Erick Gordineer is Point of Rental's Salesforce Developer Manager, and he's got a backstory full of incredible successes, setbacks, and even more successes. Learn why he goes by Erick at Point of Rental, his background in IT and development, and his passion for mentorship and teaching. Erick also shares his love for spirited driving, his reflections on overcoming fear, and his recommendations for helping others use AI tools.
Jul 31, 2025•1 hr 20 min•Ep. 107
Elliott Vigil joins us on the Front Porch to discuss his journey from being a kid facing expulsion from school to a 20-plus-year career in rental sales to running his own sales consulting business. You'll walk away from this episode with several invaluable insights on sales, the importance of authentic relationships, and personal growth...and some tips for being an excellent Santa for any neighborhood events. Find him on LinkedIn or visit his website to book him to help train your own sales team...
Jul 17, 2025•1 hr 55 min•Ep. 106
Bradley Hindsman, Customer Success Manager and unofficial ambassador of college football - and Alabama football in particular - to the team at Record360. We'll learn about his biggest takeaways from college, why he left mechanical engineering for sales engineering and now customer success, and his Top 5 Disney World rides, plus a whole lot more. Want to meet more Pointers and rental leaders? Subscribe to this feed, or find The Front Porch on Point of Rental's YouTube page ....
Jun 30, 2025•1 hr 12 min•Ep. 105
It's time to meet events coordinator Emyly Banke! On this episode of The Front Porch, we'll get into her journey from aspiring lawyer to event coordinator, and her passion for organizing memorable events, from small parties to company onsites and everything surrounding Point of Rental tradeshows. Learn how she manages logistics, her favorite travel destinations, and some fun facts about her professional and personal life. Don't forget to hug Wayne.
May 30, 2025•58 min•Ep. 104
Martin Baugh, the product manager/owner for mobile solutions at Point of Rental, joins us on The Front Porch! Martin's our first Pointer to start his career at Chuck E. Cheese before becoming a key player in the tech industry. Discover the differences between product management and ownership, the challenges and joys of working in rental tech, and taking an RV around the country. Martin also offers invaluable advice for those looking to travel and insights into the inner workings of Point of Rent...
Apr 30, 2025•1 hr 4 min•Ep. 102
Somehow this didn't get shared in March! Jessie Anton is one of Point of Rental's account managers. On this episode of The Front Porch, Jessie tells tales from her career in marketing, waitressing, and in the electricity sector before joining Point of Rental. She discusses her role as an account manager and her love for building relationships with customers despite the challenges it entails. This episode also explores Jessie's introverted nature, her passion for storytelling, conspiracy theories...
Apr 28, 2025•1 hr 4 min•Ep. 103
Sara Brace , Record360's Sr. Customer Support Manager, shares her experiences from her early dreams of being a pop star to working at In-N-Out and how she transitioned into customer support roles. Listen as Sarah discusses her career journey, the surprising non-magnetic world of new fridges, and the challenges of growing a team. Discover her favorite In-N-Out secret menu items, and learn about her love for sewing and crafting. Find The Front Porch on LinkedIn for clips and highlights from past s...
Feb 28, 2025•52 min•Ep. 100
Kaitlyn DeGrasse joins The Front Porch from Special Event Rentals in Edmonton, Alberta this month! Caitlin discusses her path from growing up in Ottawa with a mother in the events industry to becoming a key player in the rental industry herself. She shares insights on why she was listed on Rental Management's '12 to Watch Under 40' list, highlighting her ability to see the bigger picture and connect with customers. Caitlin also walks us through her love for event planning, inspired by her mother...
Feb 14, 2025•58 min•Ep. 99
Mark Goodrum, Point of Rental's Managing Director for the EMEA region, joins The Front Porch to talk about his journey to the top of Point of Rental's UK office. From a childhood dream of joining the military, through enlisting and a career in hire, to discovering Higher Concept and rising through the ranks, we learned about his career journey. We also learned about his favourite fishing styles, his car and motorcycle riding, and why he claims to not smile so much after his military days....
Jan 31, 2025•52 min•Ep. 98
Hey all, no regular episode with a rental leader this month - it's just me producing and my skills are pretty limited. So let's talk about what Point of Rental (and I) will be up to at the ARA Show in Vegas. POR's show specials POR's post-show training Adopt your own frog Let's talk at the show! Message me on LinkedIn...
