THE ECOMMERCE EDGE Podcast with Jason Greenwood - podcast cover

THE ECOMMERCE EDGE Podcast with Jason Greenwood

Jason Greenwoodwww.greenwoodconsulting.net
Welcome to THE ECOMMERCE EDGE Podcast (formerly At the Coalface). - THE ECOMMERCE EDGE brings you the very best in eCommerce, Omnichannel and Retail tech & trends. We cover key topics such as eCommerce Mentorship, B2B eCommerce and eCommerce technology. - With 23+ years in the industry, Jason and his guests discuss topics in simple language anyone can understand and apply to level up their business.

Episodes

E226: 📦B2B Commerce Corner #6 | Delivering B2B eCommerce Capabilities In a 65 Year Old Manufacturing Powerhouse - Michael Mangione, W. L. Gore - THE ECOMMERCE EDGE Podcast - 07 June 2023

Michael is the Global Head of Digital Experience and Brand for W. L. Gore & Associates - https://www.gore.com W. L. Gore & Associates are of course famous for manufacturing technical fabrics like their ground breaking Gore-Tex waterproof/breathable fabric Michael has been working with W. L. Gore for nearly 5 years, helping them build out their B2B Digital Commerce experiences Michael has worked for other leading B2B manufacturers such as BOSE & BOC Edwards and is a wealth of B2B eCom...

Jun 07, 202357 min

E225: 🎓Mentoring Moments #36 | Going Global With Your SaaS Platform: Managing International Expansion & Partnerships and More! | 05 June 2023

Welcome to 'Mentoring Moments', a sub-series of the Podcast Mentoring Moments is composed of clips taken from Jason's 1-1 and Group Mentorship Sessions These sessions cover topics such as: digital, eCommerce, retail, SaaS, marketing, tech and business - plus so much more! The episode title outlines some of the topics covered in the episode for reference If you'd like to join Jason's Group Mentorship Program ('The Mentor Sessions') for free and get answers to your own questions, head over to the ...

Jun 05, 202321 min

E224: Gamifying Better eCommerce Results Through Interactive UX - Nik Skarbye, Scratcher - THE ECOMMERCE EDGE Podcast - 02 June 2023

Nik is the CCO & Partner of Scratcher - https://scratcher.io Scratcher is a SaaS based, interactive eCommerce Gamification & Quiz Commerce Platform Scratcher goes beyond traditional marketing to incentivise the customer journey with interactive marketing Scratcher offers more than 20 interactive game formats such as: Scratchcard, Wheel of fortune, Slot Machine, Dice, Mystery Box, Lucky Number Scratcher helps brands to generate leads, enhance loyalty, promote products and drive salesIn th...

Jun 02, 202352 min

E223: 📦B2B Commerce Corner #5 | Enabling B2B eCommerce At Scale For A Global Manufacturer - Dean McElwee, Stanley Black & Decker - THE ECOMMERCE EDGE Podcast - 31 May 2023

Dean is the Director, Global eCommerce Collaboration at Stanley Black & Decker - https://www.stanleyblackanddecker.com Dean has been working with B&D for over 2 years - helping them build out their tech and capabilities around eCommerce and specifically, B2B eCommerce globally Dean has a wealth of experience in the B2B eCommerce space and helping manufacturing brands go global with their eCommerce ambitions In this episode, Jason & Dean discuss what it takes to enable B2B eCommerce a...

May 31, 202350 min

E222: 🎓Mentoring Moments #35 | Content With Impact, The Rise of Video Content, Facing The AI Creator Threat and More! | 29 May 2023

Welcome to 'Mentoring Moments', a sub-series of the Podcast Mentoring Moments is composed of clips taken from Jason's 1-1 and Group Mentorship Sessions These sessions cover topics such as: digital, eCommerce, retail, SaaS, marketing, tech and business - plus so much more! The episode title outlines some of the topics covered in the episode for reference If you'd like to join Jason's Group Mentorship Program ('The Mentor Sessions') for free and get answers to your own questions, head over to the ...

