merger of SSQ Insurance and La Capitale in 2023 reshaped business and tech strategies, the key decisions behind choosing the sales and underwriting workbench, providing a competitive edge through a new digital customer experience, partnership criteria and the exciting AI innovations shaping Beneva's future....
Feb 15, 2024•17 min•Ep. 88
In Part 2 of our podcast with Majesco President and Chief Product Officer Manish Shah, Denise and Manish dive into Majesco’s strategy of continuous innovation and how it propels Majesco’s adaptability to market changes, how Majesco amplifies value for the market and customers through acquisitions and offers insights into the technologies that will be critical to the industry in the next few years.
Jan 22, 2024•35 min•Ep. 87
Denise Garth is joined by Majesco President and Chief Product Officer Manish Shah, for part 1 of this podcast that delves into how Majesco’s innovative technical architecture, Cloud-Native design, Open API compliance, microservices and containerization, and Embedded Analytics, shape the future of Majesco products amidst legacy system challenges faced by insurers.
Jan 09, 2024•31 min•Ep. 86
