In this FDE+ episode, Tom Erb- President of Tallann Resources shares vital insights, from the importance of a winning mindset and how to stand out with effective messaging, to the power of persistence in reaching prospects. We'll explore his MVP acronym—Messaging, Volume, and Persistence—and break down essential sales mindsets like Performance, Value, Long Game, and Mastery. Tom also provides actionable tips on honing your sales skills, leveraging tools like AI assistants, and the critical role ...
Dec 05, 2024•40 min
In this special two-part episode we're diving back into an insightful conversation with the incredible Brianna Rooney, the successful entrepreneur known as the "millionaire recruiter.” We’ll hear how Brianna integrates fundamental recruitment skills over relying solely on new tools, her practice of "offer buddies" to enhance the candidate experience, and the transformative effect of her charity calls in boosting referrals and networking. Kortney and Brianna also discuss the dynamics of training ...
Nov 26, 2024•42 min
In this episode Kortney Harmon sits down with Brianna Rooney-entrepreneur, executive coach, and public speaker, renowned for her success in tech recruiting and her robust insights into the industry. We’ll explore the overwhelming nature of today's professional landscape and the importance of turning information into action. We discuss the pivotal role mindset plays in career success, the effective use of tools without over-reliance, and the nuanced perspective on KPIs. Brianna enlightens us with...
Nov 21, 2024•38 min
In this engaging conversation, Sarah Englade- founder and executive headhunter of Monarch Talent Solutions delves into her journey. She shares her unique approach to business—centered on solving problems with honesty and transparency, and steering clear of being pushy or overselling. Sarah's candid reflections on entrepreneurship highlight the importance of saying no to misaligned business opportunities, valuing long-term partnerships, and the power of face-to-face interactions in an increasingl...
Nov 14, 2024•47 min
In this episode of The Full Desk Experience, Kortney Harmon, sits down with the Rich Rosen, a top-tier executive recruiter and founder of Cornerstone Search Associates. Rich dives deep into strategies for proactive recruitment, the challenges and importance of managing networks, and the critical role of efficiency in the hiring process. He emphasizes the need for engaging clients and candidates, even in a fluctuating market, and shares his insights on leveraging technology to stay ahead in the r...
Nov 07, 2024•49 min
In this “Best of FDE” episode, we’re excited to revisit a Platinum MarCom Award-winning discussion! This is a crucial topic that's transforming the staffing and recruiting industry: The Great Tech Purge. We’ll explore how revolutionizing your recruiting tools can make a significant impact on your operations. With insights from industry leaders and practical advice, we'll discuss why now is the perfect time for this tech overhaul. We'll cover key questions you should be asking, strategies for opt...
Oct 31, 2024•14 min
In this bonus episode we've got something special – an eye-opening conversation with Chris Allaire, founder and CEO of Averity, a leader in IT staffing and recruiting. During a chat with Chris, he dropped some jaw-dropping statistics about the current state of the IT industry, which I knew I had to share with you. From the challenges of an overflowing talent pool to the rise of AI in recruitment, this conversation is packed with actionable insights and expert advice that could change the way you...
Oct 24, 2024•26 min
In this episode of the Full Desk Experience, Tricia Tamkin and Jason Thibeault from Moore eSSentials joins Kortney Harmon as we explore the critical "why" and "how" of prioritizing tasks to maximize profitability, particularly emphasizing recruitment pipelines and client relationships. You'll learn about essential tools like Crelate’s reporting feature, and practical methods for managing information, whether through ATS, whiteboards, or spreadsheets. Highlighted are the importance of fee priorit...
Oct 17, 2024•1 hr 5 min
In this episode, Kortney Harmon is joined by Adrian Dominguez-CEO of ROLINC Staffing. We dive deep into how companies are adapting by building internal recruiting departments and implementing intentional marketing strategies to stay relevant. We’ll explore why maintaining human connections amidst technological advances remains crucial and how practical networking and community involvement can drive business growth. Adrian also sheds light on the importance of balancing technology with personal e...
Oct 10, 2024•1 hr 1 min
Kortney Harmon is joined by industry expert Chris Hesson to dive deep into the world of ATS (Applicant Tracking System) blunders and database management pitfalls.We'll tackle the top challenges organizations face today, from finding and managing data in their systems to setting up ATS platforms correctly and avoiding the allure of too many tools. We'll also explore the significance of automation and the importance of keeping processes simple. Whether you're a recruiter, a business owner, or an e...