May 29, 202321 min

E221: Turning eCommerce Pain Into CX Pleasure With Proactive Order Tracking & Communication - Jessica Meher, Wonderment - THE ECOMMERCE EDGE Podcast - 26 May 2023

Jess is the Co-Founder & CEO of Wonderment - https://www.wonderment.com Wonderment is a SaaS based, comprehensive end to end order workflow, tracking and customer communications platform for eCommerce Wonderment is: "The new way to build customer loyalty. De-stress your team and delight your customers with transparent order tracking, instant issue detection, and insight into every order" Wonderment helps brands proactively and automatically manage one of the most frequest requests to custome...

May 26, 202342 min

E220: 📦B2B Commerce Corner #4 | B2B eCommerce for the Automotive OEM & Heavy Equipment Industries - Kris Harrington, GenAlpha & Equip360 | 24 May 2023

Kris is the Co-Founder and CEO of GenAlpha - https://www.genalpha.com GenAlpha has built a B2B eCommerce platform called Equip360 and it is specifically designed to serve the Automotive and Heavy Equipment OEM verticals Kris is a long time B2B commerce expert, having worked in this space for over 20 years In this episode, Jason & Kris discuss the importance of industry specific B2B eCommerce platforms and functionality and how GenAlpha uniquely services the Automotive & Heavy Equipment v...

May 24, 202355 min

E219: 🎓Mentoring Moments #34 | Working Capital for eCommerce Brands, Effective GTM Strategies for eComm Service Providers and More! | 22 May 2023

Welcome to 'Mentoring Moments', a sub-series of the Podcast Mentoring Moments is composed of clips taken from Jason's 1-1 and Group Mentorship Sessions These sessions cover topics such as: digital, eCommerce, retail, SaaS, marketing, tech and business - plus so much more! The episode title outlines some of the topics covered in the episode for reference If you'd like to join Jason's Group Mentorship Program ('The Mentor Sessions') for free and get answers to your own questions, head over to the ...

May 22, 202358 min

E218: eCommerce Returns as a Tech & Data Enabled Customer Experience Initiative - Olivier Muller, Returnista - THE ECOMMERCE EDGE Podcast - 19 May 2023

Oliver is the Co-Founder of Returnista - https://www.returnista.nl Returnista is a SaaS based Returns Management Platform for eCommerce Returnista's goal is simple: "Leading the way to zero returns" through their automated and optimized returns solution Returnista also offers a novel 'exchange' service that helps brands lose fewer sales by ensuring the customer ultimately gets the product they want every time Returnista also offers deep returns analytics down to SKU level so that merchants can a...

May 19, 202346 min

E217: 📦B2B Commerce Corner #3 | B2B Commerce Channel Selection, Channel Conflict & Amazon - Brian Beck, Enceiba & Master B2B | 17 May 2023

Brian is the Managing Partner of Enceiba - An Amazon Strategy and Growth Agency for Manufacturers and Brands. He is also the Co-Founder of Master B2B - a private community for B2B eCommerce practitioners To say Brian is a B2B commerce specialist is an understatement Brian helps B2B merchants maximise their eCommerce opportunities across marketplaces and owned channels through strategic and tactical consulting, guidance, support and implementation In this episode, Jason & Brian discuss how an...

May 17, 202354 min

E216: 🎓Mentoring Moments #33 | Maximising eCommerce Conference Opportunities, Plotting a Viable Path to Self-Employment and More! | 15 May 2023

Welcome to 'Mentoring Moments', a sub-series of the Podcast Mentoring Moments is composed of clips taken from Jason's 1-1 and Group Mentorship Sessions These sessions cover topics such as: digital, eCommerce, retail, SaaS, marketing, tech and business - plus so much more! The episode title outlines some of the topics covered in the episode for reference If you'd like to join Jason's Group Mentorship Program ('The Mentor Sessions') for free and get answers to your own questions, head over to the ...

May 15, 202321 min

E215: Democratising eCommerce Experience Personalisation Through AI Low/No Code SaaS Tech - Omri Katz, Dialogue - THE ECOMMERCE EDGE Podcast - 12 May 2023

Omri is the Founder & CEO of Dialogue - https://nowdialogue.com Much of current eCommerce CX personalisation technology is expensive, complex and hard to implement Dialogue aims to change this with its AI powered, low/no code SaaS tech approach Dialogue is laser focused on being the premier Experience Optimisation platform for eCommerce for small & medium size merchants Dialogue brings dynamic content and product recommendations to the eCommerce customer journey In this episode, Jason &a...

