In this episode of The Full Desk Experience, Host Kortney Harmon and guest Dave Turano explore the significant challenges and transformations within the staffing and recruiting industry, particularly in the context of technological advancements and shifting business priorities. Dave shares his critical insights on the misuse of AI technology in recruitment, emphasizing the constant need for human connection and effective communication despite technological progress. With a rich background as a l...
May 09, 2024•47 min
In this episode of "The Full Desk Experience," Justin Bellante, CEO of Titan Placement Group, offers an insightful dive into the world of healthcare recruitment. With nearly a decade of expertise, Justin shares his journey from starting as a healthcare recruiter after leaving a call center job to leading a successful recruitment firm. Amidst the rapid changes in technology and shifts due to the pandemic, Justin discusses the evolution of hiring practices, the importance of networking, and the st...
May 02, 2024•40 min
In today's episode, we delve into the intricate world of artificial intelligence and its role in the recruitment industry. Our insightful host, Kortney Harmon, Director of Industry Relations at Crelate, engages in a riveting discussion with our esteemed guest, Aaron Elder. They unravel the tension between adopting AI tools to enhance efficiency and the desire to maintain the personalized, human element that is fundamental to making exceptional hires. As the president of a recruiting firm finds t...
Apr 25, 2024•18 min
In this episode, Joshua Smith sheds light on the transformative power of technology in recruitment—from the use of mobile recruiting vans to the ethical implementation of AI and data analytics that are redefining industry practices. We'll explore how investing in both candidates and clients through training and upskilling is not just important but essential for thriving in tomorrow's job market. In this episode, Joshua reminds us of the enduring importance of human connections in a tech-driven w...
Apr 18, 2024•35 min
We're diving deep into how AI can handle tasks to boost productivity, with Tom Erb sharing insights on tools like Fireflies and Google Gemini that expertly tackle note-taking, job postings, and more. We'll explore the second wave of AI as touched on by Erb, with mighty nations like the EU and the US fueling resources to harness its potential. Our guests bring a treasure trove of expertise, with Benjamin Mena spotlighting the automation magic of AI in marketing and finance, while Brad Bialy advoc...
Apr 11, 2024•50 min
On this episode of The Full Desk Experience, Kortney Harmon interviews Donnie Gupton, a marketing and lead generation maestro who's been shaking up the recruiting industry with his Relevant Recruiter Method. Donnie has a wealth of knowledge to share about staying nimble in a competitive marketplace and leveraging the digital space to stand out. In this episode, we'll discuss the evergreen principles of marketing from the 90s and the cutting-edge strategies of 2024. Donnie will guide us through t...
Apr 04, 2024•45 min
In this episode of the Full Desk Experience, we delved into a captivating conversation about the importance of women in leadership within the staffing and recruiting industry. Our host, Kortney Harmon, was joined by the esteemed Diana Mertz, the senior director of membership operations, engagement, and volunteer management at the American Staffing Association. Diana shared her incredible journey in the association management field and her passion for empowering women in the staffing profession. ...
Mar 28, 2024•28 min
If you're fascinated by the crossroads of AI and staffing, today's conversation with Maurice Fuller is a must-listen. We'll explore how AI and automation are revolutionizing the staffing industry. Concerned about keeping your firm's operations ethically sound and bias-free in the age of AI? We're tackling that head-on, discussing the necessity of responsible AI use in our industry. Don't forget to like, subscribe, and share this episode! And now, without further ado, let's jump into our deep div...
Mar 21, 2024•31 min
In this episode, we're honored to have Maurice Fuller, a seasoned expert in staffing technology and AI, join us to unravel the complexities of AI advancements and their transformative impact on productivity across industries. With the AI chip market soaring towards an astonishing $400 billion by 2027, Maurice sheds light on how this exponential growth is fueling a new industrial revolution poised to reshape our economic landscape. We'll explore the top AI trends set to dominate from 2024 to 2027...
Mar 19, 2024•34 min
In this episode of The Full Desk Experience, host Kortney Harmon delves into the productivity pitfalls that can hinder success in the recruiting industry. In just over five minutes, she discusses the importance of time management, efficient scheduling, automation, organized candidate data, focused task management, and strategic planning. Join Kortney as she provides insight, practical advice, and a wake-up call to recruiters looking to maximize their productivity and rise to the top of their gam...