Jan 15, 2025•8 min•Ep. 97
Cindy shares her journey from dreaming of a career in dentistry to working in nutrition and eventually project management. In this engaging conversation, they discuss the challenges and rewards of her various roles, memorable trips, her passion for coaching, and her unique perspective on the company. Don't miss out as Cindy reveals her top travel experiences, navigates the dynamics of work-life balance, and gives insights into her personal and professional life.
Dec 31, 2024•1 hr 1 min•Ep. 95
In this episode, we chat with Russ Hicks, second-generation owner of AAA Party Rentals, about his journey in the rental industry, building a company culture, and invaluable business experiences. Russ shares engaging stories, career advice, and his passion for live sporting events, giving insightful perspectives on managing a family business. Book recommendation from the episode: The Ideal Team Player by Patrick Lencioni...
Dec 17, 2024•1 hr 24 min•Ep. 96
Steve Goff, a Tier 2 software support technician, at Point of Rental, shares his story of growing up in Louisiana, diving into his love for Texas Hold'em, various job experiences, and his journey through education and career development. From handling bomb threats to pursuing his passion for software support, Steve's story is a wild one.
Nov 29, 2024•48 min•Ep. 94
James Morley, Point of Rental's SVP of Product Development, hosts our #IC24 innovation panel. Panelists Mark Olsen from Caylent, Glenn Holland from AWS, and Evan Fort and Collin Pike from Point of Rental discuss creating a culture of innovation, leveraging AI and telematics, and overcoming traditional business challenges. (03:26) - Sustaining Innovation and Prioritization (05:23) - Customer-Centric Innovation (12:50) - AI and Data-Driven Decisions (23:43) - Customer Self-Service and Future Direc...
Nov 15, 2024•51 min•Ep. 93
Join Brian Beaudry on The Front Porch as he interviews Kayla O'Loughlin, Senior Marketing and Events Coordinator at Point of Rental APAC. Dive into Kayla's journey from her childhood aspirations to become a wedding planner, her experiences and challenges in various jobs including Red Rooster and Pandora, and her impressive achievements in the cheerleading world.
Oct 31, 2024•1 hr 11 min•Ep. 92
Join Grant Christopher, president of Christopher Equipment , as he shares his path to becoming one of Rental Management's '12 to Watch Under 40'. He discusses his first career dreams and reflects on the challenges and rewards of leading a family business. Tune in for insights on growth, technology adoption in the rental industry, and much more!
Oct 15, 2024•45 min•Ep. 91
Sr. SDR Tucker Estes shares his unique journey from growing up in Indiana, helping manage a small town in the world's most in-person job, to transitioning into a remote work environment at Record360. Learn about the disturbingly odd food combo he loves, his dream of playing MLB, and his ventures into woodworking and outdoor hobbies.
Sep 30, 2024•48 min•Ep. 90
Alexx Bacon from Aaberg's Tool & Equipment Rental in Tacoma, Wash. shares his journey from growing up in the rental business to becoming one of ARA's 12 to watch under 40. Discover the challenges and triumphs of running a family business, the importance of work-life balance, and invaluable insights into overcoming personal obstacles. Alex's candid discussion on staying positive, embracing competition, and fostering collaboration among rental companies offers practical advice for anyone in th...
Sep 13, 2024•1 hr 13 min•Ep. 89
Software Consultant Luis Cruz explains how he got here: From his roots in Phoenix, Arizona, and early aspirations of racing cars to how he became a consultant at Point of Rental. Luis shares his journey into the rental industry, starting as a temp worker and transitioning into operations and consulting. We also learn about Luis's personal interests, including his love for Ted Lasso, sports teams, and his brief radio career. Find more interviews with pointers at frontporch.transistor.fm.
Aug 30, 2024•57 min•Ep. 88
Brian Garcia, one of Point of Rental's implementation specialists, joins us to share his journey from childhood dreams of being a secret agent to his professional path in journalism, support, and implementation. Learn about his passion for skiing, his experiences volunteering as an interpreter on the Mexican border, and the importance of community service in his life.