May 12, 202348 min

E214: 📦B2B Commerce Corner #2 | eCommerce vs EDI vs Punch Outs for B2B Digital Commerce + An Exclusive eComm Training Discount! - Michael Vax, Commerce Is Digital | 10 May 2023

Michael is the Founder of CommerceIsDigital - https://commerceisdigital.com CommerceIsDigital is both an B2B focused eCommerce Consultancy and eCommerce training program provider Michael has generously provided a 40% discount off his training programs exclusively for THE ECOMMERCE EDGE Podcast listeners - just use the code EEPODCAST at checkout to receive the discount!*enter the code where it says 'Add coupon code' at checkout to qualify* Michael has a unique perspective on the B2B commerce spac...

May 10, 202358 min

E213: 🎓Mentoring Moments #32 | Humanising Cold Outreach, Inspiring Customer Centricity, Stop Being Soul Destroying and More! | 08 May 2023

Welcome to 'Mentoring Moments', a sub-series of the Podcast Mentoring Moments is composed of clips taken from Jason's 1-1 and Group Mentorship Sessions These sessions cover topics such as: digital, eCommerce, retail, SaaS, marketing, tech and business - plus so much more! The episode title outlines some of the topics covered in the episode for reference If you'd like to join Jason's Group Mentorship Program ('The Mentor Sessions') for free and get answers to your own questions, head over to the ...

May 08, 202323 min

E212: Which Half of Your Marketing is Working? Marketing Mix Modelling Can Tell You! - Henry Innis, Mutinex - THE ECOMMERCE EDGE Podcast - 05 May 2023

Henry is the Co-Founder & CEO of Mutinex - https://mutinex.co Mutinex is a next generation SaaS based digital BI/Analytics platform for marketers Mutinex does not rely on cookies, Javascript or other forms of user tracking to help marketers determine the channels and campaigns that are working vs those that are not Mutinex 'GrowthOS' is the marketing analytics platform that helps marketers to make better investment decisions Mutinex uses marketing mix modeling for data driven marketing resul...

May 05, 202346 min

E211: 📦B2B Commerce Corner #1 | How to Accelerate Your B2B Digital Commerce Enablement - Jay Schneider, B2B Squared | 03 May 2023

Jay is the Founder & CEO of B2B Squared - https://b2b-squared.com Jay is a specialist B2B eCommerce Consultant that has helped many medium and large B2B enteprises through their digital transformation and eCommerce enablement process Jay is also the head of B2B eCommerce Management at Danone - a global food & beverage manufacturer based in Paris France In this episode, Jason & Jay discuss how B2B brands can accelerate their digital transformation journey through smart processes that ...

May 03, 202347 min

E210: 🎓Mentoring Moments #31 | Leaning Into Your Startup, Avoiding Co-Founder Conflicts, SaaS Consolidation, Raw Materials Sourcing for Sustainability and More! | 01 May 2023

Welcome to 'Mentoring Moments', a sub-series of the Podcast Mentoring Moments is composed of clips taken from Jason's 1-1 and Group Mentorship Sessions These sessions cover topics such as: digital, eCommerce, retail, SaaS, marketing, tech and business - plus so much more! The episode title outlines some of the topics covered in the episode for reference If you'd like to join Jason's Group Mentorship Program ('The Mentor Sessions') for free and get answers to your own questions, head over to the ...

May 01, 202343 min

E209: WTF!? You’re Still Using Coupons in eCommerce? Replace Coupons with Cash Back & Win - Oren Charnoff, Fondue - THE ECOMMERCE EDGE Podcast - 27 April 2023

Oren is the Co-Founder & CEO of Fondue - https://www.getfondue.com Fondue is a SaaS platform that helps eCommerce merchants stop hemorrhaging cash on discount coupons Fondue replaces these coupon codes with proactive CashBack campaigns instead CashBack is enabled by a UTM so brands can easily add it to any link in an email, sms, popup, influencer link, or ad Shoppers can redeem CashBack post purchase either as cash or a gift card to use on the brand's store Since not every shopper claims the...