Oct 03, 2024•14 min
In this episode, Kortney Harmon and Amy Yackowski, founder of Painted Porch Strategies, dive deep into the critical differences between change management and change readiness, stressing the importance of strong foundational work before embarking on any major project. Amy shares her thoughts on the pitfalls of replicating existing processes during technological implementations and the chronic issue of burnout in the workplace, citing powerful statistics that highlight the necessity of fostering e...
Sep 26, 2024•1 hr
On this episode, Kortney Harmon is diving into innovative strategies for navigating the talent maze as we approach 2025. We'll tackle critical topics like crafting compelling job descriptions, diversifying your talent pools through omnichannel sourcing, and unlocking the hidden potential of your own database. Plus, we'll discuss the transformative power of AI in recruitment and the importance of maintaining genuine human connections in an increasingly automated world. Stay tuned to supercharge y...
Sep 19, 2024•12 min
In this episode Kortney Harmon is joined by Jeff Staats- Partner at Forest City Digital to take a deep dive into the bottlenecks and breakthroughs in marketing processes within the staffing and recruiting industry. Join us as Jeff identifies the critical stages in marketing approvals that hinder campaign launches and offers actionable strategies to mitigate these delays. We'll explore how to harness the power of automation and AI to revolutionize lead generation, personalize outreach, and mainta...
Sep 12, 2024•44 min
In this episode, we delve into the qualities essential for leadership success, such as courage, curiosity, adaptability, and the willingness to unlearn. Annette highlights the pitfalls many leaders face, from giving away influence to tolerating misalignment within their teams. We discuss common leadership mistakes and the impact of poor communication on a firm's success and reputation. Annette stresses the need for clear, consistent communication and tailored retention strategies while advocatin...
Sep 05, 2024•50 min
This week, we're mixing things up! Join us as Katie, Sr. Content Marketing Manager at Crelate, shares her insights on the crucial role of brand marketing. We’ll explore the emotional connections clients and candidates have with brands, emphasizing why 70% of decisions are emotionally driven, as highlighted by a Gallup poll. Katie shares practical strategies for creating a compelling brand voice and emphasizes the importance of consistent messaging across all touch-points to build loyalty and tru...
Aug 29, 2024•56 min
In this special best-of series, we're diving into one of our most compelling discussions on the integration of AI in staffing and recruiting firms. We're revisiting a candid conversation with Aaron Elder, CEO at Crelate. We dive deep into the concerns and opportunities AI presents in the recruiting industry, discussing everything from the potential over-reliance on automated systems to the nuanced roles AI can play in enhancing rather than replacing human effort. Aaron offers invaluable insights...
Aug 22, 2024•18 min
In this episode, we're privileged to have Tom Kosnik, president of the Visus Group, on this weeks Industry Spotlight. In this episode, he delves into the intricate world of compensation plans, sharing best practices for creating detailed, effective, and motivating compensation packages. We'll explore why a well-crafted compensation plan is crucial, not just for attracting top talent but for ensuring a company's professionalism and long-term success. Tom also highlights the importance of earmarki...
Aug 15, 2024•54 min
In this weeks episode, we're diving into a crucial topic that's been bubbling up across the staffing and recruiting industry: The Great Tech Purge. Now, this isn't about tidying up your digital workspace; it's about revolutionizing how you approach technology in recruiting. As AI and other cutting-edge technologies dominate the headlines, smart leaders are realizing that before they can effectively harness these innovations, they need to embark on their own tech purge. We'll be discussing five c...
Aug 08, 2024•13 min
In today's episode, Kortney Harmon sits down with Mike Thomson, partner at Spark Recruiting, to delve into the future of hiring and the role of AI in the recruitment industry. Mike shares his extensive journey into recruiting and the innovative approaches his agency is taking to humanize the hiring process. We'll explore how Spark Recruiting leverages video applications to create meaningful connections between candidates and clients, reducing the time-to-hire and improving submission-to-placemen...
Aug 01, 2024•46 min
In this special "Best of" episode, we are diving deep into the transformative potential of AI in the staffing and recruiting industry. Hosted by Kortney Harmon, with guests including Brad Bialy, Tom Erb and Benjamin Mena, we bring you enlightening conversations revealing how AI tools are reshaping workflows and strategies. Learn how AI is being leveraged for candidate marketing, sales automation, sourcing, and screening. We explore the iterative nature of AI improvements, the risks of over-relia...