Mar 14, 2024•6 min
In this episode of The Full Desk Experience, host Kortney Harmon and producer Katie Jones dive into a letter from an overwhelmed recruiting manager who's finding themselves torn between leadership's expectations and their team's morale. The manager seeks advice on how to improve recruiting metrics without compromising quality or burning out the team. Kortney offers practical solutions, emphasizing open communication, focusing on quality over quantity, and doubling down on coaching and developmen...
Mar 07, 2024•10 min
We're thrilled to have an expert in the talent acquisition field, Dan Harten, join us. With a storied career that spans across Amazon and Meta, Dan now brings his wealth of knowledge to HireEZ. In this episode, we unpack the challenges of sourcing top talent externally and the crucial role of personalizing the recruitment process. Dan shares his experiences on how the best recruiters leverage market data, involve hiring managers early, and make each outreach count. He also sheds light on the pot...
Feb 29, 2024•49 min
This episode of The Full Desk Experience features the insightful Alden Galvanek, President of the Chatham Group. Join us as Alden shares his expertise on the indispensable role of authenticity and expertise in the recruiting industry. In this rich conversation, we'll uncover the nuances of the recruiter-client-candidate triangle and the pivotal nature of the recruiting call. With the global scale of the sales role now demanding swift hiring and rigorous candidate screening, Alden reveals how his...
Feb 22, 2024•47 min
In this episode of Industry Spotlight, we're honored to have Sharon Hulce, a vanguard in the executive search arena. Sharon is the CEO and Founder of Employment Resource Group, a retained-search firm. In this conversation with Kortney Harmon, Sharon brings to light the critical aspects of her firm's approach, emphasizing the importance of establishing value through courage and confidence during fee negotiations. She'll also reveal her powerful strategy in relationship building, making personal v...
Feb 15, 2024•47 min
Join us for an insightful conversation with Joanie Biley. With her extensive 30-year background in talent acquisition and as the Chief Experience Officer at EmployBridge, Joanie shares her analysis of the present and future job market. She'll divulge predictions for a softening in the 2024 job growth, the digital transformation in recruiting through AI, and the importance of technology for competitive edge in talent acquisition. Get ready for strategic insights on upskilling the workforce, and a...
Feb 08, 2024•37 min
In this episode, we'll explore the evolving landscape of executive search with Jen Meyer, the senior VP and general manager of Govig and Associates, a firm renowned for not just their recruitment acumen but also their strategic partnerships and in-depth market insights. Alongside Jen, we have Lindsay Brightwell from Boaz Partners, who brings a wealth of knowledge from the specialty chemicals, animal health, and advanced materials sectors. Our guests will share how they've adapted to industry slo...
Feb 01, 2024•53 min
On this episode, Kortney Harmon sits in the guest seat as a panelist for Lunch with Haley. Joined by many other esteemed thought leaders in staffing, the discussion takes a deep dive into the pivotal role of referrals, testimonials, and technological innovation in the staffing industry’s growth. 🔑 In this episode, you'll learn: - Referrals are pure gold: They result in longer employee retention and are preferred by 82% of employees over all other sourcing channels. - Relationship-building is th...
Jan 25, 2024•57 min
On this episode of The Full Desk Experience, we have the privilege of speaking with Chris Allaire, the esteemed CEO and founder of Averity. Chris is here to drop some serious wisdom on the ever-evolving landscape of tech staffing and recruiting. With a robust 25-year background in the industry, he brings to the table an alternative outlook on the importance of prioritizing quality over quantity in candidate databases and relationships. Today, we're uncovering the unique approaches that have cata...
Jan 18, 2024•53 min
Welcome to another episode of Industry Spotlight, where we dive deep into the recruiting and staffing industry, uncovering the secrets to success and the innovations shaping our future. Kortney Harmon had the pleasure of hosting a true veteran in the field of talent acquisition – the CEO of Miller Resource Group, Gary Miller. With an astonishing 46-year tenure in recruitment, Gary shares his transformative journey from his early days in sales to leading a firm that's a beacon in the industry. We...
Jan 11, 2024•49 min
In this episode of The Full Desk Experience, host Kortney Harmon discusses the critical importance of replatforming your staffing and recruiting business as we head into 2024. Despite the uncertain economic landscape, Kortney highlights the golden opportunity presented by the potential slowdown and emphasizes the need for proactive measures. The episode delves into the benefits of replatforming your tech stack, providing insights on strategy, efficient processes, and a smarter, more proactive ap...