Apr 27, 202326 min

E208: 🎓Mentoring Moments #30 | Headless Relevancy, Customer Love & Profitability, Cross Functional KPI’s, ALL Staff Are Customer Facing and More! | 25 April 2023

Welcome to 'Mentoring Moments', a sub-series of the Podcast Mentoring Moments is composed of clips taken from Jason's 1-1 and Group Mentorship Sessions These sessions cover topics such as: digital, eCommerce, retail, SaaS, marketing, tech and business - plus so much more! The episode title outlines some of the topics covered in the episode for reference If you'd like to join Jason's Group Mentorship Program ('The Mentor Sessions') for free and get answers to your own questions, head over to the ...

Apr 25, 202349 min

E207: CX/UX Focused Personalised eCommerce Product Merchandising - Daniel Gurevitch, Kimonix- THE ECOMMERCE EDGE Podcast - 20 April 2023

Daniel is the Co-Founder & CEO of Kimonix - https://www.kimonix.com Kimonix is an AI powered SaaS platform that synchronizes sales data, inventory analytics, and insights on merchants' eCommerce customer preferences to create smart collections that boost sales, optimize inventory, and maximize margins Kimonix helps eCommerce merchants to automate their personalised merchandising efforts to help increase conversions and delight customers with a more seamless customer experience via tailored p...

Apr 20, 202345 min

E206: 🎓Mentoring Moments #29 | Killing The Fear Of Being A Visible Founder & Making Content, Your Most Important Startup Hires and More! | 17 April 2023

Welcome to 'Mentoring Moments', a sub-series of the Podcast Mentoring Moments is composed of clips taken from Jason's 1-1 and Group Mentorship Sessions These sessions cover topics such as: digital, eCommerce, retail, SaaS, marketing, tech and business - plus so much more! The episode title outlines some of the topics covered in the episode for reference If you'd like to join Jason's Group Mentorship Program ('The Mentor Sessions') for free and get answers to your own questions, head over to the ...

Apr 17, 202316 min

E205: Helping Amazon 1P Sellers Become More Efficient, Scalable & Profitable Through Deep Data Intelligence - Bobby Peloquin, Retail Data Partners - THE ECOMMERCE EDGE Podcast - 13 April 2023

Bobby is the CEO of Retail Data Partners - https://www.retaildatapartners.com RDP is a SaaS sales data, analytics, insights & business intelligence platform for Amazon 1P merchants Most other Amazon merchant data platforms focus on Amazon 3P sellers and RDP uniquely fills this gap in the market for 1P sellers RDP is a tool that helps Amazon 1P sellers become more Efficient, Scalable & Profitable through tailored, automated insights into their business In this episode, Jason & Bobby d...

Apr 13, 202331 min

E204: 🎓Mentoring Moments #28 | Getting Your Foot In The Agency Door, Learning Through Doing, The True Power of Discovery and More! | 11 April 2023

Welcome to 'Mentoring Moments', a sub-series of the Podcast Mentoring Moments is composed of clips taken from Jason's 1-1 and Group Mentorship Sessions These sessions cover topics such as: digital, eCommerce, retail, SaaS, marketing, tech and business - plus so much more! The episode title outlines some of the topics covered in the episode for reference If you'd like to join Jason's Group Mentorship Program ('The Mentor Sessions') for free and get answers to your own questions, head over to the ...

Apr 11, 202323 min

E203: Reinventing Commerce For The Trades Industry - Jason Bauder, Video Chat A Pro - THE ECOMMERCE EDGE Podcast - 08 April 2023

Jason is the Founder & CEO of Video Chat A Pro - https://videochatapro.com Jason is a plumber with a long history of working in and owning plumbing companies After a life threatening visit to a customer's house, Jason thought there had to a better way for tradespeople like himself to service customers, at scale, without ever visiting their premises - and Video Chat A Pro was born Video Chat A Pro is a SaaS based, tradesperson marketplace and video service commerce delivery platform rolled into o...