Jul 25, 2024•51 min
In today's episode we're diving into one of the most critical aspects of talent acquisition and sales strategy: building a strong touch plan. We will explore the nuances of recruiting and engaging active and passive talent by focusing on their growth and addressing their pain points.We’ll also delve into the art of standing out in a competitive market through personalized touches, such as LinkedIn voicemail and video messages, and the importance of building your brand. Kortney shares her compreh...
Jul 18, 2024•52 min
In this weeks episode, Kortney Harmon joins Brad Bialy on Take The Stage where they dive deep into the evolving landscape of the staffing and recruiting industry. This episode puts the spotlight on the immense value of account expansion and nurturing existing client relationships. Discover why focusing on your current clients can drive up to 80% of your future revenue and learn cost-effective strategies for cultivating long-term partnerships. The discussion also touches on the strategic use of a...
Jul 11, 2024•29 min
This week Kortney Harmon, is diving into the "Best of FDE" series with an impactful conversation featuring Michele Massaro, the Chief Operating Officer at Abacus Corporation. In this episode, we explore a wide range of topics including creative scheduling solutions to engage an underutilized workforce, the distinction between survival and scaling mindsets in business, and the critical factors for growing a staffing company. Michele shares her expertise on staying relevant to customers, retaining...
Jul 02, 2024•52 min
In this episode, Kortney Harmon, joins Donnie Gupton on The Relevant Recruiter Show where we'll delve into the dynamic world of recruitment, exploring the myriad tools and platforms that recruiters from job boards and LinkedIn to virtual interview platforms and social media. We'll tackle the critical issue of visibility in recruiters' activities and how it correlates with productivity, commission, and the ability to scale your organization. Join us as we discuss the transformative power of techn...
Jun 27, 2024•42 min
In this weeks episode, Kortney Harmon and Curtis Hite - CEO at Improving journey take a deep dive in the industry, explore how Improving has scaled its operations, and discuss the company's approach to maintaining a cohesive culture across its numerous offices in the U.S., Canada, and Mexico. In this insightful conversation, Curtis shares his perspective on navigating economic uncertainties, the impact of artificial intelligence on the tech industry, and best practices for maintaining a strong w...
Jun 20, 2024•28 min
Kortney Harmon joins Dave Turano on Cut Through the Noise to delve into the importance of quality over quantity in engagement, both in staffing and sports. They discuss the pitfalls of over-relying on technology, the critical need for effective communication and leadership, and why pushing employees towards roles they're not trained for can lead to high turnover and dissatisfaction. Tune in as they explore the fragility of companies reliant on a few key clients, the necessity of providing consis...
Jun 13, 2024•47 min
In this episode, we embark on an insightful discussion with Gary Benedik, the Chief Revenue Officer at Avenica. We'll delve into the significance of upskilling and reskilling in the job market, explore Avenica's innovative approach to talent development, and discuss the critical balance between leveraging AI and maintaining the human element in recruitment. From navigating the challenges of a post-COVID world to building strong, long-lasting relationships with candidates, this episode is packed ...
Jun 06, 2024•37 min
Welcome to "The Full Desk Experience" podcast! In this episode, host Kortney Harmon engages with special guest Alex Chausovsky, an esteemed economist and market researcher, delving into the intricacies of sales and marketing strategies crucial for business growth. The discussion navigates through a landscape of economic trends, workforce dynamics, and the looming influence of emerging technologies like AI and robotics. With actionable insights and practical advice tailored for the staffing and r...
May 30, 2024•54 min
On this episode, host Kortney Harmon and guest Jay Brunetti dive deep into the intricacies of the staffing industry with a specific focus on the power of a niche market. Jay Brunetti, founder of Hire Alliance—a consultancy serving staffing companies, talent acquisition departments, and HR teams—shares invaluable insights from his extensive experience in the industry. In this episode, we'll explore the importance of staying disciplined within your niche to maximize success and the pitfalls of try...
May 23, 2024•46 min
Welcome to this episode of The Full Desk Experience Express, where host Kortney Harmon, joined by industry expert Chris Hesson, dives deep into the challenges and strategies of business development within staffing firms. Chris offers sage advice on balancing business development strategies and structure with flexibility. He emphasizes the importance of aligning business processes with revenue generation and advises on how regular revisiting and adjustment of these processes can foster both team ...
May 16, 2024•16 min