Jan 04, 2024•6 min
In the "12 Days of FDE" special, we revisit the most captivating moments from The Full Desk Experience of 2023. From industry insights and expert advice to award-winning episodes, we've got it all. Listen in as we explore topics such as leveraging AI for recruiting, driving process and growth through data, the significance of change management, and the magic of digital transformation in staffing. Join host Kortney Harmon and a lineup of industry leaders as they unpack the highlights of the past ...
Dec 21, 2023•15 min
We're diving deep into the art of goal setting and how it can catapult your success in the talent industry. We're exploring the impact of written goals, the power of accountability partners, and the specifics you need in your goals to thrive in recruiting and staffing. Yes, the landscape has shifted with challenges like skill shortages and changing candidate expectations, but fear not—we're unpacking the opportunities for companies ready to adapt and innovate. Expect to hear about 'WOOP goals', ...
Dec 14, 2023•53 min
In this episode of The Full Desk Experience, host Kortney Harmon delves into the crucial aspects of improving staffing and recruiting firms without relying solely on AI. With a focus on human connection, Kortney explores the significance of genuine relationship building, creative sourcing strategies, leveraging employee referrals, and investing in professional development for recruiting teams. Providing valuable insights and practical tips, this episode aims to equip staffing & recruiting op...
Dec 07, 2023•9 min
Buckle up, because today we have an industry giant with us, Tricia Tamkin, a seasoned recruiter with more than 25 years of experience. Not only has she owned her own firm, but she's also ventured into coaching and training recruiters, sharing her wealth of knowledge. Over the years, Tricia has seen the recruiting landscape evolve from paper to AI, and she strongly believes that being up-to-date on modern recruiting practices is key to thriving in this industry. In this episode, she dives deep in...
Nov 30, 2023•56 min
In this episode, our host, Kortney Harmon dives deep into the world of recruitment with our esteemed guest, Brad Wolff. Brad is an accomplished entrepreneur, who has founded two thriving recruiting firms. He's here to share his wisdom about the staffing industry, touch upon the importance of Applicant Tracking System, and paint a clear picture on the common hurdles faced by recruiting firm owners. You'll hear insights about change management, benefits of continuous learning, leveraging relations...
Nov 21, 2023•47 min
Welcome to another episode of The Full Desk Experience, the original podcast brought to you by Crelate. In today's episode, we dive into the highlights from Staffing World, featuring interviews with industry professionals on the show floor. Join host Kortney Harmon as she speaks with Tawanda Huff, Dot Peterson, Marnie Byner, Christy Connard, Anna Lisa, Sheena Ronnicker, and Pat Hudson about their experiences, challenges, and takeaways from the conference. From discussions on technology and AI to...
Nov 16, 2023•17 min
On this episode of Industry Spotlight, we have a very special guest joining us: Michele Massaro, the Chief Operating Officer at Abacus Corporation. Michele brings with her over 30 years of experience in the staffing industry, and she's here to share her insights, knowledge, and industry updates with all of us. In this episode, Michele discusses innovative strategies and support. She emphasizes the importance of talent retention, staff redeployment, and providing a stellar experience for continge...
Nov 09, 2023•51 min
In this episode, we dive into the exciting world of staffing and manufacturing, exploring the trends, challenges, and innovations discussed at the recent Staffing World conference. Katie Jones, Podcast Producer, hosts a panel discussion with Kortney Harmon, Director of Industry Relations at Crelate and Host of The Full Desk Experience, Tom Hunley, Sr. Product Marketing Manager at Crelate, and Chris Hesson, Manager of Professional Service at Crelate about what they learned at Staffing World. From...
Nov 02, 2023•35 min
Kortney Harmon joins Benjamin Mena on The Elite Recruiter to share her insights on building trust and relationships, as well as improving foundational processes, in the staffing industry. Harmon talks about her own journey in the industry, the importance of touch points and relationship-building, and the impact of automations and KPIs on business success. Harmon believes that many office leaders miss out on business growth opportunities because they focus on the wrong things. Instead of developi...
Oct 26, 2023•35 min
In this episode of The Full Desk Experience, Kortney Harmon comes to us from the Staffing World exhibition show floor. She dives into the challenges faced by offices in the staffing and recruiting industry through interviewing several industry professionals at the recent Staffing World conference. Joining her are guests Wanda Smith, Tammy Turner, John Nossaman, Tirrany Nettles, Cody Cope, Carrie Buffington, and Blake Babcock, who share their experiences and the biggest challenges their offices a...
Oct 19, 2023•13 min