Apr 08, 202347 min

E202: Bringing ’Experiential Commerce’ to life for DTC Brands - Dhiraj Jain, dotkonnekt - THE ECOMMERCE EDGE Podcast - 30 March 2023

Dhiraj is the Co-Founder & CEO of dotkonnekt - https://www.dotkonnekt.com dotkonnekt is a new, SaaS based Experiential Commerce platform for mid-large DTC brands dotkonnekt allows these brands to seamlessly merge the content and commerce journey throughout the entire omnichannel customer lifecycle dotkonnekt helps brands capture the elusive holy grail of retail - creating an emotional connection with their customers while generating true product and brand desire In this episode, Jason and Dhiraj...

Mar 30, 202341 min

E201: 🎓Mentoring Moments #27 | AI & Business Pivots, When to Close a Business, The Entrepreneurs Journey and More! | 28 March 2023

Welcome to 'Mentoring Moments', a sub-series of the Podcast Mentoring Moments is composed of clips taken from Jason's 1-1 and Group Mentorship Sessions These sessions cover topics such as: digital, eCommerce, retail, SaaS, marketing, tech and business - plus so much more! The episode title outlines some of the topics covered in the episode for reference If you'd like to join Jason's Group Mentorship Program ('The Mentor Sessions') for free and get answers to your own questions, head over to the ...

Mar 28, 202319 min

E200: The Changing Face of SaaS, Bespoke Commerce Systems & The ’Dark Stack’ - Oliver Rhodes, Aalto Projects- THE ECOMMERCE EDGE Podcast - 24 March 2023

Oliver is the Founder of Aalto Projects & https://www.oliverrhodes.com Ollie is also a good friend of the pod and is one of only a handful of guests that have returned for a 2nd time - he was our guest for lucky Episode 100 & now makes his return appearance for lucky episode 200! Ollie has led sales & marketing operations for several fast growing SaaS companies and now brings all of his experience and expertise to bear with his own consulting firm - Aalto projects Through his consulting work, Ol...

Mar 24, 202355 min

E199: 🎓Mentoring Moments #26 | Building and Delivering a ’Data as IP’ SaaS Platform, The Global Impacts of Higher Interest Rates and More! | 21 March 2023

Welcome to 'Mentoring Moments', a sub-series of the Podcast Mentoring Moments is composed of clips taken from Jason's 1-1 and Group Mentorship Sessions These sessions cover topics such as: digital, eCommerce, retail, SaaS, marketing, tech and business - plus so much more! The episode title outlines some of the topics covered in the episode for reference If you'd like to join Jason's Group Mentorship Program ('The Mentor Sessions') for free and get answers to your own questions, head over to the ...

Mar 21, 20231 hr 2 min

E198: Automated Omnichannel Campaign Management for Retail Chains - Sean Snyder, Engagement Agents - THE ECOMMERCE EDGE Podcast - 16 March 2023

Sean is the Founder & President of Engagement Agents - https://www.engagementagents.com Engagement Agents is a SaaS based Retail Tech platform that helps brands manage marketing campaigns holistically across their entire retail store estate Engagement Agents automates the process for brands to engage with site location owners (malls/plazas etc) to align joint marketing campaigns Engagement Agents eliminates the need for store managers to liaise individually with site owners and allows a brand's ...

Mar 16, 202342 min

E197: 🎓Mentoring Moments #25 | eComm Optimisation Tips, The Value of the Shopify Ecosystem, Startup Efficiency and More! | 14 March 2023

Welcome to 'Mentoring Moments', a sub-series of the Podcast Mentoring Moments is composed of clips taken from Jason's 1-1 and Group Mentorship Sessions These sessions cover topics such as: digital, eCommerce, retail, SaaS, marketing, tech and business - plus so much more! The episode title outlines some of the topics covered in the episode for reference If you'd like to join Jason's Group Mentorship Program ('The Mentor Sessions') for free and get answers to your own questions, head over to the ...

Mar 14, 202319 min
For the best experience, listen in Metacast app for iOS or Android
Open in Metacast