Jul 31, 2024•47 min•Ep. 87
Kat Gillis, the new General Manager of Record360 , visits the Front Porch this month. Kat shares her fascinating journey from Hamburg, Germany to Boise, Idaho, her early aspirations of becoming an astronaut, and how her diverse interests in biology and luxury brands guided her to a successful career in the software industry. Discover Kat's experiences in research, fashion, and her pivotal role in the growth of Record360. Plus, get a glimpse into her personal life, including her family's move to ...
Jun 28, 2024•48 min•Ep. 86
Dive into Record360 CEO Abby Chao's personal and professional journey, her early dreams of becoming a novelist, her transition into the tech and business world, and her experiences running multiple companies simultaneously. Abby opens up about her upbringing, challenges, achievements, and even some fun personal anecdotes, including her secret about managing three companies and her two-second sock fold technique.
May 31, 2024•48 min•Ep. 85
Our first former Olympian joins The Front Porch! John Keller represented Team USA in team handball in the 1996 Olympics before entering the rental industry and becoming the CEO of FlexTC . We talked about his journey around the country and from sports to building a successful service company in the rental and emergency spaces. Keller also reflects on the challenges and lessons learned in the rental industry, emphasizing the importance of community, flexibility, and resilience in both personal an...
May 15, 2024•1 hr 14 min•Ep. 84
Point of Rental's Director of Product Operations, Woody Hagar, joins the Front Porch. From dreams of drumming making way to geography to data analytics, we trek the course of his career. For the list of his Top 5 books, find those below. To learn where he got his nickname (spoiler alert: It isn't Woody), or the lie he most remembers telling kids, or how he plans to celebrate his 100th birthday, watch the video. SUBSCRIBE to The Front Porch on the podcast platform you use here: https://frontporch...
Apr 29, 2024•1 hr 14 min•Ep. 83
Scott Marchant, the Managing Director of Master Hire based in Toowoomba, Queensland, Australia joins Brian on The Front Porch. They delve into the complexities of Australia's hire industry, and discuss the experiences and challenges they share with their American counterparts. Scott provides valuable insights on the importance of focusing on people in the service industry, balancing work and life, the power of effective listening, and the multiple facets of the hire industry that outsiders often...
Apr 15, 2024•47 min•Ep. 79
Sean Konys, Point of Rental's consulting services manager, grew up with a passion for entrepreneurship, starting as a kid selling the gum from his baseball card packs. His rental career has taken him from car dealerships and rental stores to direct involvement with major events like the Oscars and the Kentucky Derby. SUBSCRIBE to the Front Porch on YouTube or wherever you find podcasts: https://frontporch.transistor.fm/
Mar 29, 2024•1 hr 4 min•Ep. 82
Sandra Carreiro, Bercon Rentals ' controller, joined The Front Porch during Point of Rental's International Conference. Sandra shares her unique journey into the rental industry, candidly expressing how she initially struggled to understand it but ultimately fell in love with its diversity and community feel. She underscores the significance of investing in operation staff, noting that they are the face of the company and key to fostering a healthy customer relationship. Sandra also highlights t...
Mar 14, 2024•49 min•Ep. 78
Avery DuBose, the Vice President of Northern California's (and Nevada's) Rental Guys , stopped by the Porch at Point of Rental's International Conference. Avery shares his career journey, the company's growth strategy, and his personal philosophy of leadership - identifying and leveraging the strengths of each team member. He discusses the challenges and rewards of operating multiple locations, the importance of using data to guide your business, and gives a tip for the next generation entering ...
Feb 12, 2024•47 min•Ep. 77
Interested in being a guest on the Front Porch (and in the rental industry)? Email marketing@pointofrental.com. Join us on the Front Porch as we chat with Point of Rental's product owner for Syrinx, Dan McKenna. In this engaging conversation, Dan shares his journey from working in the hire industry to being a part of Point of Rental's product development team. He sheds light on his role managing development processes, coordinating software development projects, and bridging the gap between the s...
Jan 31, 2024•1 hr•Ep. 81
Doug Haas from Crown Rental shares insights from his 35-year journey in the rental industry on this episode of The Front Porch, delving into essential business advice, the evolution of his career, and interesting experiences in the rental industry. Also covered are Haas' adventurous motorcycle expeditions and his significant role in the ARA. Tune in for this fun and enriching conversation, filled with anecdotes and invaluable industry insights.
Jan 15, 2024•48 min•Ep. 76